- Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner. - Ensure all logistics activities accurately reflect the actual times the work transpired. - Understand all customer requirements and implement plans to meet service expectations. - Be familiar with the geographic service areas and the industry-standard rates applicable to each. - Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information. - Source new customers by developing leads and cold-calling potential clients. - Create, develop, and maintain strong business relationships with customers. - Continuously increase and maintain an understanding of current market conditions and business trends. - Manage and negotiate rates based on current market demand. - Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. - Proficient in Excel, Microsoft Office products, and transportation industry software. - Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed. - A confident, self-directed individual who can identify and resolve problems independently. - Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders. - A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.
The Cannabis Philosophy is a manufacturer of a full line of products. We are seeking a dedicated and organized Assistant to join our team. The ideal candidate will possess strong customer service skills, be proficient in office management tasks, and have an upbeat and positive personality. This role involves supporting daily operations, managing front desk responsibilities, and ensuring smooth communication within the office. The Administrative Assistant will play a key role in maintaining an efficient work environment and providing exceptional service to clients and staff. Responsibilities Utilize computer literacy to create documents, spreadsheets, and presentations as required. Assist in maintaining inventory of office supplies and ordering when necessary. Greet visitors and manage front desk operations with professionalism and courtesy. Handle incoming calls, emails, and correspondence with excellent phone etiquette. Maintain organized filing systems and assist with clerical duties as needed. Support office management tasks including scheduling appointments, managing calendars, and coordinating meetings. Provide support to staff when applicable, enhancing communication across diverse populations. Collaborate with team members to ensure efficient workflow and address any administrative needs. Requirements Proficient in computer applications including Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organizational skills with attention to detail. Cannabis business experience is a plus. Proven experience in an administrative or clerical role is preferred. Strong customer service skills with the ability to interact positively with clients and colleagues. Experience in office management practices is a plus. Strong phone etiquette and communication skills are essential for this position. Join The Cannabis Philosophy where your contributions will be valued, and your professional growth supported! Job Type: Full-time Pay: $20.00 per hour Expected hours: 30 – 40 per week Schedule: 8 hour shift Work Location: In person
Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person
Boyd Consulting is seeking a part-time bookkeeper with experience in QuickBooks & ADP to provide the services outlined below. ** Responsibilities:** - Familiarity with setting up and maintaining new QuickBooks system. - Apply payments received from clients. - Generate monthly statements for clients. - Call and email clients for collections. - Perform bank and credit card reconciliations. - Prepare monthly financial reports. - Process payroll and other HR responsibilities using ADP System. - Manage accounts receivable and accounts payable. - Maintain financial records. - Post supplier invoices and process payments. - Write checks and pay bills through QuickBooks. - Manage and review invoices. ** Requirements:** - Bachelor's or associate degree in accounting, finance, or business administration preferred. - Comprehensive knowledge of QuickBooks and ADP is required. - Experience with collections. - Bookkeeping experience is required. - Deep understanding of bank reconciliations. - Previous experience as a bookkeeper is preferred. - Comprehensive knowledge of accounts payable (AP) and accounts receivable (AR). - Strong familiarity with Microsoft 365 applications. - Excellent verbal, written, and social communication skills.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
We are seeking a highly organized, detail-oriented Executive Administrative Assistant to support the Director in the day-to-day operations of our early childhood center. This key team member will also play a limited but important role in family engagement initiatives. Key Responsibilities: - Work directly with the Director to manage and complete daily administrative tasks - Handle student registration and maintain accurate student and staff files - Assist with state paperwork, compliance documents, and reporting - Coordinate staff scheduling and assist with onboarding - Oversee inventory management and supply ordering - Support quality control efforts to ensure operational excellence - Engage with families in a supportive and professional manner - Assist with social media updates and marketing content - Participate in occasional family engagement events and communications Qualifications: - Strong attention to detail and organizational skills are a must - Prior experience in a childcare, school, or nonprofit setting preferred - Excellent written and verbal communication skills - Proficiency in Microsoft Office, Google Workspace, and online systems - Ability to multitask, problem-solve, and work independently - Friendly, professional demeanor with a commitment to confidentiality This role is ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys making a meaningful impact behind the scenes.
Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday
Come join our dynamic team at Hudson Milestones, where passion and excellence unite! The Assistant Director position provides program support and staff development-related services within our Residential Department. Job Description: This position provides program support and staff development-related services in the Residential Services Department. Responsibilities include but are not limited to interviewing, providing initial orientation, monitoring of training and all staffing needs in the residential program, as well as administration and supervision. Staff training and counseling will be provided also. This position is responsible for the safe and efficient operation of residential programs, program quality, and licensing components. This title is a backup to the Senior Director of Residential Services and/or Director of Program’s position. This job title is an exempt position as specified in NJAC. Responsibilities: - Responsible for reading, understanding and complying with all appropriate governing documents in the administration of their programs, be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals, and circulars both internal and external. - Provides supervision, training, and evaluation to multiple group home staff and supervisors. - Accurately reports all Unusual Incident Reports (UIRs) to the Department Director and to the New Jersey Division of Developmental Disabilities at the approval of the Department Director and Chief Executive Officer. - Responsible for completing all UIRs and follow-up reports accordingly. - Develops and maintains accurate program budgets and expenditure records to ensure the responsible use of program funds in collaboration with the Director of Finance. - Ensures payroll processes are appropriately managed and observed in collaboration with the E-Time Coordinator, Director of Finance, and Department Director. - Ensures daily operation matters that pertain to insurance, repairs, maintenance, etc. are appropriately managed and reported in collaboration with the Director of Operations or designee. - Monitors program site operations to ensure appropriate design and implementation of program activities, complete/accurate files and recordkeeping systems, site safety, and medication supervision. Trains staff as needed to ensure compliance and quality of services. - Responsible for maintaining and following up on the department’s Continuous Quality Improvement system in collaboration with Director of Compliance and Department Director. - Must have the ability to independently monitor and update as necessary the Department’s Operations Manual in alliance with regulations, CCP Manual and other - grantor mandated changes, with the approval of the Department Director and Chief Executive Officer. - Conducts new client intake interviews and coordinates intake into services as per - eligibility and admission criteria, as approved by the Chief Executive Officer. - Develops and implements new residential and related services as required by program/client needs. - Reviews Individual Service Plans for Residential Services clients and reports discrepancies to the Support Coordinator through the Individualized Service Plan - (ISP) Worksheet for Residential Providers. - Ensures accuracy of files and recordkeeping systems for Individual Service Plans. - Develops positive and professional relationships with Support Coordination Agencies and other key external contacts. - Serves as a liaison between the agency and the New Jersey Division of Developmental - Disabilities, as well as other community providers, community organizations, and client family members. - Coordinates, attends, and/or schedules all required meetings relevant to the operation of the residential program as directed by the Department Director and the Chief Executive Officer. - Monitors and spot checks staff schedules to ensure appropriate program coverage and accordance with standards and policy. - Assists with coordinating the departmental staff training day, creates and delivers program specific trainings or trainings for agency training days, as determined by the Chief Executive Officer. - Interviews prospective employees and makes recommendations to the Department - Director and the Chief Executive Officer on new hires, terminations, promotions, disciplinary actions, and transfers. - Ensures all necessary mandated documents have been secured for all employees. - Assists in the development of the Quality Assurance tools to monitor compliance and ensure corrective action when necessary. - Works cooperatively and collaboratively with the Department of Finance and Operations to ensure that all fiscal related matters are properly executed. - Responsible for ensuring all staff trainings for the department are in compliance as it pertains to the department and the College of Direct Support (CDS). - Responsible for reviewing referrals and making recommendations accordingly to Department Director and Chief Executive Officer. - Accurately and professionally communicates with all Support Coordinators or interested parties wanting to receive services. - Works closely with and keeps the Department Director informed of departmental activities and client support needs or changes daily. If necessary, reports directly to the Chief Executive Officer. - Works cooperatively and collaboratively with other Departments in the best interest of the organization and those we serve. - Ensures that a safe and healthy environment is maintained for all clients at all times. - Works flexible hours and available for on-call as needed. Qualifications: Bachelor’s Degree in Social Work, Special Education, Psychology, or related field; or equivalent experience working with people with intellectual/developmental disabilities in a residential setting. Minimum of 5 years’ experience working with people with intellectual/developmental disabilities including individual support plan development, program monitoring, and behavioral plan development experience preferred in residential settings. A minimum of two years additional experience in a residential program. A minimum of 3 years supervisory/management experience in a residential program. Minimum 21 years of age as mandated by the Community Care Manual. Valid New Jersey Driver’s License Must have cleared I3 screen, Department of Human Services FBI Fingerprints, Central Registry and Child Abuse Registry. Skills: Strong written and oral skills. Adequate computer skills in Microsoft word, Outlook and Excel Able to deliver effective presentations and training programs Good planning and organizational skills Professional disposition Red Cross CPR/First Aid certification a plus Application Instructions: To apply, please submit your resume along with fully completing all fields of our job application form via www.hudsonmilestones.org. Be sure to complete all sections of the application. Applications will be reviewed on a rolling basis until the position is filled. Note: We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status. The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.