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Position Title: Office Manager Department: Administration Reports To: Clinical Director / Practice Owner Employment Type: Full-Time Position Summary The Office Manager is responsible for overseeing the day-to-day administrative operations of YES Psychotherapy Services, ensuring the smooth running of the practice. This role involves managing staff schedules, handling client inquiries, maintaining records, ensuring compliance with healthcare regulations, and supporting the clinical team to deliver exceptional client care. Key Responsibilities 1. Administrative & Office Management Oversee daily operations of the office to ensure an organized and welcoming environment for clients and staff. Manage front desk procedures, including reception, scheduling, and client check-in/check-out processes. Monitor office supplies and order as needed to maintain inventory. Coordinate maintenance of office equipment and facilities. 2. Client Services & Communication Respond to client inquiries via phone, email, and in person in a professional and compassionate manner. Maintain confidentiality of client records in accordance with HIPAA and relevant privacy laws. Support the onboarding process for new clients, including intake forms and appointment scheduling. 3. Staff Coordination & Support Manage schedules for therapists, administrative assistants, and interns. Assist in onboarding and training new administrative staff. Organize staff meetings, trainings, and internal communications. 4. Financial & Billing Oversight Oversee billing processes, including insurance claims, payments, and invoicing. Track accounts receivable and follow up on outstanding balances. Prepare basic financial reports for management review. 5. Compliance & Policy Management Ensure compliance with healthcare, licensing, and insurance regulations. Maintain updated office policies and procedures. Assist in preparing for audits and accreditation reviews. Qualifications Education & Experience: Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred. Minimum of 3 years’ experience in office management, preferably in a healthcare or mental health setting. Skills & Competencies: Strong organizational and multitasking skills. Excellent interpersonal and communication abilities. Knowledge of HIPAA regulations and healthcare office procedures. Proficient in Microsoft Office Suite and practice management software (e.g., SimplePractice, TherapyNotes, etc.). Ability to work with sensitivity and discretion in a mental health environment. Work Schedule & Environment Full-time schedule, Monday to Friday (occasional evenings or weekends for special events). Office-based role with regular interaction with clients and staff. Compensation & Benefits Competitive salary (commensurate with experience). Paid time off, health benefits, and professional development opportunities. Supportive and mission-driven work environment.

Social Media Intern About Us We're a B2B SaaS company that helps businesses streamline their operations with innovative software solutions. We believe in creating powerful tools that are intuitive and easy to use. Our culture is collaborative, fast-paced, and focused on growth. The Role We're looking for a passionate and creative Social Media Intern to join our marketing team. This is an incredible opportunity to gain hands-on experience in the world of B2B marketing. You'll work closely with our marketing manager to develop and execute social media strategies that increase brand awareness, engage our target audience, and drive lead generation. We're looking for someone with a fresh perspective who is eager to learn and ready to make an impact. Responsibilities * Assist in creating a social media content calendar and scheduling posts across platforms like LinkedIn, Twitter, and Facebook. * Draft and publish engaging content that resonates with our target audience of business professionals and tech enthusiasts. * Monitor social media channels for mentions, comments, and messages, and assist with community engagement. * Conduct research on industry trends, competitor activity, and new social media features. * Help track and analyze social media performance metrics to inform future strategies. * Contribute to brainstorming sessions for new content ideas and campaigns. * Assist in maintaining a consistent brand voice and visual identity across all social media platforms. Qualifications * Currently enrolled in or a recent graduate of a program in Marketing, Communications, Business, or a related field. * A strong understanding of major social media platforms and their best practices, especially LinkedIn. * Excellent written and verbal communication skills. * Creative and detail-oriented with a good eye for design. * Self-motivated and able to work both independently and as part of a team. * Experience with social media management tools is a plus, but not required. * A genuine interest in technology, SaaS, and B2B marketing. What We Offer * Hands-on experience in a fast-growing B2B SaaS company. * Mentorship and guidance from experienced marketing professionals. * The opportunity to make a real impact on our social media presence. * A supportive and collaborative work environment. * Flexible schedule and remote work options.

Position: Business Development Intern Location: Remote / Hybrid (NYC-based applicants preferred) Internship Duration: 3–6 months (3–5 days/week, negotiable) Compensation: Commission Based Work Authorization: OPT holders are welcome; high-performing interns may be considered for full-time employment and future sponsorship opportunities Language Requirement: Bilingual – Fluent in both English and Mandarin Chinese About the Role We are looking for a proactive and responsible Business Development Intern to join our team. You will assist in identifying potential business opportunities, supporting key projects, and participating in external partnership activities. This is a dynamic role that requires both strategic thinking and strong communication skills. We are looking for someone who can build trust externally and collaborate actively within the team. If you’re eager to grow, take ownership, and work in a bilingual business environment, we’d love to meet you. Key Responsibilities Support the development and maintenance of relationships with clients, channel partners, and business stakeholders Conduct business research, initiate outreach, handle basic needs assessment, and assist in document preparation Help draft proposals, pricing, and business documents; follow up on progress and client feedback Coordinate external meetings, business negotiations, and take meeting minutes Organize and update client records, CRM data, and project progress sheets Collaborate across teams (sales, marketing, operations) to ensure seamless execution of business initiatives What We’re Looking For We prioritize potential and attitude over experience. You're a great fit if you: Are based in or near NYC, or available to join occasional in-person activities Are fluent in both English and Mandarin Chinese (spoken and written) Are from any major; Business, Communications, Marketing, or Tech-related fields are a plus Enjoy communicating with people and adapt well to different interaction styles Are comfortable conducting in-person client visits or external outreach when needed Take ownership seriously — you value commitment, pay attention to details, and aim for results Are self-motivated, eager to learn, and open to challenges Work well in teams and can navigate cross-functional collaboration effectively Are on OPT or legally eligible to work in the U.S.; future sponsorship may be available for strong candidates What You’ll Gain Direct involvement with core business development operations Real-world experience in partnership building, project execution, and client management Rapid growth in essential skills for business and communication Internship certificate, personalized recommendation letter, and priority access to full-time opportunities

Role Overview: At Rose Bakery, the Head Chef/Café Manager is responsible for overseeing both the Front of House and Back of House operations, as well as the retail side of the café. This role involves creating and executing daily savory and pastry menus, sourcing ingredients, managing the team, handling customer service, coordinating and catering events, and overseeing recruitment and training. Additionally, the role ensures all health and safety regulations are met. Key Responsibilities: • Construct menus with new or existing culinary creations, ensuring the variety and quality of servings., • Manage our retail program. Overseeing and sourcing products to carry within the café., • Fully in charge of recruitment and training., • Comply with nutrition, sanitation, and safety regulations in accordance with local law., • Responsible for sourcing and placing food and non-food orders., • Ensuring all menus and ingredient selections are in accordance with the Rose Bakery philosophy and standards., • Meeting/exceeding sales goals and adhering to strict food and non-food budgets., • Planning and coordinating events within Dover Street Market New York., • Taking charge of the catering business from start to finish, including developing menus, pricing, and invoicing. Key Skills: • A highly motivated individual able to converse with all levels, both internally and externally., • Self-starter, able to set the standard by their own professionalism and attitude., • Must be energetic, self-motivated, self-organized, and a team player. Willing to do whatever it takes to get the job done., • Decisive, structured, and organized, with a keen eye for detail., • Punctual, possesses excellent time management skills., • Flexible, adapts to ever-changing needs of the business., • Possesses an enthusiasm and a passion for the Rose Bakery philosophy. Key Requirements: • 4+ years’ experience managing both BoH and FoH teams in a café or restaurant setting., • Outstanding communication and leadership skills., • Capable of multi-tasking while maintaining a high attention to detail., • Flexible to the needs of the business., • Ability to lead recruitment, training, and development of bakery staff., • Knowledge of proper timekeeping and payroll procedures., • Ability to stand for prolonged periods of time.

• Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner., • Ensure all logistics activities accurately reflect the actual times the work transpired., • Understand all customer requirements and implement plans to meet service expectations., • Be familiar with the geographic service areas and the industry-standard rates applicable to each., • Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information., • Source new customers by developing leads and cold-calling potential clients., • Create, develop, and maintain strong business relationships with customers., • Continuously increase and maintain an understanding of current market conditions and business trends., • Manage and negotiate rates based on current market demand., • Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. • Proficient in Excel, Microsoft Office products, and transportation industry software., • Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed., • A confident, self-directed individual who can identify and resolve problems independently., • Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders., • A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None