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Job DescriptionCrew Member Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts to potentially be available (for): Morning, day, and night Pay • $15 - $18 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionEvening Baker - hours will be between afternoon to closing. Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts will be from afternoon to closing. Pay • $16 - $19 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionMorning Baker - hours will be between morning to early afternomn. Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts will be from Early morning to afternoon Pay • $16- $19 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description "Is your passion in retail?” We are looking for a Sales associate at our store in Roosevelt Field Mall. The ideal candidate will have prior Customer Service experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Sales Associate will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! UNTUCK your Career: Responsibilities • Ensure high levels of customer satisfaction through excellent sales service, • Assess customers needs and provide information on our products, features and benefits, • Create a fun, relaxed environment for customers to feel comfortable shopping, • Actively maintain a tidy sales floor and stockroom, • Be a self-starter when doing tasks, • Juggle multiple customers at a time, • A team player who possesses the ability to work together in a learning culture, • Be a vital part of brand decisions with customer feedback and observations, • Work experience as a sales associate, • Basic understanding of sales principles and customer service practices, • Proficiency utilizing Apple technology and Omnichannel POS systems, • Solid communication and interpersonal skills, • Customer service focus, • Ability to work a flexible schedule based on store/Company needs, • Dependable attendance and punctuality are required, • Comfortable working alone and opening/closing the store., • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays, • Pay range: $18-$19/hourly, • Retirement Plan (401k), • Paid Time Off (Vacation, Sick & Public Holidays), • Training & Development, • Casual working environment, • Wellness Resources

Job DescriptionNew York (5 boroughs) or Long Island - TBD Salary Range: $30.22/hr - $35.71/hr The Management Associate participates in a 6-to-18-month management development training program designed for participants to gain the requisite knowledge and leadership skills in order to advance into an Assistant Branch Manager position within the footprint of Apple Bank’s retail banking network. The successful candidate should demonstrate a high level of initiative, discretion, and judgment and must be able to take ownership of the learning process through the completion of training courses, rotations, assignments, and objectives that are outlined in their personal development plan. Over the course of the program, the incumbent learns to develop the capability to independently manage a branch, including the teller unit, platform, and other ancillary operations, as well as how to provide support to the Branch Manager in the achievement of business development, customer service and operational performance goals that maximize profitability. ESSENTIAL DUTIES & RESPONSIBILITIES • Learn how to perform the following retail banking positions through in-branch training rotations: Teller, Operations Supervisor, Customer Service Representative and Assistant Branch Manager., • Attend a variety of assigned training courses to develop a comprehensive understanding of business development, customer service, operating procedures, policies, security/safety controls, compliance and reporting requirements., • Review daily reports and conduct branch audits; ensure compliance with company policies, procedures and audit requirements., • Learn processes and functions of our key support areas through a series of department rotations on the corporate side of the business to understand the responsibilities handled by these departments that support the branch network., • Develop a focused management/leadership style; coach and evaluate branch staff., • Contribute to the enrichment of the branch culture by motivating team members and enhancing morale., • Demonstrate ability to identify customer needs and recommend products and services, both personally and through the effective coaching of employees., • Minimize and resolve customer complaints through employee coaching and training., • Perform all operational duties as required, during peak periods to maintain coverage, including teller line functions., • Conduct staff meetings to discuss bank/branch objectives; establish priorities in order to ensure compliance with established policies and procedures., • Make sound decisions regarding approval of customer and or bank transactions within authority limits, weighing customer satisfaction issues versus Bank exposure to loss or fraud., • Notarize legal documents for bank customers., • Perform other job-related duties or special projects as assigned. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required; Associate’s or Bachelor’s degree in Business preferred., • 3+ years of retail banking experience, • Prior supervisory experience preferred., • Must have strong customer service and sales experience., • Demonstrated leadership and decision-making skills., • Knowledge of banking products and services preferred., • Effective problem-solving skills., • Strong interpersonal skills and communication skills (verbal + written)., • Strong computer skills preferred (Microsoft Office suite of products)., • Must be a team player., • Ability to motivate and achieve results through the coaching of others., • Detail oriented with strong organizational skills and ability to multi-task., • Licensed Notary Public for New York State., • Display willingness to adjust schedule to work at various branch and corporate office locations, for various lengths of time, including weekends and extended hours. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionBaker Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts to potentially be available (for): Morning, day, and night Pay • $15 - $18 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionNew York, NY/Garden City, NY- Hybrid Salary Range: $80,000 - $110,000 The Cash Management Sales & Service Officer is tasked with expanding Apple Bank’s cash management portfolio through strategic networking and effective collaboration with internal stakeholders, serving as the primary accountable contact for advising prospects and clients on deposit and cash management solutions tailored to their business requirements. This role emphasizes the identification of methods to attract low-cost deposits, enhance client experience, and generate fee income through the proficient promotion of cash management products and services. Acting as the central point of contact, the Officer conducts product demonstrations, provides training, and resolves support inquiries. Furthermore, the Officer partners closely with the retail network to deliver timely updates and sustained support, facilitating business growth from cash management leads. The successful candidate will demonstrate comprehensive expertise in FIS Digital One and Cash Management applications, offer guidance for system-related queries, support internal business development activities, maximize client value, and maintain exemplary standards of customer service. This position requires the incumbent to divide time between our Garden City, NY location and New York City corporate headquarters. ESSENTIAL DUTIES & RESPONSIBILITIES • Identify, engage, and secure new customers by actively prospecting and collaborating with both internal stakeholders and external partners., • Maintain and develop relationships with current customers., • Assess opportunities to build or enhance relationships by evaluating customer and business needs, considering options, and addressing internal priorities based on risk analysis., • Conduct virtual and in-person demonstrations of cash management services for potential clients., • Provide training for services during onboarding of new customers or when adding products or services for existing customers., • Attend Branch and District Manager meetings to inform staff about product and service updates and provide training on sourcing cash management leads., • Accompany Relationship/Branch Managers during meetings with prospective clients., • Address customer issues or escalate them as appropriate., • Complete customer profile setups and perform system maintenance on the FIS platform., • Maintain adherence to risk management guidelines, executing relevant BSA/KYC/CDD processes and procedures., • Collaborate with branch and relationship management to identify potential cash management prospects within their client portfolios., • Support clients and branch staff throughout the implementation process to facilitate customer experience., • Respond to inquiries from internal and potential clients to help complete returned documents promptly for submission., • Perform other assigned duties. SKILLS, EDUCATION, & EXPERIENCE • Bachelor's degree is preferred; however, candidates with equivalent professional experience will also be considered., • Minimum 5 years retail banking, including at least 2 years in cash management., • Strong knowledge of cash management/treasury service products., • Sales skills preferred and must be client-focused, as well as detail oriented., • Strong verbal and written communication skills., • Advanced analytical and critical thinking abilities., • Discretion with confidential information., • Able to work independently., • Proficient in Microsoft Office applications, SharePoint and Commercial Online portals. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description "Is your passion in retail?” We are looking for a Sales associate at our store in Huntington Station, NY. The ideal candidate will have prior Customer Service experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Sales Associate will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! UNTUCK your Career: Responsibilities • Ensure high levels of customer satisfaction through excellent sales service, • Assess customers needs and provide information on our products, features and benefits, • Create a fun, relaxed environment for customers to feel comfortable shopping, • Actively maintain a tidy sales floor and stockroom, • Be a self-starter when doing tasks, • Juggle multiple customers at a time, • A team player who possesses the ability to work together in a learning culture, • Be a vital part of brand decisions with customer feedback and observations, • Work experience as a sales associate, • Basic understanding of sales principles and customer service practices, • Proficiency utilizing Apple technology and Omnichannel POS systems, • Solid communication and interpersonal skills, • Customer service focus, • High school degree; BA/BS degree would be a plus, • Ability to work a flexible schedule based on store/Company needs, • Dependable attendance and punctuality are required, • Comfortable working alone for hours of a shift, • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays, • Retirement Plan (401k), • Paid Time Off ( & Public Holidays), • Training & Development, • Casual working environment, • Wellness Resources, • Pay Range: $18 - $19 hourly rate

Job DescriptionShift Lead Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Shift Leads who want to grow with us! As a Shift Leader you will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows. Requirements • Genuinely Nice!, • A fast, friendly attitude and work ethic, • Business savvy (Labor, Cost of Goods, P&L.), • Food and Facilities Safety Compliance, • Previous leadership experience working in quick service restaurants, • Ability to multitask and communicate effectively, • Passion for food service industry, • High school diploma/GED, • Excellent communication and interpersonal skills, • Strong leadership and organizational skills, • Confident problem-solver, • As Shift Leader, you will play a very important role in operating the store daily, • You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high quality cookies; keep crew working at a fast pass; ensure bakers are well trained and provide great customer service, • Shift Leaders spend the majority of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time, • The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager, • Ultimately, a top shift leader should be able to ensure smooth and efficient workflows, • Supervising employees, assigning duties, and creating a shift schedule, • Monitoring team performance and ensuring duties are performed efficiently, • Reporting any issues that arise during the shift to management, • Managing employee requests and transgressions, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Days: Monday through Saturday, • Weekly hours: up to 40, • $17-$20 (includes hourly salary + tip) Benefits • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience • Valid Driver's License (Required), • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionGeneral Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented General Managers who want to grow with us! As a General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Be present and work on the floor with the crew (this will be roughly 85% to 90% of where your time will be spent), • Manage Assistant General Manager, shift managers, and bakers, • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Days: Monday through Saturday, • Total 10 Days PTO for Vacation and Sick Time, • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Quarterly Bonuses -Your success is our Success!, • Regular performance collaboration and career growth opportunities, • Valid Driver's License (Required), • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionGarden City, NY Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level 1 Representatives must also be able to perform/handle the following:, • general call inquiries, • Basic ATM & debit card inquiries, • Basic online banking support, • Third-party vendor support, • General product and service inquiries, • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bi-lingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Displays a positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. #LI-Hybrid Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionGarden City, NY- Hybrid Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionGarden City, NY/Hybrid Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionAssistant General Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Assistant General Managers who want to grow with us! As an Assistant General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Genuinely Nice!, • Be present and work on the floor with the crew (this will be roughly 95% of where your time will be spent), • The Assistant General Manager needs to be fully capable of running the store in its entirety with or without the presence of a General Manger and implement workflow procedures based on direction from the companys General Manager., • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Days: Monday through Saturday, • Weekly hours: 30 + hours a week, • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities, • Valid Driver's License (Required), • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking