Service Writer (Heavy Duty Truck and Bus Repair Shop)
2 days ago
Lakewood
Job DescriptionJob Summary Family owed Medium-Heavy Duty Truck Repair Company currently seeking an Administrative Assistant to work together with Shop Manager to complete daily clerical and billing tasks. Responsibilities and Duties • Answer phones and intake of incoming jobs., • Input all ordered parts on customer invoices and input of stock orders into system., • Keep track of and return parts and cores to vendors and acquire credits for return., • Open work orders when customers drop off trucks with details of complaints and work needed., • Ordering of parts and obtaining parts quotes., • Send emails to customers and vendors as needed., • Call for job approvals and purchase orders., • Input estimates online to Fleet Management Companies to obtain approvals., • Process customer payments by checks, credit card, or other transactions., • Keep office clean and organized., • Cover for Manager when out of office., • Assist with preparation of estimates., • Prepare invoices with detailed technician write-ups., • Set up vehicle tows and sublet services., • Print daily parts and revenue reports and input on spreadsheets.Qualifications and Skills, • Microsoft Office and other computer experience., • Must have a High School Degree, • Knowledge of automotive and truck parts is helpful but not necessary., • Detail-oriented with a keen sense of urgency., • Excellent people skills and a professional appearance., • Excellent organizational and time management skills., • Ability to multi-task and work in a fast-paced environment is desirable.Company Benefits and Perks, • Comprehensive Health Benefits including Dental and Vision, • 401k Plan, • Paid Holidays and Vacation Schedule