Trabajos patient services coordinator en Lakewood, New JerseyCrear alertas

Job Description Candidate expected to work 4, 10-hour shifts. Position Summary Reporting directly to the Director of Nursing, the Certified Medical Assistant (CMA) provides patient care under the direction of the CMO and the Provider, including telephoning patients, obtaining vitals, documenting in EMR and immunization administration. The CMA assists with supplies and equipment ordering and is committed to creating a positive team environment while being a good team member. Responsibilities • Pre-register patients for their appointment by reviewing, prepping the appointment and confirming appointment., • Obtain consent for Family Planning, medical treatment, patients signature confirming/accepting receipt of patients’ privacy notice, HIPPA rights, medication history, NJIIS consent, and financial responsibility., • Completes Advance Directives section as outlined in the policy., • Ensure all insurance information is captured correctly and update insurance information as needed., • Verify insurance eligibility to ensure active coverage on the date of service by utilizing Athena’s eligibility module, Payer’s Website and/or Phone., • Verifies insurance primary care provider (PCP) is an OHI Provider and completes a PCP change form if this is not the case utilizing the Athena chart export., • Obtains necessary patient release forms in accordance with patient confidentiality and medical records policy., • Ensure that patient demographics are updated by utilizing Phreesia at every visit or the daily patient demographic form when Phreesia is not an option., • Works towards improving key performance indicators for the site., • Collects patient’s co-pays and fees for services rendered as assigned by the completed HHA and sliding fee scale, and accurately applies the co-pay to the appropriate visit and provides patient with a receipt., • Ensures daily cash and credit card collection is reconciled with Athenahealth reconciliation report., • Follows the end-of-day procedure policy to prepare daily deposits., • Follows the cashbox policy., • Registers the patient for the EMR patient portal. Demonstrates portal functionality, provides education, illustrating the ease of communication between patient and care team and strongly encourages patients to access their protected health information (PHI)., • Initiate and conduct daily huddles with assigned team., • Collaborate with the Financial Screeners to refer eligible patients to NJCEED timely., • Escorts patient from waiting room to the exam room. Utilizes the EMR to assign rooms and move the patient accordingly., • Takes a history of visit and chief complaints and documents in EMR., • Practice professional attitude and attire at all times, clean and neat uniform, short fingernails, no large jewelry of any type, and no facial piercings for safety and infection control best practices., • Complete intake on patients by obtaining patient medical and surgical history, chief complaint, smoking status, depression screening, allergy information, and social history. Document all data in EMR., • Obtains vitals: temperature, pulse, blood pressure, respiration rate, pulse oximetry, height and weight of all patients following protocol., • Complete chart preparation and enters appropriate orders based on outstanding Quality Measures for Provider to review to ensure quality performance goals are met., • Instruct and assist patient to remove shoes for accurate weight measurement and inspection of feet, for diabetic patients, • OB CMA will inquire about patient’s dental needs and assist the patient to schedule a dental appointment, • As a part of the uniform requirement, AMA must wear wrist-watch with second hand i to provide safe and quality patient care and obtain accurate vital signs, • Reviews level of pain with patient and documents all vital signs in patient’s chart in the EMR., • Performs dipstick Urinalysis, pregnancy tests (OB), vision and hearing tests, and head circumference measurement (Pediatrics)., • Documents all findings in patient’s chart in EMR. Collaborates with provider for further follow up on any tests as needed., • Monitor’s patient flow, and assists in the preparation of exam rooms and patient charts. Effectively work with the care team to deliver safe and quality care., • Administers vaccines according to policy using two identifiers, providing proper vaccine information sheets to patients and accurately documenting information in the EMR., • Maintain an accurate daily temperature log for refrigerator/freezer temperatures to assure vaccine and medication safety. Update the log monthly, file the log for previous month and send a copy to RN by 5th of each month, • Clean the refrigerator/freezer monthly, and maintain an up-to-date refrigerator cleaning log, • Document appropriate and accurate patient data in NJIIS Registry, and provide patients/guardians with vaccine side effect education booklet as per NJ State requirement., • Assists providers during exams and procedures as requested., • Follows standard precautions when administering patient care and adheres to techniques outlined in OHI Infection Control Policy at all times., • Cleans and disinfects exam room tables and equipment after each patient and prepares room for next patient., • Call No Show patients within 10 30 minutes after the missed appointment assist patient with re-scheduling the appointment, and document accordingly, • Assist in maintaining provider schedules filled to meet daily productivity goals, • Support with the Completion various forms as requested by patient and/or other entities and report to provider for final review and management in a timely manner according to OHI policies., • Maintains logs for all medical devices as designated in each department., • Requests referrals and gives patient contact, prescription, x-ray or lab requisitions ensuring process is complete., • Provides for patient’s privacy, cultural sensitivity, comfort, safety and hygiene in a non-judgmental way., • Identifies all patients using two indicators (name and date of birth) prior to administering care., • Ensures patient care equipment is clean and properly stored., • Maintain inventory of routine medical supplies and reports to department lead list of supplies needed., • Checks supplies for expiration dates as required, • Disinfects and cleans all treatment rooms at the end of each shift., • Prepares charts for providers for the following day to include labs, x-rays and ultrasounds, consultations, and hospital reports. Document in EMR all objective and subjective findings for provider(s) review., • Perform venipuncture for routine blood work as/ needed. Explains the procedure to the patient prior to initiating blood draw., • Seeks proper assistance with difficult venipuncture or with any concerns or abnormal objective findings., • Assist with the management of inventory and sterilization of all medical equipment for Ob/gyn dept., • Clean instruments for ultrasonic cleaning and sterilization after each use in accordance with established infection control policy., • Coordinates the delivery/receipt of all instruments and equipment sent for sterilization processing as reflected by instrument log and availability of needed instruments and equipment., • Maintains and stocks all equipment for all exam rooms and inventory, • Participates in staff development and educational programs., • Maintains current CPR certification as evidenced by valid card., • Attends continuing education and collaborative meetings., • Orients and trains staff as observed by nursing supervisor or designee., • Develops and maintains good human relations skills and displays a respectful, caring attitude at all times., • Accepts constructive criticism as demonstrated by positive behavior changes., • Introduces self by name to patient/significant others throughout appointment as evidenced by feedback from patients, and as observed., • Reports all necessary information and/or unusual occurrences in accordance with established policies and procedures and notifies RN/Regional Practice Director of unusual occurrences as they develop., • Completes incident reports immediately as per policy in all required situations., • Facilitate patient referrals and prior authorizations, as well as scheduling of patients with specialty providers. Change order alarms to reflect scheduled appointments., • Daily management of EMR “bucket” items and maintain close communication with clinical care teams to close out cases., • Follow up with patients on test results via phone or patient portal depending on outcome and remind patients of pending orders and follow OHI policy when a patient cannot be reached for abnormal results., • Utilizes the print document barcode (barcode-sandwich) to upload all inbound transition documents and requested forms., • Reports actions of others which have negative impact on patient care., • Promotes and delivers optimum care to the satisfaction of all patients., • Graduate from an accredited medical assistant/medical technologist program., • Current National Certification as Medical Assistant is required., • Basic Life Support for providers through the American Heart Association is required., • Bilingual English/Spanish is preferred., • Must have effective people skills., • Proficiency in Microsoft Office 365 is required., • Flexible schedule to meet the needs of the organization and hours of operation is required., • Rotation of sites and weekend shifts may be required., • Medical, Dental, Vision and Life Insurance, • Flexible Spending Accounts with Medical and Dependent Care, • Voluntary Life Insurance, • 401(k) Salary Deferral and Match, • Paid Time Off, • Paid Holidays, • Employee Assistance Program, • Employee Discounts, • Employee Referral Program

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development, • Wellness resources High-Ticket Dental Sales Representative / Treatment Coordinator Summary: The High-Ticket Dental Sales Representative is responsible for converting qualified dental leads into scheduled and accepted treatment plans through ethical, patient-centered sales conversations. This role supports the practices revenue goals by presenting high-value dental services (such as cosmetic dentistry, implants, veneers, full-mouth rehabilitation, and advanced procedures), building trust with patients, and guiding them confidently through their treatment and financial options. High-Ticket Dentistry Explained: High-ticket dentistry refers to expensive dental procedures that require significant financial investment. These may include complex cosmetic dentistry treatments (like veneers or full-mouth reconstructions), dental implants, orthodontics, and other advanced restorative procedures. As a Treatment Plan Coordinator, your role will involve helping patients understand the value and benefits of these treatments, as well as offering flexible payment options to make these procedures more accessible. Duties and Responsibilities Other duties may be assigned. • Presents and sells high-ticket dental treatment plans by clearly explaining clinical recommendations, benefits, and value to patients.*, • Builds strong, trust-based relationships with patients to increase case acceptance and long-term retention.*, • Follows up with new and existing leads via phone, text, email, and in-person consultations to convert interest into scheduled and accepted treatment.*, • Works closely with dentists, hygienists, and clinical staff to ensure accurate treatment presentation and seamless patient experience.*, • Customizes financial solutions by explaining payment options, third-party financing, and internal payment plans to remove financial objections.*, • Tracks and manages leads, consultations, and case acceptance using the practices CRM or practice management software.*, • Continuously evaluates personal sales performance and adjusts approach to improve close rates and overall production.*, • Maintains accurate, organized documentation of patient interactions, treatment plans, and follow-ups.*, • Stays informed on dental procedures, technology, and industry trends to confidently educate patients and answer questions.* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities. • Proven experience in high-ticket sales, dental sales, medical sales, or treatment coordination, • Strong closing skills with a consultative, patient-first approach, • Excellent verbal and written communication skills, • Confidence discussing pricing, financing, and long-term treatment value, • Highly organized, self-motivated, and goal-driven, • High school diploma or GED required, • Dental office experience strongly preferred, • 24 years of high-ticket sales, medical/dental sales, or patient coordination experience preferred, • Equivalent combination of education and experience will be considered Key Requirements: • Willingness to continuously learn new things, • Friendly and vibrant personality., • Sales experience., • Strong communication skills and the ability to educate and motivate patients., • Organized, with attention to detail., • Caring attitude and desire to help patients., • Ability to discuss financial options confidently., • Bilingual in Spanish and English, • Experience in the Beauty industry is a PLUS, but not a must.Compensation:, • Competitive base salary with unlimited commission and bonuses. Why Join Us? • Uncapped Earnings: Earn unlimited commission and bonuses based on your success., • Supportive Team: Join a caring, patient-focused environment where your efforts are valued. We are 100% Drug Free Work Place

Job Description Job Title: Orthodontic Treatment Plan Coordinator Department: Operations Reports To: Dental Practice Manager FLSA Status: Non-Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary Coordinating communications with patients and parents to ensure a commitment to dental treatment plans. Adept at establishing effective relationships between doctors staff members and patients. Committed to clearly presenting treatment options. Duties and Responsibilities The duties include, but are not limited to: • Provide patients and parents with detailed information on dental financing options., • Respond to all patient and parent inquiries in a timely courteous manner., • Follow up with missed appointment letters, • Provide patients with a thorough explanation of the orthodontic procedures., • Maintain strong relationships with all patients and dental staff., • Discuss follow-up procedures with patients, • Maintain inventory of dental supplies and reorder as necessary., • Convince patients to commit to follow-up treatments., • Address any billing and insurance issues in a timely manner., • Address patient concerns and grievances in a timely manner., • Greet patients and answer any immediate questions., • Contact patients with appointment reminders., • Verify and update all patient demographic data, • Collect all insurance information from patient / parent, • Verify Insurance Benefits, • Verify both, insurance, and patient payments, are up to date., • Follow up with unpaid insurance, • Promote in office marketing items, • Gather and submit claims and documents required by Insurance companies, • Set up patient account in auto pay system (OrthoBanc), • Perform hard credit inquiries and set up financing (Care Credit), • Ensure office profitability by building productive schedules, • Follow up with patients’ Recall visits, • Enter transactions and post payments, • Review Provider’s schedule and charts (if applicable), • Ensure accuracy of accounts (set up properly / Guarantor / FRP in account /correct provider & clinic), • Collect signatures on contracts and consent forms, • Ensure lab cases are both sent to the lab and follow up for lab cases returned from lab, • Prepare accounts for Debond (retention agreements, termination waivers, reconcile final balances), • Ability to travel daily, by personal car, to multiple dental practices and corporate office, • Ensure that the provider will reach Goal production, • High school degree or GED required, • Substantial familiarity with Ortho treatments and procedures, • Strong knowledge of financing options and dental payment processing, • Proficient in the use of MS Office software applications, • Remarkable understanding of dental insurance claims, • Excellent interpersonal skills and communications abilities, • Impressive ability to efficiently manage multiple tasks Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR qUz9dmj1jC

Job DescriptionThe Clinical Coordinator for the Recollections Memory Care Unit is responsible for overseeing all clinical operations within the dementia care neighborhood. Working collaboratively with the Recollections Co-Coordinator, this nurse ensures the highest quality of care for residents by managing clinical staff, monitoring resident health, coordinating medical services, and maintaining compliance with professional standards and Department of Health regulations. The ideal candidate is empathetic, compassionate, patient, and committed to supporting residents with cognitive impairment in a safe and nurturing environment. Benefits Medical insurance, Dental insurance, Vision insurance, Paid lunch time and meals are provided free of charge, Vacation, Holiday and Sick Pay. Unused sick pay is paid out annually up to four days, the rest is banked for future needs. Culture The Clinical Coordinator for the Recollections Memory Care Unit is responsible for overseeing all clinical operations within the dementia care neighborhood. Working collaboratively with the Recollections Co-Coordinator, this nurse ensures the highest quality of care for residents by managing clinical staff, monitoring resident health, coordinating medical services, and maintaining compliance with professional standards and Department of Health regulations. The ideal candidate is empathetic, compassionate, patient, and committed to supporting residents with cognitive impairment in a safe and nurturing environment. Responsibilities RESPONSIBILITIES: • Partner with the Recollections Co-Coordinator to effectively operate and support the Memory Care Unit., • Provide clinical leadership and supervision to resident aides, including delegating assignments in accordance with each resident’s individualized Plan of Care., • Monitor residents’ medical conditions, promptly identify changes in condition, and communicate with physicians, families, and appropriate healthcare providers., • Oversee the medical needs of all residents within the unit to ensure timely and appropriate care., • Administer medications and treatments as ordered by physicians., • Maintain medication carts to ensure organization, proper storage, and compliant disposal of medications., • Ensure accurate, timely, and compliant documentation in accordance with professional nursing standards and Department of Health guidelines., • Participate in semi-annual care conferences with residents’ families and attend additional meetings as needed., • Assess the environment regularly to promote safety, functionality, and infection control best practices., • Support a culture of dignity, respect, and person-centered care for residents living with dementia., • Serve as a clinical resource for staff and assist with problem-solving related to resident care.QUALIFICATIONS:, • Active and unrestricted Licensed Practical Nurse (LPN) license in good standing., • Previous experience in memory care, geriatrics, long-term care, or assisted living strongly preferred., • Demonstrated leadership or supervisory experience is preferred., • Strong clinical assessment and critical thinking skills., • Knowledge of infection control practices and regulatory compliance., • Excellent communication and interpersonal skills with the ability to collaborate effectively with families, physicians, and interdisciplinary teams. Requisition #cml70xyqy3lb90jld8epesawt

Job Description Job Title: Treatment Plan Coordinator Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is seeking to hire a Treatment Plan Coordinator who is customer focused, compassionate, and dedicated to facilitating solutions to patient’s dental health needs. This Treatment Plan Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients. Duties and Responsibilities • Internalize the role of patient concierge, build trust by demonstrating the attitude of care and service, • Make welcome calls to all new patients, answer initial questions, set and manage expectations for the first visit, • Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit, • Present and explain all treatment plans involving out of pocket costs to patients, • Continuously assist patients in offering (payment plans including) Care Credit payment options. Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone, • Check patients in and out, schedule and confirm patient appointments, and handle patient paperwork including patient charts, referrals, appointment cards, and welcome packets, etc., • Maintain control of all patient payments and insurance statements; reinforce the office financial policy and ensure payments are current., • Preparing financial treatment plans and presenting to patient. Coordinate financial arrangements with the patients offering payment options, • Assist in identifying, alerting front desk, and collecting previous balances and current copays, • Performs miscellaneous job-related as assignedQualifications:, • Dental Experience required, • Excellent written and oral communication skills, • Computer competent and ability to work a multi-line phone system, • Professional and compassionate demeanor, • Enthusiastic and outgoing personality, • Willingness to go above and beyond to ensure patient satisfaction Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR X5QgK74HjP