Customer Service Representative (CSR)
hace 6 horas
$23–$42 por hora
Jornada parcial
Bay Ridge, Brooklyn
We are a growing company committed to delivering high-quality products and excellent customer experiences. We value teamwork, professionalism, and clear communication, and we’re looking for a Customer Service Representative to join our team. Key Responsibilities • Answer customer inquiries via phone, email, chat, or in person, • Resolve customer issues promptly and accurately, • Provide information about our products, services, and policies, • Process orders, returns, exchanges, and account updates, • Document customer interactions and maintain accurate records, • Escalate complex issues to the appropriate team or supervisor, • Maintain a positive, professional attitude at all times Qualifications • Strong communication and interpersonal skills, • Excellent problem-solving abilities and attention to detail, • Ability to multitask and manage time effectively, • Basic computer and data entry skills, • High school diploma or equivalent required, • Previous customer service experience preferred, but not required What We Offer • Competitive pay, • On-the-job training, • Supportive team environment, • Opportunities for growth and advancement, • Flexible scheduling How to Apply Interested candidates are encouraged to apply by submitting their resume. We look forward to welcoming a dedicated Customer Service Representative to our team.