Customer service representative (remote)
30 September 2024•999 views
Expires in 6 days
We are seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, tenants, and potential customers, providing excellent customer service and administrative support. You will handle inquiries related to rental properties, property management services, and real estate transactions. The ideal candidate is customer-focused, organized, and thrives in a fast-paced environment.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and online platforms in a timely and professional manner
• Manage and update client records, rental listings, and property details in the company’s database
• Provide information about available properties, lease terms, and company services
• Assist in scheduling property tours, maintenance requests, and tenant move-ins/move-outs
• Handle administrative tasks such as data entry, document preparation, and filing
• Collaborate with property managers and other departments to resolve tenant and client issues
• Assist in resolving tenant complaints and service requests by directing them to the appropriate department
• Maintain a high level of customer satisfaction by ensuring timely follow-ups and communication
Key Responsibilities:
• Respond to customer inquiries via phone, email, and online platforms in a timely and professional manner
• Manage and update client records, rental listings, and property details in the company’s database
• Provide information about available properties, lease terms, and company services
• Assist in scheduling property tours, maintenance requests, and tenant move-ins/move-outs
• Handle administrative tasks such as data entry, document preparation, and filing
• Collaborate with property managers and other departments to resolve tenant and client issues
• Assist in resolving tenant complaints and service requests by directing them to the appropriate department
• Maintain a high level of customer satisfaction by ensuring timely follow-ups and communication
- Experience
- Not required
- Employment
- Full-time
- Salary
- $6,000 – $8,000 monthly
- Starting time
- Immediate start!
205 State Street, 07601, Hackensack
Customer AssistantHackensack
Single Family home management • 51-250 Employees
Hiring on JOB TODAY since September, 2024
Pyramid properties is a dynamic and growing real estate company specializing in property management, real estate sales, and client relations. We pride ourselves on offering exceptional customer servic
Javier ReyesActive 2 months ago