Trabajos patient services coordinator en Commack, New YorkCrear alertas

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Plainview Swersky Pediatrics, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Friday 8:45 am to 5:00 pm Rotating Saturdays from 9:00 am to noon. Location: 1021 Old Country Road, Plainview, NY 11803 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File, Fax and maintain medical records, • Check In and Check Out patients, • Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Crosstrain and help in other locations if needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of computer proficiency experience, • Experience working with an electronic health record (EPIC), • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Talkiatry is led clinically by Dr. Georgia Gaveras, a board-certified child, adolescent and adult psychiatrist with an additional board-certification in addiction medicine. At Talkiatry, that means our psychiatrists are in control of their practice. Our support staff focuses on removing administrative duties, enabling you to spend more of your time on patient care. It also means providing flexibility in where and when you practice medicine. Our psychiatrists also enjoy control over their hours and schedule. We provide in-network, outpatient treatment for children and adults with depressive, anxiety, attention, and other disorders. Talkiatry does not provide intensive outpatient or partial hospitalization programs. We believe that solving the accessibility issues in mental health care begins with taking care of our doctors. We provide solutions to the challenges that psychiatrists are facing - from a lack of front and back-office infrastructure and support in private practice settings to being overworked and underpaid by hospitals, clinics, and other institutions. Talkiatry aims to bridge the current gap in outpatient psychiatry by providing high quality, respected medical care in a modern setting with modern tools. Through proprietary technology developed by psychiatrists for psychiatrists, we empower you to treat the conditions and population you enjoy, building a practice you find both satisfying and intellectually challenging. Talkiatry believes that psychiatric care should be affordable for patients and accepts all major insurance. As an integrated practice, we have a large in-house billing and patient care coordinator team that handles billing and administrative issues for our clinical staff. To learn more, please visit us at ___. Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: ___ & ___.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Talkiatry was built for Psychiatrists, by Psychiatrists and offers the stability and support of a hospital group with the autonomy of a private practice. We are currently seeking 100% Remote BC/BE Psychiatrists to join our national team as we continue to expand across the US. * Our Promises • Market-leading compensation. Competitive base salary coupled with productivity-based income. You retain a high percentage of your earnings; we pay at the top of the market., • Comprehensive employee benefits package designed specifically for high earning physicians and we cover up to 100% of your healthcare premiums, even for large families., • Lighter administrative burden and schedule flexibility. You can focus on providing great care, while maintaining control over your schedule. We will handle patient scheduling, billing, and various other support functions, • The efficiency of Talkiatry’s practice benefits you. Our single specialty focus, scale and technology allows for better reimbursement rates while maintaining lower practice expenses which enables us to pass the economic benefits to our psychiatrists., • Custom developed technology driven solutions for psychiatry including an integrated EMR which supports provider-to-patient messaging, telemedicine, direct lab integration and proprietary tools to track and gain insight into your patients’ outcomes., • Select a patient population according to your own criteria and preferences. Our patient intake process is robust and can be adjusted in real time to allow you to balance the acuity and diagnoses of the patient population you are treating., • You decide what allotted time is appropriate for your patients. Minimum of 60 minutes for intakes and 30 minutes on follow up visits., • Strong in-house referral network that allows you to refer patients to specialists and therapists whose practice exclusively supports patients our psychiatrists are actively treating. Best of all, clinical information is shared seamlessly through our EMR. Our Benefits • Health, Dental, Vision Insurance: Up to 100% of insurance premiums, • 100% Employer paid malpractice coverage, • Competitive 401K match with immediate participation, • PTO, sick time and 11 paid holidays, • Pre-tax commuter benefits, • CME allowance, • Flexible scheduling and patient criteria in a remote, telehealth environment, • Few administrative burdens with full-time, on-site billing and scheduling services, • Licensing support- Our in-house licensing department will be happy to assist in managing this process for you, and we cover the costs up front, • Technology package is provided, • In addition to a highly competitive Benefits plan, Talkiatry’s Full Time Psychiatrists compensation plan totals ~$300K- $350K+ annually, which consists of a base salary, in addition to a monthly productivity incentive; monthly productivity incentive is guaranteed throughout clinician’s onboarding ramp up period. Your Qualifications • Board eligible or certified in Psychiatry. Subspecialties strongly encouraged to apply., • Active and unrestricted license to practice medicine. We can assist in obtaining licensure as needed., • Excellent clinical knowledge and communication skills., • A willingness to learn new or streamlined EMR tools., • A proactive approach with a strong work ethic and desire to participate in a collaborative environment.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Parental leave "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Hygiene Coordinator to infuse new energy into our Hygiene and Front Desk teams. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this roll is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the whole heart professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Hygiene Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Hygiene Coordinators have moved into rolls such as Front Desk Team Leads, Hygiene Coordinator Team Leads, Insurance Coordinators or even Practice Administrators. We give plenty of support and were with you every step of the way! You start our BDC journey with a 15 day Global Training and your own Ambassador to walk you thru it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your roll as a Hygiene Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! The purpose of the Hygiene Coordinator position is to efficiently and effectively manage the hygiene department's schedule to ensure patient satisfaction and practice profitability. Our Hygiene and Front Desk departments are very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Heres an example of what a Hygiene Coordinator might do in a day: • Educate our patients about the details of their treatment plan and associated fees after our Hygienist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard., • Help patients understand their dental insurance benefits. This is in collaboration with our Dental Insurance team who are readily available to assist you. Accurately calculate how much insurance will pay for the cost of their needed care. Review with patients their financial responsibility based on any Insurance pre-determinations., • "Check out" any Hygiene patients or dental patients to assist front desk., • Work with outside patient care financing companies to give our patients a wide range of financial options. Be confirmable to help our patients know the differences between the companies., • Send Pre-determinations to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care., • Collaborate with our financial team to address and collect patient balances when they are set to return to the Practice for care., • Ability to respond to live chats or website leads as they may come thru during the day. Making those calls timely., • Comfortable with keeping up to date with email communications as the day goes on., • In a professional manner being able to hold space for anxious patients during the check out process, as well as, being their advocate to properly explain their financial responsibilities., • Answer incoming calls when appropriate, not with a patient, as calls may come thru our Call Center., • Correctly schedule future appointments for patients checking out to ensure doctors and hygienists are focusing on caring for our patients. Ensuring patient's are scheduled with the future time needed for their treatment., • Answer treatment questions patients have both before and after their visit., • With an attentive eye working daily on the Hygiene schedule making sure when last minute cancellations happen, we find another patient to move into the appointment slot now available. Manage the hygiene schedule according to our appointment scheduling guidelines to ensure all hours are scheduled efficiently and to reach daily hourly or daily goals., • Mentoring new team members when comfortable and can create value., • Follow up via email or text with patients who havent scheduled their treatment yet., • Ensuring our payment policy is being honored when patients are scheduled., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed to further develop BDC's growth., • Monitor treatment plans and case acceptance, when directed to further support our Hygienists are meeting their hourly production goals., • Confirm all Hygiene appointments., • 5 or more years experience in a dental front desk or insurance position. Hygiene experience also welcome!, • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Hygiene Coordinators work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow thru., • The ability to calculate percentages accurately and quickly using basic math skills. Comfortability in both., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability to work with a diverse group of people., • Bi-lingual in English and Spanish welcomed, but nor required.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $20 to $25 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you! Before You Hit Apply Lets Make Sure Its a Fit Were a team that believes in doing great work, treating people right, and finding joy in what we do every day. If the statements below sound like you, youll thrive here at Babylon Dental Care. • Are you the kind of person who shows up on time, prepared, and ready to give your best every day?, • Do you believe that being dependable and doing what you say youll do matters?, • Do you speak up, share ideas, and love being part of a team thats always improving?, • Does working with positive, hard-working people motivate you to bring your best every day?, • Are you energized by learning new skills and taking initiative without waiting to be asked?, • Do you take pride in details because you know the small things create big experiences?, • Are you the one who helps others, not because you have to, but because thats just who you are?, • Does being part of a purpose-driven team that truly cares about patients and each other excite you?, • Are you looking for a workplace where your ideas matter, your work ethic is celebrated, and every day has meaning?

Job Description About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. About the Role: The Dental Coordinator plays a crucial role in ensuring the smooth operation of a dental practice by managing patient interactions and administrative tasks. This position is responsible for coordinating appointments, handling patient inquiries, and maintaining accurate patient records, which are essential for providing high-quality dental care. The Dental Coordinator also collaborates with dental staff to streamline processes and improve patient flow, ultimately enhancing the overall patient experience. By effectively managing the front office operations, the Dental Coordinator contributes to the practice's efficiency and success. This role requires a blend of organizational skills, customer service, and knowledge of dental procedures to support both patients and the dental team. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a dental or healthcare administrative role., • Certification in dental assisting or dental office management., • Experience with insurance verification and billing processes., • Schedule and confirm patient appointments while managing the dental practice's calendar., • Handle patient inquiries and provide information regarding dental services, insurance, and billing., • Maintain accurate and up-to-date patient records, including treatment histories and insurance information., • Assist in the coordination of dental procedures and ensure that all necessary materials and equipment are prepared. The required skills for this position include strong organizational abilities, which are essential for managing multiple tasks and maintaining an efficient schedule. Excellent communication skills are vital for interacting with patients and addressing their concerns effectively. Attention to detail is necessary for accurately maintaining patient records and ensuring compliance with healthcare regulations. Preferred skills, such as knowledge of dental terminology, enhance the ability to assist patients and staff with specific inquiries. Additionally, proficiency in dental software aids in streamlining administrative tasks, allowing the Dental Coordinator to focus on improving patient care and office efficiency. Monday - Friday, 9:00am-5:00pm

Job DescriptionCare. No Matter What. Position Summary: This position offers the opportunity to career-advance to a Patient Relations Coordinator position based on developing competencies and the successful completion of applicable certification. Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and good referrals for service. Assures departmental compliance with agency policies regarding appointments and confidentiality. Accurately enters registration, insurance, and appointment data into the computer.Medical Benefits start DOHEssential Functions: • Answer in-coming telephone calls within three rings and according to protocol. (E.g. Planned Parenthood Hudson Peconic; this is Ernestine; How may I help you?), • Answer callers’ questions regarding hours, services, directions, prices, referrals, etc., • Forward callers with medical questions and concerns to appropriate health center staff., • Ask appropriate questions to determine type of visit patient needs., • Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration., • Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested., • Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization., • Perform sliding fee scale assessment as required., • Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center., • Provides a rich conduit of information and ideas between sites and other PPHP departments., • Participates in ongoing feedback with colleagues., • Incorporates customer satisfaction into all aspects of the work., • Encourages Team to take responsibility for evaluating and improving systems., • Supports and encourages a culture that:, • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly., • Ensures that interactions incorporate PPHP values of integrity, partnership, customer focus, communication and quality., • Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity matters., • Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration) and Title X.Experience, Education and Licensure, • Commitment to the mission and goals of Planned Parenthood., • High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service., • Excellent customer service skills, especially a calm and friendly telephone manner., • Adept at using CIS software and MS Outlook programs utilized in this agency., • Ability to perform detail-oriented work routinely., • Ability to handle confidential information discreetly.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development "Treating people like family for over 42 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking an Orthodontic Billing Specialist to infuse new energy into our Insurance/Front Desk teams. Our Great South Bay location in West Babylon, NY and our Gateway Plaza location in Patchogue, NY are welcoming and warm environments, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Orthodontic Billing Specialist and our (unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Insurance/Ortho Coordinators have moved into roles as Front Desk Team Leads, Insurance Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15-day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Insurance Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your steppingstone to success and professional growth within our practice! The skys the limit! Our insurance department is very busy, so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast-paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self-motivated, takes initiative without constant direction., • Calm under pressure, strong communicator. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role. Heres an example of what a Insurance/Ortho Billing Specialist might do in a day: • Educate our patients about the details of their orthodontic treatment plan and associated fees after our Orthodontist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard. This can be in collaboration with our Patient Coordinators., • Help patients understand their dental insurance benefits (ortho specific) and their potential out of pocket costs associated with the dental care they want or need. Review with Patient Coordinators our patients financial responsibility based on any Insurance pre-determinations. You will essentially be mentoring our Patient Coordinators in developing a greater sense of Ortho Insurance Billing., • Monitor Pre-determinations sent to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care. Communicate with Patient Coordinators and or Ortho team about any issues that may arise., • Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care., • Comfortable with keeping up to date with email communications as the day goes on, responding when appropriate and necessary., • Closely monitor any claims denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment., • Assisting Orthodontist with any further documentation needed to secure timely payment of claim., • Constant collaborator in helping Front Desk team increase their knowledge of ortho insurance billing., • Mentoring new team members when comfortable and can create value., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Helping when needed to re-credential Orthodontist within the Practices., • Proactively follow up on any outstanding Ortho Insurance claims and resolve to obtain payment., • Enter Ortho Insurance payments accurately., • Verify eligibility and benefits for ortho patients., • Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information., • Help assume responsibility to decrease accounts receivable on any Ortho accounts., • Prepare nightly Practice close outs, which include spreadsheets for both Partners and Bookkeeper reconciliations., • Participate in bi-weekly huddle calls with Leadership, preparing proper huddle sheets beforehand to promote an organized and productive call., • Assist patients in setting up re-occurring charges for Ortho case payments., • Three or more years experience in dental insurance and or Ortho billing departments. General dental practice experience is a must, three to five years preferred. Orthodontic billing experience of three to five years will be valued greatly., • Flexibility regarding scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Insurance/Ortho Billing Specialists work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow through., • The ability to calculate percentages accurately and quickly. Very strong math skills. Strong ability to understand and explain EOB's., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications with patients regarding sensitive financial concerns., • Outstanding teamwork skills and the ability work with a diverse group of people., • Bi-lingual in English and Spanish welcomed.Education:, • High school or equivalent (Required)., • College degree preferred.Babylon Dental Care Perks:, • Competitive Compensation: Earn $25 to $28 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that provides exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

Job DescriptionDescription: Metro Physical & Aquatic Therapy is a leading provider of Physical, Occupational, and Speech Therapy — as well as Massage and Acupuncture. We pride ourselves on creating strong, lasting relationships with our patients, providers, and communities, and we’re deeply committed to investing in our team and workplace culture. We are currently hiring a Call Center Coordinator for immediate, long-term employment. Our expectations of a clinic support floater is to do any clinic support duties such as Front Desk and Call Center Support. You will cover our clinics in West Babylon, Babylon, Smithtown, St.James, Hauppauge, East Northport, Huntington, Commack, Lake Ronkonkoma, Selden, Port Jefferson, and East Setauket. You will assist in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Job Status: Monday and Friday 8am-630pm Requirements: What You'll be Doing! • Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications., • Route escalated calls to the appropriate department and personnel., • Complete tasks surrounding the nature of the call and providing the highest level of patient care and support., • Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits., • Answer a high volume of calls, • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • Strong communication skills, with the ability to interact professionally and courteously with customers, co-workers, and management., • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Proficiency in Google Suite is required., • One year of experience in a customer service-oriented role is strongly preferred., • High school diploma or GED is required., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills. While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). What We Offer! • Vacation & Paid Time Off Benefits, • 401(k) Retirement Savings, • Health Insurance/Dental/Vision, • Flexible Spending, • Free Life Insurance, • NY 529 College Savings Program, • Identity Theft Insurance

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Paid time off "Treating people like family for over 41 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Dental Insurance Collections & Billing Specialist to infuse new energy into our Insurance and Finance teams. Our Gateway Plaza location in Patchogue, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Insurance Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Insurance & Financial departments are very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction., • Calm under pressure, strong communicator., • Strong Mathematical skills.We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients! Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role. Heres an example of what a Dental Insurance Billing & Collections Specialist might do in a day: • Review A/R reports monthly for all accounts (private pay and insurance) for accuracy., • Follow up with patients and/or adjust A/R accounts as needed to rectify accounts., • Refer any insurance issues on the A/R to the insurance team., • Approach insurance department team with any questions about balances after insurance pays claim(s); make necessary notes to account., • Review balances sent from insurance department after they enter mail and EBT payments daily; research to ascertain if appropriate to send statement to patient/guarantor and send if appropriate., • Send accurate billing statements every thirty (30) days to all patients with balances., • Start contacting all patients, preferably via phone, with outstanding balances of more than forty-five (45) old; continue contacting at regular intervals and maintain detailed records of all such contact attempts. Enter notes in patient account about any issues., • When all reasonable collection attempts have failed, refer accounts to collection agency or attorney as needed (approval of Practice Administrator and/or COO required)., • Process and enter payments into patient ledger when collected as the result of collection call., • Produce report for next-day patients with balances and put explanation of balance in patients appointment., • Accept and resolve all calls from patients regarding billing questions., • Check e-mails frequently to maintain communication with patients and teams., • Review refund requests sent by staff; approve in conjunction with one other team member of financial team (or an administrator), • Work collaboratively with the entire practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • High school or equivalent (Required)., • College degree preferred.Babylon Dental Care Perks:, • Competitive Compensation: Earn $25 to $28 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one., • Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. Front Desk Coordinator (Part Time). Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time,

Job Description Join the Leading Dental Team in Long Island - Dental Treatment Coordinator Opportunity with NowDental Are you an enthusiastic, patient-focused professional skilled in coordinating dental treatments, explaining financial options, and guiding patients comfortably through their dental journeys? NowDental of Suffolk in Smithtown is seeking an exceptional Dental Treatment Coordinator to join our thriving, patient-centered practice. This full-time opportunity allows you to maximize your skills, grow your career, and contribute to outstanding patient experiences within Long Island’s premier dental practices. Why Join NowDental? • Pay Rate: $25/hr, • Convenient Schedule: Monday to Friday, occasional Saturdays, • Work-Life Balance: Consistent hours and one-hour lunch breaks to support a healthy balance, • Growth Opportunities: Continuing Education (CE) credits, training & development, and advancement opportunities within our respected practices, • State-of-the-Art Facilities: Modern offices with digital charting (Denticon), advanced diagnostic imaging, and streamlined workflows, • Outstanding Reputation: Trusted by Long Island communities with hundreds of 5-star patient reviews and an exceptional standard of care Location: Your Role as a Dental Treatment Coordinator: • Collaborate closely with dentists and specialists to present detailed and personalized treatment plans to patients clearly and compassionately, • Verify and clearly explain patient benefits, insurance details, pre-authorizations, and financial arrangements to facilitate informed patient decisions, • Efficiently schedule treatment appointments and coordinate follow-ups to maintain continuous patient care, • Consistently follow up with patients regarding pending treatment and encourage timely completion of recommended procedures, • Manage treatment-related documentation, including consent forms, policy agreements, financial arrangements, and ensure compliance with privacy standards, • Act as a trusted resource for patient inquiries, fostering patient comfort and satisfaction, • Work proactively with front desk and clinical teams to maintain smooth patient flow and communication between departments Qualifications We're Looking For: • High School Diploma or equivalent required, • Minimum of 1 year experience in a dental treatment coordinator or related role (required), • Minimum of 2 years clinical dental experience preferred (dental assisting, patient coordination, front-office experience), • Familiarity with dental software (Denticon or similar preferred), • Knowledge of dental coding (ADA), PPO, HMO, DMO, Medicaid, and Indemnity insurance plans, • Strong communication, organizational, and multitasking abilities, • Ability to work independently, maintain professionalism under pressure, and consistently meet deadlines About NowDental: With a longstanding reputation for excellence, NowDental provides comprehensive dental services across general dentistry, cosmetic care, endodontics, orthodontics, oral surgery, and periodontics. Our state-of-the-art practice in Smithtown is recognized for compassionate care, clinical innovation, and patient education. We pride ourselves on delivering exceptional care and personalized service to patients of all ages. Join Our Team & Transform Lives Through Outstanding Dental Care If you are a dedicated professional seeking to build meaningful patient relationships, grow your skills, and advance your career within an exceptional dental environment, we invite you to apply. Be the guiding voice patients trust at Concerned Dental Care and NowDental. Apply today and become part of a team that values you! NowDental are proud affiliates of Affinity Dental Management, equal opportunity employers committed to fostering diversity and inclusivity in the workplace. All candidates are encouraged to apply and will be considered without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. Employment is contingent upon successful completion of a background check, reference check, and employment verification. {Dental Treatment Coordinator, Dental Care Coordinator, Dental Financial Coordinator, Dental Patient Coordinator, Dental Office Coordinator, Treatment Plan Coordinator, Dental Insurance Specialist, Front Desk Dental Specialist, Dental Case Coordinator, Dental Patient Relations}

Job Description Job Title: Direct Support Professional (DSP) Company: ATC Healthcare Services Contact Person: (Call and ask for the person below to get hired ASAP) Alex Hope Senior Staffing Coordinator/Client Relations Specialist Cell: (631) 354-9393 Position Summary: ATC Healthcare Services is hiring experienced Direct Support Professionals (DSP) with expertise in OPWDD settings and guidelines. We seek DSPs who are empathetic, patient, and skilled in providing personalized care to individuals with developmental disabilities. Responsibilities for Direct Support Professional (DSP): • Client Care: Ensure the safety, comfort, and well-being of clients., • Daily Support: Assist clients with grooming, bathing, dressing, toileting, and feeding., • Medication Administration: Administer medications as prescribed and document accurately per OPWDD guidelines., • Behavioral Support: Implement strategies to manage challenging behaviors and foster positive outcomes., • Team Collaboration: Work with therapists, clinicians, and case managers to develop and implement care plans., • Experience: 3-5 years of experience in OPWDD settings., • Licensing: Valid Driver’s License and reliable transportation., • Background: Ability to pass a criminal background check and drug screening., • Skills: Strong communication and interpersonal skills., • AMAP (Approved Medication Administration Personnel), • SCIP (Strategies for Crisis Intervention and Prevention), • CPR or BLS (Basic Life Support), • Education: High School Diploma or Equivalent GED or Transcript, • Licensing: Valid Driver’s License and reliable transportation, • Competitive hourly wage, • Flexible scheduling, • 401(k), • Dental Insurance, • Employee discount, • Flexible schedule, • Health insurance, • Life insurance, • Paid orientation, • Paid training, • Referral program Pay: $17.00 - $20.00 per hour Expected hours: 40 per week Schedule: • 8-hour shift, • Day shift, • Evening shift, • Holidays, • Monday to Friday, • Morning shift, • Night shift, • Overnight shift, • Overtime, • Rotating weekends, • Weekends as needed Apply Now! ATC Healthcare Services, LLC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other category protected by federal, state, or local law.

Job DescriptionGreeter/Patient Experience Coordinator "Treating people like family for over 41 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Greeter/Patient Experience Coordinator to infuse new energy into our Front Desk team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to develop our team members into a greater form of service within Babylon Dental Care. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful in your role. Training! We will train you to become a great Greeter/Patient Experience Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Many of our Greeters/Patient Experience Coordinators have moved into roles as Patient Coordinators, Insurance Coordinators and Administrators. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service and give you customized and individualized, specific training needed to master your role as Greeter/Patient Experience Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Practice is very busy so we need someone who is: caring a good listener able to multi-task a problem-solver detail-oriented calm under pressure We expect you to be personally responsible for being on-time and present for every shift you work, and always willing to go the extra mile for our patients! If you have dental experience, great! If not, any customer service or experience in the hospitality industry may be relatable to our practice needs and help you succeed in this role. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability to be open to learn such software. Heres an example of what a Patient Experience Coordinator might do in a day: • Greet Patients warmly and professionally, using their names. Setting up the service for success and ease., • Change patient status within our dental system to notify the team that their patient has arrived., • Announce to the specific team on the radio that their patient is ready to be brought to the operatory for scheduled treatment., • Before patient scheduled appointments, check to make sure all needed paperwork is completed and if not, follow up with patients., • Scan any patient documents and move to patient file, if needed., • Take picture of arriving patients and update ID's as needed in patient file., • Comfortable with keeping up to date with email communications as the day goes on., • Keep abreast of wait times and communicate accordingly with patients in reception. Our goal is to honor the patient's time while in service., • Make sure reception area is neat and looking its best., • Write and display patient "welcome" sign., • Ensure that any new patient insurance information is shared for a benefits check., • Prepare new patient welcome gift., • Mentoring new team members when comfortable and can create value., • Keep track of new patient numbers and referred by information on patient paperwork., • Communicate any patient issues with the team to collaborate a resolution or enhanced service opportunity., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Reach out to patients via dental software when they may be running late for their scheduled appointment time. Communicate to team patient's ETA.Babylon Dental Care Perks:, • Competitive Compensation: Earn $18 to $20 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Patient Coordinator to infuse new energy into our Front Desk team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Patient Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Patient Coordinators have moved into rolls as Front Desk Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Patient Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Front Desk department is very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Heres an example of what a Patient Coordinator might do in a day: • Educate our patients about the details of their treatment plan and associated fees after the Dentist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard., • Help patients understand their dental insurance benefits. This is in collaboration with our Dental Insurance team who are readily available to assist you. Accurately calculate how much insurance will pay for the cost of their needed care. Review with patients their financial responsibility based on any Insurance pre-determinations., • Work with outside patient care financing companies to give our patients a wide range of financial options., • Send Pre-determinations to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care., • Collaborate with our financial team to address and collect patient balances when they are set to return to the Practice for care., • Ability to respond to live chats or website leads as they may come through during the day., • Comfortable with keeping up to date with email communications as the day goes on., • Professionally being able to hold space for anxious patients during the check out process, as well as being their advocate to properly explain their financial responsibilities., • Answer incoming calls when appropriate, not with a patient, as calls may come through our Call Center., • Correctly schedule future appointments for patients checking out to ensure doctors and hygienists are focusing on caring for our patients. Ensuring patient's are scheduled with the future time needed for their treatment., • Answer treatment questions patients have both before and after their visit., • Participating and essentially running morning or afternoon huddles for your Provider and their Assistants. Sharing huddle sheets daily with our Admin team., • Mentoring new team members when comfortable and can create value., • Follow up via email or text with patients who havent scheduled their treatment yet., • Ensuring our payment policy is being honored when patients are scheduled., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Monitor treatment plans and case acceptance, when directed to further support your Doctor and meet hourly production goals. We're looking for someone who has: • 3 or more years experience in a dental front desk position., • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Patient Coordinators work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow through., • The ability to calculate percentages accurately and quickly using basic math skills. Comfortability in both., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability work with a diverse group of people., • Bi-lingual in English and Spanish welcomed.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $22 to $28 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!