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  • Patient Care Coordinator
    Patient Care Coordinator
    6 days ago
    $20 hourly
    Full-time
    Melrose, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: Responsibilities • Provide outstanding customer service to every patient, • Coordinate patient visits to ensure proper progress of treatment plans, • Educate our patients on treatment plans, practice policies, financial responsibility, etc., • Schedule the treatment plan of the physicians with the patient, • Track referrals and treatment plans with patient, • Assist patients to set goals and identify the problem(s) when patients are not meeting their goals, • Assist patients with completion of paperwork when necessary, • Respond to patient inquires in a compassionate and timely manner, • Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate), • Ensure the compliance of treatment plans created by the physicians, • Responsible for maintaining confidentiality of personal information (HIPAA compliant), • Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting, • Provide advocacy, information, and referral services to patients, • Act as a back-up to other team members as needed, • Other duties as assigned Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred, • Knowledge of EMR system(s), • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Relaying a sense of compassion to our patients, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset and a willingness to 'get your hands dirty', • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Full-Time Pay: $20/hour

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  • Emergency Medical Technician (EMT-B) (Bronx Base)
    Emergency Medical Technician (EMT-B) (Bronx Base)
    6 days ago
    Full-time
    Gravesend, Brooklyn

    Midwood EMS is seeking new and experienced EMTs with excellent communication and interpersonal skills to work from our Bronx Base located in Westchester Square. What We Offer: $1,000 Sign-On Bonus for Full-Time Employee Flexible Schedules Seeking Full-Time and Part-Time EMTS Weekly Paychecks Paid Time Off Free Uniforms Daily Overtime and Bonus Opportunities Professional Work Environment Friendly, Dedicated Coworkers Bronx & Brooklyn Base Options Union Benefits About Midwood EMS: We love what we do and take great pride in how we do it Communication and great customer service are our cornerstones ensuring the highest level of patient satisfaction and quality care - every day and with every patient Qualifications of an EMT: Valid New York State EMT-Basic certification required New York State Driver’s License preferred Any and all other requirements for the position as determined by the New York State Department of Health or other regulating agency or statute. Duties & Responsibilities of an EMT: Provides Basic Life Support (BLS) in compliance with city, state, and organizational procedures Be helpful, friendly, and professional throughout all interactions with patients, co-workers, supervisors, and the public Must be able to lift, push, and pull 125 lbs or more Maintain a clean and fully stocked ambulance per NYS DOH requirements, restocking supplies at the end of each shift Notice: EMS agencies in NYS are required by law (Executive Law Section 837-s) to check applicants (who may be involved in the care or transportation of patients) personally identifying information against the Sex Offender Registry and make a determination of eligibility to become a member/employee pursuant to Correction Law Article 23-A Midwood EMS is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, protected veteran status, or any other characteristic protected by law.

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