Customer Service Representative (CSR) - Noona Noodles

Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

Are you outgoing, passionate, and love connecting with people? Do you thrive in fast-paced environments and believe in the power of great brands? If so, we want you on our team! What You’ll Do: • Represent our brand at events, in-store activations, and online, • Build authentic connections with customers and create memorable brand experiences, • Share product knowledge with confidence and enthusiasm, • Capture and share content on social media to boost brand visibility, • Collect feedback and provide insights from the field to our marketing team What We’re Looking For: • A friendly, energetic personality with strong communication skills, • Previous experience in promotions, events, retail, or customer service is a plus, • Comfortable using social media to engage audiences, • Reliable, self-motivated, and a true team player, • Passionate about face to face interactions Perks: • Exciting work environments, • Free product and exclusive brand swag, • Opportunities for growth and advancement, • Be part of a fun, passionate, and supportive team

We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction and loyalty. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person Resolve customer complaints and concerns in a professional and timely manner Provide accurate information about products, services, and company policies Process orders, returns, exchanges, and account updates Maintain detailed and accurate customer records Escalate complex issues to the appropriate department when necessary Follow company guidelines and service standards Meet or exceed performance and customer satisfaction goals Qualifications High school diploma or equivalent (college level preferred) Previous customer service experience is a plus, but not required Excellent communication and interpersonal skills Strong problem-solving abilities Ability to multitask and work in a fast-paced environment Basic computer skills and familiarity with CRM systems Positive attitude and strong work ethic Skills & Competencies Clear verbal and written communication Active listening skills Patience and empathy Time management and organization Team-oriented mindset

We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution Process orders, returns, exchanges, and account updates accurately Maintain detailed and accurate records of customer interactions in the CRM system Escalate complex issues to the appropriate department or supervisor when necessary Provide product and service information to customers clearly and confidently Follow company policies, procedures, and service standards Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores Required Qualifications Proven experience in a customer service or support role is an advantage Strong verbal and written communication skills Ability to handle difficult situations with patience and professionalism Basic computer skills and familiarity with customer service software or CRM systems Strong attention to detail and organizational skills

We are seeking a friendly, detail-oriented Customer Service Representative to provide excellent support to our customers. The ideal candidate will handle inquiries, resolve issues efficiently, and ensure customer satisfaction with every interaction. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or in person. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues in a professional and timely manner. Maintain customer records and document interactions in the system. Process orders, forms, and applications accurately. Follow up with customers to ensure their needs are met and satisfaction is achieved. Collaborate with other departments to address complex or escalated issues. Continuously update knowledge of company products and promotions. Qualifications: High school diploma or equivalent; associate’s or bachelor’s degree preferred. Proven experience in customer service or a related field is an advantage. Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Proficiency in basic computer applications and CRM systems. Positive attitude, patience, and empathy when dealing with customers.

Customer Service Assistant: We are looking for a friendly and dynamic person to receive customers, take their orders, assign tables and serve food with a smile. Good communication, organization and willingness are required to provide an exceptional customer experience. Asistente de Atención al Cliente: Estamos en busca de una persona amable y dinámica para recibir a los clientes, tomar sus órdenes, asignar mesas y servir la comida con una sonrisa. Se requiere buena comunicación, organización y disposición para brindar una experiencia excepcional al cliente.