General Manager - Big & Cheap Wholesale

Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Impeccable understanding of your restaurants' financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman's recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

• Oversee daily front- and back-of-house operations, • Lead, train, and schedule staff, • Ensure food quality, speed, and presentation standards, • Manage inventory and control food + labor costs, • Support catering prep and large-volume orders, • Maintain health and safety compliance, • Handle customer concerns professionally, • 2+ years restaurant management experience, • Strong leadership and communication skills, • Ability to stay calm under pressure, • Detail-oriented and organized, • Flexible schedule (evenings/weekends required), • Experience with catering or high-volume service is a plus

Oversee all media and broadcast operations for The Flushing Showdown 2, ensuring smooth technical execution throughout the event. Collaborate closely with camera operators, commentators, and the event organizer. (This role/job might be volunteering and/or include pay by stipends) Responsibilities: • Set up and manage the livestream and audio systems, • Coordinate camera angles and video feeds, • Troubleshoot technical issues on-site, • Oversee the overall media production workflow

NO PHONE CALLS - To be considered please reply via email ONLY Floor Manager / Bookkeeper – Native BK Restaurant (Brooklyn) Native BK Restaurant is seeking a reliable, detail-oriented Floor Manager / Bookkeeper to join our growing team. This role is ideal for someone who enjoys both the operational side of a restaurant and the financial organization that keeps it running smoothly. Key Responsibilities: • Manage day-to-day bookkeeping tasks for the restaurant, • Record and reconcile daily sales, cash, and credit card transactions, • Handle accounts payable and accounts receivable, • Process invoices, vendor payments, and expense tracking, • Reconcile bank and credit card statements, • Assist with payroll preparation and tip reporting, • Prepare basic financial reports for ownership/management, • Maintain organized, accurate, and confidential financial records, • Coordinate with CPA or tax professional as needed, • Partner with inventory management to place vendor orders, • Collect, organize, and file invoices, • Support floor operations and assist with typical restaurant management duties as needed Qualifications & Skills: • Previous bookkeeping experience (restaurant or hospitality experience is a plus), • Strong attention to detail and organizational skills, • Ability to handle confidential financial information, • Adaptable, flexible, and comfortable in a fast-paced restaurant environment, • Social and professional communication skills, • Positive energy, team player, and open to learning, • Reliable, self-motivated, and able to work independently What We’re Looking For: Someone who can balance structure with flexibility, understands restaurant flow, and wants to grow with a Brooklyn-based brand that values teamwork and accountability. To Apply: Please respond with your resume and a brief description of your experience in bookkeeping and/or restaurant management. NO PHONE CALLS - To be considered please reply via email ONLY