Host / Hostess - Osteria La Baia

About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: • Greet and welcome guests with professionalism and warmth, • Oversee daily floor operations to ensure smooth workflow, • Manage reservations, waitlists, and guest seating, • Lead and support front-of-house team members during service, • Resolve guest concerns or complaints with poise and positivity, • Coordinate with kitchen and service teams to ensure timely service, • Maintain cleanliness, ambiance, and safety of the floor, • Train, mentor, and guide junior staff members as needed, • Report operational updates or incidents to upper management Qualifications: • Proven experience in a hospitality or customer service role, • Prior supervisory or team leadership experience preferred, • Excellent communication and interpersonal skills, • Ability to stay calm under pressure and manage multiple priorities, • Strong attention to detail and organizational skills, • A passion for creating memorable customer experiences, • Flexible availability (evenings, weekends, or holidays may be required) What We Offer: • Competitive pay ($20-25/hr depending on experience) plus Bonuses, • A supportive and energetic work environment, • Opportunities for growth and advancement, • Training and development programs, • Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!

Qualifications: Schedule: Part-time or full time, evenings, weekends, holidays required, and Flexible scheduling available. Excellent communication and interpersonal skills Friendly and outgoing personality Ability to work in a fast-paced environment Strong customer service skills Previous restaurant experience preferred Must be able to stand and walk for extended periods Benefits: Competitive hourly wage + tips, Employee discounts.

greets guests, manages reservations and waitlists, escorts customers to tables, and provides information about the menu and restaurant.

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

✅ Basic Qualifications Must be at least 18 years old (or per state labor laws). Must have legal authorization to work in the U.S. Strong verbal communication skills in English. Bilingual in English and Chinese is a plus (especially in Asian restaurants). ✅ Appearance & Professionalism Clean, neat appearance with professional dress. Friendly, welcoming attitude with strong interpersonal skills. Able to remain calm, polite, and professional under pressure. ✅ Skills & Experience Previous experience in hospitality, customer service, or as a host is preferred but not required. Comfortable using iPad, reservation/waitlist systems (like Yelp Waitlist, OpenTable, etc.). Able to manage guest seating, wait times, and table rotation efficiently. Basic POS or phone system experience is a plus. ✅ Work Availability Must be available to work on weekends, evenings, and holidays. Punctual, reliable, and able to handle fast-paced environments. Willing to work closely with the team including servers, bussers, and managers. ✅ Soft Skills Warm and positive attitude—first impressions matter. Strong problem-solving and multitasking ability. Able to politely manage upset guests or delays.