Front Desk Receptionist

Office & Admin

3 hours ago159 views

Job description
About Us: Experience the epitome of luxury and wellness at our prestigious boutique spa nestled in the heart of New York City. We are dedicated to providing our discerning clientele with an unrivaled escape into tranquility, where every visit is an exquisite journey of rejuvenation and relaxation. Join our team and be part of an elite oasis of serenity and sophistication.
Job Description: As a Receptionist / Guest Services Coordinator at our luxury spa, you will be the first point of contact for our valued guests, ensuring that their experience is nothing short of extraordinary. Your impeccable professionalism, warmth, and attention to detail will set the tone for their visit.
Key Responsibilities:
  • Welcome and greet guests with a genuine, friendly demeanor, providing a warm and luxurious first impression.
  • Assist guests with check-in and check-out procedures, ensuring a seamless and hassle-free experience.
  • Schedule appointments and coordinate spa services for guests, demonstrating an understanding of their unique preferences and needs.
  • Handle phone and email inquiries, providing accurate information and reservation assistance.
  • Maintain a tidy and aesthetically pleasing reception area, reflecting the spa's commitment to excellence.
  • Collaborate with spa staff to ensure a synchronized and exceptional guest experience.
  • Address guest feedback and requests promptly and professionally, striving to exceed expectations.
  • Uphold the highest standards of confidentiality and professionalism.

Qualifications:
  • Previous experience in a similar role within the hospitality, luxury, or spa industry is preferred.
  • Exceptional interpersonal and communication skills.
  • Impeccable grooming and presentation.
  • Proficiency in appointment scheduling software (booker) and basic computer applications
  • Experience with Clover, our payment processing system is preferred.
  • A passion for delivering exceptional guest experiences.
  • Ability to multitask in a fast-paced environment.

Flexibility in scheduling, including evenings and weekends.
Benefits:
  • Competitive compensation and bonus opportunities.
  • Access to our world-class spa and wellness facilities.
  • Ongoing training and development to enhance your skills.
  • A supportive and professional team dedicated to your success.

If you are a poised, enthusiastic individual with a passion for providing unparalleled guest service in a luxury environment, we invite you to join our team and be part of a world where relaxation and sophistication meet.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Schedule
    Monday 10 am - 7/8 pm Thursday 10 am to 2 pm or 2 pm to 8 pm or 10 -7
  • Salary
    $18 – $22 hourly
  • Benefits
    10% commission on sold products

pin icon605 5th Avenue, Manhattan, 10017, New York

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ReceptionistNew York

Spa • 11-50 Employees

Hiring on JOB TODAY since November, 2024

Experience the epitome of luxury and wellness at our prestigious boutique spa nestled in the heart of New York City. We are dedicated to providing our discerning clientele with an unrivaled escape into tranquility.

Queenie Sy Peng avatar icon
Queenie Sy PengActive 15 minutes ago

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