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Talkiatry is led clinically by Dr. Georgia Gaveras, a board-certified child, adolescent and adult psychiatrist with an additional board-certification in addiction medicine. At Talkiatry, that means our psychiatrists are in control of their practice. Our support staff focuses on removing administrative duties, enabling you to spend more of your time on patient care. It also means providing flexibility in where and when you practice medicine. Our psychiatrists also enjoy control over their hours and schedule. We provide in-network, outpatient treatment for children and adults with depressive, anxiety, attention, and other disorders. Talkiatry does not provide intensive outpatient or partial hospitalization programs. We believe that solving the accessibility issues in mental health care begins with taking care of our doctors. We provide solutions to the challenges that psychiatrists are facing - from a lack of front and back-office infrastructure and support in private practice settings to being overworked and underpaid by hospitals, clinics, and other institutions. Talkiatry aims to bridge the current gap in outpatient psychiatry by providing high quality, respected medical care in a modern setting with modern tools. Through proprietary technology developed by psychiatrists for psychiatrists, we empower you to treat the conditions and population you enjoy, building a practice you find both satisfying and intellectually challenging. Talkiatry believes that psychiatric care should be affordable for patients and accepts all major insurance. As an integrated practice, we have a large in-house billing and patient care coordinator team that handles billing and administrative issues for our clinical staff. To learn more, please visit us at ___. Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: ___ & ___.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Talkiatry was built for Psychiatrists, by Psychiatrists and offers the stability and support of a hospital group with the autonomy of a private practice. We are currently seeking 100% Remote BC/BE Psychiatrists to join our national team as we continue to expand across the US. * Our Promises • Market-leading compensation. Competitive base salary coupled with productivity-based income. You retain a high percentage of your earnings; we pay at the top of the market., • Comprehensive employee benefits package designed specifically for high earning physicians and we cover up to 100% of your healthcare premiums, even for large families., • Lighter administrative burden and schedule flexibility. You can focus on providing great care, while maintaining control over your schedule. We will handle patient scheduling, billing, and various other support functions, • The efficiency of Talkiatry’s practice benefits you. Our single specialty focus, scale and technology allows for better reimbursement rates while maintaining lower practice expenses which enables us to pass the economic benefits to our psychiatrists., • Custom developed technology driven solutions for psychiatry including an integrated EMR which supports provider-to-patient messaging, telemedicine, direct lab integration and proprietary tools to track and gain insight into your patients’ outcomes., • Select a patient population according to your own criteria and preferences. Our patient intake process is robust and can be adjusted in real time to allow you to balance the acuity and diagnoses of the patient population you are treating., • You decide what allotted time is appropriate for your patients. Minimum of 60 minutes for intakes and 30 minutes on follow up visits., • Strong in-house referral network that allows you to refer patients to specialists and therapists whose practice exclusively supports patients our psychiatrists are actively treating. Best of all, clinical information is shared seamlessly through our EMR. Our Benefits • Health, Dental, Vision Insurance: Up to 100% of insurance premiums, • 100% Employer paid malpractice coverage, • Competitive 401K match with immediate participation, • PTO, sick time and 11 paid holidays, • Pre-tax commuter benefits, • CME allowance, • Flexible scheduling and patient criteria in a remote, telehealth environment, • Few administrative burdens with full-time, on-site billing and scheduling services, • Licensing support- Our in-house licensing department will be happy to assist in managing this process for you, and we cover the costs up front, • Technology package is provided, • In addition to a highly competitive Benefits plan, Talkiatry’s Full Time Psychiatrists compensation plan totals ~$300K- $350K+ annually, which consists of a base salary, in addition to a monthly productivity incentive; monthly productivity incentive is guaranteed throughout clinician’s onboarding ramp up period. Your Qualifications • Board eligible or certified in Psychiatry. Subspecialties strongly encouraged to apply., • Active and unrestricted license to practice medicine. We can assist in obtaining licensure as needed., • Excellent clinical knowledge and communication skills., • A willingness to learn new or streamlined EMR tools., • A proactive approach with a strong work ethic and desire to participate in a collaborative environment.

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals. We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP’s are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership. The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient., • The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company., • Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS & ABILITIES: Competencies for Success • Availability and Accessibility for patients to build trust from their patients. It is expected that PCP’s will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner., • Service Orientation — PCP’s provide care that they would want for a family member or for themselves to each patient at every interaction., • Evidence Based Medicine — The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes., • Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one’s patients, their team, their center and the company., • Quality — Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center., • Influence — PCP’s must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes., • Self-Care — A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes., • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application. MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required * Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working * Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required * Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required * Must have a current DEA number for schedule II-V controlled substances * Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment. PAY RANGE: $214,700 - $306,714 Salary EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

Description This position will be located at our new HCA North Dale Mabry Freestanding Emergency. Address: 15499 N Dale Mabry Hwy, Tampa 33618 Introduction Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At HCA Florida South Tampa Hospital our nurses set us apart from any other healthcare provider. We are seeking a(an) Charge RN North Dale Mabry Emergency to join our healthcare family. Benefits HCA Florida South Tampa Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. At HCA Florida South Tampa Hospital, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our Charge RN North Dale Mabry Emergency opportunity. Job Summary and Qualifications The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. What you will do in this role: • Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care., • Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team., • Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service., • Supports a patient-first philosophy and engages in service recovery when necessary., • Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives., • Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization., • Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines., • Supports proper inventory control and assists with managing supplies and equipment.What qualifications you will need:, • MUST HAVE RN EMERGENCY ROOM EXPERIENCE, • Must be licensed as a Florida Registered Nurse in accordance with state regulations or appropriate compact licensure. If compact license held, active FL RN license required within 60 days of hire., • Nursing Diploma or ASN required; BSN preferred., • Previous experience in an acute care setting strongly preferred., • Current American Heart Association BLS (Basic Life Support) certification, • American Heart Association ACLS (Advanced Cardiac Life Support) certification required within 6 months of hire/transfer., • American Heart Association PALS (Pediatric Advanced Life Support) and/or ENPC (Emergency Nurse Pediatric Course) certifications required within 6 months of hire/transfer., • Current NIHSS (National Institute of Health Stroke Scale) certification required within 6 months of hire/transfer., • Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, ability to follow verbal instructions, PC skills For over 40 years, HCA Florida South Tampa Hospital has been providing comprehensive healthcare services. We provide high-quality medical care. We also provide surgery, outpatient therapies, and acute care. With a team of skilled colleagues, it's no wonder we have a reputation for excellence. The over 180-bed acute care hospital is accredited by the Joint Commission. We provide 24-hour Emergency Care, Behavioral Healthcare, and Cardiovascular Services. We also provide General Surgery and Imaging & Diagnostic Services. As South Tampa Hospital and ER, we provide high quality, advanced care. We are one of the best-performing hospitals in the Tampa Bay area. We believe excellent people make excellence happen. If this sounds like the type of meaningful work you'd like to be a part of, we hope you'll consider our careers at South Tampa Hospital. HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Join a family that cares about every stage in your career! We are interviewing candidates for our Charge RN North Dale Mabry Emergency opening. Apply today and a member of our Talent Acquisition team will reach out. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview Sage Dental is seeking a Patient Coordinator to join our team in Brandon! Our Patient Coordinators professionally support the operations of the dental office. Sage Dental offers you: • Competitive base pay - PLUS BONUSES!, • Growth opportunity, • Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more! Responsibilities • Providing excellent customer service to all patients and visitors, • Coordinating patient check in/check out, • Scheduling appointments Conducting insurance verification, • Providing any additional assistance or support in daily operations Qualifications • A minimum of one year experience in a fast-paced dental office with HMO and PPO insurance, • Experience with dental software (Dentrix preferred) 2025-8271 #LI-KS1

Plastic Surgery Practice - Patient Sales Coordinator Tampa, Florida world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board-certified, well-respected, fellowship trained plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000., 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer., 3. Additional Responsibilities: • Organization – Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required., • Positivity & Normalcy – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ., • Bachelor’s degree., • 2-5+ years of sales experience – preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work., • Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must., • Outstanding verbal and written communication and presentation skills., • Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better., • Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly., • Excellent follow-up and organizational skills – a commitment to timely task completion without compromising quality is a must., • Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must., • Annual base pay of $50-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $80-$105,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes., • Paid time off, • Paid training, • Medical benefits per company policy for the employee, • 401k with match, • Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week, • Reasonable hours, • Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.

Position Purpose The Donor Services Coordinator II serves as a valued member of the Donor Services Team. The position delivers quality customer service at all times for its stakeholders (i.e. partner Organ Procurement Organizations-OPOs, partner tissue banks, partner eye banks, referring hospitals, medical examiner offices, funeral homes, and recovery team members), and requires high-level organizational skills in a fast-paced environment and attention to detail while multi-tasking. This position is comprised of four major functions: (i) referral intake and triage of potential donor cases, (ii) comprehensive medical screenings, (iii) conducting donation discussions, obtaining authorization, completing a medical/social questionnaire, and all necessary donation paperwork, and (iv) managing case logistics. Schedule • Training Schedule: (2-3 months) Mon - Thurs 10:00 am - 8:30 pm ET, • Night Shift 6:45pm to 7am EST Compensation & Benefits • Florida Range $22.70 - $26.60, • Paid time off with a starting maximum of 144.04 hours per year., • 8 Company paid Holidays per year., • Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid., • Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, Short Term Disability, and Long Term Disability plans., • Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents., • An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary., • Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc. Essential Duties and Responsibilities Referral Intake and Case Triage • Intake of patient referral information from various sources including hospitals, partner organizations, and medical examiners both electronically and over the phone., • Maintains accurate and organized donor information across different platforms and databases., • Answers incoming calls from hospitals and other donation partners regarding case logistics, donation potential, and general status updates. Donor Eligibility and Medical Screening • Assesses donation potential by assessing the patient's clinical course and health history; this is done through the use of electronic medical record access and working directly with hospital nurses and physicians in a professional, efficient, and precise manner., • Communicates donor medical information to tissue processors and partners to ensure the acceptability of potential tissue., • Collaborates with Partner Relations Management to troubleshoot challenges in real time., • Continually monitors research requests to meet distribution needs for research tissue. Donation Discussions and Advocacy • Informs and supports donor families through the donation process and empowers them to make an informed decision on donation., • Advocates for donation by highlighting the lasting impact donation gifts have on recipients. Addresses concerns families may have., • Partners with donor families to uphold donor registries and end-of-life wishes., • Completes necessary documentation with legal next-of-kin to authorize the recovery of tissue for transplant and research., • Performs a donor risk assessment interview with families to ensure the safety of donor tissue for recipients. This includes asking sensitive medical and behavioral questions and requires tact, poise, and diplomacy., • Acts as an expert in donation discussion and advocacy, constantly looking for ways to improve the way we engage with our donor families to improve the process and the experience for our donor families, and ultimately maximize the potential for donation and transplantation. Case Management and Logistics • Dispatches technicians and recovery teams to hospitals and other facilities to procure consented tissues for transplant and research., • Actively problem-solves logistical issues to ensure the safe recovery of donated tissue., • Coordinates closely with medical examiners and coroners to obtain a release for donation and creates recovery plans that ensure timely donation (while not interfering with autopsies and death investigation)., • Manages several active donor cases at a time with exceptional attention to detail, efficiency, and quality. Additional Responsibilities: • Routinely provides feedback to management of Donor Services, Recovery Services, and Partner Relations regarding hospital education needs, medical review, and coordination logistics., • As needed, assists Donor Referral Specialists with intaking calls and referrals, and triaging accordingly., • Ability to work long hours, nights, and weekends. Ability to work a flexible schedule that spans all shifts and days., • Actively participates in other projects and duties as assigned., • A personal dedication to organ donation required., • Strives to support the Mission, Vision, and Values of Lions World Vision Institute in all daily activities., • Completes continuous training requirements to maintain proficiency and improve performance in a rapidly changing work environment., • Additional duties as assigned. Qualifications To be successful in this position, an individual should be able to perform each essential duty proficiently. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Demonstrate proficiency of all aspects of referral intake, donor screening, donation discussion, authorization, DRAI completion, and case management., • Strive to maintain department performance goals., • Demonstrate proficiency of AATB, FDA, and EBAA guidelines and regulations pursuant to LWVI eye & tissue donor screening and recovery., • Demonstrate proficiency in LWVI donor criteria, policies, and all Donor Services protocols/SOPs and be current in all training. Education and Experience • Associate or Bachelor's degree in a related field preferred., • Minimum of one year in a DSC position or equivalent work experience or education., • CEBT and/or CTBS certification preferred. Knowledge, Skills, and Abilities • Excellent oral / written communication and team-building skills, with the ability to collaborate effectively with all staff and contribute to a positive environment both in person and remotely., • Ability to effectively communicate professionally as a representative of the organization with external partners, donor families, and leadership., • Proficient working knowledge of basic medical pathophysiology as it pertains to determining preliminary donor eligibility., • Ability to demonstrate adaptability and flexibility in prioritization, organizational, and multitasking skills., • Ability to process details pertaining to death is essential., • Ability to type >45 wpm with proficient use of basic Microsoft Office products, web browser, and a telephone system., • Ability to work independently and as a part of a team., • Ability to anticipate and critically think through problems., • Possess an Internet speed of at least 50mbps. As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at (800) 214-6356 for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9

As a Patient Experience Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Patient Experience Coordinator. When you join our team as a Patient Experience Coordinator, you will have

Job DescriptionBilingual Call Center Scheduling Coordinator Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service—it’s our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Bilingual Call Center Scheduling Coordinator to join our team. In accordance with TFHC policies and procedures, this role is responsible for answering incoming calls, scheduling patient appointments, and tasking phone messages to the appropriate health center and personnel. The coordinator plays a vital role in ensuring a positive patient experience through excellent communication and customer service. Essential Responsibilities * Answer and direct incoming telephone calls received by the call center * Accurately and efficiently schedule patient appointments * Task phone messages to health centers’ task pools as appropriate * Collect and enter demographic information into the Electronic Health Record (EHR); verify corrections as needed * Utilize call center training materials and adhere to established policies and procedures * Demonstrate consistent application of quality customer service skills * Support TFHC’s Mission, Vision, and Values * Adhere to HIPAA, TFHC, and accreditation agency rules and regulations * Perform other duties as assigned by supervisor Qualifications * High School Diploma or equivalent required * Minimum of six (6) months of customer/patient service experience in a high-volume FQHC, hospital, or call center Skills & Abilities * Exceptional customer service skills * Strong verbal and written communication skills; bilingual (English/Spanish) or multilingual strongly preferred * Familiarity with medical and dental terminology * Ability to use and maximize call center software and related technology * Proficiency in Microsoft Office Suite and Electronic Health Records * Ability to thrive in a fast-paced, high-demand administrative or clinical setting Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you’ll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you’re ready to embark on a career journey that’s more than just a job, apply today and help us deliver exceptional patient scheduling and support services at Tampa Family Health Centers.

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As the Ambulatory Patient Support Coordinator, your main objective will be to create a welcoming and supportive environment for patients and visitors at all hospital campuses. If you are passionate about creating a positive impact on patient care and enjoy working in a collaborative and dynamic envi

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Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs. Upperline Health is the nat

Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. Want to grow your career in healthcare operations. As a Patient Care Coordinator, you'll be the heartbeat of our operations-conne

Job Description In this role you will: The primary responsibility of the Orthopaedic Technician/Athletic Trainer is to measure, fit and dispense braces and splints as well as the placement of casts as directed by the physician. The Orthopaedic Technician/ Athletic Trainer is required to research and comprehend the technical aspects of all types of bracing and casting in order to act as a resource to the medical team. They are also responsible for making sure all paperwork is completed and distributed to the proper team members to ensure timely billing. The Orthopaedic Technician/Athletic Trainer will be responsible for maintaining their assigned work areas in a clean and well stocked condition as well as inventory control, order entry and restocking in their designated area. When available, the Orthopaedic Technician/Athletic Trainer should assist the Medical Assistant and other support staff with placing patients in rooms or any other duties deemed appropriate by their supervisor in order to make the clinic flow more smoothly providing patients with excellent customer service. Key Responsibilities: • Provide excellent customer service., • Applies and educates patients on durable medical equipment (DME)/bracing to protect or prevent injuries as ordered by the physician. This includes off the shelf and custom functional knee braces., • Applies and educates patients on bandages, casts, and splints to protect or prevent injuries as ordered by the physician., • Answers patient calls regarding questions or concerns with casts, splints, or DME., • Properly documents/dictates in our Athena (EMR) and Empower (Inventory) systems on all cast and dme clinic patients and DME items dispensed., • Maintains the cast room in a clean and sanitary manner by ensuring all patient treatment surfaces, exam tables, foot stands, etc., are wiped down with antimicrobial solution after each patient., • Ensures casting and DME supplies are adequately ordered and stocked. Report any overstock, inadequate stock or deadstock items to DME Inventory Coordinator and DME Supervisor., • Responsible for receiving DME and supply orders, ensuring accuracy of packing slip information and attaching the packing slip to the purchase order., • Promotes high levels of teamwork and morale within the department., • Attends regular staff meetings with the DME Manager and Supervisors., • Promotes interdepartmental collaboration., • Promote sense of pride in FOI and positive interpersonal relations among all team members., • Regular hours M-F (8 hr shifts), option for overtime on Saturdays, • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute, • All other duties assigned. About You: • Certified Athletic Trainer, • BS Degree preferred or higher, • Preferably a minimum of 1 to 2 years in medical field., • Excellent communication skills both verbal and written., • Computer proficiency: MS Word, Excel, EMR systems., • Meet the expectations of our internal and external customers in providing excellent service, • Ability to perform tasks independently with the direction of the DME manager, • Demonstrate effective problem-solving skills., • Willingly perform other duties or tasks as assigned and handle multiple tasks effectively and efficiently, • Enjoy working as part of a team At FOI our goal is to provide our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: • Work in well structured Outpatient Orthopaedic setting on a multidisciplinary team with Orthopaedic Surgeons, PA’s/ARNP’s, Physical Therapists., • Enjoy excellent job security and stability and work/life balance with regular hours., • Be part of this dynamic and growing high level Therapy team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Job Description In this role you will: The primary responsibility of the Orthopaedic Technician/Athletic Trainer is to measure, fit and dispense braces and splints as well as the placement of casts as directed by the physician. The Orthopaedic Technician/ Athletic Trainer is required to research and comprehend the technical aspects of all types of bracing and casting in order to act as a resource to the medical team. They are also responsible for making sure all paperwork is completed and distributed to the proper team members to ensure timely billing. The Orthopaedic Technician/Athletic Trainer will be responsible for maintaining their assigned work areas in a clean and well stocked condition as well as inventory control, order entry and restocking in their designated area. When available, the Orthopaedic Technician/Athletic Trainer should assist the Medical Assistant and other support staff with placing patients in rooms or any other duties deemed appropriate by their supervisor in order to make the clinic flow more smoothly providing patients with excellent customer service. Key Responsibilities: • Provide excellent customer service., • Applies and educates patients on durable medical equipment (DME)/bracing to protect or prevent injuries as ordered by the physician. This includes off the shelf and custom functional knee braces., • Applies and educates patients on bandages, casts, and splints to protect or prevent injuries as ordered by the physician., • Answers patient calls regarding questions or concerns with casts, splints, or DME., • Properly documents/dictates in our Athena (EMR) and Empower (Inventory) systems on all cast and dme clinic patients and DME items dispensed., • Maintains the cast room in a clean and sanitary manner by ensuring all patient treatment surfaces, exam tables, foot stands, etc., are wiped down with antimicrobial solution after each patient., • Ensures casting and DME supplies are adequately ordered and stocked. Report any overstock, inadequate stock or deadstock items to DME Inventory Coordinator and DME Supervisor., • Responsible for receiving DME and supply orders, ensuring accuracy of packing slip information and attaching the packing slip to the purchase order., • Promotes high levels of teamwork and morale within the department., • Attends regular staff meetings with the DME Manager and Supervisors., • Promotes interdepartmental collaboration., • Promote sense of pride in FOI and positive interpersonal relations among all team members., • Regular hours M-F (8 hr shifts), option for overtime on Saturdays, • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute, • All other duties assigned. About You: • Certified Athletic Trainer, • BS Degree preferred or higher, • Preferably a minimum of 1 to 2 years in medical field., • Excellent communication skills both verbal and written., • Computer proficiency: MS Word, Excel, EMR systems., • Meet the expectations of our internal and external customers in providing excellent service, • Ability to perform tasks independently with the direction of the DME manager, • Demonstrate effective problem-solving skills., • Willingly perform other duties or tasks as assigned and handle multiple tasks effectively and efficiently, • Enjoy working as part of a team At FOI our goal is to provide our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: • Work in well structured Outpatient Orthopaedic setting on a multidisciplinary team with Orthopaedic Surgeons, PA’s/ARNP’s, Physical Therapists., • Enjoy excellent job security and stability and work/life balance with regular hours., • Be part of this dynamic and growing high level Therapy team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Job Description Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart — and we’re looking for a compassionate, energetic Care Coordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we’d love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Care Coordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes. Summary of Duties: Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations. Duties & Essential Functions: Therapy Delivery & Clinical Care Support · Deliver provider-directed therapies with precision and safety. · Prepare patients for examinations and explain expectations. · Document all therapies accurately and in real time. · Monitor patient tolerance and escalate clinical concerns appropriately. · Reinforce patient understanding of therapy purpose, expectations, and care progression. · Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care. Care Plan Fulfillment & Outcome Support · Ensure patients receive therapies according to provider-prescribed cadence. · Identify care plan deviations and escalate to the Lead Care Coordinator. · Support care plan scheduling through communication with Administrative Care Coordinators. Documentation & Order Completion · Document all therapy services accurately in the EHR. · Ensure therapy documentation supports billing integrity. · Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling. Insurance, Billing & Pre-Authorization Support (Clinical Coordination) · Verify accurate patient insurance information during patient visits. · Escalate missing or unclear authorizations to Administrative Care Coordinators. · Support billing integrity through complete and timely documentation. · Identify authorization barriers impacting care and communicate appropriately. Compliance, Production & KPI Alignment · Monitor patient attendance and escalate compliance gaps. · Support KPI goals linked to therapy throughput and care plan adherence. · Participate in team huddles and workflow discussions. Team Collaboration & Clinic Support · Collaborate with Administrative Care Coordinators, Lead Care Coordinator, providers, and imaging teams. · Assist clinic operations during high-volume moments. · Support unified patient care and interdepartmental teamwork. Clinic Culture Expectations · Model Conscious Leadership behaviors (ownership, curiosity, empathy). · Demonstrate professionalism, patience, and emotional intelligence. · Promote a unified, patient-first environment. Skills & Competencies · Strong communication and patient engagement skills. · Attention to detail and consistency in therapy delivery. · EHR and documentation proficiency. · Team-oriented mindset and adaptability. Experience Requirements Preferred: · 1–2 years of rehab, therapy, or patient support experience. · EHR documentation experience. We will train patient-centered candidates demonstrating reliability and professionalism. Clinic hours: * Monday: 8:00 AM – 11:00 AM, 3:00 PM – 6:00 PM * Tuesday: 12:30 PM – 7:00 PM * Wednesday: 8:00 AM – 11:00 AM, 3:00 PM – 6:00 PM * Thursday: 12:30 PM – 7:00 PM * Friday: 7:00 AM – 1:00 PM Join the Complete Care Family If you’re ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. Powered by JazzHR uWj24ht9FK

Job Description Job Type: Full-time, non-exempt Reports to: Executive Director, Head of Site Operations Join Us at Civia Health At Civia Health, our Clinical Research Coordinators are essential to deliver trials that are efficient, ethical, and patient-centered. We’re seeking an organized and motivated CRC who thrives in a fast-paced, collaborative research setting. You’ll be the primary point of contact for participants and ensure that trials are conducted with precision and care. This position offers the opportunity to work in a technology-enabled research environment utilizing electronic source documentation (eSource), eConsent, electronic Investigator Site Files (eISF), and other digital tools to streamline trial conduct. The CRC will also have the opportunity to provide occasional on-site support at partner locations as needed. At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate. We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it. We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort. What It Means to Work at Civia Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work. At Civia, your contributions aren’t just transactional, they’re transformational. What You’ll Do Clinical Trial Coordination • Coordinate and manage all aspects of assigned Phase 2–4 clinical trials from site initiation to close-out., • Conduct study visits, including obtaining informed consent, performing protocol-required procedures, and collecting source data using eSource systems., • Ensure timely and accurate entry of study data into electronic case report forms (eCRFs). Technology & Documentation • Utilize eSource, eConsent, eISF, and other clinical trial software platforms to maintain complete, accurate, and regulatory-compliant study records., • Support site readiness and compliance with 21 CFR Part 11, ICH GCP, and sponsor SOPs. Regulatory Compliance • Maintain up-to-date regulatory documents and study binders (electronic and/or paper as required)., • Assist with preparation for sponsor, CRO, or regulatory audits. Patient Engagement & Safety • Recruit, screen, and enroll study participants according to protocol inclusion/exclusion criteria., • Ensure ongoing patient safety by monitoring for adverse events and reporting per protocol. Collaboration & Support • Serve as the primary point of contact for sponsors, CROs, monitors, and other site staff. Support training and mentoring of new CRC staff as assigned. • Provide on-site support at additional study locations when required (occasional travel)., • Occasional travel may be required for audits, site visits, or team meetings. What You Bring • Bachelor’s degree in health sciences, nursing, or related field (or equivalent experience). Willingness to travel occasionally to other sites for study support. * Strong interpersonal skills for effective collaboration with patients, investigators, and sponsors. * Excellent organizational skills, attention to detail, and ability to prioritize multiple studies. * Proficient in Microsoft Office Suite and clinical trial management systems (CTMS). * Experience with eSource, eConsent, and electronic ISF systems strongly preferred. * Minimum 3 years of experience coordinating Phase 2–4 clinical trials in a site, SMO, or academic research setting. * Certified Clinical Research Coordinator (CCRC) a plus. * Knowledge of GCP, FDA regulations, and clinical trial conduct. What We Offer * Competitive compensation * Medical, dental, and vision insurance * Generous PTO and paid holidays * Flexible scheduling options * Professional development and continuing education support * A mission-driven team that values respect, inclusion, and innovation Ready to Make an Impact? * Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact. * Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change. * People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work. * Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow. If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you! Powered by JazzHR Q359SHqd1B

Job Description Join Our Team as a Patient Coordinator at IBI Healthcare! Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you! IBI Healthcare Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Patient Coordinator to join our world-class team. What We’re Looking For: • Patient-Centered Approach: Provide exceptional, high-quality care to each patient, every day., • Bilingual Preferred: Fluency in English and Spanish is a plus., • Cosmetic/Plastic and Telemedicine Experience: Prior experience in a cosmetic/plastic or telemedicine clinic and knowledge of telemedicine technologies are preferred., • Exceptional Communication Skills: Ability to engage effectively with physicians, clinical staff, and patients., • Problem-Solving and Decision-Making Abilities: Ability to prioritize workload, meet deadlines, and develop solutions to patient needs., • EMR Proficiency: Experience working with electronic medical records and patient scheduling systems., • Technical Skills: Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed., • Administrative Excellence: Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey., • Attention to Detail: Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience., • Upselling Additional Services: Educate patients on available services and facilities to enhance their care., • Provide exceptional patient care through effective communication and support in both English and Spanish., • Manage telehealth appointments and ensure smooth operation of clinic systems., • Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling., • Maintain accurate patient records and handle medical administrative tasks efficiently., • Collaborate with medical staff to ensure a seamless patient experience in a dental or medical office setting. At IBI Healthcare, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach. What We Offer: • A Supportive Team Environment: Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture., • Professional Growth: Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement., • Fastest Growing Surgical Practice in the Southeast: Be a part of a thriving organization that is making a difference in patient care. Apply today and become a key player in delivering exceptional healthcare experiences at IBI Healthcare! We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. IBI Healthcare does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.

Job Description Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart — and we’re looking for a compassionate, energetic Care Coordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we’d love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Care Coordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes. Summary of Duties: Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations. Duties & Essential Functions: Therapy Delivery & Clinical Care Support · Deliver provider-directed therapies with precision and safety. · Prepare patients for examinations and explain expectations. · Document all therapies accurately and in real time. · Monitor patient tolerance and escalate clinical concerns appropriately. · Reinforce patient understanding of therapy purpose, expectations, and care progression. · Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care. Care Plan Fulfillment & Outcome Support · Ensure patients receive therapies according to provider-prescribed cadence. · Identify care plan deviations and escalate to the Lead Care Coordinator. · Support care plan scheduling through communication with Administrative Care Coordinators. Documentation & Order Completion · Document all therapy services accurately in the EHR. · Ensure therapy documentation supports billing integrity. · Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling. Insurance, Billing & Pre-Authorization Support (Clinical Coordination) · Verify accurate patient insurance information during patient visits. · Escalate missing or unclear authorizations to Administrative Care Coordinators. · Support billing integrity through complete and timely documentation. · Identify authorization barriers impacting care and communicate appropriately. Compliance, Production & KPI Alignment · Monitor patient attendance and escalate compliance gaps. · Support KPI goals linked to therapy throughput and care plan adherence. · Participate in team huddles and workflow discussions. Team Collaboration & Clinic Support · Collaborate with Administrative Care Coordinators, Lead Care Coordinator, providers, and imaging teams. · Assist clinic operations during high-volume moments. · Support unified patient care and interdepartmental teamwork. Clinic Culture Expectations · Model Conscious Leadership behaviors (ownership, curiosity, empathy). · Demonstrate professionalism, patience, and emotional intelligence. · Promote a unified, patient-first environment. Skills & Competencies · Strong communication and patient engagement skills. · Attention to detail and consistency in therapy delivery. · EHR and documentation proficiency. · Team-oriented mindset and adaptability. Experience Requirements Preferred: · 1–2 years of rehab, therapy, or patient support experience. · EHR documentation experience. We will train patient-centered candidates demonstrating reliability and professionalism. Clinic hours: * Monday: 8:00 AM – 11:00 AM, 3:00 PM – 6:00 PM * Tuesday: 12:30 PM – 7:00 PM * Wednesday: 8:00 AM – 11:00 AM, 3:00 PM – 6:00 PM * Thursday: 12:30 PM – 7:00 PM * Friday: 7:00 AM – 1:00 PM Join the Complete Care Family If you’re ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. Powered by JazzHR 78fqKmrAnO

Job Description Reports to: Supervisor of Provider Enrollment & Credentialing Hybrid: 1 day in office per month Pay: $24.00 - $26.00 an hour The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. The Provider Enrollment & Credentialing Coordinator is responsible for all aspects of provider enrollment, credentialing, recredentialing, and privileging processes for employed and contracted practitioners. This includes maintaining accurate provider data in credentialing databases, ensuring timely submission and renewal of required documentation and supporting compliance standards. The Coordinator will work closely with providers, payers, and internal departments to ensure practitioners are appropriately credentialed and enrolled to support timely patient access and reimbursement. Responsibilities: • Coordinate initial credentialing and recredentialing for physicians, physician assistants, and advanced practice providers across Medicare, Medicaid, commercial insurers, and delegated payers., • Obtain and maintain NPI provider numbers utilizing the PECOS, Medicaid, Availity and NPPES websites., • Prepare Credentialing files for FOI Credentialing Committee. This would include completing all required primary source verifications., • Track and maintain provider insurance participation status and effective dates in Athena., • Maintain timely and accurate data entry in credentialing databases and payer portals; update provider rosters and profiles as needed., • Process facility privilege applications and reappointments of privileges., • Monitor and manage expirable documents (licenses, DEA, board certifications, malpractice insurance), alerting providers and escalating unresolved expirations to the Manager., • Submit and update provider information in the CAQH ProView system as required by participating health plans., • Ensure compliance with NCQA, URAC, CMS, and payer requirements for provider credentialing and enrollment., • Assist with issue resolution and communication with payers regarding credentialing/enrollment status and delays., • Upload and track CME documentation in relevant databases (e.g., CE Broker)., • Communicate credentialing or enrollment issues and application delays to the Manager in a timely manner., • Participate in internal audits, special projects, and process improvements as directed., • Healthcare administration, business, or a related field preferred., • Minimum 2 years of experience in provider credentialing or enrollment, preferably in a healthcare, medical group, or managed care environment., • Working knowledge of:, • Credentialing standards (NCQA, URAC, CMS), • Credentialing software and payer enrollment systems, • Proficiency in Microsoft Excel and Office Suite; comfort with electronic databases and file management systems., • Strong attention to detail, organization, and ability to manage multiple tasks and deadlines., • Effective verbal and written communication skills, especially in provider-facing interactions., • Prior experience with delegated credentialing or payer audit support, • Experience using Athenahealth and VerityStream platforms, • Basic understanding of medical terminology and healthcare regulations We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Job Description Dental Assistant Reports to: Dentist / Operations Leader FLSA Status: Non - Exempt (Hourly) Department: Operations Employment Status: At-Will Incentive Eligibility: Eligible Job Summary The Dental Assistant has the skills, responsibilities, tasks and expectations to assist/support the dentist in delivering exceptional care to all patients under the guidance and support of the dentist and Operations Leader. The dental assistant contributes to the financial and non-financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The dental assistant gains the trust of the patient within their licensure and/or training. Working under the Direction of the dentist and Operations Leader, the tasks and responsibilities of a Dental Assistant include but are but not limited to: • Sets up/breaks down rooms and operatories to ensure a safe environment for the patients and Dentists., • Prepares patient for treatment, sterilizes instruments and dental furniture, sets up trays and prepares materials, • Assists dentist chair-side during procedures, • Takes quality / acceptable radiographs, x-rays, panoramic x-rays, digital scans and 3D images as prescribed by the dentist, • Provides post operative instructions to patients as needed, • Instructs patient in oral hygiene when appropriate, • Manages lab cases, keeps equipment maintenance logs up to date and prepares charts in advance for patient safety, office efficiency and the patient experience., • Enters relevant / important information and keeps records into the practice management in support of / under the direction of the dentist, • Utilizes tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier., • Has a "yes mentality” when helping patients., • Makes a positive first impression with patients by phone or in person., • Be a champion of the Marquee Dental Partners Mission, Vision, and Values, • Ensure that ALL patients have an extraordinary experience in a Marquee office, • Hold self accountable for successful completion of projects, job duties, and all company deliverables., • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary., • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions., • Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and patient coordinator, • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc., • High School diploma or equivalent, • License / training as required by their state/county/local licensing agency, • Current state / county / local Dental Assisting License as defined by licensing agency, • Competitive, energetic results driven, • Self-starter, Independent worker/thinker, • Goal achiever, • Organized, safety conscious, • Customer Service Focused, • Tech savvy, computer proficient, • Attention to detail, • Lifelong learner, committed to continual educational advancement, • Can take respectful, constructive feedback, • Can complete tasks in a timely manner

Job DescriptionSalary: $16/hr Patient Care Coordinator PLEASE NO PHONE CALLS - APPLY ONLINE At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help: Benefits: • Medical, Dental, Vision, Life, Short Term Disability, Long term Disability, Accident and Critical Insurance Offered, • 60 Day Probationary Period, • Benefit Eligibility - 1st of the Month following 60 Days, • Vacation Time - 1 Week After 6 Months, 2 Weeks After 2 Years, 3 Weeks After 5 Years, • Sick/Personal Time - 1 Paid Day Per Quarter Summary of Duties: • Manage office schedule to ensure efficient patient care, • Utilize Sycle to set appointments, update patient information, and enter patient purchases, • Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer, • Teamwork Oriented - Work along side your office counterpart; regional and corporate management, • Maintain a clean, inviting andfriendly environment in the office, • Maintain accurate records of deposits, inventory, and call activity, • Basic understanding and knowledge of hearing instruments and their function Requirements: • Proficientcomputer skills, • Excellent communication skills - bilingual is a plus, • Ability to work quickly, accurately, and independently in a fast-paced environment, • Strong ability to multitask for efficient use of time, • Speech clarity, • Reliable transportation Hours of Operation: • Monday - Friday 9AM - 4:30PM, • Saturdays by appointment only Education: • High school diploma or equivalent

Job Description Job Description The Denture Place is excited to announce a job opening for a full-time Dental Office Treatment Coordinator/Office Manager. This pivotal role within our organization is ideal for a dynamic and driven individual who is eager to make a significant impact in a thriving dental practice. As we continue to grow, we are in search of someone who can handle the complexities of treatment coordination and office management with a high degree of professionalism and effectiveness. We are a privately owned, modern dental practice dedicated to providing exceptional dental care. The right candidate for this role will be enthusiastic about developing their career and expanding their skills in a supportive and energetic environment. If you are looking to step up in your dental career and lead a team towards excellence in patient care and operational success, we encourage you to apply for this vital position. Duties and Responsibilities • Presenting and coordinating treatment plans effectively to patients., • Communicating closely with our doctors to ensure patient care is seamlessly integrated., • Submitting dental insurance claims and processing Explanation of Benefits (EOBs)., • Maintaining thorough collections and accurate aging reports., • Tracking and reporting key metrics for the office to aid in strategic planning., • Developing and maintaining strong relationships with patients, ensuring a high level of satisfaction and care., • Overseeing the daily operations of the dental office to ensure efficiency and compliance with all policies and regulations., • Mentoring and leading office staff to promote a collaborative and effective workplace., • Managing patient scheduling to optimize workflow and maximize resource utilization., • Handling patient issues and inquiries with utmost professionalism, • Ensuring that the office adheres to industry standards and regulations while maintaining a safe and welcoming environment for both staff and patients.Requirements, • Minimum of 1 year of experience as a Dental Assistant (Required)., • High School Diploma (Required)., • US Work Authorization (Required)., • Experience working with Eaglesoft dental software (Preferred)., • Bachelor’s degree in a relevant field (Preferred)., • Bilingual in Spanish would be a beneficial, • Driven and self-motivated with a proven track record of reliability in previous roles., • Outstanding customer service skills and a positive attitude towards patients and coworkers., • Ability to learn quickly and eager to take on new challenges in a changing environment., • Excellent organizational skills and the ability to multi-task effectively in a fast-paced setting., • Strong team player with the ability to foster a cohesive and productive workplace culture.

Job DescriptionJob descriptionCurrently hiring providers licensed and living in Tampa, Daytona, and Jacksonville Icon Health is a leading provider of value-based musculoskeletal (MSK) care, collaborating with payers and providers to enhance outcomes and experience for individuals. The company partners with health plans and risk-bearing providers to assume accountability for reduced total cost of care. By combining technology-enabled MSK providers with proactive care coordination and decision support services, Icon Health delivers multidisciplinary, evidence-based care. We founded Icon Health on the conviction that every patient should be genuinely delighted with their care experience. By prioritizing patient-centered practices, ensuring clear care goals across the entire clinical team, and placing clinicians at the heart of care delivery, we aim to transform a fragmented system into one that truly serves patients. Our model uses a team-based approach to care, integrating musculoskeletal expertise and primary care to achieve better patient outcomes. At Icon Health, we foster a culture that embraces bold thinking, rapid iteration, and practical problem-solving. We seek team members who relish challenging the status quo and thrive in vertically integrated roles—where ideas can swiftly move from concept to execution without layers of red tape. Above all, we value individuals who are eager to roll up their sleeves, tackle obstacles head-on, and create innovative solutions that improve the lives of our patients and our clinical partners. Responsibilities • Perform initial orthopedic telehealth and in person visits including but not limited to diagnosis, ordering imaging, and referring patients for in person care when appropriate., • The in person visits will be at a PCP office (exact location TBD) performing orthopedic exams and injections., • Build trust with patients through empathy, knowledge, experience, and shared decision making, • Communicate and collaborate with physical therapists, physicians, and other members of the Icon clinical team, • Create the patient’s personalized treatment plan and along with your dedicated care coordinator, determine next steps and navigate the patient through the journey We are always looking for new team members who will add to our company’s DNA and have a strong passion for impact. • Minimum of 5 years as a PA practicing in outpatient orthopedics with experience in multiple subspecialties, • Excellent interpersonal skills and ability to engage patients in an empathetic manner, • Excellent clinician to clinician interpersonal skills to engage and coordinate with other providers, • Comfortable learning and utilizing several technology and telehealth platforms, • Hard-working and able to handle the pressure of a fast-paced environment Yearly Salary Commensurate with Experience Malpractice and Supervising MD will be provided State Licensing and NCCPA Fees are covered $500/year for CME Hours: Full Time (Hours are Monday-Friday no nights or weekends) No call Full Benefits Employee funded 401k Qualifications Pay: $125,000.00 - $150,000.00 per year Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Work Location: Hybrid remote in Tampa, Daytona, and Jacksonville Powered by JazzHR puo083OLFg

Job Description HMC Dental Services Inc. is seeking a highly experienced and detail-oriented Dental Billing Specialist to join our elite, technology-driven dental practice. The ideal candidate will have a strong background in dental billing, ADA coding, insurance verification, and account reconciliation. This role is pivotal to maintaining an efficient revenue cycle and providing an outstanding patient experience through accurate and transparent billing practices. Key ResponsibilitiesInsurance Claims Management • Prepare and submit dental claims accurately and timely (electronic and manual)., • Verify dental insurance eligibility and benefits (PPO & Medicare Advantage)., • Attach necessary documentation (e.g., x-rays, perio charting, narratives) through platforms,, • Follow up on unpaid, denied, or underpaid claims to ensure maximum reimbursement., • File appeals and corrections for denied claims, including submission of supplemental information., • Submit pre-authorizations and predeterminations as required.Patient Account Management, • Post insurance and patient payments (EFT, checks, and patient payments)., • Reconcile and manage accounts receivable, ensuring accurate and timely follow-up., • Generate and send monthly patient statements, particularly for balances following insurance denials., • Respond to billing inquiries and resolve patient account issues professionally and promptly., • Assign overdue balances to collections when necessary, following internal protocols.Billing Accuracy & Compliance, • Ensure accurate use of ADA procedure codes., • Identify and correct account errors, such as inaccurate demographics or insurance setup., • Stay current with dental insurance billing policies and coding updates., • Maintain compliance with federal, state, and payer-specific regulations.Reporting & Collaboration, • Prepare daily, weekly, and monthly billing and production reports., • Collaborate with front desk, dental assistants, and providers to ensure accurate documentation and timely billing., • Support credentialing and re-credentialing processes for providers as needed., • Assist Financial Coordinator with cost estimates and patient financial responsibility reviews., • Maintain the cleanliness and confidentiality of all billing-related documentation. Qualifications & Skills • Minimum 2 years of dental billing experience required., • Strong knowledge of ADA coding, PPO and Medicare Advantage plans., • Experience with dental software Open Dental., • High attention to detail and ability to multitask in a fast-paced environment., • Excellent communication, organizational, and analytical skills., • Strong customer service orientation with a problem-solving mindset., • Must work on-site; remote work is not available for this position., • Bilingual in English and Spanish is a plus. • Paid time off (PTO), • Paid Holidays, • 401K, • Voluntary Life Insurance, • Employee Assistance Program (EAP), • Medical, Dental and Vision Benefits Work Location: 4200 W Cypress St. Suite 690

Job Description JOB SUMMARY: Responsible professional work delivering intensive therapeutic services utilizing a multi-model approach with individuals, groups, siblings or families. Involves a broad range of training and development activities, assessment services, caseload consultation and requires quality documentation of services provided completed under the supervision of a licensed professional. Participates in organization’s continuous quality improvement efforts and Positive Behavior Intervention Support. ESSENTIAL FUNCTIONS: 1. Delivers intensive therapeutic services using a trauma informed care approach on an individual, sibling or family basis. Service delivery provided in a home setting., 2. Provides assessment services and caseload consultation. Provides on-going assessment, evaluation, treatment, discharge planning and other therapeutic services as required in a group or individual counseling sessions., 3. Completes accurate, timely clinical documentation of the highest quality and consistent with agency standards, rules and regulation, and Medicaid. Completes required assessments, treatment plans and progress notes., 4. Formulates, coordinates and implements programming associated with the treatment plan through full knowledge of the client history and the impact on course of treatment., 5. Facilitates the implementation of the treatment plan with the caregivers. Monitors the overall course of treatment services for the client and family. Convenes treatment team meetings as scheduled or as needed., 6. Performs case management and communicates with identified partners such as Department of Children and Families and Guardian Ad Litems., 7. Attends and participates in all treatment plan reviews, peer reviews, psychiatric consultations, internal/external utilization meetings, and/or any client review meetings requiring the therapist’s input., 8. Facilitates a therapeutic transition and a positive placement for each client., 9. Attend scheduled psychiatric appointments with clients on Doctor’s Day, 10. Works within the philosophy, function and Human Resources practices of the Children's Home Network, 11. Attends agency and required training as directed., 12. Prepares and conducts agency-wide or program specific training as directed., 13. Participate in all Continuous Quality Improvement activities as required., 14. In contact daily with Case management, GALS, CPI, DCF, other CBC’s, attorneys, medical personnel and other approved persons, 15. Perform other duties as assigned., 16. May assist with intakes during admission process and assist the intake coordinator as needed, 17. Assists with conducting training for new STFC families., 18. Provides emergency coverage on an as needed basis for other therapist in the event of a crisis. MINIMUM QUALIFICATION REQUIREMENTS: Education & Experience: A Master’s Degree from an accredited university or college in the field of social work, counseling, or psychology and two years’ experience in providing services to children, or special needs youth, at risk youth or persons with serious mental illness and training in evaluations and assessments, treatment planning, treatment interventions, documentation, abuse regulations, patient rights and crisis intervention. License in mental health or clinical social work preferred. Licenses & Certifications: · Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense of license suspension in the past 5 years. · Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CHN’s current auto insurance policy. · Must successfully complete and maintain FDLE clearance, Federal background and state criminal background check and sexual predator screening. · NAPPI Certification or other de-escalation training as assigned. · Current CPR and First Aid Certification (classes available on-site, if necessary). COMPETENCIES & PROFESSIONAL DEVELOPMENT Annual Training Requirements: The following training topics are required annually: Sexual Harassment, Blood-borne Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes, Trauma Informed Care, PBIS, Professional Parenting and Methods, Prevention of Violence in the Workplace, OSHA-related training, Crisis Prevention, and Program Goals. Knowledge, Skills and Abilities: · Ability to communicate effectively, verbally and in writing. Ability to establish effective working relationships with clients, co-workers, supervisors and other individuals. Possess effective interpersonal skills. · Must be able to work flexible hours, including evenings and weekends. · Knowledge of agency's organizational structure, standard operating procedures, and policies. · Knowledge of Department of Children and Families rules and regulations regarding the care of children. · Knowledge of child abuse or neglect reporting procedures and methods. · Knowledge of counseling, intervention and treatment methods, strategies and techniques. · Knowledge of quality documentation as required by agency standards, rules, regulations, and Medicaid BHOS. · Ability to conduct assessments, treatment evaluations, counseling in group and individual sessions, treatment planning, and discharge planning. · Ability to work as a multi-disciplinary team member in a positive productive manner. · Ability to convey ideas, concepts and case studies to clients, other clinical staff, families, court, and to other audiences as required. · Ability to participate in play therapy activities. ESSENTIAL PHYSICAL SKILLS: · Visual: ability to safely operate a motor vehicle, read printed materials, and make observations of physical facilities. · Hearing: ability to understand and comprehend spoken dialogue in individual and group settings. · Frequent use of hands. · Ability to speak clearly and effectively. · Reasonable accommodation will be made for otherwise qualified individuals with a disability. · Ability to use a personal computer and related office equipment. · Ability to use hands and fingers for typing. · Ability to communicate effectively, verbally and in writing. · Good hearing (with or without hearing device). · Able to lift at least 20 lbs. · Able to walk/run across campus multiple times per day. ENVIRONMENTAL CONDITIONS: · Works within an office environment. · High level of emotional discussions requiring self-awareness regarding loss/abuse issues and understanding of professional boundaries. · High interaction with children. · Possible exposure to verbal abuse and physical behavior.

Job DescriptionBringing concierge-level care to patients with rare disease across Florida. Are you the hardest worker you know that is also highly organized? Do you enjoy solving problems and communicating clearly? And are you willing to work hard to ensure patients with rare diseases have a safe home infusion experience? If the answer is yes, then apply for our Patient Care Coordinator position at Prosper Infusion. In this role, you’ll be at the forefront of driving patient access to life-changing infusion therapies. You’ll build meaningful relationships with patients, pharmacists, pharmacy technicians, and nurses. This role is onsite Mon-Fri, but may require work after hours and on the weekends as needed. Job Description Summary: The role of the Patient Coordinator is to manage incoming calls and messages and ensure the question is answered, either by themselves or finding a team member. If you like a fast-paced environment and comfortable on the phone, we invite you to apply. You must be outgoing and ready for a challenge. Job Description: Job Responsibilities (listed in order of importance and/or time spent) • Greet and assist patients, doctors, or nurses over the phone in a friendly and professional manner., • Answer calls, text messages, and emails related to Prosper Infusion and triage appropriately to the correct department or take comprehensive message to allow staff to call back., • Documents questions and notes in medical records based on communication., • Identify and manage orders needing attention and communicate timely and effectively to other Prosper Infusion staff, • Attend and participate in all staff meetings, patient care meetings, in-service education, or on-going educational training with demonstration of competency specific to the pharmacy, • Responsible for knowing and adhering to company policies and procedures governing infusion therapyEducation and/or Experience Requirements, • College degree preferred, • 2+ years experience working in healthcare, • 1+ year experience working in staffing nursesBasic Qualifications, • Good time-management skills with the ability to handle various open referrals simultaneously, • Excellent verbal, written communication skills and critical thinking skills 5ywTQFeoXd

Job Description In this role you will: The primary responsibility of the Orthopaedic Technician/Athletic Trainer is to measure, fit and dispense braces and splints as well as the placement of casts as directed by the physician. The Orthopaedic Technician/ Athletic Trainer is required to research and comprehend the technical aspects of all types of bracing and casting in order to act as a resource to the medical team. They are also responsible for making sure all paperwork is completed and distributed to the proper team members to ensure timely billing. The Orthopaedic Technician/Athletic Trainer will be responsible for maintaining their assigned work areas in a clean and well stocked condition as well as inventory control, order entry and restocking in their designated area. When available, the Orthopaedic Technician/Athletic Trainer should assist the Medical Assistant and other support staff with placing patients in rooms or any other duties deemed appropriate by their supervisor in order to make the clinic flow more smoothly providing patients with excellent customer service. Key Responsibilities: • Provide excellent customer service., • Applies and educates patients on durable medical equipment (DME)/bracing to protect or prevent injuries as ordered by the physician. This includes off the shelf and custom functional knee braces., • Applies and educates patients on bandages, casts, and splints to protect or prevent injuries as ordered by the physician., • Answers patient calls regarding questions or concerns with casts, splints, or DME., • Properly documents/dictates in our Athena (EMR) and Empower (Inventory) systems on all cast and dme clinic patients and DME items dispensed., • Maintains the cast room in a clean and sanitary manner by ensuring all patient treatment surfaces, exam tables, foot stands, etc., are wiped down with antimicrobial solution after each patient., • Ensures casting and DME supplies are adequately ordered and stocked. Report any overstock, inadequate stock or deadstock items to DME Inventory Coordinator and DME Supervisor., • Responsible for receiving DME and supply orders, ensuring accuracy of packing slip information and attaching the packing slip to the purchase order., • Promotes high levels of teamwork and morale within the department., • Attends regular staff meetings with the DME Manager and Supervisors., • Promotes interdepartmental collaboration., • Promote sense of pride in FOI and positive interpersonal relations among all team members., • Regular hours M-F (8 hr shifts), option for overtime on Saturdays, • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute, • All other duties assigned. About You: • Certified Athletic Trainer, • BS Degree preferred or higher, • Preferably a minimum of 1 to 2 years in medical field., • Excellent communication skills both verbal and written., • Computer proficiency: MS Word, Excel, EMR systems., • Meet the expectations of our internal and external customers in providing excellent service, • Ability to perform tasks independently with the direction of the DME manager, • Demonstrate effective problem-solving skills., • Willingly perform other duties or tasks as assigned and handle multiple tasks effectively and efficiently, • Enjoy working as part of a team At FOI our goal is to provide our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: • Work in well structured Outpatient Orthopaedic setting on a multidisciplinary team with Orthopaedic Surgeons, PA’s/ARNP’s, Physical Therapists., • Enjoy excellent job security and stability and work/life balance with regular hours., • Be part of this dynamic and growing high level Therapy team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Job DescriptionAre you a friendly, organized, and detail-oriented individual looking to join a professional, all-female dental team? Our busy periodontal specialty office is looking for an exceptional Front Desk Associate to be the welcoming face of our practice. Position Summary: As the Front Desk Coordinator, you’ll play a vital role in our patient experience—from greeting patients and managing the schedule to coordinating treatment plans and insurance. If you’re passionate about patient care and love keeping things running smoothly, we want to meet you! ⭐ Responsibilities Include: • Greeting and checking in patients with a warm, professional demeanor, • Presenting treatment plans and discussing financial options, • Answering phones and handling patient communication with confidence, • Maintaining an organized and efficient front office ✅ Qualifications: • Dental front office experience strongly preferred (periodontal or specialty a plus), • Knowledge of dental insurance and billing, • Strong communication and organizational skills, • Experience with Dentrix and Dexis • Professional appearance and positive attitude • Monday–Friday, • Full-time, no weekends What We Offer: • A supportive, team-oriented environment, • Competitive pay based on experience, • Paid holidays and PTO

Job Description Job Posting: Dental Front Office Coordinator Tampa, FL Are you a warm, organized, and detail-oriented individual with a passion for creating exceptional patient experiences? At our practice, a patient-focused dental practice dedicated to providing top-quality care, is seeking a talented Front Office Coordinator to be the welcoming face and administrative heart of our team. As the first point of contact for our patients, you will play a crucial role in setting a positive tone for their entire visit and ensuring the seamless flow of our daily operations. If you excel at multitasking and enjoy building relationships, we would love to meet you! Key Responsibilities: • Patient Communication & Scheduling:, • Greet every patient with a positive, welcoming demeanor, both in person and over the phone., • Manage a multi-line phone system, addressing patient inquiries with professionalism and empathy., • Expertly manage the appointment schedule for our dentists and hygienists to optimize patient flow and productivity., • Proactively confirm appointments and manage the recall system to keep our patients on track with their dental health., • Insurance & Financial Coordination:, • Verify patient insurance eligibility, benefits, and coverage details prior to their appointments., • Accurately submit dental insurance claims (PPO, and HMO if applicable) using dental practice management software., • Clearly and compassionately present treatment plans and financial arrangements to patients., • Post insurance and patient payments, manage accounts receivable, and follow up on outstanding claims., • Administrative Excellence:, • Maintain accurate and confidential patient records in compliance with HIPAA regulations., • Manage patient check-in and check-out processes efficiently., • Ensure the reception area is clean, organized, and welcoming at all times., • Minimum of 2+ years of experience in a dental front office role is highly preferred., • Deep knowledge of dental insurance protocols, billing codes (CDT), and claims processing is required., • Exceptional interpersonal and communication skills with a genuine ability to build rapport with patients of all ages., • Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)., • Strong understanding of dental terminology., • Outstanding organizational skills and the ability to multitask effectively in a fast-paced environment., • Competitive hourly wage based on experience., • A positive and supportive team environment., • Health Insurance, • Dental Benefits, • Paid Time Off (PTO) & Holiday Pay If you are a motivated individual who thrives on creating positive interactions and managing the administrative details that keep a practice running smoothly, we encourage you to apply. To Apply: Please submit your resume and a brief cover letter outlining your experience with dental insurance and your approach to patient care. We look forward to hearing from you! Qualifications • Previous experience in a dental office or clinic setting is preferred., • Familiarity with dental terminology and procedures is essential., • Proficient in using EHR systems such as Dentrix or Open Dental., • Strong computer skills including Microsoft Office applications and typing proficiency (10 key typing)., • Knowledge of dental billing processes, insurance verification, and collections., • Ability to communicate effectively; bilingual candidates are encouraged to apply., • Excellent organizational skills with attention to detail., • Strong customer service skills with a focus on patient satisfaction. Benefits: • Dental insurance, • Employee discount, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Uniform allowance, • Vision insurance Schedule: • Day shift, • Monday to Friday, • No weekends Ability to Commute: • Tampa, FL 33625 (Required)

Job Description Join Marquee Dental Partners as a Patient Coordinator! Pay: Commensurate with experience Comprehensive Benefits include: Health/Dental/Vision Insurance Paid Time Off 6 Paid Holidays 401k program On the job training Schedule: Monday - Friday Responsibilities • Greet patients making them feel welcome in the practice, • Answer the multi-line phone system, • Verify insurance eligibility and pre-authorize benefits, • Manage the daily schedule by checking patients in/out and schedule future appointments, • Answer patient questions about insurance and financial arrangements, • Collect and post payments from patients and insurance companies, follow up as needed, • High school diploma or equivalent required, higher education degree preferred, • Minimum of two (2) years experience in a dental administrative position, • Understanding of dental insurance, the verification process and discussing financial arrangements, • Experience with dental software required; Dentrix, • Attention to detail and strong verbal and written communication skills, • Knowledge of Microsoft Office

Job DescriptionDescription: The Bilingual New Patient Ambassador role is part of the Clinical Operations Division and reports directly to the New Patient Ambassador Manager. The role serves as one of the initial encounters the patient and/or their family/caregiver has with Florida Urology Partners, therefore, the role is highly focused on customer service and collaboration with each of the Practice locations. The New Patient Ambassador will handle all incoming phone calls through the Main Line for new and established patients. The New Patient Ambassador will also handle the incoming inquiries for appointments via the Organization’s website and other referral platforms. The role will have the ability to schedule new patient appointments, cancel appointments, reschedule appointments, and/or serve as a point of triage to direct patients and/or their family/caregiver to the appropriate personnel. Depending upon the preference of each office location, the New Patient Ambassador may also perform the functions of prior authorizations and insurance verifications prior to scheduling new patient appointments. The New Patient Ambassador, like any new patient Coordinator, will ensure all previous medical records, labs, images, etc. have been received and uploaded into the patient's chart prior to the first appointment date. The New Patient Ambassador will consult with the Patient and/or their family/caregiver on all the items needed for their first appointment, such as co-pays and co-insurance costs, insurance card and information and records to bring with them. Principle Accountabilities: · Schedule new and existing patients as assigned with the appropriate provider · Facilitate the prior authorization for any in-office encounter, as directed by the particular office and/or provider · Document all patient inquiries in the secured repository · Document all patient encounters in the Electronic Medical Record (EPIC and ECW) · Communicate with each identified office point of contact(s), as required, to successfully book the patient’s appointment · Communicate to Front Desk Supervisor or Practice Manager any potential scheduling/authorization issues, reschedules, and/or other issues as they become known Florida Urology Partners offers excellent benefits for our fill-time eligible employees, including a membership to the YMCA! Florida Urology Partners is committed to diversity and does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics Requirements: Education: High School Diploma and/or Equivelent Languages: Fluent in Spanish, Required Fluent in English, Required Experience: At least one (1) year of medical office experience, required At least one (1) year of call center experience, preferred Skills: Electronic Medical Record Experience (EPIC and ECW). This role will primarily utilize ECW, Required Adept at Microsoft Office (Excel, Word, PowerPoint), Required High levels of professionalism, customer service and exemplifies the core values of the Organization, Required Computer Literacy, Required IT Requirements: Electronic Medical Record (EPIC and ECW) Insurance Verification Platforms (i.e. Availity) Microsoft Office Suite Physical Demands: Must be able to sit for 8 hours per day. Must be able to lift 20 lbs. Working Conditions: Professional Medical office setting

Job DescriptionPosition Summary: At our elite, technology-driven dental practice, the Front Desk & Treatment Plan Coordinator plays a dual role as the first point of contact for patients and a key facilitator in guiding them through their treatment journey. This professional ensures a seamless, five-star patient experience from the first phone call to treatment completion by combining front office excellence with strategic treatment planning and financial coordination. This role requires exceptional customer service, strong organizational skills, dental knowledge, and the ability to manage a fast-paced, high-performance environment while maintaining warmth and professionalism. Reports To: Office Manager or Regional Dental Manager Key Responsibilities: Patient Experience & Front Desk Operations • Greet and check in all patients with professionalism and a positive attitude., • Answer incoming calls, respond to inquiries, and manage high-volume scheduling using practice management software., • Confirm, reschedule, and cancel appointments in alignment with the provider’s production goals., • Maintain an organized and welcoming reception area., • Ensure HIPAA compliance when managing patient records and communications., • Collect and process co-pays, payments, and maintain accurate financial records., • Open and close the office daily, manage mail, and assist with front office administration.Treatment Plan Coordination, • Act as the primary point of contact for new patient leads and existing patients with pending treatment., • Schedule comprehensive evaluations and gather medical and dental histories prior to the provider’s consultation., • Present treatment plans clearly, ensuring patients understand procedures, timelines, and financial responsibilities., • Review insurance coverage, verify benefits, and estimate out-of-pocket costs prior to treatment., • Offer third-party financing options and in-house payment plans following office policies., • Follow up with patients via phone, text, and email to secure case acceptance and maintain patient engagement., • Upload all treatment plans, scanned documents, consents, and insurance breakdowns into the patient’s e-record.Marketing & Lead Conversion, • Manage inbound leads from social media, website, marketing platforms, and walk-ins., • Convert 50% or more of qualified leads into accepted treatment cases., • Track lead status, follow-ups, and treatment progress in the designated CRM or dental software., • Participate in morning huddles to strategize daily goals and discuss lead conversion metrics.Skills & Qualifications:, • Minimum 2 years of dental front office or treatment plan coordination experience (required)., • Knowledge of dental terminology, ADA codes, and insurance processes (PPO, Medicare Advantage)., • Experience with Open Dental or similar practice management software., • Excellent communication skills (verbal and written) in English; bilingual Spanish is a plus., • Strong organizational skills with attention to detail and the ability to multitask efficiently., • Professional appearance and demeanor consistent with a high-end clinical environment., • Confidence presenting large treatment cases and offering financial solutions., • Must be reliable, compassionate, and goal-oriented.Performance Expectations:, • Lead Conversion Rate: Minimum 50% monthly., • Case Acceptance Goal: Meets or exceeds monthly treatment plan goals., • Schedule Optimization: Maintains full provider schedules with minimal cancellations., • Patient Experience: Consistently receives positive patient feedback and satisfaction ratings. 6607 N. Dale Mabry HWY Tampa FL 33614

Job Description K2 is seeking a Front Desk Coordinator/Office Manager to support our clinic out of Tampa, FL. This position's primary responsibility is greeting and welcoming guests, receiving, and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, coordinating office activities and other additional duties as assigned. Responsibilities may include but are not limited to: • Greet and welcome guests as soon as they arrive at the office., • Direct visitors to the appropriate person and office., • Answer, screen and forward incoming phone calls., • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)., • Provide basic and accurate information in-person and via phone/email., • Receive, sort and distribute daily mail/deliveries., • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)., • Order front office supplies and keep inventory in stock., • Update database., • Perform other clerical receptionist duties such as filing, photocopying, and faxing., • Ability to work Monday – Thursday 8am to 5pm., • Ability to coordinate multiple tasks in a fast-paced clinical office environment with a calm and pleasant personality., • Ability to complete training and follow study protocol., • Flexibility and ability to prioritize and multi-task throughout the day., • Must be detail oriented, and self-motivated., • Excellent written and verbal communication skills., • Willingness to interact with a diverse patient population., • Must be Bilingual in English and in Spanish., • Minimum High School Diploma or equivalent., • Certified Clinical Research Coordinator (CCRC) is a plus!, • Medical, Dental, Vision, Flexible Spending Accounts, Employer paid Long-Term disability and Life Insurance, Short Term Disability, Accident and Critical Illness Insurance, Voluntary Life and Long-Term Care Insurance, Legal Shield, Employee Assistance Program, and various discount programs., • 401(K) Plans- Traditional and Roth plans are available; 4% employer match that is immediately vested, • PTO of 16 days per year, 17 days after the first year of FT employment At K2 Med, people come first and we're seeking warm, wonderful humans who effortlessly click with everyone, from our incredible patients to brilliant physicians and dedicated research staff. We thrive on empathy, a patient-first approach, and absolutely zero big egos (unless it's an ego about being extra kind, then we'll allow it!). We believe a supportive, caring experience is paramount for our patients, and that starts with you. We celebrate what makes you uniquely you! Your race, color, religion, marital status, age, national origin, or even your favorite snack (though we're partial to good research snacks) don't define your talent or fit here. If you need a little extra support or accommodation due to a disability, no sweat! Just reach out to our friendly team at , and we'll ensure you have everything you need to shine.

Job Description Evolve Health is transforming the patient experience in communities throughout Florida and Texas. Our physicians deliver comprehensive conservative and surgical solutions for all foot and ankle conditions in a fully-equipped, comfortable setting. With convenient online booking and check-in, extended office hours, and a compassionate team, Evolve improves access to high-quality lower extremity healthcare. Combining specialized training with advanced treatment options, we are the leader in foot and ankle health. At Evolve Health, you can expect Big-City Technology with Small-Town Care.® Position Summary: The Patient Coordinator serves as the first point of contact for patients and plays a key role in delivering a welcoming, efficient, and organized office experience. This role is responsible for managing front office operations, supporting patient needs during visits, handling administrative tasks, and ensuring accurate documentation in patient records. The ideal candidate is friendly, detail-oriented, and committed to excellent customer service. Key Responsibilities: • Front Desk & Patient Interaction:, • Greet and check in patients upon arrival., • Address patient questions and requests while they are in the office., • Collect payments for services, orthotics, and other goods., • Scheduling & Insurance:, • Schedule and confirm patient appointments., • Verify and update insurance information to ensure accuracy and eligibility., • Ensure all patient chart data is correct and complete in the electronic medical record (EMR)., • Documentation & Communication:, • Monitor and respond to the office email account., • Retrieve and scan necessary information from office mail., • Complete and scan the daily end-of-day log., • Reporting & Coordination:, • Send daily end-of-day summary emails to the Supervisor, Regional Manager, and VP., • Track orders for shoes and inserts; notify patients promptly upon arrival., • Previous experience in a front office medical setting preferred., • Knowledge of insurance verification and patient billing processes., • Strong organizational and communication skills., • Comfortable with technology, email platforms, and EMR systems., • Ability to multitask in a fast-paced, patient-facing environment., • Professional, courteous, and patient-focused demeanor., • High level of accuracy and attention to detail., • Willingness to participate in ongoing training and staff development. Pay: $15.00 - $15.25 per hour Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Uniform allowance

Job Description URGENT NEED FOR FRONT OFFICE RECEPTIONIST We are seeking a dedicated BILINGUAL ( English Spanish) Front Office Coordinator to join our dynamic team at our thriving General and Cosmetic Dental office. This full-time position offers an excellent opportunity for an enthusiastic individual looking to become an integral part of our dental family. In this role, you will manage essential front office duties, including insurance verification, benefits coordination, collections, and accounts receivable reports. Exceptional customer service skills are a must, as you will be the first point of contact for our valued patients. Our practice utilizes CS Practiceworks scheduling software, and experience with this program is a plus. Candidates should have at least 2 years of experience in a dental front office role, preferably in a general, single-doctor practice that handles HMO, PPO, and private insurance plans. NEW GRADUATES ARE ALSO ENCOURAGED TO APPLY but should have the right skill set to learn quickly. We offer a competitive pay structure that is negotiable based on experience. If you are passionate about patient care and ready to contribute to our growing practice, we would love to hear from you! Please do not call or email the office to apply. Please use the "APPLY" button below to express your interest and provide a resume if you have one. Skills: • General Practice, • Scheduling, • Claims/Appeals, • Insurance, • Social Media, • Billing, • Bilingual, • Spanish Benefits: • 401k Compensation: • $18-$25/hour

Job Description ENT and Allergy Associates of Florida is currently seeking a Surgical Coordinator for a full-time position at our Tampa office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Surgical Coordinator Description: This is an excellent opportunity for an individual who is comfortable with scheduling surgical procedures, medical terminology, multitask oriented, motivated, organized, must be a self-starter and willing to learn all aspects of the ENT surgical procedures. Surgical Coordinator Responsibilities: • Answering patient calls and surgery inquiries, • Patient Counseling under the direction of the office manager and surgeon, • Verification of surgical benefits and obtaining authorizations, • Scheduling surgical procedures at our credentialed centers and hospitals, • Communicating and updating patients on surgery status, • Reconciliation of deposits and copays for surgery, • Ensure medical clearance, pre-op and post op instructions are relayed to patient in a timely manner, • Obtaining proper consents for appropriate surgical procedures, • Minimum one-year medical surgical procedure scheduling experience, • Clinical experience is a plus, • Ability to prioritize, • Working knowledge of medical terminology, • Strong written and verbal communication skills with a clear speaking voice, • Strong interpersonal skills, • Strong organizational skills, • The ability to interact professionally at all times with patients, physicians, and team members, • EMR experience, • Strong computer literacy, • Medical, Dental and Vision: Effective 1st of the month after 60 days of employment., • Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment., • 401(K): Effective 1st of the month after 1 year of employment., • 6 Paid Holidays: Effective immediately. This is an in-office position. Training will take place in our corporate office in Tampa and can take 4-6 weeks before moving to the office being hired for. This company is an equal-opportunity employer. We are a tobacco and drug free workforce. We perform full Criminal, Government, Credit, Drug testing (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

Job Description At K2 Medical Research, a privately-owned clinical research facility in the greater Orlando and Central Florida area, we specialize in conducting multiphasic clinical trials that promote the development of innovative and effective medical treatments while maintaining the safety and privacy of our participants. We are committed to fighting the diseases that plague our loved ones and ourselves. By harnessing the power of advanced clinical research and connecting our patients with the treatments of tomorrow, we can improve the health of our local communities, and by extent, the population of our world. Our Clinical team out of Tampa, FL is in immediate need of a Front Desk Coordinator/Office Manager whose primary responsibility is greeting and welcoming guests, receiving, and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, coordinating office activities and other additional duties as assigned. Responsibilities may include but are not limited to: • Greet and welcome guests as soon as they arrive at the office., • Direct visitors to the appropriate person and office., • Answer, screen and forward incoming phone calls., • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)., • Provide basic and accurate information in-person and via phone/email., • Receive, sort and distribute daily mail/deliveries., • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)., • Order front office supplies and keep inventory in stock., • Update database., • Perform other clerical receptionist duties such as filing, photocopying, and faxing., • Additional duties as assigned. Knowledge, Skills, Abilities: • Ability to work Monday – Thursday 8am to 5pm., • Ability to coordinate multiple tasks in a fast-paced clinical office environment with a calm and pleasant personality., • Ability to complete training and follow study protocol., • Flexibility and ability to prioritize and multi-task throughout the day., • Must be detail oriented, and self-motivated., • Excellent written and verbal communication skills., • Willingness to interact with a diverse patient population., • Must be Bilingual in English and in Spanish., • Minimum High School Diploma or equivalent., • Certified Clinical Research Coordinator (CCRC) is a plus! At K2, we value our employees and their professional and personal needs, and support these through our benefit offerings: • Medical, Dental, Vision, Flexible Spending Accounts, Employer paid Long-Term disability and Life Insurance, Short Term Disability, Accident and Critical Illness Insurance, Voluntary Life and Long-Term Care Insurance, Legal Shield, Employee Assistance Program, and various discount programs., • 401(K) Plans- Traditional and Roth plans are available; 4% employer match that is immediately vested, • PTO of 16 days per year, 17 days after the first year of FT employment At K2 Med, people come first and we're seeking warm, wonderful humans who effortlessly click with everyone, from our incredible patients to brilliant physicians and dedicated research staff. We thrive on empathy, a patient-first approach, and absolutely zero big egos (unless it's an ego about being extra kind, then we'll allow it!). We believe a supportive, caring experience is paramount for our patients, and that starts with you. We celebrate what makes you uniquely you! Your race, color, religion, marital status, age, national origin, or even your favorite snack (though we're partial to good research snacks) don't define your talent or fit here. If you need a little extra support or accommodation due to a disability, no sweat! Just reach out to our friendly team at , and we'll ensure you have everything you need to shine.

Job DescriptionDescription: Job Summary: Mission Statement: To create exceptional patient experiences. The Patient Experience Coordinator will provide top-tier service, follow regulatory compliance, and foster a compassionate, responsive approach to all patient communications and inquires. The level of engagement provided to each patient makes a lasting and purposeful impact. The success of the Patient Experience Team involves exceptional customer service and prompt follow up. The role includes serving as a hands-on support resource, answering incoming calls to maintain service standards. A few highlights of what we offer: Health benefits (medical, vision, dental, long- and short-term disability) 401k, PTO, mileage program for travel, and development and training opportunities. Working with an engaged team and recognition of positive efforts and exceptional work. The position will remain open until successfully filled. Requirements: Job Responsibilities: • Serve as the primary contact for incoming calls, answering promptly and attentively, • Provide thoughtful guidance and effective follow-up for patient inquiries, • Return calls to patients professionally and promptly, • Document appointments and patient interactions using call center platforms and CRM systems, • Achieve daily call volume targets as defined by the department supervisor, • Organize and sort mail; perform batch scanning to support administrative flow, • Support front office tasks and contribute to clinic operations when needed, • Participate in special projects and take part in cross-training opportunities, • Complete required training programs within assigned timelines, • Keep workspaces clean and organized to reflect our commitment to excellence, • No management responsibility, • High School Diploma or equivalent, required, • 2+ years in medical office administration, billing, referrals, or clinical settings, required, • 1+ years of proven experience in a phone-based customer service setting, required, • Outstanding communication skills and a sincere patient-first mindset, required, • Proven ability to multitask, resolve issues, and stay focused under pressure, required, • Proficient with digital messaging platforms (email, Teams, CRM systems), required, • Experience with EPIC system, preferred, • Work schedule includes 3x12-hour shifts weekly (alternating weekends) and 1x6-hour weekday shift, • May include occasional overtime and travel between clinics (reliable transportation required), • On-site role in a professional medical office, • Sedentary position requiring extended computer-based shifts and high call volumes, • Positive and insightful attitude, a smile felt through the phone, • Works with the intent and heart to ease patients concerns, • Independently motivated, • Has a passion for helping people and working with a servant’s heart, • An eye for detail to improve and provide feedback, • Enjoys meaningful work that truly impacts people lives, • Agile with the ability to adapt in a sometimes-ever-changing environment, • Strive to improve the patient experience, • Exceptional work ethic Tampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We’re here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You’d be a great fit for TGH Urgent Care if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community. As part of the hiring process: a background and drug screen will need to be successfully completed.

Job Description Position Summary The Quality Coordinator at TFHC is responsible for overseeing and improving the quality of healthcare services provided across TFHC’s clinics. This role ensures compliances with federal, state, and organizational standards, promotes patient safety, and drives continuous quality improvement initiatives to enhance patient-centered care in alignment with TFHC’s mission to provide innovative, high-quality, integrated care. Essential Duties & Functions • In conjunction with the Director of Quality , assists with implementing the organization’s quality improvement plan in accordance with the mission and strategic goals of the organization, federal, state laws, regulations, and accreditation standards., • Collect, analyze, and report data on clinical performance, patient outcomes, and quality metrics using electronic health record (EHR) systems., • Evaluate trends and communicate quality-related findings, presenting results of improvement initiatives and ongoing performance measures of clinical processes to TFHC senior leadership in a timely and accurate manner., • Conduct regular audits of clinical process, prepare reports for leadership, and recommend corrective actions to address deficiencies., • Responsible for timely completion of chart reviews and audits; has ownership for measurable results including HEDIS goal/ expectations, patient experience, employee engagement, and quality improvement., • Develops, implement and monitor quality improvement programs to enhance health outcomes., • Works collaboratively with other departments to carry out QI processes and projects using PDSA model., • Serve as a quality champion to promote quality and improvement processes throughout the organization., • Ensure adherence to regulatory standards (e.g., HRSA, Joint Commission and CMS) and TFHC policies and procedures., • Monitor and address patient safety concerns, including reviewing abnormal test results and coordinating follow up care as needed., • Collaborate with healthcare teams, including physicians, nurses, and medical support staff, to promote a culture of quality and safety., • Support TFHC’s mission by participating in patient education programs or community health initiatives as needed., • Resources expert for departments in area of process improvement as it relates to quality improvement activities., • Collaborate with senior leaders to process and monitor risk management review and investigation; responsible for investigation all issue, trends or risk factor that present potential risk to patient and staff., • Adhere to all HIPAA, OSHA, and accreditation agency rules and requirements., • Perform additional task as assigned to support TFHC’s goals of accessible, high-quality care. Required Education, Certifications, Licenses, & Training • Bachelor’s degree in healthcare administration, nursing, public health, or a related field, preferred., • Proficiency in data analysis and reporting, including EHR navigation., • Strong organizational and communication skills to coordinate across teams and sites., • Knowledge of quality improvement methods (e.g., PDSA, Six Sigma), • Certification in healthcare quality is a plus but is not always required Required Years of Experience • Minimum 1 year of experience in healthcare quality improvement, clinical operations, or a related field. Experience in community health or FQHC settings preferred. Required Knowledge, Skills, and/or Abilities • Excellent communication skills, both written and oral., • Ability to work effectively with a diverse team of healthcare professionals., • Demonstrated ability to ensure compliance with healthcare regulations and standards., • Knowledge of computer systems and applications, including Microsoft Office software and EHR systems such as EPIC., • Ability to analyze and interpret complex data and prepare comprehensive reports., • Ability to collaborate with diverse healthcare professionals., • Ability to travel between TFHC clinic sites and work in a fast-paced environment. With the ability to work remotely in hybrid models., • Ability to effectively define problems, collect data, establish facts, and draw valid conclusions, • Demonstrated presentation skills., • Knowledge of Stated and Federal regulations and requirements related to patient care

Job Description The following job description identifies the qualifications and standards for Care Coordinators. Care Coordinators will meet the following requirements and competencies listed. This position description provides a general overview of the type of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications that may be required of the employee assigned to the position. Depending on the facility, job duties may vary. Care Coordinators report directly to the Director of Care Services. I. II. Job Summary: The Care Coordinator serves an integral role by acting as a liaison between the pharmacy team and a partner facility. This is a great opportunity to utilize the skillset of a pharmacy technician in a non-traditional environment. Care Coordinators work outside of the pharmacy and onsite at the facility. Primary responsibilities include but are not limited to: ❖ Building strong relationships with clinic partners and consumers. ❖ Assisting with coordination of medication refills. ❖ Assisting with and resolving insurance barriers. ❖ Promoting the full services of Janus RX Pharmacy. A key function will be promoting Janus RX services to onboard and retain consumers and patients. A successful Care Coordinator will have strong communication skills and be able to perform detailed work. Duties and Responsibilities: 1. Job Duties: ❖ Build strong relationships with various Janus RX partners including consumers, case managers, and clinic staff to educate and deliver on the services Janus RX provides. ❖ Drive fun and exciting marketing events to promote Janus RX services in partnership with the clinic. ❖ Regularly enroll new consumers in our services and aid in continuity of care by coordinating prescription refills between providers’ offices and subsequent delivery of medication to the patient. ❖ Work directly with providers’ offices and/or facilities as part of an interdisciplinary team based approach to medication management. ❖ Educate consumers on the ability to fill all additional prescriptions through the Janus RX Pharmacy in order to meet monthly goals of new consumer enrollment. ❖ Ensure all consumers’ insurance information is up to date in the pharmacy system and is properly charged for the medications delivered. Maintain a high level of accuracy on consumer insurance information. ❖ Advocate for patient health by navigating common barriers such as prior authorizations, Patient Assistance Programs, sync fills, or delivery. ❖ Organize the collection of prescriptions to be fulfilled at the Janus RX Pharmacy and coordinate the delivery of medication. ❖ Execute monthly prescription refill calls to include compliance, monitoring medication refills, and insurance. ❖ Review and monitor regular reporting cycles and interpreting that data to drive actions with clinic staff and consumers. ❖ Administrative tasks including weekly reporting on medication discrepancies, dose changes, and discontinued medications for consumers. ❖ Inventory management as necessary by the facility partner. 2. Professional Responsibilities: ❖ Complete annual continuing education requirements. ❖ Maintain regulatory requirements. ❖ Represent the organization in a positive and professional manner. ❖ Comply with all organizational policies. 3. Regulatory Requirements: ❖ Possess and maintain a valid professional license/certification/registration issued by the State Board of Pharmacy. ❖ Abide by and uphold the privacy rule standards of HIPAA. 4. Minimum Employment Requirements: ❖ High school diploma or GED. 5. Preferred Qualifications:, 6. Language Skills:, 7. Skills: ❖ Pharmacy Technician Certification Board (PTCB) certification. ❖ One (1) year experience as a pharmacy technician OR two (2) years of healthcare experience. ❖ Ability to read and communicate effectively in English. ❖ Moderate computer skills. ❖ Desire to help the underserved population in the mental and behavioral healthcare community. ❖ Strong desire to assist consumers with their medication plan to create the right outcome with an emphasis on customer care. ❖ Thrives on innovation to create solutions. ❖ Strong history of relationship selling with a drive to deliver increased results. ❖ Ability to interpret data to drive action and deliver results. ❖ Proven ability to organize and manage many activities simultaneously. 8. Physical Demands: ❖ Ability to lift twenty (20) pounds, moving, lifting, or carrying boxes. ❖ Ability to stand and walk for extended periods. ❖ Fine Motor Skills. ❖ Visual Acuity. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

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