Live Nation: Guest Services

Residential and commercial property owners, now more than ever, realize how big a role Janitors play in protecting the health of tenants, guests, and vendors. So, we're looking to hire friendly and detail-oriented housekeepers or residential cleaners to provide common area and bathroom cleaning services. You’ll be ensuring tenants, guests and vendors have a clean, healthy and safe property to live or work in. It’s important to be polite and respectful as well as thorough and observant of what more can be done to provide the highest level of service. Primary Job Responsibilities: - Vacuuming, sweeping, and mopping floors of various types. - Stripping, buffing and waxing floors of various types as well. - Dusting ceilings, light fittings, countertops, and loose furniture. - Scrubbing and sanitizing bathroom toilets, sinks, and kitchen fixtures. - Emptying trash cans as well as washing and drying windows. - Requesting cleaning supply orders, reporting breakages and needed repairs. - Assisting building management with all projects and all other job duties as requested. Requirements: - 3+ years of housekeeping or residential cleaning experience using cleaning products, equipment to clean floors and carpets. ­ - Must be able to lift 50 pounds or more. - Willing to stand on your feet for extended periods of time. ­ - Able to work on a team as well as independently when needed. - Strong report writing and clear verbal communication skills. ­ - A High School diploma or equivalent is preferred. Benefits - Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. - All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Our clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all. Primary Job Responsibilities: - Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building. - Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including: - Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues. - Planning and organizing on-site events. - Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services. - Document, secure and track mail, deliveries, and vendor services at designated areas. - Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: - 3+ years of concierge or Front Desk experience. - Desire and passion to provide a warm and welcoming hello to everyone. - Excellent written and verbal communication and basic computer skills. - Knowledge of local attractions and establishments. - Polite, friendly, self-assured and able to multitask with good time-management. - Ability to lift up to 50lbs when needed. Benefits - Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. - All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

We're seeking Seasonal Guest Service Agents. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: Seasonal Guest Service Agents are our eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Citywide serves. They are responsible for selling tickets, answering questions, and managing queues. Part-time Seasonal hourly rate of $17.56. Weekends and holidays a must. Essential Duties & Responsibilities: - Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Guest Service Agents). - Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment. - Responsible for accurate cash counts and deposits. - Promote the Mobile Ticketing App. - Act as ambassador who promotes all things ferry. - Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned. - Most positions require working alone, but some may require working with a partner. - Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints. Including filing reports with your Supervisor regarding any ADA/Discrimination complaints from passengers. - Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales. - Communicating with other guest service agents in other locations regarding vessel delays or other information. - Constantly and consistently making proactive announcements to passengers between departures. - Maintaining a manageable queue for waiting passengers. Keep the queueing area organized, clean and clear. - Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel. - Manning the ticket window or location during hours of operation. Agents are not permitted to leave their assigned location without approval from a Supervisor. - Selling ferry tickets via cash or credit card. - Selling on-board concessions. Managing inventory onboard the vessels. This requires setting up your concessions area by putting out all shelves and products and keeping shelves stocked at all times. This also requires the concessions area to be setup with an alcohol display. - Checking product quality by monitoring expiration dates and reporting any expired or damaged products to your Supervisor. - This position may require the ability to stand for long periods of time and work outdoors in all weather conditions. Guest Service agents are not permitted to utilize passenger seating areas or tables for personal use. - Guest Service agents will assist in training new hires as needed for upland and concessions shifts. - Demonstrate RESPECT Values with internal and external guests. - Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation. - Understand and follow all RESPECT procedures that relate to your job duties. - Work with a “safety-first” attitude. - Minimize your impact on the environment when at work. - Treat our customers with RESPECT at all times. - Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork, and invoices on a timely basis. - Know and understand internal policy and external regulatory requirements that relate to your position and department. - Other Duties as assigned Requirements & Qualifications: - Position requires working on the Brooklyn, Queens, and Manhattan waterfront. - Previous experience in ferry, transit, hospitality, or attraction industry preferred. - Experience working in customer service, retail, or visitor services a plus. - Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required. - A hospitable service atmosphere must be projected at all times. - Ability to work weekends and holidays is a must. - Must be 18 years of age

Ticket Takers - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Host/Hostess - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Busser - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Cashier/Counter Service - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Barback - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Cook - $16.50 - 18 - Must have at least 2 years of food prep/chef/prep cook experience - Must be able to commute to Coney Island - Open Availability

Our nonprofit client is seeking a dedicated and compassionate LPN to join their team at an addiction rehabilitation facility in Brooklyn, NY. As a 2nd shift LPN, you will play a vital role in providing quality care for our residents, ensuring their well-being, comfort, and safety. This position offers an opportunity to work in a supportive team environment, caring for individuals on their recovery journey. Job Title: 2nd Shift LPN (Licensed Practical Nurse) Location: Addiction Rehabilitation Facility, Brooklyn, NY Schedule: Monday – Friday, 4:00 PM – 12:00 AM Salary: $60,000 per year Key Responsibilities: Collecting required information from new residents to be admitted, ensuring all necessary documentation is completed. Recording residents’ health details, including vital signs (blood pressure, temperature, pulse, etc.) to monitor their condition. Administering medications and injections to residents as prescribed. Treating and dressing wounds and bedsores, ensuring proper healing and comfort for the residents. Supervising and guiding Certified Nursing Assistants (CNAs), as required, to ensure quality care is provided. Assisting residents with dressing and personal hygiene needs, promoting dignity and respect. Monitoring residents’ food and liquid intake and output, ensuring proper nutritional support. Requirements: Valid LPN State license. Must be in good standing with the State Registry. Ability to work well as a team member in a collaborative environment. Strong communication skills to interact with residents, their families, and the healthcare team. Compassionate, patient, and dedicated to providing quality care for residents. Additional Information: This role is crucial for the well-being of individuals recovering from addiction, and your expertise will have a direct, positive impact on their lives. If you’re looking for an opportunity to grow in a fulfilling healthcare environment, we encourage you to apply!

Kinder Island on Staten Island is looking for Infant Toddler Teachers! Index: *Full Job Description *Lead Preschool Teacher - Kinder Island *Kinder Island Job Opportunities How to Apply: Submit a resume and cover letter. Due to the large volume of candidates, only qualified candidates will be contacted. For more information about Kinder Island Overview: Lead Teacher Kinder Island, an early childhood setting, seeks a lead teacher to join our team. This position is ideal for a self-starter who wants to be part of a new growing school. The lead teacher will share our commitment to developing the whole child through thoughtfully prepared multisensory and multi-modal experiences. The ideal candidate is dedicated, enthusiastic about education and passionate about working with children. The lead teacher manages a year-round classroom and reports to our Preschool Director. Responsibilities: Planning, Preparation, and Instruction Develop curriculum and lesson plans supporting the mission of the school Create a learning environment supporting the growth of each child in these areas: social-emotional, sensory, motor, cognitive, language and self-care Provide a wide variety of learning opportunities, including individual, small and large group activities, both indoors and outside Work with students of various abilities, including students with learning differences Communicate clear expectations to students and facilitate smooth transitions between activities Use various assessment tools and strategies, such as observations, work samples and portfolios to tailor instruction for individual students Community Environment Establish a positive classroom environment in which all members respect and show kindness toward each other Model conflict resolution and problem solving strategies Establish a positive relationship with families and maintain regular communication Collaborate with teachers and staff Classroom Environment Develop and maintain an organized and purpose-driven classroom environment Establish systems and routines to care for the classroom and equipment Create and maintain monthly bulletin boards showcasing student work, experiences and school events Professional Development Regularly reflect and make modifications to classroom practice Attends staff meetings and professional development workshops Other Supervise daily work of assistant teachers Other related duties, as assigned, consistent with above The ideal candidate will have: An uncompromising belief that all students can learn A relentless work ethic and a high degree of patience to push through difficult challenges A willingness to be reflective and receive feedback in order to grow as an educator Excellent communication skills Preferred: Associates or CDA Certified in early childhood education OR planning to pursue degree New York State Teacher Certification Early Childhood (Birth–Grade 2) Start Date & Hours: 12 month position; Monday - Friday, 8 am to 5pm or 9am to 6pm; additional hours as needed for school events Ideal start date: Immediate Benefits: Paid time off, 100% tuition remission for 1 child Job Type: Full-time Pay: Starting price is negotiable depending on degree, certification, and years within field. Benefits: Employee discount Paid time off Schedule: 8am-5pm OR 9am - 6pm Monday to Friday COVID-19 considerations: Personal protective equipment provided Temperature screening Social distancing guidelines in place Sanitizing, disinfecting, and cleaning procedures in place Application Question(s): Can you work 8 am-5pm or 9am - 6pm? What is your email address? Experience: early childhood teaching: 1 year (Preferred) Associates degree in Early Childhood Education (Required) Certification in Child Development Associate (Preferred) NYS teacher certification [Birth - 2nd grade] special education (Preferred) One location Work Remotely: No

The Appointment Setter is responsible for contacting potential clients and scheduling appointments for the sales team to discuss solar energy solutions. The ideal candidate will be able to generate interest in solar products and services, maintain a positive relationship with prospective clients, and ensure the sales team’s calendar is full and efficient. Key Responsibilities: Lead Generation & Qualification: Contact inbound leads and cold-call potential clients to identify those interested in solar energy solutions. Qualify leads based on specific criteria such as homeownership, energy needs, and budget. Appointment Scheduling: Schedule appointments for the sales team to meet with qualified leads at their homes or virtually. Coordinate with the sales team to ensure appointments are confirmed and properly logged. Customer Communication: Use phone, email, and other communication tools to engage potential clients. Educate prospective clients about the benefits of solar energy and how the company’s solutions can meet their needs. Follow-Up: Follow up with leads who have shown interest but haven’t yet scheduled an appointment. Send reminders to clients about their upcoming appointments. Data Entry & Management: Maintain accurate records of leads and appointments in the company’s CRM system. Ensure all communication and follow-ups are logged properly. Reporting: Provide regular reports on lead generation and appointment scheduling progress. Track metrics like appointment conversion rates and client satisfaction. Qualifications: High school diploma or equivalent (additional education or experience in sales is a plus). Previous experience in a customer service, sales, or appointment setting role (preferably in the solar or renewable energy industry). Strong communication skills (verbal and written). Ability to handle objections and work with a wide variety of potential customers. Familiarity with CRM software or willingness to learn. Highly organized with excellent time management skills. Skills and Abilities: Strong phone presence and confidence in making cold calls. Ability to engage and motivate leads to schedule an appointment. Positive attitude and the ability to work independently or as part of a team. Detail-oriented with strong follow-up skills. Understanding of solar energy concepts is a plus, but not required. Working Conditions: This position may involve working from a desk or office, with occasional fieldwork for client meetings if needed. Flexible working hours may be required, including evenings or weekends to reach potential clients. Physical Requirements: Ability to sit at a desk and work on a computer for extended periods. Ability to make outbound calls for several hours a day.

Job Title: Budtender Location: Brooklyn, NY (Bayridge) Employment Type: Full-Time / Part-Time Compensation: $17/hour + potential tips Job Description: As a Budtender at High Dankery, you will be the face of our dispensary, responsible for providing outstanding customer service, educating customers on products, and ensuring compliance with all state and company regulations. Your goal is to create a welcoming, informative, and enjoyable shopping experience for our customers. Responsibilities: • Customer Engagement: Greet customers, assess their needs, and provide personalized recommendations based on their experience level and desired effects. • Product Knowledge: Stay up-to-date on cannabis products, strains, consumption methods, and effects to confidently educate customers. • Sales & Transactions: Assist customers in selecting and purchasing cannabis products while ensuring accuracy in weighing, packaging, and pricing. • Compliance & Regulations: Follow all NY state cannabis laws, ID verification processes, and company protocols to ensure legal and responsible sales. • Store Maintenance: Maintain a clean, organized, and professional dispensary environment, including product displays and storage areas. • Team Collaboration: Work closely with the dispensary team to ensure smooth daily operations and exceptional customer service. Requirements: • Must be 21 years or older. • Previous experience in retail, customer service, or the cannabis industry is preferred but not required. • Strong communication skills and a friendly, professional attitude. • Ability to handle cash transactions and use point-of-sale (POS) systems. • Willingness to learn and stay updated on cannabis products and regulations. • Ability to work flexible hours, including weekends and holidays. • Must pass a background check in accordance with New York cannabis regulations. Why Join High Dankery? • Be part of a growing cannabis retail business in New York. • Opportunities for career growth in the cannabis industry. • Work in a positive and knowledgeable team environment. • Employee discounts and industry training opportunities. If you’re passionate about cannabis, customer service, and being a part of growing with us, we’d love to hear from you! How to Apply: Send your resume and a brief cover letter explaining why you’d be a great fit for High Dankery.

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We are seeking a dedicated and personable Personal Shopper to provide personalized shopping services for our clients. The ideal candidate will have a keen eye for shopping, a deep understanding of client preferences, and an excellent customer service attitude. Key Responsibilities: Curate shopping lists and select items for clients based on their tastes and budget. Provide fitting and style advice, helping clients feel confident and comfortable in their choices. Build and maintain strong, trust-based relationships with clients. Track client preferences for future shopping recommendations. Requirements: Strong communication and interpersonal skills. Ability to multitask and work efficiently. A friendly, approachable attitude and attention to detail. Must be at least 21 years old. You must have a drivers license or govt-issued ID. No previous experience necessary.

Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: - Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email) - Solicit new catering business through professional sales techniques - Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings - Communicate with clients regarding their upcoming functions as their big day approaches - Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us - Manage both the planning process leading up to an event as well as the successful execution of that event - Possess the ability to handle extremely high workloads at times - Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties - Must appreciate that we only have one opportunity to deliver the event of someone’s dreams - Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH - Oversight of purveyor deliveries to ensure accuracy and quality - Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: - Ensure that all contract details and particulars are in place prior to event set up - Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place - Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event - Lead an event team to successfully accomplish the tasks at hand - Work with clients and guests to identify their needs to ensure customer satisfaction - Accept responsibility for all aspects that are within your oversight Requirements: - NYC DOH Food Protection Certificate - Minimum 3 years Sales experience - Minimum 3 years Managerial experience - Minimum 3 years Maître D experience - Associates Degree - Must be well spoken in English - Maintain a high level of professional attire and grooming - Must be punctual, neat, and organized - Ability to multitask while remaining meticulous - Ability to communicate amongst the team and convey information effectively - Knowledge of customer service - Knowledge of the food and beverage industry - Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers - Must know how to lead and manage others in order to help them achieve their full potential