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✨ Patient Care Coordinator – Be the Front Line of an Exceptional Patient Experience! The Patient Care Coordinator (PCC) is the welcoming face of our clinic, creating a positive experience for our patients. This role focuses on managing the clinic, building patient relationships, understanding patients hearing needs, and ensuring a smooth flow for a thriving growing practice. 🌟 What You’ll Do • Greet and screen patients to determine how we can best support them, • Answer questions about services and promotions, • Spot potential leads and keep patient flow running smoothly, • Manage scheduling, daily office tasks, and financial and administrative duties, • Handle insurance verification, inventory, and patient records, • Partner with clinic and home office teams to support operations, • Assist with marketing efforts, events, outreach, and patient retention activities 💡 Who Thrives in This Role • Eager learners whose career is centered around working in a medical practice, • Strong multi‑taskers with solid problem‑solving skills, • Punctual, reliable professionals, • Individuals who genuinely love helping others ❤️ Why It’s Rewarding You’re not just managing an office, you’re making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health. Full Time: Monday - Friday, No Weekends. Location: Franklin Square, NY and East Meadow, NY. Must be able to travel to both locations Compensation: $18.00 - $21.00 an hour. Pay is commensurate with experience and qualifications Essential Duties and Responsibilities: • Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services., • Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment., • Schedule and confirm appointments and conduct outbound retention calls to patients., • Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office., • Check patients in and out, collect and record payments, track revenue and accounting activities to include: end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing., • Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner., • Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records., • Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification., • Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail., • Verify the status of and checking in hearing aids and repairs and track/maintain product inventory., • Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters., • Track marketing calls and inquiries from initial contact through the point of sale, • Responsible to open and close the office on a daily basis and ensure the reception area is well maintained., • Training support for other location front office staff, as may be appropriate. Education and Experience Requirements: • A minimum of 10 years office management experience in a customer driven industry is a plus., • High school diploma or equivalent (GED) Required Skills: • Strong computer skills, • Experience with word processing and database software., • Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills., • Excellent oral and written communication skills., • Basic understanding of accounting procedures and good math aptitude., • Strong customer service orientation., • Excellent organizational skills., • Ability to manage multiple tasks within strict deadlines., • Ability to input and track sales revenues and balance accounts daily and monthly., • Detail oriented., • Front desk medical experience required. Physical Demands: • Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace., • Must be able to pick up after an interruption to complete tasks that require focus., • Must be able to lift boxes up to 20 pounds.

Job Locations US-NY-NEW HYDE PARK ID 2026-185649 Line of Business Amerita Position Type Full-Time Pay Min USD $21.00/Hr. Pay Max USD $25.00/Hr. Amerita The warehouse coordinator will participate in the packing and preparing of equipment and supplies prior to distribution to Amerita's patients. Additionally, the warehouse coordinator will assist with loading, unloading, stocking and inventory of supplies in the warehouse; cleaning and acting as a backup driver when needed. Schedule: Monday - Friday Warehouse hours 8:00 am - 8:00 pm and Saturday 9:00 am -5:00 pm Availability must be flexible to accomodate any shift • Competitive Pay, • Health, Dental, Vision & Life Insurance, • Company-Paid Short & Long-Term Disability, • Flexible Schedules & Paid Time Off, • Tuition Reimbursement, • Employee Discount Program & DailyPay, • 401k, • Fills orders by preparing supplies to be distributed to patients, • Ensures delivery tickets, requisitions, purchase order forms and packaging slips are completed accurately, • Coordinates home medical equipment orders with the assistance of a pharmacist., • Coordinates patient deliveries., • Stocks, stores and rotates warehouse equipment and supplies, • completes and maintains product lot numbers, expiration dates and batch records., • Monitors drug supply and pump inventory and levels, • Maintains a clean and orderly production space, • Perform other related duties as directed, • Supervisory Responsibility: No, • High School Diploma/GED or equivalent, preferred, • Preferred experience in warehousing or distribution inventory management, • Excellent verbal and written communication skills, • Excellent organizational skills and attention to detail, • Basic computer skills, • Basic understanding of or ability to quickly learn company product codes and terminology, • Thorough understanding of warehouse policies and procedures Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit . Follow us on Facebook, LinkedIn, and X. Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for a Warehouse Coordinator to join our Delivery team as we grow to be one of the top home infusion providers in the country. The Warehouse Coordinator will report to the Warehouse Supervisor. Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. As a core member of the Warehouse team, you will be responsible for packaging/preparing of equipment and supplies prior to distribution, loading/unloading and stocking supplies in the warehouse, cleaning/sterilizing all types of medical equipment and acting as a back-up driver when needed. We will help you achieve your goals through continuous professional development and regular career progression discussions. USD $21.00 - $25.00 / Hour

Front Desk Coordinator (Part Time). Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring servi

Job Description WHO WE ARE LOOKING FOR Spectrum Vision Partners (SVP) and OCLI Vision (OCLI) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a great team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team we can't live without. We want to learn more about you and the kind of team culture you can help us create. We're interested in your relevant skills and what you can do. We're even more interested in your positive attitude and flexible mindset! We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We are looking for passionate and empathetic people to join our team as Assistant Surgical Coordinators. Our Assistant Surgical Coordinators are responsible for ensuring that patients? surgeries are authorized and that records are complete and accurate. This includes contacting insurance companies, verifying patient information, and cross-training in other related areas. You will play a vital role in the patients experience with OCLI and in helping our doctors to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Ensures that all authorizations and pre-certifications are obtained to expedite reimbursement., • Contacts insurance companies via telephone, facsimile, and computer; Exchanges all correspondence necessary to authorize surgery. Maintains current knowledge of insurance company requirements, medical terminology, and diagnosis and procedure codes., • Verifies patient information as appropriate and obtains any missing information., • Reviews record and physician forms for completeness., • Coordinates surgery related paperwork and authorization information with the appropriate ASC or Hospital, and the Central Business Office. Communicates to all involved parties any unusual circumstances involving patient insurance benefits, coverages, or requirements., • Cross trains into other areas; including front desk and serves as primary back-up for Surgical Coordinator., • Always maintains professional demeanor with patients, physicians, and co-workers., • Observes strict patient confidentiality. WHAT YOU'LL NEED TO SUCCEED • You are an excellent communicator - both verbally and written., • You are outgoing, you love the idea of interacting with patients every day., • You are comfortable providing white glove service and responding quickly to our patient's needs., • You are a dependable problem solver - You're the one people call to keep cool in stressful situations., • You have a positive, can-do attitude and work well in collaborative environments., • You're flexible - you roll with the punches and easily accept change., • You're knowledgeable in ocular pharmacology such as anesthetics, steroids, antibiotics, mydriatics and cycloplegics, epinephrine, miotics and non-steroidal anti-inflammatories is a PLUS, but not a requirement., • While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to finger, handle, or feel. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we are also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-Center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description Healthcare Inventory Control Coordinator (Ophthalmology Ambulatory Surgery Center) On-site 5 days a week - Long Island, Westbury, NY WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a great team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team we can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset! THE OPPORTUNITY AT HAND AND OUR EXPECTATIONS OF YOU We’re looking for passionate and empathetic people to join our team as Assistant Materials Manager. In this role, as assistant Materials Manger, you will perform in a multi-faceted capacity, all duties related to Materials Management including inventory control and distribution. Ensure the timely & accurate receipt, ordering, processing, distribution and rotation of medical/surgical supplies to various departments. You will support the Materials Manager. This is a full-time day shift position. • Responsibilities include continually monitor and manage inventory levels to ensure adequate supplies for daily operations. Restock par areas as needed., • Manage the Purchase Order (PO) process, receiving, and replenishment of all supplies for assigned location(s) in the inventory management system (Envi)., • Identify, resolve, and communicate product availability issues to material manager and all appropriate personnel., • Coordinate inventory management activities such as daily cycle counts and rotation of supplies and checking expiration dates., • Assist with value analysis and product trials as requested by materials manager., • Assist with mandatory physical inventory process at the site every 6 months., • Manage par areas and maintain accuracy in the Envi inventory system., • Ensure purchasing activity aligns with the overall purchasing department strategy., • Ensure that contracts for supplies, implants, equipment services, and purchased services are complying and being followed., • Oversees flow of equipment and ensures equipment is following applicable biomedical guidelines., • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines., • Communicate and interact in a respectful and professional manner with all staff and team members., • Prioritize workload while being flexible to meet the expectations of the daily operations., • Work independently with minimal supervision., • Minimum two years of experience in materials management related position such as purchasing, inventory management, or hospital supply chain. Medical background a must. ESSENTIAL REQUIREMENTS: WHAT YOU'LL NEED TO SUCCEED • High school diploma or GED, • Two year of related experience, • Ability to lift objects more than 25 pounds and less than 40., • Able to push/pull objects more than 50 pounds on a cart., • Comply with company policies, procedures, practices and business ethics guidelines., • Ability to navigate inventory management systems and other technological systems such Envi, • Demonstrate excellent communication and organizational skills, • Ability to coordinate and prioritize efficiently, • Must be willing to be flexible in regard to scheduling changes that result from staff/patient variance, • Must receive all items in a timely fashion, • Must be able to think proactively and order efficiently when Materials Manager is off, • Must be able to manage back orders, • Must be flexible and a work well with other team members. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: * Serve as the primary point of contact for assigned patients and their families. * Conduct initial assessments, develop individualized service plans, and coordinate needed services. • Be able to manage a case load of up to 25 clients. Monitor patient progress and adjust service plans as necessary. * Ensure compliance with state, program, and agency requirements. * Maintain accurate and timely documentation for all patient interactions. * Advocate for patients by connecting them with appropriate community resources and support services. * Conduct quarterly in-person visits to patients’ homes * Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: * College degree required * Minimum of 3 years of experience in case management, care coordination, or related services. * Strong interpersonal, organizational, and problem-solving skills. * Ability to work independently in a remote environment while managing a caseload. * Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

Job Description Perfect Smile Dental Arts is seeking a Dental Office Coordinator to support the daily operations of our practice in Lynbrook, NY. This full-time role is ideal for an experienced front office professional who understands scheduling, treatment coordination, and patient communication, and who takes pride in keeping an office running efficiently. Apply now! As our Dental Office Coordinator, you'll earn a competitive wage of up to $27 per hour, depending on experience. We also offer excellent benefits and perks, including: • Paid time off (PTO), • Discounted dental treatment, • Continuing education Keep reading to learn more about this position! WHAT YOUR DAY IS LIKE In this role, you'll manage provider schedules, confirm appointments, and minimize downtime. Your responsibilities include greeting patients, overseeing check-in and check-out, presenting treatment plans, verifying insurance benefits, coordinating pre-authorizations, tracking treatment acceptance, following up with patients, maintaining HIPAA-compliant records, preparing reports, handling incoming calls, and facilitating communication between patients and providers to achieve productivity goals. WHO ARE WE? Perfect Smile Dental Arts is dedicated to providing superior care in a warm and welcoming environment. Our mission is to help our community maintain optimal oral health through comprehensive and preventive patient care. We value teamwork, innovation, and patient satisfaction. With us, employees thrive in our cutting-edge, customer-obsessed, and results-driven culture. We provide a supportive workplace where contributions are valued, and careers can flourish. Apply now to be part of a team committed to delivering outstanding dentistry services and creating beautiful smiles every day! WHAT'S NEEDED FROM A DENTAL OFFICE COORDINATOR? We're looking for someone who can work full-time while meeting the following qualifications: • Dental office experience, • Experience with scheduling or treatment coordination, • Strong knowledge of dental terminology, procedures, and insurance processes, • Excellent communication, organizational, and customer service skills, • Ability to manage scheduling priorities in a high-volume, fast-paced environment, • Strong financial communication skills with patients, including treatment costs, co-pays, and balances, • Ability to build trust and rapport with patients, • High attention to detail, dependability, and strong follow-through If you're ready to bring your experience to a practice that values efficiency and teamwork, we encourage you to apply today! Our initial application process is quick, simple, and mobile-friendly, making it easy to take the next step. Job Posted by ApplicantPro

Job Description Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure. What Nuvia Offers: Pay: $20-$39 per hour $20-$24 per hour base Up to $2,000 monthly bonuses averaging out to roughly $12 per hour Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour What's in it for you? Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia. Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay. Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program. Role Overview: The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews. Responsibilities: • Live company core values, • Greet and welcome patients, • Cultivate a positive and welcoming environment, • Communicate well with other team members to provide seamless patient care, • Manage appointments and scheduling, • Handle billing and payment processing, • Provide general administrative support, • Actively gather patient reviews, • Build strong patient relationships, • Attend daily huddles, • Strong interpersonal skills, • Warm and empathetic, • Team oriented, • Sales-oriented, • Results-Focused, • Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns., • Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow., • Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry., • Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options., • Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants., • End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.

Job Description The Home Care Coordinator is responsible for maintaining ongoing communication with the clinical team, caregivers, patients, and family members. Include communication with referral and intake sources for all patients. The Home Coordinator shall plan for home healthcare service coverage. The Home care Coordinator/scheduler is responsible for the management of the current schedule for caregivers while striving to ensure that patient families are satisfied and receive excellent customer service. Coordination of all cases includes the following: · Attendance · Prebilling · Entering timesheets and requesting initial while doing attendance. · Informing the clinical department of all complaints and incidents, documenting in the HHAexchange system as necessary · Receptionist duties • Distributing supplies to aides and nurses and recording in the HHAE system, • Schedules/Assigns caregivers to patient cases, • Interact with families, clients, and caregivers regarding services., • Maintaining ongoing communication with referral and intake sources for all patients., • Follow-up with clients and caregivers regarding coverage, and cancellation of staff., • Answering phone calls to the office and communicating messages to other staff, • Maintain open and current communication with the management team regarding changes in the status of clients and caregivers., • Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs., • Maintain confidentiality regarding all aspects of job responsibility es and compliance with HIPAA Privacy and Security Rules, • Documents of all notes and updates for patients and caregivers into the HHAexchange, • Participates in agency on-call when scheduled, • Ensures supervision and direction to HHA/PCA personnel, • Report all incidents to the immediate supervisor., • Ensure services are provided as prescribed by the client's Plan of care., • Prebilling and working on the Call Dashboard daily., • Performs other duties as needed.

Job Description Title: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt Salary: 21.63 per hour POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services re being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: • Maintain all individual Day plans and update each plan as needed., • Attend all Individualized Service Plan meetings, and applicable reviews., • Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations., • Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan., • Responsible to complete monthly progress notes for all participating individuals., • Maintain all individual Habilitation plans and update each plan as needed., • Identify needed trainings for Direct Support Professionals to ensure adequate services., • Responsible for handling all issues with the parents of the individuals assigned., • Ensure that issues with parents, family, advocates or residential staff are communicated with management., • Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services., • Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance., • Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP., • Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills., • Participate in the development of Life Plan in relations to the day program services., • Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the progress of individuals and write the monthly progress notes., • Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up., • Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan., • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Maintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified services, • Complete addendum/changes to Day program Habilitation Plans as per team agreement., • Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of services, • Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals., • Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties., • Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements., • Responsible to review the weekly billing, approve and submit service documentation for billing processes., • Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals., • Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plans, • Along with the Program Coordinator, assist with leading team meetings., • Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc., • Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care., • Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms., • Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual., • Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards., • Responsible for the enforcement of Company Policies and Procedures, • Support the mission and vision of the organization., • Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: ● Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; ● High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; ● Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and; ● Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred: ● Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

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