Job Title: Case Manager Location: [Homeless Shelter- Horizon Hearts, Inc Location: Hempstead, NY 11550 Job Type: Full-time Salary: $50K to $60K Job Summary: The Case Manager at Horizon Hearts, Inc will provide comprehensive support to individuals experiencing homelessness. This role involves assessing client needs, developing personalized service plans, and coordinating resources to help clients achieve stability and self-sufficiency. Key Responsibilities: Conduct thorough assessments of clients' needs, strengths, and barriers. Develop and implement individualized service plans in collaboration with clients. Provide ongoing case management, including regular follow-up and adjustments to service plans. Connect clients with appropriate community resources, such as housing, healthcare, employment, and social services. Advocate for clients' needs within the shelter and the broader community. Maintain accurate and up-to-date client records and documentation. Collaborate with shelter staff, volunteers, and external partners to ensure comprehensive support for clients. Facilitate group sessions and workshops on topics such as life skills, job readiness, and health education. Monitor and evaluate clients' progress towards goals, providing support and encouragement. Participate in staff meetings, training sessions, and professional development opportunities. Requirements: Bachelor's degree in Social Work, Psychology, Human Services, or a related field. Minimum of 2 years of experience in case management, preferably in a homeless shelter or similar setting. Strong understanding of issues related to homelessness, poverty, and mental health. Excellent communication, interpersonal, and organizational skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office and case management software. Valid driver's license and reliable transportation. Ability to handle sensitive information with confidentiality and professionalism. Commitment to the mission and values of [Horizon Hearts, Inc] Preferred Qualifications: Master's degree in Social Work or related field. Experience with trauma-informed care and crisis intervention. Bilingual in [English and Spanish] plus
Job Summary: We are seeking a reliable, highly trainable, and flexible Laundry Attendant with excellent customer service skills and experience operating a Point-of-Sale (POS) system. The ideal candidate will be responsible for handling laundry services including washing, drying, folding, and pressing, while providing outstanding customer assistance and efficiently processing transactions. Key Responsibilities: - Greet customers in a friendly, professional manner and address their inquiries and concerns. - Operate POS system accurately for customer transactions, payments, and service orders. - Receive, tag, and inspect laundry items from customers ensuring proper documentation. - Sort, wash, dry, fold, and press laundry items according to fabric type and care labels. - Maintain cleanliness and organization of the laundry area and customer service counter. - Follow all safety and sanitation guidelines. - Notify management of equipment malfunctions or supply shortages. - Assist in inventory control, restocking supplies, and monitoring detergent and cleaning materials. - Provide recommendations on services and upsell when appropriate. - Adapt to various work schedules and tasks based on business needs. - Perform other related duties as assigned. Qualifications: - High school diploma or equivalent preferred. - Previous laundry, housekeeping, or customer service experience is an advantage. - Familiarity with POS systems is a must. - Strong interpersonal and communication skills. - Highly trainable, dependable, and flexible with work hours. - Ability to multitask and work effectively in a fast-paced environment. - Strong attention to detail and organizational skills. - Physically fit and able to stand for long periods, lift, and carry laundry loads. Work Schedule: - Shifts may include weekdays, weekends, and holidays. - Must be flexible to adjust work hours based on operational demands.