50 Best Full-time Customer Service Jobs in Greenwich Village, New York, New York (April 2026)

Customer Care Assistant/Personal Assistant

We are seeking a proactive, highly organized, and detail-oriented Personal Assistant & Customer Care Coordinator to join our team. This is a multifaceted remote role designed for a professional who excels at balancing administrative support with high-quality client interaction. The ideal candidate is a "self-starter" who thrives in a dynamic environment, possesses impeccable communication skills, and is dedicated to providing seamless support to management and clients alike. Key Responsibilities Administrative & Personal Support: Manage complex calendars, including scheduling meetings, appointments, and personal engagements. Handle email correspondence, drafting professional responses and managing follow-ups. Coordinate travel arrangements and logistics as needed. Assist with project management tasks, ensuring deadlines are met and files are organized. Customer Care & Communication: Act as the primary point of contact for client inquiries via email and phone. Resolve customer issues with empathy, efficiency, and a solution-oriented mindset. Maintain and update customer records with high accuracy. Draft and proofread professional documents, contracts, and business communications.

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WHIZZ E-Bikes Rental in Manhattan

Customer Service Representative (CSR)

Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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