Eldercare Allegiance

Overview A growing healthcare organization in Crown Heights is seeking a Service Coordinator to maintain a caseload of 25 patients. Key Responsibilities: Maintain contact with patients and their families to ensure high standards of care are being met. Ensure all monthly and yearly documentation is completed accurately and on time. Coordinate transportation and order medical supplies. Conduct quarterly in-person visits with patients to assess needs and maintain relationships. Handle de-escalation when patient's are dissatisfied. Maintain regular office hours Mon-Fri (9–5). Ideal Qualifications: BA or Associates is requried. Strong organizational, communication, and problem-solving skills. Proficiency in basic computer skills, including email, documentation, and data entry. Experience in case management or patient coordination is a plus. Bilingual is a plus. Salary: Starting at $40-50,000/Year Please reach out if you are interested in joining a passionate team with real growth potential! Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Ability to Commute: Brooklyn, NY 11203 (Required) Ability to Relocate: Brooklyn, NY 11203: Relocate before starting work (Required) Work Location: In person

Job Title: Executive Assistant to Multi-Business Owner (Pharmacy, Healthcare, Billing) Location: Brooklyn, NY (Hybrid - In-Person & Remote) Job Type: Full-Time About the Role: We’re looking for a highly organized and proactive Executive Assistant to support a dynamic entrepreneur who owns and operates multiple businesses in the healthcare space—including pharmacies, MRI centers, DME suppliers, no-fault clinics, and medical billing companies. This is a fast-paced, high-responsibility role ideal for someone who thrives in managing chaos, keeping things moving, and ensuring tasks are completed with precision. Responsibilities: Act as the right hand to the executive, managing calendars, emails, scheduling, and communications Keep track of priorities across multiple businesses and ensure deadlines are met Follow up with staff, vendors, and partners to ensure action items are completed Coordinate between departments, offices, and third parties as needed Maintain confidentiality and handle sensitive information with discretion Support with project management, including tracking deliverables and next steps Occasionally assist with personal tasks to support the executive’s efficiency Requirements: Proven experience as an Executive Assistant or in a similar administrative role Extremely organized, detail-oriented, and resourceful Ability to work independently and take ownership of tasks Strong communication and follow-up skills—comfortable being the one who makes sure things get done Tech-savvy and comfortable navigating software, systems, and task management tools Based in or near Brooklyn, NY — able to work a hybrid schedule (some in-office time required) What We Offer: Competitive compensation based on experience Dynamic, fast-paced work environment with exposure to a variety of industries Growth opportunities within a multi-faceted business ecosystem

Summary Description: NextWave Academy is seeking an Academy Administrator to help us forward our mission of providing high-quality safety and occupational training. The ideal candidate is bilingual English-Spanish and has a background in office administration and who excels at customer service. The position requires computer skills (Microsoft Office / Google Workspace), administrative skills, and the ability to multitask. This is an in-office role located in New York City. Responsibilities: The Academy Administrator will: - Assist with processing and maintaining Academy course records and student records - Answer, route, and assist with incoming phone calls - Attend to shared office inboxes and respond to emails - Welcome and help clients who come to the office - Perform office tasks, including data entry, printing materials, and mailing documents - Be generally knowledgeable about office processes and policies Ideal Candidate Qualities: - English-Spanish language - Microsoft Office Suite / Google Work Suite - Strong written and verbal communication skills - Attention to detail - Excellent organizational skills - Ability to schedule, facilitate, and problem solve - Strong customer service - Courteous and confident A Plus: - Experience in the fields of occupational health and safety, construction, or the skilled trades - Experience working with NYC or other governmental departments, agencies, or services Job Type: Full-time, in office role

As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.

We are seeking a Front Desk Receptionist to join our team. We offer competitive salary rates and we provide great benefits. Job Duties: Be on time Be respectful Able to answer the front desk phone and able to transfer calls Schedule appointments for patients Register new patients Verify medical insurances Assist patients with any questions or concerns they have Must be able to maintain confidentiality of any and all records Qualifications: Must be able to speak English and Spanish fluently Must be able to work a flexible, full day schedule from 9am-5:30pm Must be organized, neat, and have good time management Must be able to work under pressure during busy hours Must be knowledgeable about general insurance and medical information Must be computer literate (i.e: use Microsoft Office, scanning machine, Medical Office software for scheduling) Benefits: Negotiable salary Flexible work schedule We offer training Everything is negotiable! Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Schedule: 8 hour shift Ability to Commute: Brooklyn, NY 11204 (Required) Ability to Relocate: Brooklyn, NY 11204: Relocate before starting work (Required) Work Location: In person

Overview We are seeking a highly organized and detail-oriented Secretary to join our team at Golds Plumbing! The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and providing excellent customer service. This position requires strong communication skills, proficiency in software applications, and the ability to multitask effectively. Responsibilities - Manage and organize office files, ensuring all documents are accurately filed and easily retrievable. - Handle incoming phone calls and inquiries with professionalism, directing them to the appropriate personnel as needed. - Assist in scheduling appointments and maintaining calendars for staff members. - Utilize QuickBooks for basic accounting tasks and financial record-keeping. - Perform proofreading of documents to ensure accuracy and clarity before distribution. - Maintain office supplies inventory and place orders as necessary to ensure smooth operations. - Provide administrative support to various departments as required, including data entry and document preparation. - Communicate effectively with clients and visitors - Experience - Proven experience as a Secretary or in a similar administrative role is preferred. - Proficiency in using computer systems and software applications, especially QuickBooks. - Strong organizational skills with attention to detail for accurate file management and document preparation. - Excellent verbal and written communication skills to interact effectively with team members and clients. - Ability to work independently as well as collaboratively within a team environment. If you are passionate about providing exceptional administrative support and thrive in a dynamic workplace, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: $21.00 - $35.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday Morning shift Experience: Secretary: 1 year (Preferred) Ability to Commute: Long Island City, NY 11101 (Required) Ability to Relocate: Long Island City, NY 11101: Relocate before starting work (Required) Work Location: In person

JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.