Service Coordinator - Healthcare Agency

Job Title: Patient Coordinator
Reports To: Store Manager / Operations Manager Job Summary: The Patient Coordinator serves as the first point of contact for patients and customers at our medical supplies store. This role is responsible for providing exceptional customer service, managing patient records, coordinating product orders, insurance verifications, and ensuring a smooth and supportive experience for every patient. Key Responsibilities: - Customer Service & Patient Support Greet patients and customers warmly, in-person, by phone, and via email. Assist patients in selecting appropriate medical supplies based on their needs and prescriptions. Educate patients on product usage, care instructions, and store policies. - Order Management & Coordination Process patient orders, coordinate delivery or pickup schedules. Follow up on pending orders and backorders, updating patients accordingly. Manage product inventory levels and communicate restock needs. - Documentation & Insurance Handling Accurately collect and maintain patient records and prescription documents. Verify insurance coverage and benefits for applicable products. Process billing, payments, and insurance claims in coordination with the billing department. - Administrative & Operational Support Schedule patient appointments for consultations or product fittings. Maintain a clean, organized, and professional store environment. Assist with inventory audits, reporting, and daily administrative tasks.

Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday

Job Title: Bilingual Medical Assistant (Spanish/English)
MOYSIK Medical Center About Us: At MOYSIK Medical Center, we’re dedicated to providing compassionate, high-quality healthcare to a diverse patient community. We believe in creating a welcoming, supportive environment where both patients and team members feel valued and cared for. Join our growing team and make a difference in people’s lives every day. Position Summary: We are currently seeking a Bilingual Medical Assistant fluent in Spanish and English to join our MOYSIK Medical Center team. This role is vital in delivering seamless, patient-centered care by assisting with both clinical and administrative duties while helping to bridge communication between providers and Spanish-speaking patients. Key Responsibilities: - Welcome patients and assist with check-in, verifying personal and insurance information. - Conduct initial patient assessments including taking vital signs, recording medical history, and preparing patients for exams. - Provide real-time Spanish/English interpretation during consultations, procedures, and follow-ups. - Assist physicians and healthcare providers during exams and minor procedures. - Manage patient scheduling, referrals, and appointment reminders. - Maintain accurate and confidential patient records using our Electronic Medical Records (EMR) system. - Perform routine clinical tasks such as EKGs, administering injections, and basic lab tests. - Ensure exam rooms are clean, stocked, and well-prepared for patient visits. - Deliver compassionate, culturally sensitive care to all patients. Qualifications: - Fluent in Spanish and English (verbal and written) — required. - Medical Assistant Certification (CMA, RMA, or equivalent) preferred. - Previous experience in a medical office or clinical setting is a plus. - Strong communication and interpersonal skills with a patient-first attitude. - Proficiency in EMR systems and basic computer skills. - Ability to multitask and work well in a fast-paced, team-oriented environment. - Commitment to patient privacy and HIPAA compliance. Work Schedule: - Full-time / Part-time positions available - Monday to Friday (occasional weekends based on patient needs) Compensation: - Competitive pay, based on experience - Benefits package available for full-time staff Why Join MOYSIK Medical Center? - Friendly, collaborative work environment - Opportunity to serve and support a vibrant, diverse community - Room for career growth and professional development Apply today and become a part of the MOYSIK Medical Center family — where your care makes a difference!

Company Description At Well by Messer, we focus on addressing the root causes of metabolic issues to support individuals in achieving their body weight goals. Our experienced team of practitioners works dedicatedly to provide personalized care and support on a journey towards success. Role Description This is a full-time, on-site role for a Medical Assistant located in New York, NY. The Medical Assistant will be responsible for a variety of clinical and administrative tasks, including medical assisting, managing medical terminology, handling front- and back-office duties, providing patient care, and maintaining accurate medical records. The role also involves answering phones, assisting with appointment scheduling, and supporting general office workflow. Familiarity with prior authorization (PA) processes is a strong plus, as it helps streamline coordination of care for our patients. Qualifications - Medical Assisting and Patient Care skills - Proficiency in Medical Terminology and Medical Records - Experience with Medical Office administrative tasks - Comfortable answering phones and assisting with scheduling - Familiarity with prior authorization (PA) processes is a plus - Strong attention to detail and organizational skills - Excellent communication and interpersonal abilities - Certification or diploma in Medical Assisting or a related field

Small business selling health insurance with Medicare, NYSOH, small business, taking call. making appointments. Meeting and greeting customers. No Remote

What this Position Offers: - Competitive Pay - Full-time position - Paid Vacation - Paid Sick days - Paid Holidays - Opportunity for growth to a management position - Great and friendly work environment - Opportunity to see patients get better - reward of helping others This job requires flexibility and availability to work evening and weekend hours as needed. Reliability is a must. Promotion is based on performance and initiative to solve problems. We are looking for an independent 'problem-solver' minded individual who is capable of making everyone happy. Bilingual is a plus: Spanish / Chinese / Russian Growth Potential with Promotions for the Right Candidate A urology practice is seeking an experienced medical office professional who can multitask and independently handle a variety of front-office, back-office and clinical tasks. An ideal candidate would also be able and willing to do medical assisting tasks as needed. Must be able to obtain medical history. This role is critical to creating a positive first impression for the practice. Your caring and positive attitude will have a significant impact on patient loyalty and their relationship with the practice. Must be available to work a flexible schedule including evenings and some weekends. We are a smoke-free and drug-free organization. An ideal candidate would understand that this is as much a front desk position as it is a sales position as the ability to communicate with prospective patients for them to choose us is critical to business success. The employee should be able to manage and follow up on all patient requests. Prior successful sales experience is beneficial. We are looking for an experienced healthcare professional. An ideal candidate would have experience with the following skill set: PRIMARY FUNCTION: - Experience with front office duties. - Experience in benefit eligibility including out-of-network benefits, preauthorizations, surgical authorizations or billing. medical billing and collection practices - Experience with surgical scheduling - Sales Oriented - Pleasant and professional phone manner. Must be comfortable handling urine specimens and blood specimens. Follow HIPAA rules; be able to confidentially discuss private medical issues with male and female patients such as sexual health and urinary incontinence in a professional manner. Your duties will include explaining our medical services; schedule appointments, answer and return calls from potential and existing patients. Document all interactions in EMR (electronic medical records). Check-in patients, verify insurances, pre-certify and schedule tests (CT, MRI, etc) and surgeries with insurance companies. Schedule hospital surgeries. Submit medical billing information; collect patient payments. Responsibilities: - Greeting our patients and directing the flow of the facility including the office and surgical practice area - Enters patient demographics in system - Collects co-pays and past balances at time of check-in and enters into the batch for the day Ideally, you have experience with medical assistance for procedures such as cystoscopy, urodynamics, uroflow. Compensation commensurate with skills and experience. Includes base salary plus performance based incentives. Please include a cover letter detailing your experience and skills that are relevant to this position. This will significantly improve your chances of employment in our practice. Principals only. Recruiters, please don't contact this job poster.

Job Summary: The Registered Nurse (RN) provides direct and individualized nursing care to patients based on the nursing process. The RN assesses, plans, implements, and evaluates patient care and coordinates with the healthcare team to ensure high-quality patient outcomes. Key Responsibilities: Assess patient conditions and needs through physical exams, medical history review, and diagnostic results. Develop and implement patient care plans in collaboration with the healthcare team. Administer medications and treatments as prescribed. Monitor patient progress and response to treatments; document and report findings. Provide emotional support and education to patients and their families. Maintain accurate and timely documentation in patient records. Adhere to infection control, safety, and quality standards. Collaborate with physicians, case managers, therapists, and other healthcare professionals. Supervise and delegate tasks to Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other healthcare staff as appropriate. Participate in staff meetings, training, and continuing education. Qualifications: Education: Associate or Bachelor of Science in Nursing (ASN or BSN) from an accredited program. Licensure: Current RN license in the state of practice. Certifications: Basic Life Support (BLS); Advanced Cardiac Life Support (ACLS) preferred or required depending on department. Experience: [Insert years] of clinical experience preferred; new graduates may be considered. Skills and Competencies: Strong clinical judgment and critical thinking skills Effective communication and interpersonal skills Ability to work independently and as part of a multidisciplinary team Proficient in electronic health records (EHR) systems Time management and organizational skills Work Environment: May require standing for long periods, lifting patients, and exposure to infectious diseases. Rotating shifts, weekends, holidays, and on-call may be required depending on the role.

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person