Role Description We are seeking a Customer Service Representative to join our team in Little Falls, NJ. This is a full-time, on-site position. The Customer Service Representative will serve as the first point of contact for clients, assisting with inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities include answering calls, responding to emails, processing requests, and coordinating with internal departments to provide timely and effective solutions.
Substance Salon is looking for a Front Desk Manager. This position is responsible for providing a great first and last impression in customer care, offering salon guests additional service opportunities, as well as assisting guests in understanding our products, specials, and company programs. DUTIES AND RESPONSIBILITIES: Customer Service Phone Skills — Using branded scripts: Making Appointments, Confirmation Calls/Rescheduling, Answering questions regarding services, pricing, and level systems. Sales Upselling Services, Rebooking, Retail, Gift Cards, Specials & Promotions. Tracking / Goals / Rewards Each Guest Service Expert is responsible for hitting their monthly goals by being consistent with scripting and offerings. When goals are met, rewards are given monthly. Cleanliness and Organization Maintaining cleanliness of the salon seating area, front desk, guest restrooms, and break area at all times. Pay: $17-$21 per hour depending on experience
Picture Frame Sales Associate – Hasbrouck Heights Bergen County, NJ Local frame shop seeking a creative, customer-focused sales associate to help clients choose frames, mats, and glass for art, photos, and posters. Duties include assisting customers in-store, answering calls/emails, and tracking orders. Details: 35 hrs/week, Monday–Friday, flexible schedule Art or framing background preferred Strong customer service & communication skills required
We are seeking a friendly and organized Receptionist to be the first point of contact for our company. The ideal candidate will provide excellent customer service, manage front desk operations, and support administrative tasks to ensure smooth daily operations. Responsibilities: Greet and welcome visitors in a professional and courteous manner. Answer, screen, and direct phone calls and emails. Manage front desk operations including visitor sign-in and appointment scheduling. Maintain a clean and organized reception area. Assist with administrative duties such as filing, data entry, and document management. Receive and distribute mail, packages, and deliveries. Provide information and assistance to clients, staff, and guests as needed. Coordinate with other departments to ensure efficient communication and workflow.
We are a local frame shop based in Hasbrouck Heights, Bergen County, NJ, looking for a reliable and friendly Virtual Assistant to support our hiring process by making cold calls to potential job candidates. Responsibilities: Make outbound calls to potential candidates about our in-store Picture Frame Sales Associate opening Provide basic job information and answer initial questions Collect and record candidate interest and availability Schedule interviews for qualified leads Maintain call logs and follow-up notes Requirements: Previous experience in cold calling, recruiting, or customer service preferred Clear and professional phone communication skills Comfortable using spreadsheets and scheduling tools Friendly, organized, and detail-oriented Position Details: Remote work
Assistant Store Manager – Retail Shop We are a busy and well-established retail store seeking a dedicated professional to assist with store management and daily operations. This is a long-term, stable position with training provided, offering the opportunity for growth into a full-time role. We are prepared to hire immediately for the right candidate. Position Details: Hours: 25-30 hours per week to start, with potential for full-time after the introductory period Schedule: Flexibility required, weekends, and closing shifts (store is open 7 days a week) Compensation: Commensurate with experience Key Responsibilities: Deliver outstanding customer service and support in a retail setting Assist in overseeing store operations, ensuring smooth daily functioning Perform administrative tasks with accuracy and efficiency Support sales floor activities and guide customers in selecting products Take on store management responsibilities as assigned Qualifications: Knowledge of holistic healing and wellness supplies—or the ability to learn quickly Prior supervisory or management experience-required Strong retail sales and customer service background (minimum 2 years preferred) Proficient with computers and retail-related software Administrative experience (2 years preferred) Bilingual in Spanish (highly desirable) Valid driver’s license and reliable transportation (preferred, for occasional errands) How to Apply: Please respond to this posting with your name and availability for immediate consideration. Selected candidates will be contacted to schedule phone interviews. When applying, please include answers to the following: Do you have knowledge or experience with candles, herbs, oils, or other related supplies? Do you have retail sales experience? If so, how many years? Do you have schedule flexibility, including evenings and weekends? Do you have a valid driver’s license and access to a personal vehicle? Would you be able to assist with errands if needed?
E & A Video & Magazine Inc is seeking a motivated, customer-focused Onsite Salesperson to join our team. The ideal candidate will be responsible for engaging customers, promoting products, maintaining store presentation, and providing a welcoming and professional in-store experience. If you are passionate about retail sales and enjoy interacting with people, we’d love to meet you. Key Responsibilities: Greet customers as they enter the store and provide friendly, personalized service Assist customers in locating and selecting products based on their preferences or inquiries Provide knowledgeable information on current promotions, new arrivals, and best-selling items Process sales transactions accurately through the register or POS system Maintain cleanliness and organization of product displays, shelves, and the sales floor Monitor inventory levels and inform management of restocking needs Handle customer concerns or complaints with professionalism and escalate issues when necessary Ensure compliance with company policies, including age verification where applicable Help with receiving and stocking new merchandise Support the team in achieving daily and monthly sales goals