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Mobile Mechanic / Roadside Assistance Technician

5 hours ago•30 views

Job Title: Mobile Mechanic / Roadside Assistance Technician
Company: Omegas Roadside Assistance
Location: Brooklyn NY
Job Type: Full-time
About Omegas Roadside Assistance :
At Omegas Roadside Assistance , we're dedicated to providing fast, reliable, and high-quality mobile vehicle repair and roadside assistance to get our customers back on the road safely and efficiently.
Job Summary:
We are seeking a skilled and reliable Mobile Mechanic / Roadside Assistance Technician to provide on-site vehicle repair and emergency services to our valued customers. This role requires a strong understanding of automotive systems, excellent diagnostic and problem-solving abilities, and a commitment to delivering exceptional customer service. As a mobile technician, you will travel to various locations to assess vehicle issues, perform necessary repairs, and ensure customer satisfaction.
Responsibilities:

Respond promptly and professionally to service calls for roadside assistance and mobile repair.
Accurately diagnose mechanical, electrical, and other vehicle issues using diagnostic tools and your expertise.
Perform a wide range of on-site repairs and maintenance, including but not limited to:
Battery jump-starts and replacements
Tire changes and repairs
Fuel delivery
Minor engine and transmission repairs
Brake adjustments and repairs
Cooling system repairs
Electrical system troubleshooting and repairs
Conduct thorough inspections of vehicles to identify potential problems and recommend preventative maintenance.
Provide clear and accurate explanations of diagnoses and repairs to customers.
Prepare accurate service reports and documentation using provided technology.
Maintain an organized and well-stocked service vehicle with necessary tools, equipment, and parts.
Adhere to all safety procedures and regulations while performing work.
Maintain a professional appearance and demeanor at all times.
Communicate effectively with dispatch, other team members, and customers.
Stay up-to-date with the latest automotive technologies and repair techniques.
Potentially handle payment transactions and maintain accurate records.

Qualifications:

Proven experience as a mechanic, preferably with mobile repair or roadside assistance experience.
Strong diagnostic and troubleshooting skills across various vehicle makes and models.
Proficiency in using diagnostic tools, scan tools, and other automotive repair equipment.
Comprehensive knowledge of automotive systems (engine, transmission, electrical, brakes, etc.).
Ability to perform a wide range of repairs and maintenance tasks independently.
Excellent customer service and communication skills.
Strong organizational and time management skills.
Ability to work independently and manage your own schedule effectively.
Valid driver's license with a clean driving record.
Ability to lift heavy objects and work in various weather conditions.
Experience with specific vehicle types or technologies is a Plus