Central Plaza is seeking a reliable, organized, and detail-oriented Remote Virtual Assistant to provide administrative and operational support to the team. The Virtual Assistant will assist with communication, scheduling, data entry, document management, customer support, and day-to-day administrative tasks while working remotely.
The ideal candidate is comfortable using computers and online communication tools, can manage multiple tasks efficiently, and maintains a high level of accuracy and professionalism.
Primary Duties and Responsibilities
- Manage emails, messages, and routine correspondence.
- Schedule appointments, meetings, and team activities.
- Perform accurate data entry and maintain electronic records.
- Organize documents, files, spreadsheets, and other digital information.
- Assist with customer inquiries and provide timely responses.
- Track assigned tasks, orders, requests, and follow-ups.
- Prepare basic reports, summaries, and spreadsheets.
- Coordinate information between team members and management.
- Monitor deadlines and follow up on outstanding tasks.
- Conduct basic online research when requested.
- Assist with administrative and operational projects.
- Maintain confidentiality of company and customer information.
- Report issues, unusual requests, or discrepancies to the appropriate supervisor.
- Perform other reasonable administrative duties assigned by management.
Required Qualifications
- High school diploma or equivalent preferred.
- Previous administrative, customer service, virtual assistant, or office experience is helpful but may not be required for entry-level applicants.
- Strong written and verbal communication skills.
- Basic computer and internet skills.
- Ability to use email, word-processing, spreadsheets, and online communication platforms.
- Strong attention to detail and organizational skills.
- Ability to work independently in a remote environment.
- Reliable internet connection and suitable workspace.
- Ability to manage confidential information responsibly.
Preferred Skills
- Microsoft Office or Google Workspace proficiency.
- Calendar and scheduling experience.
- Data-entry experience.
- Customer-service experience.
- Familiarity with task-management or collaboration software.
- Ability to prioritize multiple assignments and meet deadlines.
Decision-Making Authority
The Remote Virtual Assistant is expected to handle routine administrative decisions within established company procedures. The position may prioritize daily tasks, organize schedules, respond to routine inquiries, and correct minor administrative errors.
Matters involving financial approvals, policy exceptions, sensitive customer issues, significant operational changes, or other decisions outside established procedures should be referred to the supervisor or manager.
Key Performance Expectations
- Accuracy and attention to detail.
- Timely completion of assigned tasks.
- Professional communication.
- Reliability and consistent attendance.
- Proper organization of digital records.
- Responsiveness to team members and customers.
- Compliance with company procedures and confidentiality requirements.
Benefits:
- Flexible Work Schedule
- Work From Home
- Paid Time Off (PTO)
- Paid Holidays
- Performance Bonuses
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- Monday - Friday, 10am to 4pm
- Salary
- $27 – $35 hourly
622 3rd Avenue, Manhattan, 10017, New York
Health Care • 51-250 Employees
Hiring on JOB TODAY since April, 2026
Central Plaza offers a 24-hour residential treatment program designed to maximize independence and support reintegration into the community. Our Recovery-oriented services utilize evidence-based practices to promote and foster mental health
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