Patient services coordinator jobs in Valley Stream, New YorkCreate job alerts

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Plainview Swersky Pediatrics, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Friday 8:45 am to 5:00 pm Rotating Saturdays from 9:00 am to noon. Location: 1021 Old Country Road, Plainview, NY 11803 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File, Fax and maintain medical records, • Check In and Check Out patients, • Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Crosstrain and help in other locations if needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of computer proficiency experience, • Experience working with an electronic health record (EPIC), • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Talkiatry is led clinically by Dr. Georgia Gaveras, a board-certified child, adolescent and adult psychiatrist with an additional board-certification in addiction medicine. At Talkiatry, that means our psychiatrists are in control of their practice. Our support staff focuses on removing administrative duties, enabling you to spend more of your time on patient care. It also means providing flexibility in where and when you practice medicine. Our psychiatrists also enjoy control over their hours and schedule. We provide in-network, outpatient treatment for children and adults with depressive, anxiety, attention, and other disorders. Talkiatry does not provide intensive outpatient or partial hospitalization programs. We believe that solving the accessibility issues in mental health care begins with taking care of our doctors. We provide solutions to the challenges that psychiatrists are facing - from a lack of front and back-office infrastructure and support in private practice settings to being overworked and underpaid by hospitals, clinics, and other institutions. Talkiatry aims to bridge the current gap in outpatient psychiatry by providing high quality, respected medical care in a modern setting with modern tools. Through proprietary technology developed by psychiatrists for psychiatrists, we empower you to treat the conditions and population you enjoy, building a practice you find both satisfying and intellectually challenging. Talkiatry believes that psychiatric care should be affordable for patients and accepts all major insurance. As an integrated practice, we have a large in-house billing and patient care coordinator team that handles billing and administrative issues for our clinical staff. To learn more, please visit us at ___. Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: ___ & ___.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Talkiatry was built for Psychiatrists, by Psychiatrists and offers the stability and support of a hospital group with the autonomy of a private practice. We are currently seeking 100% Remote BC/BE Psychiatrists to join our national team as we continue to expand across the US. * Our Promises • Market-leading compensation. Competitive base salary coupled with productivity-based income. You retain a high percentage of your earnings; we pay at the top of the market., • Comprehensive employee benefits package designed specifically for high earning physicians and we cover up to 100% of your healthcare premiums, even for large families., • Lighter administrative burden and schedule flexibility. You can focus on providing great care, while maintaining control over your schedule. We will handle patient scheduling, billing, and various other support functions, • The efficiency of Talkiatry’s practice benefits you. Our single specialty focus, scale and technology allows for better reimbursement rates while maintaining lower practice expenses which enables us to pass the economic benefits to our psychiatrists., • Custom developed technology driven solutions for psychiatry including an integrated EMR which supports provider-to-patient messaging, telemedicine, direct lab integration and proprietary tools to track and gain insight into your patients’ outcomes., • Select a patient population according to your own criteria and preferences. Our patient intake process is robust and can be adjusted in real time to allow you to balance the acuity and diagnoses of the patient population you are treating., • You decide what allotted time is appropriate for your patients. Minimum of 60 minutes for intakes and 30 minutes on follow up visits., • Strong in-house referral network that allows you to refer patients to specialists and therapists whose practice exclusively supports patients our psychiatrists are actively treating. Best of all, clinical information is shared seamlessly through our EMR. Our Benefits • Health, Dental, Vision Insurance: Up to 100% of insurance premiums, • 100% Employer paid malpractice coverage, • Competitive 401K match with immediate participation, • PTO, sick time and 11 paid holidays, • Pre-tax commuter benefits, • CME allowance, • Flexible scheduling and patient criteria in a remote, telehealth environment, • Few administrative burdens with full-time, on-site billing and scheduling services, • Licensing support- Our in-house licensing department will be happy to assist in managing this process for you, and we cover the costs up front, • Technology package is provided, • In addition to a highly competitive Benefits plan, Talkiatry’s Full Time Psychiatrists compensation plan totals ~$300K- $350K+ annually, which consists of a base salary, in addition to a monthly productivity incentive; monthly productivity incentive is guaranteed throughout clinician’s onboarding ramp up period. Your Qualifications • Board eligible or certified in Psychiatry. Subspecialties strongly encouraged to apply., • Active and unrestricted license to practice medicine. We can assist in obtaining licensure as needed., • Excellent clinical knowledge and communication skills., • A willingness to learn new or streamlined EMR tools., • A proactive approach with a strong work ethic and desire to participate in a collaborative environment.

Job Description Union or Non-Union: Union Exempt or Non-Exempt: Non-Exempt Department: Facilities Report To: Facilities Director POSITION SUMMARY: Maintenance Mechanic is accountable for the entire repair and service work in a facility and is required to comply with the standard operating procedures of the center. RESPONSIBILITIES: • Painting, plastering and masonry of interior/exterior surfaces., • Plumbing repairs (except for boiler) as required., • Light electrical repair and installation., • Appliance, machinery, lock installation and office furniture repair., • Performs carpentry refurbishing and repair as required., • Responsible for coordinating (as per the direction of the Support Services Coordinator) with the NYC DOH and other contractors for the necessary maintenance and repairs of the facility:, • Assist in numerous incidental jobs relating to facility/custodial procedures and operations., • Assists custodial personnel in performing emergency custodial functions., • Assists in obtaining and dispensing of needed equipment, materials, supplies., • Secures all equipment/tools on a daily basis., • Removes debris from facility grounds to dump area. Maintains landscape and shrubbery, removes snow and performs sidewalk deicing as needed., • Removal of trash and medical hazardous waste from facility., • Assists in the transport manually or otherwise of heavy items., • Maintains facility offices/patient care areas including cleaning, vacuuming, as well as maintenance., • Responsible for opening/closing facility as required., • Does other jobs within the maintenance department as required., • Other duties as they relate to Facilities Operations MINIMUM QUALIFICATIONS: • H.S. Graduate or GED Certificate, • Minimum 5 years of experience with light electrical, plumbing and carpentry work, • Ability to follow written and oral instructions .

Job Description POSITION SUMMARY The Client Coordinator is responsible for ensuring that overall operations and services are delivered according to state and federal regulations, agency policies and procedures, and the agency’s mission. The Client Coordinator provides leadership, direction, and training to support the overall development of a specific program. The Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, the Client Coordinator develops implementation strategies that outline services and supports for individuals as they work toward the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. They are responsible for ensuring service provision by all disciplines represented on the treatment team, and meet routinely with other clinicians for coordination and integration of services. The Client Coordinator coordinates with Program Coordinator(s) and staff to provide individual and day program services, and to maintain a therapeutic milieu conducive to participants’ health and well-being. They coordinate and oversee the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department to complete required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. They hold primary responsibility for developing program goals and methodologies and supporting DSPs to correctly implement and document such activities. The Client Coordinator ensures integrated services by fostering team awareness of service integration, coordinating service delivery with day program services, monitoring service provision by agency clinical staff, consultants, and community vendors, and ensuring services align with IDT treatment recommendations. They ensure a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to maintain adequate coverage levels and ensure an atmosphere conducive to development and well-being. They document progress and update Plans of Care / ISPs according to agency procedures. The Client Coordinator reports regularly to the Supervisor regarding program compliance, noncompliance, and remedial actions. They identify needs and request support as necessary. They participate in clinical reviews, incident reviews, human rights committee meetings, and other meetings as directed. As schedule allows, the Client Coordinator serves as primary chair for Life Plan meetings. They review documentation and provide technical assistance to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES The employee must be able to interact with individuals and staff professionally and ethically, understand and implement service plans, and complete required documentation clearly, legibly, and on time. Previous experience working with individuals with IDD/mental illness is required, as well as experience managing teams. Competency in Microsoft Word is required. Experience working in a Day Support Program or Special Education environment is preferred. The employee must have: • A passion for working with individuals with intellectual and developmental disabilities., • Knowledge of basic human physical and psychological needs., • Knowledge of health and safety precautions, first aid, behavior management, and hygiene., • Ability to write progress and behavior reports professionally., • Ability to use computers and electronic equipment., • Ability to read and comprehend training manuals., • Ability to follow instructions, learn adaptive equipment, be supportive, patient, and a team player., • Ability to observe, record, and report participant behavior and physical condition., • Ability to prioritize conflicting deadlines. (All numbering below is kept exactly as written but corrected for grammar.) • Maintain all individual Day Plans and update each plan as needed., • Attend all Individualized Service Plan meetings and applicable reviews., • Develop goals for individuals, review progress daily, track data monthly, document outcomes, and make recommendations., • Assist individuals and advocates in obtaining services outlined in the Day Habilitation Plan., • Complete monthly progress notes for all participating individuals., • Maintain and update all individual Habilitation Plans., • Identify required trainings for DSPs., • Handle all issues involving parents of assigned individuals., • Communicate family and advocate concerns with management., • Conduct frequent program observations to ensure proper implementation of goals., • Conduct compliance reviews, monitor events and incidents, identify risks, develop corrective plans, and review documentation to ensure compliance., • Maintain program records and ensure compliance with Life Plans, Staff Actions, IPOP, Assessments, LOC, and DDP2, ensuring consistency with clinical plans such as PONS and BSP., • Evaluate individual strengths and needs and develop Habilitation Plans accordingly., • Participate in Life Plan development related to day program services., • Develop and supervise SAP/DHP goals and the IPOP., • Monitor progress and complete monthly progress notes., • Review all IDT summaries and ensure follow-up., • Ensure timely completion of monthly, semi-annual, and annual summaries; submit reviews to Care Managers., • Attend Life Plan meetings, monthly staff meetings, and IDT meetings., • Maintain effective communication with teams, families, and staff., • Complete addendums or updates to Habilitation Plans as needed., • Maintain contact with families, Care Managers, clinicians, residences, and other programs., • Review and update IPOP, Assessments, and other plans annually or as needed., • Participate in internal audits and follow up on deficiencies., • Ensure Life Plans, Staff Actions, Monthly Notes, and service documentation meet OPWDD and OMIG requirements., • Review weekly billing and approve documentation for billing., • Notify team members and families of all meetings and habilitation changes., • Train staff on Habilitation Plans., • Assist Program Coordinator in leading team meetings., • Assist Program Coordinator with admissions and discharges., • Coordinate the development and review of individual plans of care and supervise rehabilitative services., • Document monthly or semi-annual progress and outcomes., • Remain familiar with individual programming plans and status., • Maintain uniform record-keeping consistent with confidentiality and agency standards., • Enforce company policies and procedures., • Support the organization’s mission and vision. Required: • Associate Degree in a Human Services field with 4–6 years of OPWDD experience, OR, • High School Diploma/GED with 7–10 years of OPWDD experience., • Experience handling confidential information, multitasking, problem-solving, taking initiative, working independently, and meeting deadlines., • Successful completion of required trainings (SCIP, AMAP, CPR/First Aid). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, engage in telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

The Coordinator of Care is a Registered Professional Nurse who will manage all aspects of patient care related to services provided in the home. This is a Full-Time-Weekend Position- 3X12 Hr. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that

Job Description Job Title: Externship Coordinator Department: Career Services / Education Reports To: Program Director or School Administrator Location: Austin Medical Assistant Training – Forest Hills, NY. Position Summary: The Externship Coordinator at Austin Medical Assistant Training is responsible for developing and managing externship placements for medical assisting students. This position ensures that students receive high-quality, hands-on clinical experiences that meet program objectives and industry standards. The Coordinator serves as a liaison between students, faculty, and healthcare partners to support student success and maintain strong community relationships. Key Responsibilities: Externship Site Management * Identify, develop, and maintain relationships with local healthcare facilities, clinics, and hospitals to secure externship placements. * Ensure all externship sites meet program and accreditation requirements. * Negotiate and maintain current affiliation agreements and contracts with externship partners. * Conduct periodic site visits to assess quality, compliance, and satisfaction. Student Placement & Support * Match students with appropriate externship sites based on skill level, career goals, and site availability. * Conduct externship orientation sessions to prepare students for clinical training. * Monitor student attendance, progress, and performance throughout the externship period. * Provide support and guidance to students and site supervisors to address any issues that arise. Documentation & Compliance * Maintain accurate externship records including student files, evaluations, timesheets, and site documentation. * Ensure compliance with institutional policies, accreditation standards, and Texas Workforce Commission regulations. * Collect and evaluate student and site feedback to continuously improve the externship program. * Prepare reports for the Program Director and accrediting agencies as required. Partnership Development * Build and nurture professional relationships with externship sites to expand opportunities for students. * Represent Austin Medical Assistant Training at networking and community events to promote partnerships. * Coordinate appreciation events or recognition initiatives for externship partners. Qualifications: * Education: Associate or Bachelor’s degree in healthcare, education, or related field. * Experience: * Minimum 2 years of experience in externship coordination, career services, or clinical supervision. * Experience in a medical or healthcare education environment preferred. * Skills: * Strong communication, organizational, and relationship-building skills. * Knowledge of medical assisting scope of practice and clinical workflows. * Ability to multitask and manage multiple externship placements simultaneously. * Proficiency in Microsoft Office Suite and student information systems. Work Environment: * Primarily on-site at Austin Medical Assistant Training with local travel to externship sites as needed. * May require occasional evening or weekend hours to support student or site needs. Company DescriptionYou are joining a team of highly committed people who work together to educate the medical professionals of tomorrow, provide high-quality, compassionate patient care, find new answers for the prevention and treatment of disease and improve the health and well-being of our people. The skills and talents it takes to make the school work are extremely diverse, but everyone shares the commitment to a common goal: serving others. As a member of our staff, you have an important role to play.You are joining a team of highly committed people who work together to\r\neducate the medical professionals of tomorrow,\r\nprovide high-quality, compassionate patient care,\r\nfind new answers for the prevention and treatment of disease\r\nand improve the health and well-being of our people.\r\n\r\nThe skills and talents it takes to make the school work are extremely\r\ndiverse, but everyone shares the commitment to a common goal: serving others. As a member of our staff, you have an important role to play.

Weekend / Field RN / Coordinator of Care Salary: $105,000 - $110,000, plus a $15,000 sign-on bonus. Location: Manhattan, NY We also have roles open Queens and the Bronx Friday, Saturday and Sunday - 13hr shifts Organization: Large, Respected Certified Home Care Agency (CHHA) Weekend Field RN Role Overview The Field RN/Coordinator of Care is a vital member of the home care team, managing all aspects of patient care. This full-time, permanent position follows a Monday through Friday schedule, offering stability and flexibility. Responsibilities include conducting home visits, developing and implementing care plans, coordinating with interdisciplinary teams, and ensuring accurate and timely documentation. Weekend Field RN Key Responsibilities • Perform home care assessments to determine eligibility and develop care plans., • Provide skilled nursing care, including wound care, medication management, and disease education., • Coordinate and communicate with patients, families, physicians, and interdisciplinary teams., • Complete documentation in HCHB clinical software within required timeframes., • Supervise and orient home health aide personnel as needed., • Identify needs for additional services (e.g., PT, OT, MSW, speech therapy) and coordinate accordingly., • Monitor patient progress, adjust care plans as needed, and participate in case conferencing., • Ensure compliance with infection control standards and agency protocols. Weekend Field RN Requirements, • Registered Nurse (RN) licensed in New York State., • Minimum of 6 months clinical, hospital experience., • Vehicle required for most territories., • Familiarity with EMR systems; experience with HCHB is a plus., • Current physical examination. Weekend Field RN Benefits:, • $40,000 total tuition reimbursement, $10,000 yearly., • Excellent health benefits., • 4 weeks vacation, 8 sick days, and additional holidays. Why Join?, • Full-time, permanent role with a Monday through Friday schedule., • Work with one of NYC's largest and most respected home care agencies., • Family-oriented culture with stable leadership and a supportive team., • Flexible schedules and opportunities for professional growth. If you're a compassionate and skilled RN ready to make a difference, apply today to join our dedicated team! #ACP #AC1

Job Description PRIMARY PURPOSE Assist physicians and/or advanced practitioners in patient diagnosis by performing patient intake, specimen collection, and other lab and testing services. Promote operational efficiency and patient satisfaction through execution of clinical and administrative duties. Collaborate with clinical team members to provide the highest quality of patient care possible. ESSENTIAL JOB DUTIES Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANKESSENTIAL FUNCTION DESCRIPTIONClinical Responsibilities Approximately 70% • Using our WOWs, obtain patient vitals, physical stats, and medical history for each patient visit., • Perform phlebotomy and EKG as needed., • Execute lab & procedure orders, including completing appropriate forms, collecting and preparing specimens, and conducting point-of-care testing., • Retrieve laboratory and ancillary test results for review by provider., • Assist provider with setup of medical procedures, as needed/directed by provider., • Document all clinical services performed in the EMR accurately and completely., • Direct patient throughput and flow in the back office, ensuring patients are roomed, examined, and discharged timely and in an organized fashion.Administrative Responsibilities Approximately 10% • Organize medical supplies at the MA station and in exam rooms, according to company best practice, restocking rooms as needed., • Ensure the cleanliness and appearance of exam rooms for patients., • Complete daily procedure checklists., • Maintain 100% compliance with company trainings and policies., • Welcome new team members and provide support, as needed., • Engage in local marketing and marketing events, as needed. Approximately 20% • Assist with scribe duties such as:, • Assist providers with diagnostic test ordering., • Assist providers with basic patient care and setup of medical procedures., • Under provider guidance, communicate with patients, pharmacies, and labs., • Document patient follow-up needs, completed forms, and communication notes, • Track completion of non-clinical tasks discussed during the visit (e.g., referrals to outside services, educational materials provided), • Assist with maintaining accurate and updated charts for compliance and operational efficiency, • Collaborate with clinical staff to streamline documentation processes without recording medical diagnoses or provider assessments, • Assist with Patient Care Coordinator Duties:, • Greet patients upon entering the center., • Register patients for visits carefully and efficiently., • Verify patient insurance and collect patient payments accurately., • Answer and route phone calls, taking and delivering messages as needed., • Respond to and resolve patient questions and issues, as needed., • Document patient information in the EMR accurately and completely., • Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed., • Additional responsibilities as assigned. Powered by JazzHR Pn9ET95KgP

Job Description PRIMARY PURPOSE Assist physicians and/or advanced practitioners in patient diagnosis by performing patient intake, specimen collection, and other lab and testing services. Promote operational efficiency and patient satisfaction through execution of clinical and administrative duties. Collaborate with clinical team members to provide the highest quality of patient care possible. ESSENTIAL JOB DUTIES Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANKESSENTIAL FUNCTION DESCRIPTIONClinical Responsibilities Approximately 70% • Using our WOWs, obtain patient vitals, physical stats, and medical history for each patient visit., • Perform phlebotomy and EKG as needed., • Execute lab & procedure orders, including completing appropriate forms, collecting and preparing specimens, and conducting point-of-care testing., • Retrieve laboratory and ancillary test results for review by provider., • Assist provider with setup of medical procedures, as needed/directed by provider., • Document all clinical services performed in the EMR accurately and completely., • Direct patient throughput and flow in the back office, ensuring patients are roomed, examined, and discharged timely and in an organized fashion.Administrative Responsibilities Approximately 10% • Organize medical supplies at the MA station and in exam rooms, according to company best practice, restocking rooms as needed., • Ensure the cleanliness and appearance of exam rooms for patients., • Complete daily procedure checklists., • Maintain 100% compliance with company trainings and policies., • Welcome new team members and provide support, as needed., • Engage in local marketing and marketing events, as needed. Approximately 20% • Assist with scribe duties such as:, • Assist providers with diagnostic test ordering., • Assist providers with basic patient care and setup of medical procedures., • Under provider guidance, communicate with patients, pharmacies, and labs., • Document patient follow-up needs, completed forms, and communication notes, • Track completion of non-clinical tasks discussed during the visit (e.g., referrals to outside services, educational materials provided), • Assist with maintaining accurate and updated charts for compliance and operational efficiency, • Collaborate with clinical staff to streamline documentation processes without recording medical diagnoses or provider assessments, • Assist with Patient Care Coordinator Duties:, • Greet patients upon entering the center., • Register patients for visits carefully and efficiently., • Verify patient insurance and collect patient payments accurately., • Answer and route phone calls, taking and delivering messages as needed., • Respond to and resolve patient questions and issues, as needed., • Document patient information in the EMR accurately and completely., • Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed., • Additional responsibilities as assigned. Powered by JazzHR VpSYdNU3bq

Job Description Volunteer Coordinator- Community Health The Parker Jewish Institute for Healthcare and Rehabilitation, located in New Hyde Park, NY, is seeking a Volunteer Coordinator to join our team and play a key role in the directing and organizing of Parker's Community Health Volunteer Programs. In this role, you will be responsible for the recruitment, selection, orientation, assignment, and ongoing supervision of the volunteers in Parker's Community Health volunteer program. You will interact and collaborate with families to determine the need for new volunteer services, and provide community outreach to expand volunteer opportunities for the program, among other related duties. This position is a key administrative role within the organization, with the ability to make an impact and offers a significant personal and professional opportunity to join a world-renowned health care organization. Parker provides a comprehensive benefits package to include medical insurance, dental, vision, 401(k), paid time off, free parking and more. About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch * Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Position Qualifications: * College Degree * 3-5 years of coordination experience in a related field * Prior experience supervising volunteers a plus * Prior experience working in a hospice or community health setting a plus * Experience in a health care or not for profit setting; prior experience in hospice a plus * Excellent communication and customer service skills Job Posted by ApplicantPro

Job Description The Icahn School of Medicine at Mount Sinai affiliated with New York City H + H/Queens has an exciting opportunity for an Associate Director of the Department of Anesthesiology. The candidate will perform a full spectrum of anesthetic clinical care. Not limited to the following duties: be responsible for clinical coordinator/ in charge of operating room at least 3 days a week. Take overnight calls may be night shifts more than 3 a month. Must be competent in arterial line, central line placement, TAP block, and other peripheral nerve block as needed. Administrative responsibilities include assisting the Director with oversight of all aspects of the service and supervision of staff. Will have to take the role of Acting Director when Director is away. Candidates should have a strong interest in clinical, quality operations as there are a variety of opportunities for program development and advancement. Should be motivated to extend the Anesthesia Department services. The hospital is easily accessible by public transportation and vehicle from all areas of New York City, New Jersey and Long Island. Candidates must have a M.D. or D.O. degree, ACGME approved residency training in Anesthesiology and be board certified by the ABA or in the process of certification with a valid New York State License, DEA and Medicaid number. Qualified candidates should have strong clinical abilities, communication and interpersonal skills. Experience with public health systems are preferred. We also offer a faculty appointment with the Icahn School of Medicine at Mount Sinai commensurate with credentials, experience and qualifications. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro Physical & Aquatic Therapy has an immediate opening for a full-time Intake Coordinator. Under the supervision of the homecare management team, he or she will demonstrate a strong commitment to improving the quality of life for individuals in need of long-term care. This involves leveraging exceptional communication skills and drawing on extensive experience in healthcare coordination. Days & Hours: Monday-Friday 8:30AM-5:00PM Essential Functions: • Answer a high volume of calls, • Maintaining and providing excellent customer service at all times, • Processing all intakes including troubleshooting, identifying, and resolving problems as they arise., • Setting up new /returning patient cases in EMR which includes obtaining new demographic information and all existing insurance information., • Ensuring that all patients’ benefits are verified in a timely manner., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtain Plans of Care, updating the system accordingly., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Performs other duties and assignments as required to support clinic operations and patient care Qualifications Requirements: • One (1) year of medical office experience preferred, with familiarity in EMR systems as a plus., • Strong communication skills, with the ability to interact professionally and courteously with customers, co-workers, and management., • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Proficiency in Microsoft Office is required., • One year of experience in a customer service-oriented role is strongly preferred., • High school diploma or GED is required., • Ability to successfully complete in-service training., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills. Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration, • And much more!

Job Description Overview Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our New Hyde Park, NY branch. As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions. Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients. Schedule: Monday - Friday 8:30am - 5:00pm • Competitive Pay, • Health, Dental, Vision & Life Insurance, • Company-Paid Short & Long-Term Disability, • Flexible Schedules & Paid Time Off, • Tuition Reimbursement, • Employee Discount Program & DailyPay, • 401k, • Pet Insurance Responsibilities • Responsible for processing referrals received from referral sources., • Ensures that all required documentation has been received to process the referral timely, • Ensures Intake referral checklists are complete, • Enters patient demographic, clinical, and insurance and authorization information into the computer system, • Coordinates with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery, • Ensures that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment., • Completes documentation of progress notes in computer system, • Notifies patients/caregivers regarding insurance coverage and payment responsibilities, • Maintains confidentiality of patient and proprietary information., • Other duties as assigned Supervisory Responsibility: No Qualifications • High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred, • Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies, • Knowledge of insurance verification and pre-certification procedures, • Understands the scope of services that Amerita can provide

Job Description MDS Assessor- Registered Nurse (RN) Parker Jewish Institute for Health Care and Rehabilitation, located in New Hyde Park, NY, is seeking an experienced, reliable and highly motivated Clinical Assessor knowledgeable in MDS to join our dedicated team of professionals in Nursing-Clinical Operations. In this key clinical role working alongside nursing leadership and the interdisciplinary care team, the Clinical Assessor is responsible for the implementation of Resident Assessments, using the MDS 3.0 and PRI, and PDPM. The Clinical Assessor will also conduct periodic reassessments of Medicare-eligible residents, participate in interdisciplinary team meetings, and serve as a resource for the staff regarding appropriate medical record documentation for MDS. This key clinical role in a renowned health care facility among innovative and committed leaders in the industry. Excellent professional environment providing an opportunity to learn, grow and have an impact on the overall results. Very competitive compensation range supported by a comprehensive benefits program, with generous time off as well as 401k with company match, Medical, Dental, Vision and more! About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch Position Qualifications This position requires a current New York State RN license and three years of experience in a long-term care facility as an MDS Coordinator, along with knowledge of Medicare criteria and assessment regulations. The ideal candidate must possess excellent listening and communication skills, the ability to complete documentation in a timely manner, as well as attention to detail and accuracy when performing assessments. Job Posted by ApplicantPro

Job Description RN-Nursing Coordinator Full Time Parker Jewish Institute for Health Care and Rehabilitation, located in New Hyde Park, NY, is seeking an experienced, reliable and highly motivated Nursing Coordinator to join our dedicated team of professionals in Nursing-Clinical Operations. In this key clinical role working alongside nursing leadership and the interdisciplinary care team, the Nursing Coordinator is responsible for compliance with Nursing Department policies and procedures regarding required timely assessments and care plan documentation compliance, aligned with regulatory standards and quality assurance principles. About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch Position Requirements * Current and valid Registered Nurse (RN) license in NYS • BSN or BA, Masters Degree in Nursing or health care administration preferred Experience in supervision, assessments, and documentations at a long-term care facility Job Posted by ApplicantPro

As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax. Complete front-end process of billing procedure

The Services Management Coordinator plays a crucial role in the delivery of healthcare services for patients within the assigned area. The Services Management Coordinator serve as liaison for patient care activities in specific program and ensures coordination of care around the course of the patien

We are a large, respected Certified Home Care Agency (CHHA) dedicated to providing high-quality home care services. As a Weekend Field Nurse / Coordinator of Care, you will play a critical role in the home care team, overseeing all aspects of patient care. Deliver skilled nursing services, including

Identify needs for additional services (e. Weekend / Field RN / Coordinator of Care. The Field RN/Coordinator of Care is a vital member of the home care team, managing all aspects of patient care.

Job Description Data Coordinator-Full Time Willing Hearts, Helpful Hands is an innovative community program serving family caregivers in Queens, Nassau, and Suffolk Counties by connecting them with a circle of help that includes trained volunteers who provide an array of respite services. Our mission is to improve the quality of life for family caregivers of older adult loved ones by engaging the broader community to provide assistance and respite services. Our program is growing, and we are seeking a Data Coordinator to play a key role as our program expands. The Data Coordinator will support the delivery team of the organization, and their main role will be in handling the usage of data systems with security and confidentiality. Reporting directly to the Senior Vice President for Research and Grants, the person in this role will be responsible for: • Ensure a secure and timely flow of data within, to and from the organization, • Maintain detailed database of all individuals receiving supports, • Review project documents and make necessary revisions, • Utilize database programs to run data queries, • Responding to requests for information from members of the public and others, • Prepare and submit data required for audits About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch * Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Job Posted by ApplicantPro

Job Description Requirements About the Role: We are a home infusion services agency seeking a reliable and highly organized Infusion Coordinator to support our field nursing team. You will coordinate nurse schedules, manage onboarding and credentialing, and help maintain compliance records to ensure high-quality patient care. Key Responsibilities: • Schedule RNs/LPNs for home infusion visits based on geography, skill set, and availability, • Track and maintain compliance documentation (licenses, immunizations, CPR, TB, etc.), • Support onboarding and credentialing of new field staff, • Maintain accurate and organized personnel files, • Communicate regularly with field nurses and clinical supervisors, • Answer inbound coordination and scheduling calls, • Experience in home care, home infusion, home health, or healthcare staffing REQUIRED, • Strong organization and follow-through skills, • Ability to manage multiple schedules and priorities, • Professional and supportive communication style, • Full-time, Monday–Friday, • On-site in the office This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Treatment Coordinator: Front Desk Dental Office Join our thriving team at Meadowbrook Dental Care! We are looking for a dedicated and passionate individual to fill this role, where you will play a crucial part in both administrative functions and patient care. Our practice has built a solid reputation in the Nassau County area, thanks to our commitment to providing top-notch dental services and exceptional patient experiences. We pride ourselves on our modern facility equipped with the latest technology, and we believe in fostering a supportive and collaborative workplace culture that values professional growth. Requirements • Previous experience in a dental office., • Knowledge of dental day to day administrative tasks adn KPIs, • Experience with Eaglesoft is a must., • Strong communication and interpersonal skills., • Ability to multitask and manage time efficiently., • Competitive salary with performance-based Bonus., • Opportunities for professional development and growth., • Supportive and collaborative work environment., • Long term employment Stability., • Health and vision insurance, Short Term and Long-Term Disability Insurance., • Life Insurance., • Paid time off and holidays., • Vacation., • 401K.

Job DescriptionSalary: $21 - $23 per hour Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title:Home Care Staffing Coordinator We are hiring multiple positions! Location:Full-time Monday-Friday 9 am-5 pm on-site in Sunset Park, Brooklyn NY & Flushing, Queens NY Position summary:The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHA eXchange, • Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: • High School diploma/ GED equivalent, • Knowledge of HHA eXchange is highly preferred, • Fluency in Mandarin and Cantonese or Fuzhounese, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space