Patient services coordinator jobs in New York, NYCreate job alerts

What this Position Offers: - Competitive Pay - Full-time position - Paid Vacation - Paid Sick days - Paid Holidays - Opportunity for growth to a management position - Great and friendly work environment - Opportunity to see patients get better - reward of helping others This job requires flexibility and availability to work evening and weekend hours as needed. Reliability is a must. Promotion is based on performance and initiative to solve problems. We are looking for an independent 'problem-solver' minded individual who is capable of making everyone happy. Bilingual is a plus: Spanish / Chinese / Russian Growth Potential with Promotions for the Right Candidate A urology practice is seeking an experienced medical office professional who can multitask and independently handle a variety of front-office, back-office and clinical tasks. An ideal candidate would also be able and willing to do medical assisting tasks as needed. Must be able to obtain medical history. This role is critical to creating a positive first impression for the practice. Your caring and positive attitude will have a significant impact on patient loyalty and their relationship with the practice. Must be available to work a flexible schedule including evenings and some weekends. We are a smoke-free and drug-free organization. An ideal candidate would understand that this is as much a front desk position as it is a sales position as the ability to communicate with prospective patients for them to choose us is critical to business success. The employee should be able to manage and follow up on all patient requests. Prior successful sales experience is beneficial. We are looking for an experienced healthcare professional. An ideal candidate would have experience with the following skill set: PRIMARY FUNCTION: - Experience with front office duties. - Experience in benefit eligibility including out-of-network benefits, preauthorizations, surgical authorizations or billing. medical billing and collection practices - Experience with surgical scheduling - Sales Oriented - Pleasant and professional phone manner. Must be comfortable handling urine specimens and blood specimens. Follow HIPAA rules; be able to confidentially discuss private medical issues with male and female patients such as sexual health and urinary incontinence in a professional manner. Your duties will include explaining our medical services; schedule appointments, answer and return calls from potential and existing patients. Document all interactions in EMR (electronic medical records). Check-in patients, verify insurances, pre-certify and schedule tests (CT, MRI, etc) and surgeries with insurance companies. Schedule hospital surgeries. Submit medical billing information; collect patient payments. Responsibilities: - Greeting our patients and directing the flow of the facility including the office and surgical practice area - Enters patient demographics in system - Collects co-pays and past balances at time of check-in and enters into the batch for the day Ideally, you have experience with medical assistance for procedures such as cystoscopy, urodynamics, uroflow. Compensation commensurate with skills and experience. Includes base salary plus performance based incentives. Please include a cover letter detailing your experience and skills that are relevant to this position. This will significantly improve your chances of employment in our practice. Principals only. Recruiters, please don't contact this job poster.

Overview A growing healthcare organization in Crown Heights is seeking a Service Coordinator to maintain a caseload of 25 patients. Key Responsibilities: Maintain contact with patients and their families to ensure high standards of care are being met. Ensure all monthly and yearly documentation is completed accurately and on time. Coordinate transportation and order medical supplies. Conduct quarterly in-person visits with patients to assess needs and maintain relationships. Handle de-escalation when patient's are dissatisfied. Maintain regular office hours Mon-Fri (9–5). Ideal Qualifications: BA or Associates is requried. Strong organizational, communication, and problem-solving skills. Proficiency in basic computer skills, including email, documentation, and data entry. Experience in case management or patient coordination is a plus. Bilingual is a plus. Salary: Starting at $40-50,000/Year Please reach out if you are interested in joining a passionate team with real growth potential! Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Ability to Commute: Brooklyn, NY 11203 (Required) Ability to Relocate: Brooklyn, NY 11203: Relocate before starting work (Required) Work Location: In person

We are looking to hire a competent veterinary technician to provide compassionate patient care and positive client experiences. The veterinary technician will provide critical care nursing, triage patients, coordinate their care, and provide them with care before and after surgery by taking their vitals, performing phlebotomy duties, and providing intramuscular (IM), intravenous (IV) and subcutaneous (SQ) injections. You will discuss treatments and disease processes with clients, systematize and track patient diagnostics, and communicate with clients, veterinarians and pharmacies regarding patients' needs. To ensure success in this position, you need to be meticulous and compassionate to provide patients with the highest level of care. Preferred applicants are motivated, empathetic and detail-oriented. Veterinary Technician Responsibilities: Triaging patients and taking their vitals, and acquiring patient history and other information from clients. Assisting with diagnostic procedures. Discussing treatment plans and estimates, and payment options with clients. Acquiring cephalic, saphenous, and jugular blood samples. Inserting IV catheters, and monitoring anesthesia, ventilators, and fluid therapy. Operating autoclaves and Anprolene sterilizers. Processing specimens in the in-house laboratory and submitting specimens to outside laboratories. Calculating medication dosages, and providing dosage instructions for clients. Entering patients' service charges into the computer database and keeping accurate patient records. Explaining patient instructions to clients and sharing educational materials. Veterinary Technician Requirements: Associate’s degree or higher in veterinary technology from an accredited school. 2+ years of work experience as a veterinary technician. Proficient computer skills. Excellent communication skills, both verbal and written. Strong affinity for animals. Outstanding people skills. Ability to multitask in a dynamic environment. Undeterred by being scratched and bitten by patients. Team player.

Job Description: We are seeking a compassionate and motivated Family Nurse Practitioner (FNP) to support chronically ill patients through telehealth services and help coordinate enrollment into home care programs. This role focuses on assessing patient needs, assisting with Medicaid-covered services, and ensuring appropriate home care support is in place to help patients with their Activities of Daily Living (ADLs). Key Responsibilities: Conduct telehealth assessments of patients with chronic illnesses Identify and document patient needs for home care services Coordinate care plans and facilitate enrollment into home care programs Educate patients and families on available support services Collaborate with care coordinators, social workers, and other healthcare providers Requirements: Active FNP license in New York State Must be enrolled with Medicaid and eligible to bill for services Minimum 8 hours per day, flexible scheduling Strong communication and telehealth skills Experience with chronically ill or elderly patients preferred

We are seeking to hire a medical assistant who will be responsible for assisting with administrative duties at our facility. As a successful candidate, you will be responsible for obtaining patient records and test results, coordinating daily administrative tasks, preparing treatment rooms for examinations, and assisting our practitioners during medical procedures. To be successful in this role, you will need to be certified from a medical assistant program and have at least one to two years of prior experience in a medical setting. A basic understanding of patient care and medical terminology will be a huge advantage for you. Medical Assistant Responsibilities: Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality. Coordinating the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance. Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care. Delivering compassionate support, attention, and assistance to patients and families. Ensuring compliance with all health care regulations, including HIPAA and OSHA. Preparing and administering medications for patients as directed by physicians. Medical Assistant Requirements: Must have certification from a medical assistant program or military medical corpsman program. One to two years of experience in a medical setting. Have a high school diploma, bachelor's degree, or equivalent. A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope. Excellent interpersonal, organizational, and customer service skills. Familiarity with electronic medical health care record systems.

One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person

Job Title: Dental Receptionist Location: Brooklyn, NY Job Type: [Full-Time / Part-Time] Schedule: Monday–Friday, 9:00 AM – 7:00 PM About Us: Complete Dental Care is a friendly and professional dental office committed to delivering exceptional patient care in a welcoming environment. We are currently looking for a motivated and organized Dental Receptionist to join our team. Job Summary: As the first point of contact for our patients, the Dental Receptionist plays a key role in creating a positive experience. The ideal candidate is personable, detail-oriented, and able to manage multiple tasks efficiently. Key Responsibilities: - Greet patients and visitors with a warm, welcoming attitude - Answer phone calls, schedule appointments, and manage calendars - Verify insurance information and collect patient payments - Maintain accurate patient records and handle confidential information - Coordinate with dental staff to ensure smooth office operations - Manage emails and other administrative correspondence - Hands on experience with office machines (e.g. fax machines and printers) - Excellent time management skills and ability to multi-task and prioritize work - Excellent written and verbal communication skills - Strong organizational and planning skills in a fast-paced environment - A creative mind with an ability to suggest improvements Qualifications: - Previous experience in a dental or medical office preferred - Knowledge of dental terminology and insurance a plus - Proficient in using dental software (Dentrix Ascend) or willingness to learn - Excellent communication and customer service skills - Strong organizational and time management abilities - Professional appearance and demeanor - Must available on weekend(Sundays 9-4) Benefits: Competitive pay based on experience Paid time off and holidays Employee dental care discounts Opportunities for training and career growth How to Apply: Please submit your resume and a brief cover letter explaining why you’re a great fit for our team to

Home Instead® is looking for a caring and compassionate Registered Nurse (RN) to join our wonderful team as a per diem Director of Patient Services and join our mission of enhancing the lives of aging adults throughout the community! Home Instead® provides a variety of home care services that allow seniors to remain in their homes and meet the challenges of aging with dignity, care, and compassion. The Director of Patient Services at Home Instead will be responsible for overseeing all aspects of patient care within a home health agency, ensuring high quality care and compliance with regulations. This role involves managing the agency's day-to-day operations, including clinical operations, quality assurance, and staffing. The director also plays a crucial role in developing and implementing policies and procedures to maintain quality standard Qualifications: NYS Licensed and currently registered as Registered Nurse Graduate of approved school of nursing and holds a Diploma, Baccalaureate or Master's Degree 2 to 4 years experience in a patient care setting Primary responsibilities include, but are not limited to: Clinical Operations Management: Overseeing and directing the clinical aspects of patient care, including the development and implementation of care plans, as well as the coordination of services provided by various disciplines. Quality Assurance: Ensuring that all patient care services meet established quality standards and regulatory requirements. Staff Management: Supervising and supporting the agency's clinical and administrative staff, including recruitment, training, and performance evaluation. Policy and Procedure Development: Participating in the development and implementation of agency policies and procedures related to patient care, quality, and operations. Regulatory Compliance: Ensuring that the agency is compliant with all applicable state and federal regulations. Secondary Responsibilities: Ability to communicate with clients and employees in a friendly, caring, and congenial manner Complete and meet the requirements of a criminal background check, motor vehicle record check, sex registry screen, and drug screen Ability to operate Microsoft PowerPoint, Excel, and Word programs Possess a valid driver’s license and valid auto insurance Prefer some experience in senior care; occasional weekend and evening work may be necessary.

We are a cutting edge womens' diagnostic facility offering unique technology and expertise and an exceptional patient experience in Manhattan's East Side. We offer painless breast mammography, a full range of ultrasound services and genetic testing. We will be opening in mid-July 2025. We are seeking a full-time medical receptionist with the following responsibilities: Handle incoming patient calls, physician referrals and correspondence Schedule appointments for various diagnostic services ensuring optimal efficiency and patient experience Prepare patients for their visits with clear pre-appointment instructions Manage appointment confirmations to minimize no-shows Greet and register patients in a professional and welcoming manner (we will be using digital means for registration and form completion wherever possible) Verify patient insurance information and explain our payment policies in a professional manner Collect and process payments Manage electronic health record system for patient information Coordinate with clinical staff to ensure seamless patient flow Maintain office supplies and equipment Ensure compliance with healthcare privacy regulations Create a positive first impression for the clinic Manage the patient experience from initial inquiry through service completion Track and order clinical and office supplies and manage the appearance of the office environment to reflect our bespoke service levels Pay is competitive and commensurate with experience. We offer health insurance and paid vacation and sick days. Please contact us and include a resume. Thank you.

Job Purpose The Client Scheduling Coordinator plays a crucial role in ensuring a seamless client experience by facilitating the pre-registration process and managing appointment schedules. This position requires strong organizational skills, attention to detail, and excellent communication abilities to effectively interact with clients. Duties & Responsibilities Collect and verify client demographic and insurance information prior to appointments Ensure all necessary documentation is completed and accurate Communicate with client to gather required information and answer any pre-registration questions Assist clients with any issues Coordinate and manage clients appointments efficiently, considering provider availability and client needs Utilize scheduling software to book, confirm, and modify appointments as needed Follow up with patients to confirm appointments and provide any necessary pre-visit instructions Monitor and manage appointment cancellations and rescheduling to optimize the schedule Work closely with clinical staff, providers, and administrative teams to ensure smooth patient flow and address any scheduling conflicts Communicate effectively with insurance companies to verify eligibility and obtain authorizations as needed Provide exceptional customer service to patients, addressing inquiries and concerns in a professional and friendly manner Assist in resolving any issues related to scheduling or pre-registration promptly Qualifications High school diploma or equivalent is a plus Previous experience in a healthcare setting, particularly in patient registration and scheduling, is highly desirable Strong computer skills, including proficiency in scheduling Excellent Bi-lingual communication and interpersonal skills, with a strong focus on customer service Ability to multitask and work effectively in a fast-paced environment Detail-oriented with strong organizational skills Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction

Overview Medical Clinics of NYC is seeking a reliable, detail-oriented, and personable Medical Receptionist / Office Assistant to join our dynamic team. This position is vital to ensuring smooth day-to-day operations and delivering exceptional service to our patients and visitors. Responsibilities - Greet and check in patients in a friendly and professional manner - Schedule and confirm appointments via phone, email, and patient portal - Answer and direct incoming calls, take messages, and provide accurate information - Verify insurance information and obtain necessary authorizations - Collect co-pays and manage billing inquiries - Maintain and update patient records and ensure confidentiality - Assist with filing, scanning, faxing, and other administrative tasks - Support medical staff with documentation and follow-ups as needed - Keep the front desk and reception area clean and organized - Manage office supplies and inventory - Coordinate with other departments to ensure optimal patient care Required Skills and Qualifications - Proficient in office management practices with strong computer literacy skills. - Excellent organizational skills to manage multiple tasks effectively while maintaining attention to detail. - Knowledge of medical terminology and insurance verification. - Previous experience in a medical office or clinic setting is a plus. (Freshers can apply!) Join our team as a Front Desk Receptionist where you will play an essential role in delivering outstanding service while contributing to the overall success of our organization!

Medical Assistant - Women's Health/Assisted Reproductive Technologies (Mandarin/Cantonese) a plus. As a medical assistant in Women's Health/ART, you will provide superior customer service by coordinating appointments, performing clinical duties and assisting the physician. Preferred Criteria: Knowledge of EMR Systems Medical Assistant Certification Experience Working in Women's Health Required Criteria: High School diploma or GED Successful completion of an approved Medical Assistant program Basic computer skills Ability to draw blood, take vital signs and medical history Assisting during medical examinations/ultrasounds Preparing and maintaining treatment rooms and medical instruments Organizing and scheduling appointments Updating and filling medical records and insurance reports Skills Proficient in Chinese (Mandarin/Chinese) Working experience as a medical assistant Service Oriented Proficient in MS office and patient management software eg. Practice Fusion Location: Women's Health/Fertility Clinic in Midtown Manhattan Salary: $19-$22 Job Types: Full-time, Part-time Pay: $19.00 - $22.00 per hour Expected hours: 18 – 40 per week Medical Specialty: Endocrinology Ob/Gyn Schedule: Monday to Friday Work Location: In person