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Job Description Town Square Health Patient Engagement Coordinator Location: Rochester, NY Reports to: Outreach and Education Manager About Town Square Health Town Square Health is reimagining what healthcare can be. We’re building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. Our primary care locations serve Medicare-eligible patients, and we’re growing fast, with expansion into multiple markets on the horizon. If you’re bold, collaborative, and driven to make a real difference in people’s lives, we’d love to have you on our team! The Opportunity This is not a traditional coordinator role. As a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible. You’ll play a meaningful role in building our patient panel from the ground up, and your work will directly shape how people in the Rochester community experience us for the very first time. The right person for this role brings genuine enthusiasm for connecting with people, a natural instinct for hospitality, and the follow-through to make sure no one falls through the cracks. Experience in healthcare is helpful, but a deep commitment to customer service and a passion for serving older adults will take you far here. You’ll have the opportunity to: • Be a trusted first point of contact for Medicare-eligible patients and their families, • Represent Town Square Health in the Rochester community at outreach events and health fairs, • Help shape what a welcoming, patient-centered experience looks like as we grow, • Work alongside a collaborative team that is genuinely invested in doing healthcare differently What You’ll Do You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive. No two days will look exactly the same, and that’s part of what makes this role exciting. Patient Engagement & Recruitment • Monitor inbound prospective patient inquiries daily and ensure timely, warm follow-up by phone and email, • Guide prospective patients through the process of scheduling their first appointment, answering questions and removing barriers along the way, • Maintain accurate, up-to-date notes and tracking on the status of all prospective patient inquiries, • Greet patients when they arrive and provide an exceptional, welcoming experience from the moment they walk in, • Collaborate with the Outreach and Education Manager, Director of Growth Marketing, and RN Practice Manager on patient engagement and recruitment strategies Community Outreach & Events • Attend community events as a representative of Town Square Health, engaging aging adults and caregivers to share information about our services and schedule appointments, • Prepare outreach materials and logistics in advance of events in partnership with the Outreach and Education Manager and Director of Growth Marketing, • Bring energy, professionalism, and genuine hospitality to every community interaction Who You Are You’re a natural connector. You’re the kind of person who makes others feel at ease, follows through without being asked, and takes real pride in delivering a great experience. You don’t need a background in healthcare, but you do need a genuine interest in serving older adults and the patience and empathy that comes with it. You’re organized enough to juggle multiple inquiries at once, adaptable enough to represent the organization confidently in the community, and grounded enough to bring warmth and consistency even on a busy day. Most importantly, you believe healthcare can be better, and you want to be part of the team proving it. Qualifications • High school diploma, GED, or equivalent, • 1–3 years of experience in a customer service, hospitality, or community outreach role, • Excellent communication skills and a natural ability to connect with people across backgrounds and ages, • Strong task management and follow-through; comfortable managing multiple inquiries at once, • Ability to work occasional evening and weekend hours for community events, • Reliable transportation for community outreach events, • Experience working in a healthcare setting is a plus, not a requirement, • Experience with phone-based customer service is a plus, • Mission-driven, collaborative mindset and a passion for improving access to high-quality primary care What We Offer • Hourly rate of $20-22/hr, • Comprehensive benefits package (medical, dental, vision, 401K), • Consistent schedule with clarity on expectations around evening and weekend availability, • Opportunity to build something from the ground up, • Direct impact on how patients experience Town Square Health for the very first time, • Collaborative, mission-driven team Equal Opportunity Employer Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs. Powered by JazzHR lqlDm8MV61

Job DescriptionJob Title: Clinical Research Coordinator Location: Rochester, NY Type: Contract Compensation: $26.00 - $30.00/hr Work Model: Onsite Hours: 40.0 Leading Site located in Rochester, NY is hiring a Clinical Research Coordinator w/ 3+ years experience. If you want to be a part of this groundbreaking work, please apply! Responsibilities • Assist in the coordination and execution of clinical research protocols under the supervision of the PI and senior research staff., • Conduct screening visits to collect medical history & other information from study participants., • Assist with informed consent and enrollment of study participants in accordance with protocol requirements and ethical guidelines., • Coordinate and schedule study visits, procedures, and follow-up activities with study participants and clinical teams., • Collect, record, and maintain accurate clinical research data and source documentation in compliance with regulatory and institutional standards., • Communicate with study participants to provide education, answer questions, and support adherence to study requirements., • Monitor study progress and report adverse events, protocol deviations, and other study-related issues to the research team., • Adhere to site standard operating procedures (SOPs) and Good Clinical Practice (GCP) guidelines., • Draw, process, and ship laboratory specimens, including the handling of dangerous goods, in accordance with regulations (if qualified)., • Scan, upload, file, and maintain organized study records and documentation., • Apply critical thinking skills to support efficient study operations and problem resolution., • Perform other duties as assigned. Requirements, • High school diploma or equivalent required; an associate’s degree or higher in a health-related field preferred., • Basic knowledge of clinical research strongly preferred., • Medical terminology & patient care experience required., • Strong organizational, time management, and attention-to-detail skills with the ability to manage multiple priorities., • Ability to communicate clearly and professionally with diverse populations., • Ability to work collaboratively in a fast-paced, team-oriented environment., • Knowledge of GCP, HIPAA, ALCOA principles, FDA regulations, and IATA guidelines strongly preferred., • Experience with participant screening and the informed consent process strongly preferred., • Proficiency with electronic data capture systems, clinical trial management software, and Microsoft Office (Excel, Word, and PowerPoint) preferred., • Medical Assistant (MA) certification preferred., • Current CPR/BLS certification preferred., • Certification as a Clinical Research Coordinator (e.g., CCRC) or a willingness to obtain certification preferred. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- Ref: #568-Clinical

Job Description Job Title: Internal Audit Coordinator Department: Compliance Position Type: Full-Time FLSA: Non-Exempt Job Summary: Internal Audit Coordinator will be responsible to assisting the Compliance Audit & Risk Manager with the implementation of the Organizations Audit Workplan, by coordinating internal audit activities. Responsible for working with various departments to ensure compliance with internal policies, regulations including grant requirements. This role will involve planning, executing and reporting on internal audits, identifying areas of improvement, and providing recommendations for enhancing operational efficiency and compliance. Duties/Responsibilities: • Monitor and assess compliance with FQHC guidelines, regulations, and reporting requirements., • Conduct audits to ensure that programs and services (including grant-funded) adhere to established policies and procedures., • Work with Compliance Audit & Risk Manager in developing an annual audit workplan based on previous audit findings (internal & external), risk assessments and organizational priorities., • Implement audit work plan by completing internal audits to evaluate the effectiveness of internal controls and program operations., • Attend Monitoring visit entrance/exit meetings and provide updates to Compliance Audit & Risk Manager on visit findings., • Assist with ensuring timely submission of Corrective Action Plans for site visit findings and monitor implementation of those plans to ensure follow-through and completion., • Maintain comprehensive and organized audit documentation., • Prepare detailed audit reports, highlighting findings and recommendations., • Communicate audit results to relevant stakeholders, including department heads and grant managers., • Work with program management to review corrective action plans and monitor the status of all corrective actions plans until fully resolved., • Identify opportunities for process improvements and efficiency enhancements including within the grant funded programs., • Recommend corrective actions to address identified weaknesses and enhance overall compliance performance., • Work with management to monitor the effectiveness of implemented corrective action plans., • Support program management by providing support and guidance on grant compliance matters. Stay informed about changes in regulations and industry best practices including grant management and internal auditing. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Education and Experience: • Minimum of 2 years' experience auditing in a healthcare setting., • Regulatory compliance knowledge such as HIPAA, compliance, audit, etc., • FQHC experience preferred. Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk; and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. As a Clinical Research Coordinator II (CRC II) at Iterative Health you will play a critical role in the successful execution of clinical trials by independently coordinating daily study activities and ensuring compliance with protocol requirements, regulatory standards, and patient safety guidelines. This role is responsible for managing complex studies with minimal oversight while partnering closely with patients, investigators, sponsors, CROs, and internal teams to drive high-quality study execution and enrollment success. Where You'll Drive Impact • Independently coordinate and manage industry-sponsored clinical trials from study start-up through closeout with minimal supervision, • Manage complex study visit schedules and protocol-related activities while ensuring adherence to study timelines and requirements, • Lead patient recruitment and retention efforts including chart review, patient outreach, informed consent discussions, and enrollment tracking to support study enrollment goals, • Conduct protocol-required patient visits and assessments in accordance with study protocols, GCP guidelines, and site SOPs, • Perform protocol-required clinical procedures including vital signs, ECGs, specimen collection, investigational product accountability, and phlebotomy, as permitted by applicable regulations, training, and organizational policy, • Process laboratory specimens and prepare shipments in accordance with protocol requirements and applicable IATA regulations, • Maintain accurate, complete, and timely study documentation including source records, informed consent forms, CTMS updates, and case report forms, • Ensure high-quality data entry and timely resolution of data queries in accordance with sponsor expectations and established timelines, • Serve as a primary point of contact for study participants throughout study participation, • Maintain ongoing communication with sponsors, CROs, investigators, site leadership, and internal teams to proactively resolve study-related issues, • Prepare for and support sponsor, CRO, and regulatory monitoring visits, audits, and inspections, • Review safety reports and ensure appropriate investigator review and documentation in a timely manner, • Maintain inventory and organization of study equipment, supplies, and investigational products onsite, • Contribute to process improvement initiatives to enhance site performance, operational efficiency, and patient experience, • Support the protection of human research participants in compliance with federal regulations, GCP, HIPAA, and institutional policies, • Maintain compliance with all site SOPs, privacy standards, and research protocols, • May support onboarding and mentorship of junior research staff and coordinators, • Perform job related duties as requested What You Bring to the Team • Associate's or Bachelor's degree in a scientific, healthcare, or related discipline required, • 3-5 years of clinical research or healthcare experience required, • Experience in [gastroenterology, hepatology, cardiology] therapeutic areas preferred, • CCRC® — Certified Clinical Research Coordinator or CCRP® — Certified Clinical Research Professional or equivalent clinical research certification preferred, • Strong organizational skills and attention to detail, • Ability to manage competing priorities in a fast-paced environment, • Ability to read, interpret, and apply research protocols and clinic policies, • Proficiency with CTMS, EDC systems, and standard office software applications, • Familiarity with CTMS or EDC systems preferredPhysical Requirements, • Ability to sit, stand, and move throughout clinical and office environments for extended periods of time, • Ability to lift and move up to 25 pounds as needed New York pay range $26.50—$39 USD At Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Parental leave, • Training & development, • Vision insurance, • Wellness resources Job Title: Licensed Massage Therapist Location: Brighton, NY Terms: Full Time Compensation: $32.00 per hour About Pinnacle Hill Chiropractic: Pinnacle Hill Chiropractic was founded in 2015 by Dr. Michael Penkin and Dr. Sarah Tirimacco. Since then, this innovative practice has grown into a dynamic and rapidly expanding team of providers and support staff. Within the last few years, the practice relocated to a brand new, state-of-the-art facility in the Brighton Corners Office Park in Brighton, NY, enabling them to better serve the increasing demand for their services. Together, this dedicated group of providers works to create an environment in which patients can maximize their healing, health, and well-being. By combining evidence-based chiropractic and massage therapy techniques, comprehensive nutritional guidance, and infrared sauna, the team takes a truly holistic approach to wellness. Our Core Values • Highest Quality Patient Care, • Honesty, Integrity, Ethics, • Hard Working, • Growth Mindset, • Team Oriented, • Passion, • AccountabilityAbout The Role: Pinnacle Hill Chiropractic is seeking a hardworking, personable, kind, and passionate Licensed Massage Therapist to join our growing team. As a key member of our holistic wellness practice, you will play a vital role in elevating the health and wellbeing of the Greater Rochester community. Responsibilities: • Providing High-Quality Massage Therapy Services, • Deliver exceptional, personalized massage therapy treatments to our growing patient base., • Maintain meticulous SOAP notes to be submitted by Sunday evening each week., • Communicate effectively with patients, building trust, and empowering them in their healing journey., • Collaborate closely with our Doctors of Chiropractic to develop integrated treatment plans., • Additional Responsibilities, • Assist with keeping your treatment room tidy and support office cleaning as needed., • Maintain regular check-ins with the Massage Therapy Coordinator to ensure seamless operations.Candidate Requirements:, • Current, valid license to practice massage therapy in the state of New York., • Excellent communication skills and the ability to empathize with patients., • Strong organizational skills and attention to detail., • Commitment to ongoing professional development and expanding your massage therapy expertise., • Passion for helping others achieve optimal health and wellness. Why Join Pinnacle Hill Chiropractic? If you're seeking a dynamic, growth-oriented organization that prioritizes the health and wellbeing of both patients and employees, look no further than Pinnacle Hill Chiropractic. As a member of the team, you'll have the opportunity to be part of a rapidly growing, innovative practice that is transforming the lives of our patients. We offer: • Competitive compensation and benefits package., • Supportive, collaborative work environment with opportunities for growth., • Continuing education and training to keep your skills sharp., • Work-life balance with a focus on your personal wellbeing.Part Time Benefits (for >20 patient care hours/week):, • Paid Time Off, • Health, Vision & Dental Insurance, • Malpractice Insurance, • Continuing Education Stipend, • Disability Insurance, • Access to 401(k), • Complimentary Chiropractic Care, • Retail Discount

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a WIC Nutritionist who, under the guidance of the WIC Supervising Nutritionist/WIC Program Manager, is primarily responsible for providing staffing assistance in the WIC clinic to cover vacations while completing WIC eligibility and appointments for WIC participants. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our WIC Nutritionist opportunity. Requirements: The WIC Nutritionist will ensure to: · Enroll and continue services for eligible families with WIC services at each appointment · Improve health outcomes for WIC eligible families · Help maintain and increase caseload of WIC eligible families · Increase breastfeeding rates as indicated by Breastfeeding Coordinator and work in conjunction with BF Coordinator to obtain these · Maintain and enhance professional education/knowledge. Stay up to date on current Nutrition and Breastfeeding topics by obtaining 12 continuing education credits every year · Maintain efficient clinic flow daily and assist other staff in needed duties Education And Experience Required: · Candidates must possess a Bachelor’s degree in Nutrition or Bachelor’s degree with relevant coursework in nutrition · Experience in patient counseling within a community health setting is required · Additionally, a minimum of one year of experience in health and/or nutrition education is preferred Licenses And Certifications Required: · American Dietetic Association status as a Registered Dietitian and Certified Lactation Counselor preferred · BLS through the American Heart association · NYS Infection Control Certificate Special Skills, Knowledge Required: · Maternal, infant and childhood nutrition and health education · Clear written and verbal communication skills · Working well with a diverse population · Being sensitive to the cultural needs of the WIC population Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking an Assistant MAAT Clinic Coordinator who, under the guidance of the Chief of MAAT Clinic, is primarily responsible for pretreatment screenings, intake evaluations under the close supervision of Chief and working directly with the MAAT Clinic Coordinator. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Assistant MAAT Clinic Coordinator opportunity. The Assistant MAAT Clinic Coordinator will perform the following Clinical Duties as follows: · Conduct pre-treatment telephone screenings to assess patient’s appropriateness for buprenorphine treatment · Conduct chemical dependency evaluation and intake appointments utilizing alcohol and drug abuse assessment tools · Assist with communicating with Chemical Dependency and/or mental health counselors in conjunction with MAAT Clinic Coordinator · Assist with facilitating CD and Mental Health referrals for treatment utilizing community resources with MAAT Clinic Coordinator · Assist with overseeing treatment compliance along with MAAT Clinic Coordinator · Assist with updating and maintaining the protocol for the program under the direction of the medical director along with MAAT coordinator. · Participate in monthly MAAT meetings and assist MAAT coordinator and medical director in preparing for the meeting · Assist with managing provider schedules and monitoring patient census to ensure compliance with treatment standards. · Assist in working with staff including care management teams to ensure patient access to appropriate services. Requirements: Required Qualifications: EDUCATION AND EXPERIENCE REQUIRED: Credentialed Alcoholism and Substance abuse Counselor (CASAC) preferred, minimum 1 year experience in alcoholism and substance abuse, Bachelor’s degree preferred. Willing to consider training in other disciplines with experience and interest in addiction LICENSES AND CERTIFICATIONS: CASAC certification up to date including professional continuing education if applicable SPECIAL SKILLS, KNOWLEDGE REQUIRED: Fluency in Spanish Preferred, Experience with Microsoft Office including Word and Excel is required. Having valid driver’s license and a vehicle strongly preferred as position may require travel to 3 sites – all sites are within 5-10 minutes by car. Proficiency in MS Office Applications (Word, Access, Excel, Power Point, Outlook)

Job Description Department: Clinic Position type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development. Under the direction of the Manager, Quality, the Patient Experience Coordinator is responsible for developing the strategy and leading implementation to improve understanding and results across our patient experience metrics. The Patient Experience Coordinator provides coaching and support to the agency to ensure effective, successful patient experiences and improve patient satisfaction and outcomes, supporting our operations. The Patient Experience Coordinator will be the organization’s designee to receive, respond to, and follow up on patient feedback. Duties/Responsibilities: • Leads and supports organization-wide initiatives that enhance the patient experience and promote a culture of patient-centered care., • Partners with department leaders to address patient experience challenges and implement sustainable improvement strategies., • In collaboration with applicable stakeholders, leads the effort to develop clear standards and expectations regarding patient experience while being attentive to the individual culture of each health center., • Understands the patient journey and which aspects of the patient experience drive satisfaction, as well as dissatisfaction., • Analyzes patient satisfaction surveys, feedback, and experience metrics to identify trends, opportunities, and actionable recommendations., • Serves as the primary point of contact for patient feedback, including compliments, concerns, and complaints, ensuring timely follow-up and resolution., • Monitors, investigates, and documents patient feedback, concerns, corrective actions, and resolutions in accordance with organizational standards., • Monitors and investigates incidents related to challenging patients and provides feedback and recommendations accordingly., • Conducts regular site visits and observations to assess the patient environment, patient-staff interactions, and opportunities to improve service excellence., • Regularly reviews interior and exterior atmosphere for patient comfort, accessibility, safety, cleanliness, décor, updated signage, posters, and promotional materials., • Develops and facilitates training and educational programs that support exceptional patient experiences and customer service skills., • Leads the Patient Experience Committee and participates in cross-functional meetings, workgroups, and quality improvement initiatives., • Supports case conferences and interdisciplinary discussions to ensure patient concerns and outcomes are appropriately addressed and documented., • Prepares and presents patient experience reports, findings, and recommendations to leadership, departments, and committees. Miscellaneous • Requires the ability and commitment to respect and support patients, other employees, and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors, and modeling them in the organization., • Responsible for maintaining the confidentiality of all patient, client, employee, protected, and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities: • Strong written and oral communication skills, • High proficiency in Word, Excel, Outlook, and PowerPoint, • Able to work independently and manage workflows in a fast-paced and highly confidential environment, • Excellent organizational skills and attention to detail, • Ability to multitask Education and Experience: • Minimum 3 years of experience working in a patient-facing setting, focusing on customer service and de-escalation, • Minimum Associate's in Community and Human Services or related field preferred, • Minimum 1 year of experience with EMR systems required; Epic strongly preferred Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Client Access Coordinator VoiceOver Speech Pathology Practice At VoiceOver, we provide voice professional voice coaching as well as traditional voice therapy. Our mission is to create a supportive and empowering environment where every person feels heard, respected, and encouraged. We are a growing practice seeking a client access coordinator. If you are bright, independent, organized and process- oriented we want to meet you! Position Overview We are seeking a client- access coordinator to be the welcoming face and organizational backbone of our clinic. This role combines client-facing support with behind-the-scenes coordination, ensuring our clients have a smooth, supportive experience from intake through their program. Key Responsibilities • Front Desk Management, • Greet clients warmly and ensure a welcoming, professional environment., • Answer incoming calls, manage voicemails, and process faxes., • Provide empathetic, encouraging support to patients in all stages of therapy., • Patient Intake & Scheduling, • Process incoming referrals and initiate patient intake., • Collect and verify insurance information., • Coordinate with billing and insurance companies to secure authorizations for evaluations and therapy sessions., • Track insurance approvals and manage follow-up scheduling., • Administrative Coordination, • Maintain accurate scheduling records., • Communicate with clinical and billing teams to ensure smooth operations., • Adapt workflows and priorities as practice needs evolve., • A requirement of this position is the ability to use VoiceOver’s client-facing phone register: clear, resonant, unhurried, polished, and appropriate for high-touch client interactions. We provide training and feedback for this standard. Ideal Candidate • College degree, • Previous experience in a medical scheduling, front desk, or healthcare administration role., • Strong organizational skills with the ability to manage multiple tasks at once., • Excellent communication and interpersonal skills—able to bring joyful energy to client interactions while maintaining professionalism and empathy., • Our business is growing and our needs can require rapid adjustment in tasks and strategy - being able to adjust workflows and prioritization as needed by management is required., • Tech-savvy with the ability to learn and use scheduling and medical office software. Why Join VOICEOVER? • Be part of a mission-driven practice making a meaningful difference in clients’ lives., • Work in a collaborative, supportive, and inclusive environment., • Grow with us as we expand our services and reach. Please provide 3 references along with your resume. Location: 1655 Elmwood Avenue Suite 125, Rochester NY, 14620 Hours: Part-Time, Monday through Thursday 11:30 AM to 4:30 PM Friday, 9:30 AM to 2:30 PM Compensation: $20.00/hr Benefits: 2 Weeks of Paid Vacation, Sick Leave, ICHRA health plan options Job Types: Part-time Work Location: In person

Job Title: Manager, Patient Financial Operations Reports To: Director, RCM Exempt Status: Salaried Location: Remote The Manager, Patient Financial Operations leads BOND's patient financial services function across all practices and states. This role is accountable for patient-pay performance, including treatment financial arrangements, down payment capture, patient payment plan administration, self-pay collections, patient accounts receivable, and the patient financial experience. The Manager directly leads two Lead Regional Financial Coordinators and is accountable for the quality, productivity, and compliance of the third-party offshore contracted workforce performing Regional Financial Coordinator functions. The role sets standards, measures results, and drives improvement in patient collections; it does not perform patient collection transactions. This position is limited to the patient-pay side of the revenue cycle. Insurance claim submission, insurance collections, payer contracting, credentialing, and eligibility verification are outside the scope of this role and are managed by separate leadership. The following is a list of specific duties which are essential functions of this job. The list is not exhaustive, as all duties are subject to change. Note that while the practice may provide an addendum to this job description that outlines some responsibilities specific to the practice needs, it does not replace this job description. While an effort has been made to describe the customary way this job is performed thoroughly, reasonable accommodation will be made upon notification for qualified individuals with disabilities who may not be able to perform the job in the manner indicated. • Own patient-pay financial performance across all practices and states, including self-pay collections, patient accounts receivable, and bad debt outcomes., • Establish and maintain standards for treatment financial arrangements, including payment plan terms and approval thresholds for exceptions., • Direct patient payment plan administration, including plan setup standards, autopay adoption, delinquency follow-up cadence, and default and reinstatement handling., • Define the patient financial experience standard across all practices, including affordability conversations, financial hardship handling, and escalation paths., • Govern patient refunds, adjustments, discounts, and write-offs, including approval authority thresholds and documentation requirements., • Validate Services Rendered Calculator outputs for accuracy and review and authorize patient refunds., • Review and validate Patient Refund requests prior to approving and submitting to the Finance Team., • Analyze patient AR aging by practice, region, and state to identify systemic issues and drive corrective action., • Partner with third-party patient financing and outside collection agency vendors, including referral criteria, placement standards, and performance review., • Directly manage and develop two Lead Regional Financial Coordinators, including goal setting, coaching, performance review, and corrective action., • Through the Lead Regional Financial Coordinators, ensure consistent execution of patient financial processes across all regions and states., • Set individual and team performance standards for patient collections, and monitor results by region, practice, and state., • Build training, onboarding, and continuing education standards for all Regional Financial Coordinators., • Partner with Operations and practice leadership to align patient financial expectations with practice workflow., • Serve as BOND's primary point of authority and performance manager for the third-party offshore contracted workforce performing Regional Financial Coordinator functions., • Determine which offshore resources are assigned to and removed from the BOND account, based on qualifications, quality results, and business need., • Evaluate individual and aggregate offshore contractor performance against defined quality, productivity, and compliance standards., • Work directly with the third-party vendor to escalate, remediate, or replace resources when performance or business needs require a change., • Monitor vendor service level agreement compliance and conduct recurring quality and compliance audits of offshore patient financial work, including call and contact monitoring., • Ensure offshore patient contact meets HIPAA, patient communication, and BOND service standards, including access controls and documentation requirements., • Ensure patient payment plan structures, disclosures, and documentation are evaluated against Truth in Lending Act and Regulation Z requirements, and partner with Legal and Finance where in-house installment arrangements may bring BOND within the definition of a creditor., • Ensure patient collection activity complies with applicable federal and state debt collection requirements, including the Fair Debt Collection Practices Act where it applies to third-party collection activity performed on BOND's behalf, and state-specific collection statutes in each state of operation., • Maintain compliance with state requirements governing patient financial disclosures, billing statements, and consumer notices., • Maintain documentation supporting patient financial policies, approval authority, and exception handling., • Support internal and external audits of patient financial operations., • Partner with Compliance and Operations leadership on patient financial complaints, disputes, and escalations., • Partner with Clinical Operations, Finance, and Information Technology to support the patient financial experience and improve conversion and collection outcomes., • Support implementation of patient payment technologies, automation, and reporting initiatives., • Participate in organizational projects designed to improve financial performance. Requirements: • Minimum 5-7 years of progressive patient financial services, patient access, or revenue cycle experience with direct patient-pay accountability., • Minimum 3 years of leadership or management experience, including experience managing team leads or supervisors rather than individual contributors only., • Experience owning self-pay collections, patient payment plans, or patient accounts receivable at a multi-site organization., • Dental, orthodontic, or DSO experience strongly preferred, including familiarity with treatment contracts and extended payment arrangements., • Experience managing outsourced, offshore, or BPO vendor relationships, including performance management and resource selection, preferred., • Strong understanding of patient financial services operations, including financial arrangements, payment plan structures, and self-pay collection strategy., • Working knowledge of consumer credit and collection requirements applicable to healthcare providers, including the Truth in Lending Act and Regulation Z, the Fair Debt Collection Practices Act, and state debt collection statutes., • Understanding of how insurance benefit estimates translate into patient financial responsibility, sufficient to set presentation standards., • Advanced analytical and problem-solving skills, with the ability to translate patient AR data into operational action., • Experience using practice management and revenue cycle systems and reporting tools., • Proficiency with Microsoft Excel, Power BI, and financial reporting tools., • Strong communication, coaching, and leadership abilities, including the ability to lead a distributed and remote team., • Demonstrated ability to balance collection performance with a positive patient experience. The Manager, Patient Financial Operations may be evaluated on: • Patient-Pay Collection Rate, • Patient Accounts Receivable Aging, • Down Payment Capture Rate, • Payment Plan Delinquency and Default Rate, • Autopay Enrollment Rate, • Bad Debt and Write-Off Percentage, • Contract-to-Collection Performance, • Offshore Contractor Quality, Productivity, and SLA Performance, • Lead Regional Financial Coordinator Performance, as set by leadership, • Patient Financial Experience and Complaint Measures This is a fully remote position. The employee is responsible for maintaining a private, secure home work environment with reliable high-speed internet suitable for handling protected health information. This role routinely uses standard office computer equipment such as computers, laptops, and printers. Occasional travel to practice locations or company meetings may be required. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Most of the time will be spent on the computer. Must be able to sit for long periods of time. This is a full-time, exempt, fully remote position. Core business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. Flexibility in hours is required, as coordination with the Lead Regional Financial Coordinators in other time zones and the offshore contracted workforce may require availability outside of core hours. This position directly manages two Lead Regional Financial Coordinators and, through those Leads, is accountable for patient financial operations across all regions and states. The position is additionally accountable for the quality, productivity, and compliance of the third-party offshore contracted workforce performing Regional Financial Coordinator functions. Offshore personnel are sourced, employed, and compensated by the third-party vendor; this role's authority over that workforce is limited to resource selection and removal from the BOND account and performance management under the vendor agreement, and does not extend to employment decisions. This position is classified as Salaried/Exempt under the executive exemption: it manages a recognized subdivision of the Revenue Cycle Management department, customarily directs the work of two or more full-time employees, and its recommendations on hiring, advancement, and termination are given particular weight. The administrative exemption provides an independent basis, given the role's exercise of discretion and independent judgment over patient financial policy, approval authority, and vendor resource selection. Because this position is fully remote, exempt classification, minimum salary threshold, overtime rules, paid leave entitlements, and pay transparency obligations are governed by the law of the state in which the employee resides and performs work. Several states in which BOND operates apply a stricter exemption duties test and a higher minimum exempt salary threshold than federal law. Exempt status and compensation must be confirmed against the requirements of the selected candidate's work state before an offer is extended, and reconfirmed if the employee relocates. The Employee shall maintain the confidentiality of all protected health information (PHI) whether electronic, written or oral to which he/she may be exposed either during the course of their duties or the result of an incidental disclosure. In accordance with the minimum necessary standard, the employee may only access PHI to perform the job. o View, create, add, and modify clinical and demographic protected health information as needed to perform patient financial operations functions. o Disclose clinical and/or demographic protected health information for the purpose of patient treatment, healthcare operations and/or payment for services. o Disclose all protected health information for any authorized purpose. o The minimum necessary standard must be applied in all matters and shall continue privacy protection during non-working hours and after employment is no longer with the company. The ideal candidate is a patient financial services leader who can hold collection performance and patient experience in balance. They bring proven experience leading team leads rather than individual contributors, holding an offshore contracted workforce accountable to defined performance standards, and owning self-pay collections and patient accounts receivable across a multi-site organization. They are comfortable setting policy, defining approval authority, and using data to drive consistent execution across a distributed team. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bond and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bond and its affiliates comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Job Description Department: Community Prevention Services Position Type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. The Hepatitis C Care Coordinator works collaboratively with Trillium Health staff and outside agencies to promote linkage, retention, and treatment adherence for patients infected with hepatitis C, supporting Trillium Health’s patient-centered, integrated medical and behavioral model within the Hepatitis C Program. The Hepatitis C Care Coordinator provides education, testing, treatment adherence services, and overall care coordination for patients with Hepatitis C. Duties/Responsibilities: Linkage • Ensure individuals who screen preliminary positive for hepatitis C are linked to medical care and receive confirmatory testing., • Provide intake to medical care including opening charts in the EMR, completing releases, assessing barriers to linkage and retention, coordinating records requests, and scheduling appointments., • Accept and coordinate internal and external referrals for hepatitis C management., • Orient patients to available services within Trillium Health and to the organization’s mission. Patient Education • Meet with all hepatitis C patients prior to treatment initiation to provide disease‑specific education, review treatment options, and outline program expectations., • Meet with patients completing treatment to provide education on hepatitis C and risk‑reduction counseling to prevent reinfection., • Deliver opioid overdose prevention training and facilitate access to naloxone. Treatment Adherence • Meet with all hepatitis C patients prior to treatment to provide adherence education and assess readiness to engage in treatment., • Meet with patients on treatment to provide continued adherence education and support., • Complete quantitative assessments of antiviral adherence for patients receiving treatment., • Provide telephone support to remind patients of appointments or medication schedules., • Assist patients with pillbox setup when needed., • Collaborate with internal and external pharmacies to ensure medication is available when needed. Care Coordination • Ensure patients are scheduled for all appointments required by the Hepatitis C Program., • Collaborate with hepatitis C providers to ensure laboratory tests and referrals are ordered and completed., • Follow up with patients who miss appointments or other program requirements., • Provide referrals to appropriate internal and external resources, including insurance navigation, care management, partner notification, health education, housing, and harm‑reduction services., • Assist patients with applications for coverage of medical visits, laboratory fees, and medications (e.g., NYS HepCAP, Trillium Health Sliding Fee Scale, patient assistance programs, and prior authorizations through third‑party payers)., • Serve as liaison with internal staff, pharmacies, home care services, and community agencies to promote linkage, retention, and treatment adherence. Testing • Provide rapid hepatitis C testing, dried blood spot confirmatory testing, and Gene Xpert Cepheid testing when necessary., • Discuss risk‑reduction strategies and assist clients in developing practical, client‑centered risk‑reduction plans., • Connect clients to services and care., • Provide condoms and other risk‑reduction supplies., • Demonstrate developing knowledge of HIV, HCV, STIs, substance use‑related factors, health disparities, and other health‑related issues relevant to Trillium Health’s mission and vision., • Document testing services as required by funders. Programming • Present culturally competent educational and risk‑reduction programming and hepatitis C prevention and treatment education to clients, patients, staff, volunteers, and community members., • Ensure hepatitis C prevention is integrated into outreach and programming activities., • Distribute current and appropriate educational and service materials during outreach, one‑on‑one encounters, and programming., • Demonstrate developing knowledge of hepatitis C, priority populations, and related health issues., • Learn and implement Evidence‑Based Interventions and structured programming., • Serve as an ambassador of all Trillium Health and The MOCHA Center services during community‑based outreach, education, and testing. Administrative Services • Document all services provided in accordance with funder and program protocols., • Enter, compile, and report program data as required by program and funders., • Maintain inventory of tools, patient education materials, and incentives., • Participate in a minimum of 30 hours of training and continuing education annually., • Prepare for and participate in monthly meetings to review caseload and quality data with the hepatitis C team., • Participate in Hepatitis C QAPI meetings and complete quality improvement initiatives as assigned., • Assist the Manager with tasks requested by Trillium Health leadership and/or the AIDS Institute, including monthly narratives and required documentation. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities: • Experience in a community health role related to hepatitis C and familiarity with general health guidelines preferred., • Experience in community health settings with direct patient care interaction required., • Excellent communication and teaching skills., • Bilingual preferred., • Proficiency in word‑processing and spreadsheet software required., • Valid driver’s license and reliable transportation required. Education and Experience: • Applicants must meet one of the following:, • High school diploma and five (5) years of related experience; or, • Associate’s degree and three (3) years of related experience; or, • Bachelor’s degree in Public Health, Psychology, Science, Health Education, Social Work, or a related field. Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk; and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Full-time Description Passion. Commitment. Purpose. Community.Find your calling at Health Services of North Texas. Our mission: Improving the quality of life for all North Texans through medical care, support services and advocacy. Our vision: A healthy community. As the largest Federally Qualified Health Center (FQHC) in Denton County, Health Services of North Texas (HSNT) is currently seeking a Billing Coordinator with both strategic leadership skills and RCM expertise to drive optimization of HSNT’s revenue processes. HSNT strives to “close the gap” by leveraging our clinic and community resources to provide high-quality, evidence-based care to those in the community who need us most. Focusing on continuity of care, we treat both acute and chronic conditions, including infectious diseases. We also provide excellent primary medical care for children and adults with a focus on establishing a medical home for our patient’s comprehensive healthcare needs. HSNT employees--our largest asset--operate at the very highest level of their respective expertise as they each provide comprehensive, team-based support in a fast-paced environment within a non-profit, community healthcare setting. Our employees love HSNT because we treat patients from all walks of life--regardless of socio-economic status--for a wide range of acute and chronic physical, mental, and social health conditions and in collaboration with a team of medical and support professionals. A day in the life of our Billing Coordinator may look like this: • Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support HSNT revenue cycle performance indicators for financial health., • Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy., • Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting manager of seriously overdue accounts and trends., • Post patient payments, electronic remits, and paper explanation of benefits (EOBs) as needed in eClinicalWorks., • Correct claim and charge errors., • Thoroughly research and resolve credit balances., • Answer phone calls from patients/ insurance and responsible parties regarding account balances and/or other matters. Provide compassionate and empathetic customer service., • Perform other specific projects related to billing, data entry, and computer operations as required, • Perform patient demographic/ insurance updates as necessary in eClinicalWorks when information is provided after service date., • Send correspondence to member clinic/Client in accordance with their policies and procedures, • Establish and maintain positive working relationships with patients, payors, team members, clients, and other stakeholders. Maintain confidentiality of patient information, organization data and information always in compliance with privacy and security regulations., • Continuously improves understanding of collection processes and strategies by working with colleagues within HSNT., • Other duties as assigned. Requirements We ask our Billing Coordinator candidates to possess the minimum qualifications: • DFW local candidates only, • 1 year of progressive experience in similar or relevant role preferred. 2 years of applicable experience desired., • Minimum of a high school diploma or GED is required. Some higher education is preferred., • Previous FQHC/RHC experience is preferred, • Knowledge of Medical Terminology is preferred in this role., • eClinicalWorks experience is preferred., • Working of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge. The ideal candidates will bring the following knowledge, skills, and abilities—included but not limited to: • The ability and desire to work remotely (95% of the time)., • Exhibit excellent customer service skills including effective problem solving and follow-up., • Demonstrated knowledge of EMR, billing codes, medical and insurance terminology., • Strong communication skills, verbal and written., • Adaptable, flexible, and able to handle stressful situations professionally., • Ability to promote teamwork, quality patient centered care and judicious use of resources., • Demonstrated ability to multi-function; set goals and establish priorities., • Proficient computer skills with demonstrated ability to utilize Microsoft products inclusive of Excel., • Able to relate to others of differing social, ethnic, and cultural backgrounds including sexual orientation. At HSNT, compensation is determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of an offer. As part of HSNT’s total compensation and rewards programs, we also offer: • Cost effective Medical (PPO and HDHP/HSA plans), Dental, and Vision insurance options, • Employer paid Basic Life and AD&D and Long-Term Disability, • Voluntary: Life, Accident, Hospital Indemnity, Critical Illness, Short Term Disability options, • Employee Assistance Program, • Mental Health program with counseling and life coach access, • Free telehealth program for employees and dependents, • HSNT Employee Recognition Program & Events, • HSNT Swag Store, • 403(b) Retirement Savings Plan with a 5% match, • Paid Time Off (PTO) & Holidays *All benefit plans are administered by plan documents and Board approval. At HSNT you’ll find an innovative, pioneering approach to tackling community health issues—we find it extremely rewarding and fulfilling and we think you will, too! We also invite you to visit our website and see what our patients have to say:_ 2018 Winner: Best of Denton CountyFederally Qualified Health Center (FQHC) and FTCA DeemedA partner agency of United Way2024: HRSA Health Disparities Reducer2024: HRSA Access Enhancer2024: HRSA Health Center Quality Leader HSNT is proud to be an Equal Opportunity Employer.We care for patients from ALL walks of life, and we encourage people from ALL walks of life to apply. Thank you for your interest in HSNT! Salary Description DOE

Job Description Job Title: Mobile Unit Coordinator Department: Clinic Position Type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. Under the direction of the Practice Manager, Advanced Practice Provider for the Mobile Clinic, and Facilities, the Mobile Unit Coordinator functions as a Patient Service Representative and Driver supporting mobile clinic operations. This role provides non-clinical support to patients, providers, and care teams while helping improve patient outcomes in a diverse and vulnerable population. Responsibilities include patient registration, scheduling, rooming support, coordination of services, and operation of a 40-foot mobile clinic. Duties/Responsibilities: • Perform Patient Service Representative duties including patient registration, scheduling, check-in/check-out, and information gathering., • Educate patients on insurance enrollment processes and verify coverage details., • Enter and maintain accurate patient information in the electronic health record in compliance with HIPAA., • Support care delivery on a mobile clinic with two exam rooms, including patient flow and basic care coordination., • Drive and operate a 39–40 foot mobile clinic to designated service locations across the Greater Rochester and Southern Tier regions., • Conduct daily vehicle checks and coordinate maintenance in collaboration with Facilities, including waste management and supply stocking., • Ensure the mobile clinic is secure, alarmed, and properly set up at the end of each shift., • Create and distribute monthly mobile unit schedules in collaboration with leadership., • Coordinate and organize community outreach events, including vaccine, testing, and primary care initiatives., • Maintain relationships with community stakeholders to support mobile clinic operations., • Orient and support new mobile clinic team members., • Complete accurate and timely documentation per organizational policies., • Demonstrate teamwork and effective communication across departments and care teams Miscellaneous • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities: • Understanding of electronic health records (EHR) systems required; Epic experience preferred, • Demonstrated ability to work effectively in a team environment, • Strong interpersonal and communication skills (written and verbal), • Proficiency in computer systems and basic office software, • Valid, clean New York State driver’s license required and ability to operate the mobile clinic vehicle Education and Experience: • Minimum 1 year of experience working in a medical office setting required, • Minimum 1 year of professional experience driving large mobile units required; Class B CDL license preferred, • Experience working in community-based healthcare settings preferred Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. Schweiger Dermatology Group's Ultimate Employee Experience: • Multiple office locations, find an opportunity near your home, • Positive work environment with the tools to need to do your job and grow, • Full time employees (30+ hours per week) are eligible for:, • Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date, • 401K after 30 days of employment, • Your birthday is an additional personal holiday, • Company Sponsored Short Term Disability, • Pre-tax savings available for public transit commuters, • Part-time employees (less than 30 hours) are eligible for:, • Dental and Vision on 1st of the month after date of hire, • 401K after 30 days of employment, • Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Full-Time Patient Coordinator at our Rochester, NY and Canandaigua, NY Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Full time, 30+ hours per week. Availability Monday through Friday with rotating Saturdays during business hours of 7 am - 7:30 pm. Open Flexibility to help cover in a team environment is needed. • Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller., • Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s), • Understand provider to patient flow and anticipate provider's next steps to the best of their ability, • Perform inventory responsibilities and stocking of supplies and equipment as requested, • Attend all in-house training and continued education opportunities, • Healthcare Experience is preferred., • Medical Receptionist Experience preferred., • Experience using EMR software and patient scheduling systems preferred., • Must be computer savvy and familiar with Microsoft Word, Excel and Outlook., • Strong communication, interpersonal, and organizational skills., • Excellent patient relation and customer services skills., • Must be professional, reliable and dedicated employee., • Prefer prior experience working in a dermatology / medical environment preferred., • Open availability to work during weekdays and weekends. Hourly Pay Range $16 - $18.50 USD Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

In this exciting and challenging role, you will be working within the fast-paced environment of the Central Nursing Team. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems. Location: You will be working onsite in Rochester, NY. Schedule: Monday-Friday, 8am-5pm EST. What you'll do: • Work with Nurse Managers/Supervisors, field staff, and patients to schedule visits for home infusion within a region of branches., • Completes all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy., • Works with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals while providing great customer service., • Works with various staff, departments, and prescribers via fax, email, IM, and phone. Monitors both personal email as well as nursing mailboxes for follow up needed, prioritizing by ask., • Manipulates multiple Excel documents to determine what needs to be completed and urgency of completion., • Responds timely to inquiries from patients, field staff, and other departments for information and assistance regarding nursing and patient referrals and schedules., • Investigate/research issues and provide resolution., • Take initiative for problem solving with ability to multitask effectively and use critical thinking., • Correct and timely entry of data in appropriate systems. What you need to do the job: • High School education or GED required., • 5+ years of relevant Customer Service experience., • High proficiency and regular use of Excel and Outlook required., • A pro-active work ethic with ability to be managed/trained virtually., • Be detailed oriented., • Excellent written and oral professional communication skills., • Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500181 Social Work-Patient & Fam Svcs Work Shift: UR - Day (United States of America) Range: UR URG 106 H Compensation Range: $21.78 - $30.53 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: The Interpreter Services Department Coordinator provides administrative support to the Associate Director of ASL Interpreter Services and Patient Care, the Associate Director of Spanish and Foreign Language Interpreters, and managers of Interpreter Services as needed. They complete all phases of the billing process, coordinate all language translations for UR Medicine and act as the liaison for all vendors including telephonic and document translation services (ordering, billing and consultation). Essential Functions: Administrative Support for Interpreter Services Managers and Leads • Administrative support for the Associate Directors and Leads, recommending agenda items for staff meetings when appropriate, • Coordinate meetings/conference rooms to include, but not limited to: 1:1's, Interviews, Interpreter Group Staff monthly meetings, • Attend meetings as needed, • Coordinate and provide support for special events, • Arrange conference and travel plans as needed, • Track daily Spanish pages for all staff members including overnight and weekend pages, • Track and provide CYRACOM and Language Line usage reports on a monthly basis, • Maintains "MOC" folder in Box updated with the necessary requested documents, • Update on a Quarterly basis the Language Assessment based on the report received from the Health Equity Task Force/Medical Staffing Office., • Email providers or colleagues to confirm 2nd language spoken, • Schedule Language Assessment with Managers, Leads, CYRACOM, or Language Line, • Update results and notify Supervisors, • Maintain SharePoint Language Assessment folder with all current letters and results Coordinator of Interpreter Services Office • Triage Interpreter Services In-Box, • Notify Interpreter Services Schedulers if a request comes through the In-Box needing attention, • Acknowledge Patient Care Interpreter requests, • Acknowledge patient communications, • Escalate communication as needed to appropriate manager/lead, • Collaborate with the URMC Parking about Interpreter Parking Passes and tag., • Request pagers and cell phones for Interpreters., • Resolve Interpreter malfunction equipment, • Orientation and onboarding material management, • Maintain and update the Interpreter Services SharePoint site., • Maintain and order office supplies Document Translations • Coordinates document translations for UR Medicine departments., • Analyze department needs and assign a resource to fulfill document request., • Serves as a point of communication for both the requester and the translator., • Manage Document Translation Log stored on SharePoint Interpreter Services Billing System • Manages the billing for UR Medicine Interpreter appointments requiring reimbursement (i.e. GRANTs reimbursement), • Ensures proper documentation is attached to each appointment and resolves all issues, i.e. situations lacking documentation, • Ensure appointments are billed to the appropriate (CM), • Independently investigates and resolves invoice disputes with third party vendors, • Collaborates with departments and Accounts Payable if payments are not processed in a timely manner, • Review and make necessary corrections for Interpreter Mileage/Conference Reimbursement forms, etc. before submitting for processing, • Vendor invoice resolution CYRACOM and Language Line Liaison • Serves as liaison for UR Medicine departments and vendor, • Coordinates the allocation of phones, iPads and carts, • Works with ISD to secure iPads, phones, and carts, • Maintain username and password log, • Coordinates with vendor the telephone order and return process, • Formulates and analyzes vendor usage data and develops reports, recommends cost-saving initiatives, • Installs Language Line phones/iPads and troubleshoots as necessary, • Collaborate with ISD when unable to troubleshoot Other Duties as assigned/needed • Participate in Department Committees, including Lean Performance Improvement, recommending and implementing measurement processes, • Budget preparation/FY planning, • Journal entries, • General Financial department support for Interpreter Services program, • Administrative coverage for vacancies and cross coverage, • Other duties as assigned Minimum Education & Experience: • Associate's degree and 3 years of progressively responsible experience in administrative support required, • Or equivalent combination of education and experience Knowledge, Skills & Abilities: • Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box), Adobe, etc. required, • Office procedures, database entry principles, customer service and public relations principles, principles of math, mailing and distribution methods, training principles, leadership principles, intermediate to advanced budget administration principles, inventory and supply maintenance principles, event planning required, • Ability to effectively communicate and interact, both verbally and in writing, with all people required, • Intermediate knowledge of hardware and software functionality preferred Bilingual in Spanish/English and interpreter experience in health care setting preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Provides accurate financial clearance and patient financial account management related to inpatient and outpatient services. Follows patients through their course of treatment to ensure payment for the service, as well as coverage for the necessary m Health, Financial Coordinator, Benefits, Billing, Insurance, Patient Services, Healthcare

Internal Audit Coordinator will be responsible to assisting the Compliance Audit & Risk Manager with the implementation of the Organizations Audit Workplan, by coordinating internal audit activities. Responsible for working with various departments to ensure compliance with internal policies, regulations including grant requirements. This role will involve planning, executing and reporting on internal audits, identifying areas of improvement, and providing recommendations for enhancing operational efficiency and compliance. • Monitor and assess compliance with FQHC guidelines, regulations, and reporting requirements., • Conduct audits to ensure that programs and services (including grant-funded) adhere to established policies and procedures., • Work with Compliance Audit & Risk Manager in developing an annual audit workplan based on previous audit findings (internal & external), risk assessments and organizational priorities., • Implement audit work plan by completing internal audits to evaluate the effectiveness of internal controls and program operations., • Attend Monitoring visit entrance/exit meetings and provide updates to Compliance Audit & Risk Manager on visit findings., • Assist with ensuring timely submission of Corrective Action Plans for site visit findings and monitor implementation of those plans to ensure follow-through and completion., • Maintain comprehensive and organized audit documentation., • Prepare detailed audit reports, highlighting findings and recommendations., • Communicate audit results to relevant stakeholders, including department heads and grant managers., • Work with program management to review corrective action plans and monitor the status of all corrective actions plans until fully resolved., • Identify opportunities for process improvements and efficiency enhancements including within the grant funded programs., • Recommend corrective actions to address identified weaknesses and enhance overall compliance performance., • Work with management to monitor the effectiveness of implemented corrective action plans., • Support program management by providing support and guidance on grant compliance matters., • Stay informed about changes in regulations and industry best practices including grant management and internal auditing., • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned., • Minimum of 2 years' experience auditing in a healthcare setting., • Regulatory compliance knowledge such as HIPAA, compliance, audit, etc., • FQHC experience preferred. While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk; and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Join us in caring for the most important people on Earth. We reward hard working and caring professionals with competitive pay, great benefits, and career growth opportunities. St. Ann's Community is currently looking for a per diem Physical Therapist for the Rehabilitation Services department located at the St. Ann's Home located on our Irondequoit campus. The primary purpose of your job is to provide high quality evaluation and treatment services for individuals requiring Physical Therapy Services. St. Ann's Community Offers: • In-House position (non-agency), • Pay Range - $36.90 - $47.08/hr., • Per diem, • Paid Sick Leave, • 403(b) Retirement Plan Job Description: • Provide evaluation and treatment services for Patients, Elders, Participants and Outpatients of St. Ann's Community as ordered by qualified medical practitioners., • Deliver high quality service, being responsive to internal and external customer needs, within the scope of practice as defined by the American Physical Therapy Association and the New York State Department of Education, • Complete required documentation on time., • Ensure that notes are informative and descriptive of education and care provided and of the resident's response to care; seek renewal of orders as required., • Communicate effectively with Interdisciplinary Care Team., • Protect the confidentiality of these records., • Communicate patient updates effectively with patients, family members and other staff, • Complete home assessments when indicated and approved by supervisor., • Maintain equipment in good working order and report equipment problems to Manager., • Maintain an excellent working relationship with internal and external Customers., • Model positive, proactive, team-oriented behavior and upholds PT standards., • Communicate actual and potential problems to the Therapy Coordinator in a timely manner., • Participate in meetings and on committees as requested and approved by Manager., • Provide guidance and training for PT/PTA staff as needed and supports in-service education for staff, families, and patients/residents., • Act as a Clinical Instructor for PT students when approved by supervisor., • Meets efficiency outcomes as described by Assistant Administrator and/or Therapy Manager, • Supports and upholds PT standards., • Perform other duties as assigned by the Assistant Administrator or Therapy Manager. Candidate Requirements: • Current NYS License/Registration as a Physical Therapist, • High level of professionalism Join us in Caring for the Most Important People on Earth. The employment policy of St. Ann's Community is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, age, disability, veteran status or any other Federal or State legally-protected classes.

Department: Skilled Nursing Hospice-Administration Location: 330 Monroe Avenue, Rochester, NY 14607 Hours Per Week: 40 hours per week Schedule: 8:00am-4:30pm or 8:30am-5:00pm Monday through Friday Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a "High Performing Home Care Agency," further highlighting its commitment to exceptional patient care and clinical excellence. Position Summary: The Intake Coordinator receives referrals from various sources (e.g. Physician offices, hospitals, etc.) and obtains requires patient information/ MD orders. The Coordinator will input this data in the agency computer and will notify the appropriate agency personnel to prepare/ schedule a home visit evaluation. The Intake Coordinator will provide superior customer service by modeling the Brand Promise and Core Values. Key Responsibilities: Manages multiple phone calls, in a professional manner, from hospitals, physician offices or patients and family caregivers. Responsible for incoming inquiries and/or referrals to the Unity CHHA. Works in coordination with home care coordinators, and the Home and Community Based Services team to ensure a smooth transition to home care. Obtains all pertinent patient information from referral source/or patient to include but patient demographics, reason for referral, medical diagnosis, appropriate medical information and home setting/social information. Works with referral source to ensure all necessary medical information is complete and accurate, seeking out additional clinical information as required. Processes new referral to include but not limited to registering new patients in the computer and prepare charts as needed. Documents data in the electronic medical record referral area. Obtains required insurance information and insurance authorizations if applicable. Begins the process to obtain "Face to Face MD form as needed. Reviews specifics of new referral with the manager-Unity CHHA. Collects data, completes reports as assigned. Participates in ongoing Unity CHHA, Home and Community Based Service, and/or UHS committees or groups as assigned. Desired Attributes: • 4 years of clinical experience preferred, • One year in the home care setting preferred., • Excellent interpersonal skills., • Ability to multi-task in a fast paced environment., • Experience with an electronic medical record., • Proficient use of Microsoft office., • Working knowledge of Home care admission criteria/ regulations., • Minimum Qualifications:, • Graduate of an accredited school of practical nursing., • 1-2 years of experience in an office setting answering multiple phone lines. Required Licensure / Certification Skills: Registered in NYS as an LPN (licensed practical nurse) professional. Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran. EDUCATION: AS: Nursing (Required) LICENSES / CERTIFICATIONS: LPN - Licensed Practical Nurse - New York State Education Department (NYSED) PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $25.00 - $31.00 CITY: Rochester POSTAL CODE: 14607 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Join us in caring for the most important people on Earth. We reward hard-working and caring professionals with competitive pay, great benefits, and career growth opportunities. St. Ann's Community is currently looking for per diem Certified Occupational Therapy Assistant located at the St. Ann's Home located on our Irondequoit campus. The primary purpose of your job is to assist the Occupational Therapist in planning, directing and administering Occupational Therapy services in accordance with current applicable federal, state and local standards, guidelines and regulations, to ensure that the highest quality of care can be maintained at all times. St. Ann's Community Offers: • Per diem, • Day shift, • Salary ranges - $28.50 - $34.25/hr., • Paid sick leave, • Great benefits such as DashPass, Discounted Bus Pass Program and much more! Job Description: • Provide treatment services for patients, residents, participants and outpatients of St. Ann's Community as ordered by qualified medical practitioners and directed by a licensed Occupational Therapist., • Assists the OT's with the development of an appropriate treatment plan, selecting activities and exercises based upon the medical and social needs of the resident/patient., • Implements the Occupational Therapy treatment plan, under the supervision of an OT (e.g., feeding, transferring, self-care skills, splint and adaptive equipment fabrication and adaptation, etc.)., • Consistently deliver high quality service, being responsive to internal and external customer needs, within the scope of practice as defined by New York State Department of Education., • Communicate regularly and effectively with the primary therapists., • Update the primary therapist when patient/resident abilities have changed, when reevaluation is required, and when treatment goals require updating., • Complete required documentation on time., • Ensure that notes are informative and descriptive of education and care provided and of the resident's response to care; seek renewal of orders as required; complete care cards, complete care plans; accurately complete billing daily and protect the confidentiality of this information., • Maintain equipment in good working order., • Report equipment problems to a Therapy Coordinator., • Supports and upholds OT standards., • Participates in meetings and on committees as requested., • Participates in departmental performance improvement (quality improvement) activities., • Provides in-service training for staff as needed., • Maintain an excellent working relationship with internal and external customers., • Model positive, proactive and team oriented behavior., • Communicate actual and potential problems to a Therapy Coordinator in a timely manner. Candidate Requirements: • Associate's degree (A.A.S.) from an accredited program conferring the title of Occupational Therapy Assistant., • Two years' experience as a COTA preferred, with experience with geriatrics through student affiliations or prior employment, or equivalent combination of education and/or experience., • Current NYS certification required., • National certification preferred. Join us in Caring for the Most Important People on Earth. The employment policy of St. Ann's Community is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, age, disability, veteran status or any other Federal or State legally-protected classes.

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Position will be based out of our brand new plasma donation facility in the opening October 2025! About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.?? At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NY - Rochester - Spencerport U.S. Hourly Wage Range: $35.28 - $48.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. USA - NY - Rochester - Spencerport Employee Regular Full time Job Exempt No

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Time Type: Time as Reported / Per Diem Scheduled Weekly Hours: As Scheduled Department: 500099 Acute Care Coordinators Work Shift: UR - Day (United States of America) Range: UR URCE 214 H Compensation Range: $36.87 - $49.77 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: The Acute Care Coordinator role is to serve as an adjunct to the multidisciplinary team. The Care Coordinator in partnership with unit staff (Nursing, Providers, Consulting Services, Social Work) and providers caring for the patient at discharge assists in facilitating a patient focused plan of care aimed at ensuring a safe transition from hospital to home for adult acute care patients. Essential Functions: • Identifies patient discharge needs, • Assists in implementing patient care strategies to close gaps in medical care upon discharge. Leads daily discharge rounds., • Identifies resources for patient self-management planning and discharge., • Assists in developing and implementing care plan for medically complex patients., • Prepares patient for discharge by ordering home nursing services/IV medications/tube feedings and DME., • Other duties as assigned Minimum Education & Experience: • Associate of Applied Science in Nursing and a minimum of 5 years of professional nursing experience. BS/MS and acute care, community health care management and/or disease management, multidisciplinary team experience preferred or an equivalent combination of education and experience. Registered RN in New York State (preferred), • Minimum of 5 years of professional nursing experience (required) Knowledge, Skills and Abilities: • Computer skills, familiarity with electronic medical record The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team. The DSP's responsibilities include, but are not limited to: • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices, • Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap, • Supporting safe and accurate prescription fulfillment by followingand directing the pharmacy team to followpharmacy workflow procedures and utilizing the safety guardrails at every workstation, • Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty, • Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues, • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize, • Supporting the effective management of pharmacy inventory in all pharmacies worked by followingand guiding the pharmacy team to followall inventory best practices, with a special focus on protecting cold chain products for our patients and our business, • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic, • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients, • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey, • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues Required Qualifications: • Active Pharmacist License in the state where the Store is located, • Active National Provider Identifier (NPI), • Not on the DEA Excluded Parties list Essential Functions: • Ability to travel within a reasonable radius to support market staffing as business needs require, • Regular and predictable attendance, including nights and weekends, • Ability to complete required training within designated timeframe, • Attention and Focus:, • Ability to concentrate on a task over a period of time, • Ability to pivot quickly from one task to another to meet patient and business needs, • Ability to confirm prescription information and label accuracy, ensuring patient safety, • Customer Service and Team Orientation:, • Actively look for ways to help people, and do so in a friendly manner, • Notice and understand patients' reactions, and respond appropriately, • Communication Skills:, • Use and understand verbal and written communication to interact with patients and colleagues, • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Mathematical Reasoning:, • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription, • Problem Resolution:, • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options, • Physical Demands:, • Be mobile and remain upright for extended periods of time, • Lift, scan, and bag items, • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items, • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm, • Extend hand(s) and arm(s) multiple directions to place, move, or lift items, • Control precision; quickly adjust machines to exact positions, • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, • Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects., • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately, • Have the ability to receive detailed information through oral communication, • Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability. CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: and EEO is the Law Supplement. Anticipated Weekly Hours: 20 Time Type: Part time Pay Range: $60.00 - $76.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part?time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well?being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits

The Patient Services Coordinator is primarily in an office setting and may be exposed to outdoor conditions. The following is a description of the physical requirements on a daily basis for the Patient Services Coordinator. Directly responsible for scheduling patient visits and assisting with coordi

Job Description • Assist with patient care as needed, including performing EKG’s., • Accept laundry delivery and put away as necessary., • Assist patients with activities of daily living., • Provide transportation of specimens to Frozen Section lab., • Assist in discharge of patients from the facility., • Clean beds between patients and remake and transfer beds to the Holding Area, as needed., • Responsible for maintaining stock in the PACU, Recovery Lounge, Recovery Lounge Bathroom and Visitor’s Bathroom., • Responsible for annual inventory, as directed by the Purchasing Coordinator., • Responsible for weekly cleaning of PACU and Recovery Lounge., • Responsible for copying of forms or articles, as directed., • Responsible for ordering and maintaining appropriate supply of patients’ nourishments., • Perform daily cleaning of facility as assigned by OR/PACU Charge Nurse or Clinical Manager., • Opening, unloading, and distributing freight., • Perform other duties as assigned by the Charge Nurse or Clinical Manager., • Check and remove laundry bags as they fill., • Discharge patients to car when asked., • Check and restock Recovery Lounge cupboards for day. PACU – Recovery Lounge Assistant Job Description – Page 2 • Restock refrigerator daily., • General cleaning as assigned., • Help out wherever needed in LCS., • Assume responsibility for personal growth by participating in scheduled and mandatory in-services., • Flex schedule to accommodate LCS., • Work late as assigned in advance., • Use good work safety habits., • Other duties as assigned. GENERAL EXPECTATIONS: • Effectively demonstrate concern for customers within or outside the organization., • Effectively and clearly communicate ideas/information both verbally and in writing with co-workers., • Capable of working effectively as a member of a team throughout organization while maintaining mutual cooperation., • Seeks to improve quality in all aspects of work performance., • Actively shows initiative in job position through collaboration, suggestion, self-starting and innovation., • Makes sound, logical decisions, maintains flexibility in changing situations and selects appropriate course of action to achieve desired results., • Ability to set goals and establish priorities while utilizing effective time management skills. Demonstrates appropriate concern for budgetary constraints QUALIFICATIONS: • High school diploma, • Health care experience preferred, • Demonstrated ability to communicate effectively, • Excellent physical and mental health: walking, standing, lifting, moving equipment and patients required Cooperative and dependable

Job Description Job Title: Office Manager Department: Clinic Position Type: Full-Time FLSA: Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. The Office Manager oversees the day‑to‑day operations, staff supervision, and overall administrative management of a multi‑specialty medical clinic. This role ensures efficient clinic operations through strong leadership, data‑informed decision‑making, and cross‑functional collaboration—all while maintaining high‑quality patient care, regulatory compliance, and a positive work environment. In this position, the Office Manager utilizes Epic electronic health record reporting and management dashboards to monitor productivity, access, quality, and staff performance. The role works closely with providers, clinical staff, peer managers, and administrative leadership to support the mission and goals of the organization. Duties/Responsibilities: 1. Operational Management • Oversee daily clinic operations and ensure efficient patient flow., • Monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards., • Coordinate staffing schedules and manage PTO to ensure adequate coverage, including paid time off management, • Ensure compliance with state and federal regulations related to clinic operations (HIPAA, PCMH, FQHC), • Utilize Epic Management Dashboards to:, • Track clinic and staff productivity metrics, • Monitor no-show rates, late arrivals, visit volume, and throughput, • Identify trends, gaps, and opportunities for operational improvement, • Support data-driven staffing and scheduling decisions, • Partner with leadership to implement workflow improvements based on operational and productivity data 1. Leadership and Supervision • Supervise front office and clinic support staff, • Hire, onboard, train, evaluate, and manage staff performance, addressing performance concerns in a timely and supportive manner, • Use Epic data and productivity metrics to support performance coaching, recognition, and corrective action as appropriate, • Promote a collaborative, team-oriented environment that enhances communication, accountability, and patient care, • Hold regular staff and provider meetings to review operations, performance metrics, and improvement initiatives, • Conduct regular one-on-one meetings with staff to:, • Review role expectations and productivity benchmarks, • Identify training needs and development opportunities, • Reinforce organizational values and performance standards, • Collaborate with other Office Managers, Supervisors, and Clinical Leaders to:, • Share best practices and standardize workflows, • Align expectations across sites, • Support consistent staff training and performance management 1. Patient Experience • Promote a patient-centered environment that supports access, quality, and high patient satisfaction, • Partner with the Patient Experience Coordinator to investigate, resolve, and prevent patient concerns, • Collaborate with medical and operational staff to support quality improvement initiatives and service delivery outcomes, • Use Epic and patient experience data to identify trends impacting access, wait times, and continuity of care 1. Administrative Oversight • Oversee supply inventory and equipment maintenance in collaboration with clinical staff, • Coordinate IT, Epic access, and equipment need to support clinic operations, • Support staff training related to Epic workflows, documentation standards, and operational best practices, • Collaborate with leadership to support the integration of new providers, services, and specialties, • Ensure staff adherence to policies, procedures, and documentation standards. Required Skills/Abilities: • Strong understanding of clinic operations, including scheduling, access, productivity, and regulatory compliance, • Ability to analyze data and translate insights into operational action, • Excellent communication, problem-solving, and organizational skills Education and Experience: • Associate’s or Bachelor’s degree in healthcare administration, business, or a related field preferred, • Minimum of 5 years of healthcare management experience, preferably in a multi-specialty clinic or medical office setting, • Demonstrated experience supervising clinical and administrative staff Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Schedule: Full-Time, Monday through Friday from 8:30 AM - 4:30 PM, with occasional weekend, holiday and on-call responsibilities. Job Purpose: The Nurse will function as a dynamic member of the patient care team, providing education and guidance to fertility patients throughout their journey. The Registered Nurse will serve as treatment coordinator and strive to provide every individual an optimal patient experience. Essential Functions and Accountabilities: • Assists with coordination of care, management, and treatment of fertility patients., • Implements Provider directives through management of diagnostic and clinical treatment plans., • Provides care for assigned patients by applying appropriate RMA workflows, policies and clinical practice guidelines:, • Reviews medical records and lab results. Ensure accurate data is entered into the EMR., • Communicates test results and patient instructions, • Provide patient education throughout all aspects of the treatment journey. Sets appropriate expectations, educates patient/couple on testing, treatment options and RMA processes., • Maintains accurate and timely documentation of patient care services in the EMR, • Demonstrates skills and judgment necessary to implement the plan of care. Performs nursing interventions and procedures necessary to promote the care and safety of the patient., • Establishes a compassionate environment by providing emotional and psychological support to patients; comforts patients by anticipating their anxieties, answering questions and addressing concerns., • Participates in the education and training of nurses. Mentors’ peers. Promotes a collaborative and productive environment both intra-departmentally as well as inter-departmentally., • Assists provider with in-office procedures, as needed. Academic Training: • Active RN license without limitations - required, • Studies level: License, • Studies area: Nursing, • BSN Degree—highly preferred, • Studies level: University Education (bachelor’s degree), • Studies area: Nursing, • BCLS and/or ACLS and/or IV certification – preferred, • Studies level: Certification, • Studies area: BCLS/ACLS Position Requirements/Experience: • Must be able to work weekends and holidays as needed - required, • 2+ years practical experience working as a nurse – required, • Prior experience in women’s healthcare –preferred Technical Skills: • Microsoft Office proficiency, • Electronic Medical Records (EMR) experience IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program, • Tuition Reimbursement EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.” Monday – Friday 8:30am – 4:30pm

Job Description St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home. If this description speaks to you, continue reading about the opportunity of MDS Registered Nurse Lead Coordinator. This is a full-time, 40 hours per weekday position located at St. John’s Home. Position Summary: The MDS RN completes the Minimum Data Sets (MDS) as assigned, while remaining open to learning and mastering other aspects of Reimbursement. Responsibilities include: • Assisted with oversight and support of LPN Assessment Coordinators (LPNACs)., • Coordinated and scheduled Minimum Data Set (MDS) assessments., • Audited MDS assessments to ensure quality measures, regulatory compliance, completeness, and accuracy., • Conducted audits for Patient-Driven Payment Model (PDPM) and New York State Case Mix Index (CMI) accuracy., • Assisted with MDS completion as needed to ensure timely submission., • Performed final ("check") reviews of completed MDS assessments for accuracy and compliance., • Provided education and guidance to LPNACs regarding the RAI Manual and proper MDS completion., • Served as a liaison with physicians and other medical providers to obtain documentation and clarify clinical information as needed. Competencies: • Working knowledge in MS Word, email, AOD and EMR charting., • Provide the interface for communication of resident care needs with members of other disciplines, utilizing an in-depth knowledge base to ensure comprehensive follow-through on problems., • Compare and interpret previous and present data when problem solving and report pertinent data in records., • Recognize and report safety hazards., • Utilize knowledge base of group dynamics when working with residents, participating in staff and interdisciplinary meetings. Qualifications: • Current New York State Registered Professional Nursing License required., • Current CPR certification., • PRI certification and AANAC MDS 3.0 certification within 18 months of hire., • Three years clinical nursing experience, preferably in a long-term care setting. Working knowledge of MDS and Medicare A reimbursement., • Long-term care experience preferred., • Must possess good organizational, leadership, and communication skills., • Ability to interact with Elders and care for their needs., • Technical expertise in MS Word, email, AOD and charting., • Willingness to embrace and exemplify St. John’s Brand Characteristics. Physical Requirements: • Sits, stands, walks most of the day. Frequent movement between neighborhoods Exposure to Conditions: • May be exposed to infections, odors, and psychosocial behaviors. Pay: Commensurate with experience: $31.50-$40.00 hourly. Check out what we have to offer YOU at https://www.stjohnsliving.org/careers: • Health, dental, vision insurance (30 hours+), • Employer sponsored life insurance & telemedicine (30 hours+), • Weekly paychecks, • Competitive pay, • Ability to pay your bills before pay day through PayActiv: https://www.payactiv.com/employees/, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts, • Recognition activities and events St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.

Job DescriptionDescription: Application Deadline: September 25th, 2026 Summary Under the supervision of the Ibero Project RISE Youth Ambassador Supervisor(s), the Ibero Project RISE Youth Ambassadors (PRYA) play a vital role in providing youth voice, choice, and perspective to the youth empowerment initiative under Ibero American Action League’s Project RISE initiative. The vision of the Project RISE Youth Ambassadors is to carry out the Project RISE mission through youth engagement efforts that empower the community, promote social-emotional learning, and cultivate dynamic Community Engagement. Essential Functions Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Reports to the Project RISE Empowerment coordinator., • Engage youth who live and/or learn in communities heavily impacted by gun violence, or have been impacted by gun violence, in pro-social programming, positive youth development, intergenerational mentoring, and restorative response efforts., • Provide access to information regarding positive, social events and activities, in the Greater Rochester Area and beyond, • Support the Ibero PRYA Supervisor(s) in developing and implementing programming centered around pro-social programming, positive youth development, intergenerational mentoring, and restorative response efforts that amplifies protective factors and/or reduce risk factors of being impacted or involved in gun violence, • Support existing efforts involving youth with the aim to amplify protective factors and/or reduce risk factors of being impacted or involved in gun violence., • Support connecting youth and families to caring community members for the purposes of creating and maintaining healthy and rewarding relationships intergenerationally within the community, • Train in restorative practices and provide restorative services to community, collaborating with existing restorative teams within Ibero when appropriate., • Some evenings and weekends are required, • Any other duties assigned deemed pertinent by Ibero-American Action League's President & CEO or designee.Requirements: Requirements Position Qualifications • Currently enrolled high school students (at least 14 y/o), • A passion for community engagement, • Work Permit at the time of start date, • Reliable transportation, • Bilingual in English and Spanish (preferred, not required) Position Competencies The ideal candidate will possess the following competencies: Teamwork • Relates well with all kinds of people, inside and outside the organization, • Builds constructive and effective relationships, • Willing to participate in brave conversations, • Has the patience to hear people out, • Practices attentive and active listening Conflict Resolution • Willing to participate in brave conversations, • Can accurately restate the opinions of others even when he/she disagrees, • Be impeccable with your word: Say what you mean and mean what you say; Willing to say what needs to be said; Faces up to people problems on any person or situation quickly and directly, • Is sensitive to and patient with the interpersonal anxieties of others Growth Potential • Demonstrates ability to adapt and adjust to new ideas and procedures, • Practices attentive and active listening, • Searches out or makes themselves available to opportunities for learning, • Easy to challenge and eager to be developed, • Acts on learning; follows through; looks for ways to apply knowledge Passion • Pursues everything with energy and drive, • Willing to participate in brave conversations, • Communicates a compelling and inspired sense of core purpose, • Talks beyond today. Creates mileposts and symbols to rally support behind vision, • Is optimistic Professionalism • Effectively manages tasks and deliverables you are responsible for, • Reliable and able to follow-through on commitments, • Makes meetings and work obligations on time and fulfill their work schedule Leadership and Followership skills • Self-Motivated, • Self-Aware: Knows personal strengths, motivators, weaknesses, opportunities and limits, • Learns from mistakes, • Searches out or makes themselves available to opportunities for learning, • Easy to challenge and eager to be developed, • Acts on learning; follows through; looks for ways to apply knowledge Physical Demands The position does require occasional standing, squatting, lifting of up to approximately 10 lbs. And frequent sitting

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Assist with patient intake, medical records requests, and authorization tracking. Accurately enter and update patient information in the Office EMR system. Maintain organized, up-to-date patient records.

A patient care technician provides direct care to patients, assisting with daily activities, monitoring vital signs, and supporting the medical team to ensure patient comfort and well-being. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Patient Care Te

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Answer patient calls/messages to ensure timely response to their issues/inquiries; pre-register patient at time of appointment scheduling; accurately obtain information to ensure patient is appropriately triaged per protocol; ensure follow up booking required by patient care plan; cross train to pro

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.