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JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.

Overview Medical Clinics of NYC is seeking a reliable, detail-oriented, and personable Medical Receptionist / Office Assistant to join our dynamic team. This position is vital to ensuring smooth day-to-day operations and delivering exceptional service to our patients and visitors. Responsibilities - Greet and check in patients in a friendly and professional manner - Schedule and confirm appointments via phone, email, and patient portal - Answer and direct incoming calls, take messages, and provide accurate information - Verify insurance information and obtain necessary authorizations - Collect co-pays and manage billing inquiries - Maintain and update patient records and ensure confidentiality - Assist with filing, scanning, faxing, and other administrative tasks - Support medical staff with documentation and follow-ups as needed - Keep the front desk and reception area clean and organized - Manage office supplies and inventory - Coordinate with other departments to ensure optimal patient care Required Skills and Qualifications - Proficient in office management practices with strong computer literacy skills. - Excellent organizational skills to manage multiple tasks effectively while maintaining attention to detail. - Knowledge of medical terminology and insurance verification. - Previous experience in a medical office or clinic setting is a plus. (Freshers can apply!) Join our team as a Front Desk Receptionist where you will play an essential role in delivering outstanding service while contributing to the overall success of our organization!

Medical Assistant - Women's Health/Assisted Reproductive Technologies (Mandarin/Cantonese) a plus. As a medical assistant in Women's Health/ART, you will provide superior customer service by coordinating appointments, performing clinical duties and assisting the physician. Preferred Criteria: Knowledge of EMR Systems Medical Assistant Certification Experience Working in Women's Health Required Criteria: High School diploma or GED Successful completion of an approved Medical Assistant program Basic computer skills Ability to draw blood, take vital signs and medical history Assisting during medical examinations/ultrasounds Preparing and maintaining treatment rooms and medical instruments Organizing and scheduling appointments Updating and filling medical records and insurance reports Skills Proficient in Chinese (Mandarin/Chinese) Working experience as a medical assistant Service Oriented Proficient in MS office and patient management software eg. Practice Fusion Location: Women's Health/Fertility Clinic in Midtown Manhattan Salary: $19-$22 Job Types: Full-time, Part-time Pay: $19.00 - $22.00 per hour Expected hours: 18 – 40 per week Medical Specialty: Endocrinology Ob/Gyn Schedule: Monday to Friday Work Location: In person

We are seeking a dedicated and knowledgeable Staff Pharmacist for NEW PHARMACY . we are looking for an SP for credentialing for a new pharmacy. Need to handle credentialing ASAP and then can be full time pharmacist. No controls. Please apply to coordinate an interview over the phone. PAY: NEGOTIATED COMMISSION BASED ON SALES The ideal candidate will play a crucial role in providing exceptional patient care, ensuring the safe and effective use of medications. This position requires a strong understanding of medical terminology, physiology, and the ability to assess patient needs in various settings, including acute care and pediatrics. Duties Provide comprehensive pharmaceutical care to patients, including medication therapy management and patient assessment. Collaborate with healthcare professionals to develop and implement treatment plans tailored to individual patient needs. Administer immunizations and educate patients on medication usage, potential side effects, and interactions. Prepare and dispense medications accurately while adhering to safety protocols and regulations. Monitor patient outcomes and make necessary adjustments to medication regimens based on clinical assessments. Participate in IV infusion therapy as required, ensuring proper techniques are followed for patient safety. Maintain accurate records of prescriptions, patient interactions, and medication inventories. Stay current with advancements in pharmacology and participate in ongoing professional development. Experience A Doctor of Pharmacy (Pharm.D.) degree from an accredited pharmacy school is required. Previous experience in a hospital or acute care setting is preferred. Familiarity with medical terminology and physiology knowledge is essential for effective communication with healthcare teams. Experience with pediatrics is a plus, as well as proficiency in systems related to pharmacy operations. Strong interpersonal skills with a commitment to providing high-quality patient care.

Join Our Team as a Medical Assistant! Atrium Medical is a state-of-the-art internal medicine and primary care practice in Midtown Manhattan. With a small team of providers and a warm, collaborative culture, we pride ourselves on providing exceptional care — and creating an environment where team members feel supported and valued. Why Atrium?  Flexible schedule – better work-life balance than many clinical settings  Prime Midtown location – easily accessible via public transit  Competitive compensation – pay reflects your time and effort Clinical Duties  Room patients and record vital signs  Assist physicians during exams and minor procedures  Draw blood and perform EKGs when requested  Collect and process lab specimens Front Desk Operations  Greet patients and visitors warmly and professionally  Manage patient check-in/check-out, verify insurance, and collect copays  Schedule and confirm appointments via phone and EHR  Answer incoming calls, route messages, and handle inquiries  Process referrals, medical record requests, and prior authorizations  Coordinate with clinical staff to ensure smooth patient βlow  Uphold patient confidentiality and HIPAA standards

Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

Are you a people-oriented, organized individual with a knack for details? Join our team as a Dental Receptionist and Biller! We are looking for someone who is friendly, professional, and dedicated to providing exceptional service to our patients while managing billing tasks with accuracy and efficiency. Responsibilities: Greet and Check-in Patients: Provide a warm welcome to all patients, manage check-ins, and answer questions about appointments and treatments. Appointment Scheduling: Coordinate patient appointments to ensure efficient clinic flow and patient satisfaction. Insurance Verification & Billing: Verify patient insurance coverage, submit claims, and manage billing processes, including follow-ups on unpaid claims. Maintain Patient Records: Accurately input and update patient information and records in our database. Handle Patient Inquiries: Address questions regarding billing, insurance, and treatment plans with professionalism and patience. Collect Payments: Process patient payments and ensure accurate billing records are maintained. Qualifications: Experience in Dental Office Setting: Preferred but not required. Knowledge of Insurance Billing and Coding: Familiarity with dental billing software is a plus. Excellent Communication Skills: Ability to interact professionally with patients, insurance companies, and colleagues. Organized and Detail-Oriented: Ability to manage multiple tasks with accuracy. Customer Service Mindset: Friendly, approachable, and dedicated to patient satisfaction.

Our thriving Eye Care practice is seeking an experienced Customer Service Representative to work in our Flushing, Queens office. We are looking for someone who has a great personality who believes that patients should be treated as people rather than numbers on a file. The ideal candidate must understand the value of compassionate service, possess excellent communication and multitasking skills, a positive attitude, and a strong work ethic. If you meet these requirements, we would love to meet you! RESPONSIBILITIES AND DUTIES Maintaining a positive, empathetic, and professional attitude Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving patients' complaints Knowledge of medical and vision insurances and the ability to explain them to patients Keeping records of patients' interactions, transactions, comments, and complaints Communicating and coordinating with doctors and colleagues as necessary Ensure customer satisfaction and provide professional customer support Performs other duties as assigned, requested, or deemed necessary by management Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Ability to multitask Familiarity with Officemate a PLUS Bilingual in Korean a PLUS REQUIREMENTS High school diploma, general education degree, or equivalent Ability to stay calm when patients are stressed or upset Comfortable using computers and tablets Experience working with customer support Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekends as needed Experience: Customer service: 2 years (Required) Language: Korean (Required) Work Location: In person

Four Season Medical PLLC is seeking a detail-oriented and proactive Office Manager Assistant to support clinic operations across multiple locations. This role is ideal for a highly organized professional who thrives in a fast-paced healthcare environment and is comfortable traveling 1-2 days per week between clinics as needed. The Office Manager Assistant will play a key role in administrative coordination, credentialing processes, and recruitment efforts to ensure seamless clinic operations. Key Responsibilities: Administrative Support: Oversee daily communications, including emails and phone calls, and provide direct support to the clinic manager Clinic Coordination: Assist in organizing and executing clinic activities and events with efficiency and precision Credentialing Management: Oversee credentialing processes for doctors and nurses, ensuring compliance with healthcare regulations Recruitment & Hiring: Post and repost job openings, screen resumes, and assist with the hiring process for medical staff Visa Sponsorship Handling: Support and manage visa sponsorship processes for qualified candidates Multi-Clinic Support: Travel 1-2 days per week as needed between Manhattan, Brooklyn, Flushing, and Staten Island to ensure smooth clinic operations Qualifications: Proven experience in office administration, healthcare management, or a similar role Strong organizational and communication skills, with an emphasis on task execution and problem-solving Prior experience in credentialing doctors and nurses is required Must be bilingual in English and Chinese (Mandarin) to effectively communicate with staff and patients Benefits: Competitive salary based on experience Opportunities for career growth within a supportive healthcare team Travel reimbursement for clinic-related travel Join Our Team! This is an excellent opportunity for a motivated and detail-oriented professional to contribute to the smooth operation of a growing medical practice. If you are passionate about healthcare administration and clinic management, we encourage you to apply! Job Types: Full-time, Part-time Pay: $17.00 - $21.00 per hour Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Work Location: In person

Job Title: Clinical Research Coordinator Job Summary: A Clinical Research Coordinator (CRC) is responsible for overseeing clinical trials and research studies. This role involves coordinating all aspects of the research process, ensuring compliance with regulatory requirements, and maintaining accurate and detailed records of research activities. Key Responsibilities: 1. Study Coordination: - Coordinate and manage clinical trials and research studies from initiation to completion. - Develop and maintain study protocols, informed consent documents, and other study-related documentation. - Ensure adherence to study timelines and milestones. 2. Participant Recruitment and Management: - Identify and recruit eligible study participants. - Obtain informed consent from participants and ensure they understand the study procedures. - Schedule and conduct study visits, assessments, and follow-ups. 3. Data Collection and Management: - Collect, record, and maintain accurate study data in compliance with regulatory requirements. - Ensure data integrity and confidentiality. - Monitor and report adverse events and protocol deviations. 4. Regulatory Compliance: - Ensure compliance with local, national, and international regulations and guidelines (e.g., FDA, ICH-GCP). - Prepare and submit regulatory documents to Institutional Review Boards (IRBs) or Ethics Committees. - Maintain up-to-date knowledge of regulatory requirements and best practices. 5. Communication and Collaboration: - Act as a liaison between study sponsors, investigators, and other research staff. - Communicate study progress, issues, and updates to relevant stakeholders. - Coordinate and participate in study meetings and site visits. 6. Training and Education: - Train and supervise research staff and study participants on study procedures and protocols. - Stay current with advancements in clinical research and attend relevant training sessions and conferences. Qualifications: - Bachelor's degree in a related field (e.g., Nursing, Life Sciences, Public Health). - Previous experience in clinical research or a related field is preferred. - Knowledge of clinical trial regulations and guidelines (e.g., FDA, ICH-GCP). - Strong organizational and time-management skills. - Excellent communication and interpersonal skills. - Attention to detail and ability to maintain accurate records. - Proficiency in computer applications and data management systems. Working Conditions: - May require occasional evening or weekend work to accommodate study participants. - Potential exposure to clinical settings and patient care environments. - Ability to travel to study sites or attend conferences as needed. Career Advancement: - Opportunities for advancement to senior coordinator or managerial positions. - Potential for further education and certification in clinical research (e.g., Certified Clinical Research Coordinator (CCRC)). This job description provides a comprehensive overview of the roles and responsibilities of a Clinical Research Coordinator. If you have any specific questions or need more details, feel free to ask!

Job Summary The Registered Nurse (RN) is responsible for providing high-quality, patient-centered care, coordinating with healthcare teams, and supporting patient health and recovery. The RN will assess, plan, implement, and evaluate nursing care for patients in various medical settings, including hospitals, clinics, long-term care facilities, or home healthcare environments. Key Responsibilities Assess patient health conditions and develop individualized care plans. Administer medications, treatments, and procedures as prescribed by physicians. Monitor and record patient vital signs, symptoms, and medical history. Collaborate with doctors, healthcare professionals, and family members to provide comprehensive care. Educate patients and their families on treatment plans, medications, and health management. Maintain accurate medical records and documentation in compliance with regulations. Respond to emergencies and provide life-saving interventions. Ensure patient safety and comfort during treatment and care. Adhere to infection control protocols and maintain a clean, safe environment. Participate in care team meetings and contribute to care improvement initiatives. Qualifications Current RN license in [State/Region]. Associate or Bachelor’s Degree in Nursing (BSN preferred). BLS (Basic Life Support) and ACLS (Advanced Cardiac Life Support) certification. Strong communication, organizational, and critical thinking skills. Ability to work independently and as part of a team. Compassionate, patient-centered approach to care. Experience in [specialization, e.g., critical care, pediatrics, geriatrics] preferred. Working Conditions Shifts may include nights, weekends, and holidays. Ability to lift patients or medical equipment up to [X] pounds. Exposure to infectious diseases and hazardous materials.

Major Home Healthcare Agency in Queens New York has multiple full time positions for a hardworking warmhearted, detail-oriented, responsible, well-mannered, ambitious, energetic, English-Chinese (Mandarin-Cantonese) tri-lingual individuals to work in various departments. Responsibilities and Duties include but not limited to: Coordinator: - Review/verify authorizations and referrals - Receive and establish new patient accounts - Coordinate with patients and HHAs for ideal/optimized schedule match - Respond to and handle patient complaints - Update/maintain accurate patient and caregivers record in online platform - Pre-billing verification - Incident reporting - Implement compliance and disciplinary measures and assist in disciplinary actions - Work as liaison between insurance companies, case managers, patient families - HHA eXchange platform experience definitely a plus - Type 30+ WPM preferred - Proficient in English, Mandarin, Cantonese. Spanish a big plus Work Remotely No Job Type : Full-time Pay : $20.00 - $23.00 per hour Benefits : 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person

ANIBIC empowers people with intellectual and developmental disabilities so that they can live their best lives as independently as possible! ANIBIC is looking for an RN to join our team! We need a Registered Nurse who will provide medical care and oversight for about 20 people in our residential IRA program. Currently, the caseload for the RN will consist of individuals who are ambulatory, verbal, and generally independent and healthy. REQUIREMENTS: - Must be willing and able to travel to Regal Park and Briarwood and other surrounding areas of Queens, NY. - NY State Registered Nurse licensure - Must have valid driver's license and be able to commute in order to perform job responsibilities. - Excellent verbal & written communication and organizational skills - Prior experience working with ID/DD population in an OPWDD governed program preferred. - Experience providing training to Direct Support Professionals regarding medical care standards. THIS IS THE PERFECT OPPORTUNITY FOR : - An RN with experience serving the ID/DD population in OPWDD Certified programs. - An experienced RN who is burned out from providing consistent, high intensity medical care throughout their career. RESPONSIBILITIES: - Ensure medical care and appropriate medical follow-up for indiduals with intellectual disabilities. - Make weekly visits to assigned residences for individual medical monitoring and review of all medical reports, visit forms, diagnostic tests and laboratory results. - Oversee medication administration and perform reconciliation. - Provide initial and ongoing supervision/training/support to unlicensed direct support professionals on individual medical conditions and in all nursing tasks and or functions that they perform (ie. Medication Administration (AMAP Certifications), etc.); - Periodically review that the performance of unlicensed staff is consistent with standards of care and training. - Accompany individuals on critical medical appointments in order to enhance communication and coordination of needed medical services. - Attend meetings as a member of the interdisciplinary team to discuss individualized support plans. - Ensure compliance with regulatory standards and nursing practices. - Provide on-site training as needed to other program areas (ie. Day Program Services, etc.). - Light on-call responsibilities. FULL-TIME RN'S WITH ANIBIC GET THE FOLLOWING BENEFITS: - Low-Cost, High Quality Healthcare Insurance - Paid Time Off (Sick, Personal, Holidays) which advances work / life balance. - Life Insurance - Dental / Vision Insurance - 403(B) / Retirement - Paid training - Disability insurance - Supplemental insurance opportunities - An inclusive and diverse team environment - If you are a dedicated Registered Nurse with a passion for providing exceptional patient care, we encourage you to apply. ANIBIC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, ethnicity, gender, religion, sexual orientation, age, familial status, military status, disability and any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Our thriving practice is growing and we are seeking a skilled dentist to assist our patients in achieving optimal oral health! Our modern and updated dental boutique uses state-of-the-art technology, and our approach to patient care ensures satisfaction. You should have the experience, current licensure in good standing, a caring chair side manner, and effective communication skills. We offer a range of benefits, a highly trained clinical staff, and a support staff to help you stay focused on providing high-quality dentistry. If you’re looking to work alongside a professional and upbeat team, we’d like to connect. Please apply today! Compensation: $500-800 with production percentage Responsibilities: Work alongside our dental hygienists and administrative staff in composing comprehensive treatment plans Coordinate and perform preventive dental care treatments such as sealants, x-rays, fillings, and cosmetic dental services when indicated Seek consultation with dental specialists, such as pediatric dentists, orthodontists, endodontists, or periodontists when appropriate Determine and diagnose oral diseases and provide appropriate treatment for common dental problems including root canals, surgical extractions, cleanings, and restoration Supervise dental assistants, dental hygienists, associate dentists, and administrative staff, and communicate with support staff regarding patient care plans Qualifications: DDS (Doctor of Dental Surgery) or DMD (Doctor of Dental Medicine) degree from an ADA accredited dental school, and a Bachelor’s degree are required State license that is current, unrestricted, and in good standing Additional certifications required: CPR, BLS, and NPI Possess strong bedside manner, and great communication skills Advanced knowledge of dental standards and guidelines, public health standards, and dental medicine trends and advances is helpful General Practice Residency (GPR) NYS dental license NYS resident