Assistant General Manager (AGM)
2 hours ago
Downtown Jersey City, Jersey City
Assistant Manager (Front-of-House) – Asian Restaurant | Jersey City, NJ Bilingual English/Chinese Preferred | Full-Time | 4,000 sq ft Full-Service Restaurant About the Company We are a fast-growing Asian fusion / Sichuan-American restaurant group with multiple large-format locations across New Jersey. Our Jersey City restaurant is a 4,000 sq ft full-service, high-volume operation with a full bar and a diverse customer base. We are seeking a Front-of-House Assistant Manager to support day-to-day operations. This is a FOH-only role — no kitchen management, no ordering, no inventory responsibilities. ⭐ Key Responsibilities (Front-of-House Only) • Support the General Manager with daily FOH operations, • Maintain strong hospitality standards and ensure excellent guest experience, • Handle customer questions, complaints, and service recovery, • Supervise FOH team members (hosts, servers, bussers, bar staff), • Assist with FOH opening and closing procedures, • Oversee dining room flow, table turns, cleanliness, and atmosphere, • Manage takeout & delivery pickup operations (UberEats), • Assist with POS, order accuracy, and cash handling, • Serve as the on-duty floor lead when GM is off-site, • ❌ This Role Does NOT Include (Important), • No back-of-house or kitchen management, • No ordering or supplier communication, • No inventory or food cost control, • No recruitment or onboarding responsibilities, • No staff training or scheduling, • No cooking or food prep, • ➡ This is a pure FOH leadership position., • ⭐ Qualifications, • 1+ year experience as Shift Leader, FOH Supervisor, Assistant Manager, or similar, • Strong communication and guest-service skills, • Reliable, professional, and comfortable in a fast-paced environment, • Ability to lead and support FOH staff, • Evening & weekend availability required, • Preferred / Bonus Skills (SEO Keywords Included), • Bilingual English/Chinese (Mandarin or Cantonese) – preferred but not required, • Experience in Asian cuisine, high-volume dining, or full-service restaurants, • Familiarity with bar operations is a plus, • Benefits, • Weekly pay, • Staff meal provided, • Stable and supportive work environment, • Growth path to General Manager, • Opportunity to work within an expanding multi-unit restaurant group, • ⭐ Schedule, • Full-time, • 5–6 days per week, • Evening & weekend shifts required