Assistant Director of Residential Services

Seeking to hire a Manager of Membership and Fitness who will be situated at Crown Heights, Brooklyn NY. The site is located in Brooklyn's vibrant Crown Heights neighborhood. The Center serves as a cornerstone for community engagement, creativity, and growth. The center offers a variety of programs, from dance classes to cultural events, bringing people together in a dynamic and welcoming environment. The Manager of Membership and Fitness reports to the Managing Director overseeing the business. The role is responsible for the fitness center, wellness room and membership department's daily operations and planning. This full-time on-site position requires a highly motivated individual with strong selling skills to drive membership growth and retention while meeting sales targets. In addition to overseeing all aspects of membership and fitness services, this role will supervise the Membership Advisor and Personal Trainers, ensuring they align with the department's goals and standards. The Manager will also work closely with the team to create and implement sales strategies, maintain high-quality experiences for members, and enhance the center's offerings. Responsibilities - Maintain clear and open communication with the Managing Director and other department heads as well as working collaboratively as needed. - Create and implement sales plans to drive membership and grow the fitness business within the Center. - Oversee membership and fitness operations. - Report on performance metrics implementing strategies for improvement as needed. - Manage and mentor the Membership Advisor, and Personal Trainers providing guidance and ongoing support with a continuing learning philosophy for their success. - Conduct regular team meetings, daily check-in huddles to keep staff knowledgeable about center happenings, and ensure high standards are being met. - Empower and develop talent and reinforce a culture of high performance, positivity, and motivation. - NOTE : This hire will be authorized to deliver personal training sessions outside of their regular assigned hours/schedule if interested. Qualifications - Minimum of 2 -3 years of experience in membership sales and/ or fitness management along with related administrative knowledge required. Computer literacy a must including familiarity with MicroSoft Office 356, EZFacility, Mindbody and Salesforce. - Strong sales background and customer service experience also required (sales, health and wellness, retail, restaurant, fitness). - Experience onboarding, training, coaching, and developing high-performing teams a plus. - Genuine passion for fitness, health and wellness with an ability to engage and motivate the community. - Positive communicator with strong written and verbal communication skills. - Proactive problem-solving skills and a customer-focused mindset. - CPR certification or a willingness to acquire CPR certification within 30 days of employment

EXPERIENCE: One year full-time working experience with the management of addictions in a licensed substance use disorder facility. Supervisory Skills managing medical staff. Ability to comprehend and demonstrate medical and nursing knowledge competencies. Computer literacy of elemental computer operations. Internet, email, word processing, graphics and spreadsheets and databases. Computer proficiency in MS Office, and electronic health records. Knowledgeable and / or interpret CARF accreditation standards. Interpret current rules, regulations, and policies to make decisions based upon them. Principles and practices of drug abuse screening, education, treatment, intervention and referral and aftercare programs services. SPECIAL CLIENT-RELATED QUALIFICATIONS: Capable of working effectively in a self-directed role, able to multi-task and problem-solve. Each job responsibility and competency measurement include the following requirements: the ability to coordinate work of others, able to manage and coordinate multiple tasks while dealing with clients, able to appropriately manage clients’ behaviors and motivate them to follow treatment protocols and schedules. Ability to work independently and under supervision, Ability to communicate effectively with all clients from adult age to geriatric, co-workers, individually and in group setting. Telephone etiquette. ESSENTIAL DUTIES: Oversee the daily activities of the medical / nursing department and its staff. Plan, organize, and supervise the day-to-day activities of the Medical Services Department in a safe and effective manner in accordance with agency policy and procedures and NJ State Regulations for Inpatient, Residential Treatment Facilities. Supervise licensed and non-licensed staff to promote efficient delivery of healthcare services. Support the Medical Director in meeting the medical and psychiatric needs of the consumer related to a variety of acute and chronic healthcare problems according to NJ State Board of Nursing licensure guidelines. Delivers nursing care to the consumer in accordance to Evidence Based Practice (EBP). Manage pharmaceuticals and psychotropic medication as well as office stock and medical supplies in an efficient and cost-effective manner. Provide staff and clients with education on pertinent health related issues, healthy lifestyle change and education related to chronic illness and the medical and psychiatric complications of addiction. Promote a safe and effective work environment for the members of the healthcare team. Collaborate with members of the interdisciplinary treatment team to promote effective treatment and discharge planning. Evaluate policy and procedure and collaborate with administration and department head to develop and initiate program activities towards accreditation and quality improvement. Collaborate with the Medical Director and Administration to create, review and update policy and procedures. Provide department leadership through excellent communication, both within the department, between administration and all levels of the treatment team. Promotes staff education and training while maintaining records on staff health, wellness and vaccination status and assessing for barriers to education. Coordinate and delegate appropriate responsibilities to the medical department’s staffing team according to licensure guidelines. Provide timely information on issues related to the management of the Medical Services Department and communicate to the Department Head within a reasonable time period. Provide support and supervision of nursing staff and maintain appropriate documentation in staff charts. Provide necessary documentation in accordance with NJ State Regulations concerning medical and psychiatric care of the client. Assist physician in administering and provide prescribed medications including psychiatric medication. Coordinate Interns and Volunteer staffing responsibilities and supervision. Interview and select nursing candidates as needed. Serve on committees whenever appropriate. Facilitate and coordinate departmental activities related to policies, workload requirements, staff scheduling and evaluations. Manage department personnel issues adhering to policy and procedures and provide documented incident reports whenever necessary, report personnel problems to Medical Director and Human Resource department within a reasonable time period. Conduct annual and periodic staff performance evaluations and provide recommendations and education for improvement on particular staff deficiencies. Initiate participation in program wide in-services, and committees for program enhancement and promote staff participation in training and educational opportunities. as well as professional development. Promote excellence in the Medical Department’s delivery of healthcare. Establish and maintain networking relationships with other service providers in order to provide integrated treatment effective medical case management. Maintain relationships with administrative authorities and other supportive agencies. Participate in Quality Assurance Activities and develop safety plans and policies to be utilized in the event of emergency or disaster. Participate in self-study and self-evaluation process of the medical department. Display empathy and positive regard for others in written, verbal and non-verbal communications. Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions. Maintain proficiency in nursing standards and evidence-based treatment, documentation and pharmacology as needed, approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility. Dress appropriately for a workplace with frequent customer service interaction; promote professional work ethic, demeanor and attire in department’s licensed and certified staff. Meet all required standards of confidentiality and safety. Maintain work areas in a clean and orderly manner.

The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.

Comedy Club Manager - Part-time Fridays: 6:00 PM – 11:00 PM Saturdays: 4:00 PM – 11:00 PM Pay Rate: $25–$35/hour (depending on experience) About Us: High Line Comedy Club is a vibrant and welcoming space for comedy lovers. We’re dedicated to delivering exceptional entertainment and creating a memorable experience for our guests. We’re looking for a reliable and enthusiastic Comedy Club Manager to help ensure our shows run smoothly. Key Responsibilities: Event Setup: Configure the event space, including stage, AV systems, and arranging tables and chairs to match the evening’s requirements. Guest Check-In: Manage guest check-in using the Eventbrite app, ensuring a seamless entry process. Customer Support: Address and resolve guest inquiries and issues in a friendly and professional manner. Venue Maintenance: Bussing tables and reset the space between shows to maintain a welcoming environment. Coordination: Communicate effectively with the club owners and report any issues or updates as needed. Requirements: - Previous experience in event management, hospitality, or customer service preferred. - Familiarity with AV systems and basic troubleshooting skills is a plus. - Strong interpersonal and communication skills. - Ability to multitask and remain calm under pressure. - Availability to work Fridays and Saturdays during the stated hours. Must be at least 18 years old. What We Offer: - Competitive hourly pay. - Fun and energetic work environment surrounded by laughter and entertainment. - Opportunity to grow as the club expands its operations. If you’re organized, personable, and enjoy being part of a lively entertainment scene, we’d love to hear from you!

Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!

Fully Remote** About the Senior Manager position Like all our positions, this job is fully remote and offers unlimited PTO. This position offers the opportunity to build a tax service line in a vibrant and caring culture that allows you to work with full autonomy. In addition, of course, to great pay and benefits. We are looking for someone who really loves tax and has the desire and ability to help us build an exceptional tax service line. One that stands out from the competition. We have great clients, a wonderful culture, and major ambitions to build a large tax service line that supports our mission of helping our clients achieve financial freedom. Our firm is well established and has always provided tax services, but we are entering a new era of growth and we need a tax expert that will really own the world of tax within our firm. What Your Day to Day Will Look Like: - Manage all aspects of clients' tax planning, advisory, and return preparation. - Research complex tax subjects - Prepare tax planning and advisory memos for clients on complex tax subjects. - Prepare full written tax plans. - Prepare quarterly updates to tax plans. - Meet with clients. - Review tax returns - Supervise and review work prepared by senior accountants and managers. - Correspond with tax authorities. Other Job Responsibilities - Monitor federal and state tax updates. - Prepare a monthly email tax update for clients. - Review and update tax work templates. - Review and update tax organizer templates. - Develop work paper templates for tax services and related deliverables. - Develop and document a library of tax strategies. - Assist with development of tax services packages for business development. - Assist the CEO with business development strategies for existing tax clients. Education and Experience: - Bachelor's degree in Accounting or Taxation. - Active Certified Public Accountant (CPA) license. - 7+ years of experience in income tax. - Experience with Intuit ProConnect and Thomson Reuters tax research products is preferred. - What You Need to Succeed: - Ability to deliver spectacular client service, with great communication skills - Ability to easily explain difficult concepts - Problem solver - Tech-savvy - Detail-oriented - Self starter - Desire to grow and learn - Experience performing and documenting tax research on complex topics - Experience with QuickBooks Online and Intuit ProConnect Tax - Experience supervising others Upward Mobility and Upskilling: We cover the cost of continuing education for our CPAs and we work with each team member to develop a customized learning and development plan. We believe in investing in our people. Ideally, this person would develop into a Director of client services and then potentially an Executive position. We believe in hiring and promoting from within and developing long-term relationships with our team members.