Customer Service Representative - Insurance
1 day ago
Mineola
Job Description Keats Insurance Agencies is a communityfocused team in Mineola dedicated to helping people protect what matters most. Were looking for a warm, solutionoriented Customer Service Representative to support our clients with their questions and policy needs. If you enjoy making people feel valued and want to grow your career with a supportive team, wed love to have you join us. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Career Growth Opportunities Responsibilities Serve as the first point of contact for client inquiries, providing friendly and efficient assistance. Answer questions about insurance policies, coverage, and billing with clarity and accuracy. Process policy changes, endorsements, and new business applications accurately. Assist with claims inquiries, guiding clients through the initial reporting process. Maintain detailed and organized client records in our system. Collaborate with agents and other team members to ensure a seamless client experience. Requirements P&C Insurance License +++ Previous customer service experience, preferably in the insurance industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency with computer systems and standard office software. Ability to handle multiple tasks efficiently in a dynamic environment.