Front Desk Receptionist

Office & Admin

4 December 2024922 views

-Making sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave.
-He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in.
-How the receptionist attends to customers and visitors can influence their assessment of the restaurant.
-He/she greets customers courteously and professionally, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders.
-The receptionist must ensure that bookings are ready before the arrival of guests to avoid awkward situations of guests coming to meet no tables.
-He/she informs dining crews of the number of customers waiting for tables, urging them to hurry up in order not to keep them waiting for long.At the same time, he/she will plead with guests who are yet to get a table to be patient; while being calm when dealing with inpatient guests.
-He/she is usually the first person customers go to when they have a problem in the restaurant.
-The receptionist’s role therefore entails receiving clients’ complaints and forwarding them to the appropriate staff or department to resolve them.
  • Experience
    Required
  • Employment
    Full-time

pin icon1695 Broadway, Manhattan, 10019, New York

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ReceptionistNew York

Hospitality / Food

Hiring on JOB TODAY since December, 2024

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Julie/Jeff Liu - avatar icon
Julie/Jeff Liu -Active 7 days ago

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