Mission Viejo
Job Description Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Duties and Responsibilities include the following. Other duties may be assigned. • Responsible for learning and maintaining company standards and protocols., • Responsible for learning, understanding, and being able to speak knowledgeably about the company and the coffee program., • Responsible for knowing and being able to speak about all coffees served in the shop including but not limited to the coffee's components, history, and how to brew those coffees., • Operates coffee brewing equipment, grinders, scales, timers, water towers, point of sale systems, and mobile payment system., • Restocks all areas of store including coffee bar, & back rooms, • Performs opening, closing, and mid-day tasks., • Responsible for learning and perfecting latte art., • Assists in maintaining order and cleanliness of the store through things such as but not limited to sweeping , mopping, cleaning drains, taking out trash, surface cleaning, and dishes., • Provides guests with a memorable experience., • Responsible for taking guest orders and ensuring a complete and accurate order., • Resolves guest complaints with tact and professionalism or alerts attending leader on staff to assist., • Responsible for receiving and signing for orders from suppliers., • Receives deliveries and checks for quality of items delivered as well as accuracy of delivery based on invoice., • Responsible for taking and recording temperatures as required., • Responsible for working in a high volume environment where efficiency, service, and quality must be maintained - crafts each drink with care., • Receives deliveries and checks for quality of items delivered as well as accuracy of delivery based on invoice.*, • Maintains health department standards within the store., • Keeps store clean, stocked, and organized including but not limited to pastry case, condiment station, merchandiser, grab and go refrigerator, bathroom, and walk-in refrigerator., • Abides by the employee dress code protocol., • Displays a positive attitude, passion for coffee, and believes each drink brings value to the customer.Qualifications:, • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Language Ability:, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Math Ability:, • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability:, • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer Skills:, • To perform this job successfully, an individual should have knowledge of Square point of sale system and Timestation software.Certificates and Licenses:, • Department of Health and Mental Hygiene certificate preferredKnowledge, Skills, and Other Abilities:, • Time management skills, • Oral and written communication skills, • Professionalism skills, • Ability to keep a basic level of hygiene, • Ability to compromise and collaborate with othersPhysical Demands:, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, talk or hear, and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds.Work Environment:, • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts. The employee is frequently exposed to wet or humid conditions (non-weather). The employee is occasionally exposed to work in high, precarious places, risk of electrical shock, and vibration., • The noise level in the work environment is usually moderate., • Job Types: Full-time, Part-time, • FLSA Status:Non-Exempt We use eVerify to confirm U.S. Employment eligibility.
