JOB TODAY logo

Intake Specialist - Abound NY

Atención Sanitaria

hace 2 horas31 vistas

Job description:
The Intake Specialist/ Parent Educator serves as the first point of contact for clients,
patients, or customers seeking services. This role is responsible for gathering initial
information, verifying eligibility, completing documentation, and ensuring a smooth
transition into the appropriate mental health services or programs. The ideal candidate
is organized, empathetic, and detail-oriented, with strong communication and data entry
skills.
Mental Health Navigator Responsibilities:
▪ Conduct initial sales pitches to warm leads, engaging families and organizations
to introduce them to our services.
▪ Manage high call volumes and provide clear, compassionate communication.
▪ Educate families on available mental health programs and services, providing
clear information about treatment options, eligibility criteria, and program
processes to ensure informed decision-making and improved access to
appropriate care.
▪ Stay informed about each mental health program we provide, including services
like one-on-one services and skill-building services, to guide families in
accessing the appropriate support for their child’s needs.
▪ Enroll patients in our programs, ensuring a smooth and efficient onboarding
process.
▪ Communicate effectively with both external clients (Patients, families) and
internal departments (HR, coordination teams).
▪ Maintain accurate records of all intake-related activities.
▪ Taking initiative on tasks with a determination to follow up and achieve sales
goals.
▪ Ability to take initiative and demonstrate responsibility in managing tasks.
▪ Navigate time-sensitive situations and multiple priorities under pressure.
Ideal Qualifications:
● Strong communication skills, both verbal and written.
● Ability to multitask and stay organized in a fast-paced environment.
● Detail-oriented with a focus on accuracy in handling paperwork.
● Prior experience in customer service or administrative roles is a must.
● Empathetic and professional when interacting with families.

interview badgeEntrevistas hoy
Yamell R. avatar icon
¡Yamell R. de Abound NY está entrevistando a personas como tú para este puesto hoy! ¡Muéstrale tu interés!
  • Experiencia
    No se requiere
  • Jornada
    Completa
  • Horario
    Monday to Friday, 9am-5pm
  • Salario
    24 $ – 26 $ por hora
  • Inicio
    Incorporación inmediata

pin icon216 Spencer Street, Bedford-Stuyvesant, Brooklyn, 11205, New York

icon
Atención SanitariaNew York

Staffing Agency • 1-10 empleados

En JOB TODAY desde octubre, 2025

Abound NY is a staffing agency that partners with employers serving the mental health, behavioral health, and substance use populations.

Yamell R. avatar icon
Yamell R.Activo hace 2 horas
¿Estás contratando?

Publica una oferta y contrata

Contratar Ya

Más ofertas de esta empresa

Ofertas similares

  • Medical Assistant
    Medical Assistant
    hace 28 días
    $17 por hora
    Jornada parcial
    Brooklyn, New York

    As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Responsibilities • Interview patients and document basic medical history, • Organize and schedule appointments, • Update and file medical records and insurance reports, • Check with patients and type up patients charts, • Assist during medical examinations, • Produce and distribute correspondence memos, letters, faxes and forms, • Handle receivable and payable accounts and keep financial records, • Prepare and clean treatment rooms and medical instruments Skills • Proven working experience as a medical assistant or medical secretary, • Knowledge of medical office management systems and procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Social perceptiveness and service oriented, • Excellent written and verbal communication skills, • Strong organizational and planning skills, • Proficiency in MS Office and patient management software, • Degree in medical assistance' Job Type: Part-Time Schedule: • 8 hour shift, • Tuesday, Wednesday & Friday Education: • High school or equivalent (Preferred)

    ¡Incorporación inmediata!
    Inscripción fácil