We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager/Supervisor. What You’ll Do: The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. • Greet all clients with enthusiasm and friendliness, • Maintain a warm and friendly demeanor at all times, • Provide world-class service, in accordance with our Brand Standards, • Set up, replenish, maintain, and breakdown Food and Beverage stations, • Accommodate special client needs and last minute requests, • Develop relationships with clients, • Accurately answer client questions about culinary and our spaces in a friendly manner, • Read, understand, and execute Program Execution Orders, • Follow checklists and Standard Operating Procedures, • Set up and breakdown conference rooms and refreshing rooms as needed, • Perform facility maintenance, • Maintain safe, clean, organized, and well-stocked work areas, • Responsible for constant sanitation, organization, and proper food handling, • Have full knowledge of menus, recipes, and other pertinent information, • Perform opening, mid-shift, and closing duties in accordance with company standards, • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups, • Maintain a professional appearance at all times, • Maintain professional working relationships with team, • Follows all Company drink recipes and procedures, • Proficiently prepares blended and cold drinks provided by the cafe, • Full knowledge of coffee and tea menu, • Perform additional duties as assigned What We Look For: • Minimum 2 years server experience, • 1 year of coffee experience a plus, • Basic knowledge of food and beverage, • Proven excellent communication and interpersonal skills, • Proven good organizational skills, • Must be highly motivated and ready to lead other team members, • Proficient in multitasking, • Food Hygiene or Food Handling Certificate preferred, • TIPS Certification preferred, • Flexible and long hours are sometimes required., • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance, • Ability to reach overhead and below the knees, • Ability to stand, sit, and walk for an extended period of time Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Full Time Hourly Rate: $21 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. We’re Here For You: At Convene, you’ll receive: Health and Wellness • Excellent health coverage for you and your family starting day one, • 24/7 virtual care through Centivo Care, • Employee Assistance Program: emotional well-being and support for everyday life, • Fertility & family planning through Kindbody Time Off and Work-Life Balance • Generous paid time off plus time off for your birthday, • A Holiday closure each year to allow all employees to unplug and recharge, • Paid time off for new parents: maternity, paternity, adoption Financial Support and Benefits • 401K plan with company matching, • Financial support for education: for attending conferences, taking courses, or gaining certifications Professional Development and Recognition • Continuous professional and personal development support, • Employee recognition and reward programs to mark achievements and milestones Community and Impact • Opportunities to volunteer, donate, and participate in community give-back initiatives, • The opportunity to have a significant impact on your team and the business in the work that you do
Key Responsibilities: • Develop and execute sales strategies to achieve individual and team sales targets., • Conduct in person meetings with business owners to understand their needs and present customized solutions., • Cultivate and maintain strong client relationships through ongoing communication and proactive support., • Leverage provided sales tools and resources to effectively prospect for new business opportunities., • Collaborate with team members to share best practices and achieve collective success. Responsibilities: • Customer Acquisition: Identify and acquire new business customers., • Customer Relationship Management: Build and maintain strong relationships with both new and existing clients., • Sales Presentations: Deliver one on one presentations to prospective and existing clients, effectively communicating the value proposition of our products and services., • Territory Management: Travel within assigned sales territories to meet with clients and prospects., • Sales Reporting: Track sales performance and submit sales reports., • Continuous Learning: Participate in daily training sessions and utilize provided sales tools and resources. Benefits • Comprehensive training and development., • Opportunities for professional growth, • 401K
Company Description Bestmark National is a premier design-build firm specializing in commercial, retail, and hospitality environments. Driven by passionate leadership, Bestmark National consistently delivers high-quality results tailored to each client’s specific needs. The company boasts a state-of-the-art facility and a highly experienced team, ensuring safe, well-executed, and timely delivery of projects across America. As projects grow in size and complexity, innovation remains at the core of Bestmark National’s work. Role Description This is a full-time, on-site role for a Millwork Shop Manager located in Irvington, NJ. The Millwork Shop Manager will be responsible for overseeing daily operations of the millwork shop, managing operations, and leading the team to meet production goals. The Manager will also coordinate with different departments to ensure projects are completed on time and within budget, while maintaining safety and quality standards. Essential Duties and Responsibilities: • Monitor, manage workflow, and supervise millwork staff., • Implement and maintain quality control measures to ensure all millwork products meet quality standards., • Monitor and coordinate delivery, assembly, installation, and/ or millwork activities., • Interact with all of the departments to ensure optimal production and on-time delivery schedule., • Monitor the cost of impacts of labor efforts and identify and manage the scope of the projects., • Manage the maintenance of the equipment to maximize its efficiency and minimize its downtime., • Update relevant stake holders or team members on the project progress., • Ensure all project activities are in compliance with governmental regulations and OSHA guidelines as directed by the company policy, • Ensure compliance with all company safety policies including good housekeeping practices, safety rule compliance, and incident reporting and investigations., • Engage in continuous improvement activities., • Perform other duties and responsibilities as assigned by the supervisors. Qualifications: • 10+ years experience as a Millwork Project Manager, • Bachelor's Degree or equivalent experience in the woodworking industry, • Self-motivated, discipline, and career oriented, • Strong business acumen in project planning and management, • Able to lead and manage a team effectively, • Excellent problem-solving and organizational skills, • Excellent oral and written communication, • Fluent in both English and Ukrainian Benefits: 401(k) Dental insurance Health insurance Paid time off Paid Holidays Vision insurance Tuition Assistance
• Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner., • Ensure all logistics activities accurately reflect the actual times the work transpired., • Understand all customer requirements and implement plans to meet service expectations., • Be familiar with the geographic service areas and the industry-standard rates applicable to each., • Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information., • Source new customers by developing leads and cold-calling potential clients., • Create, develop, and maintain strong business relationships with customers., • Continuously increase and maintain an understanding of current market conditions and business trends., • Manage and negotiate rates based on current market demand., • Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. • Proficient in Excel, Microsoft Office products, and transportation industry software., • Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed., • A confident, self-directed individual who can identify and resolve problems independently., • Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders., • A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None