Director customer experience jobs in Poughkeepsie, New York (NY) State

The Nurse Manager assumes responsibilities in managing the operation and function of the nursing unit/department. Promotes the delivery of high quality patient care based on utilization of the nursing process and standards. Provides an environment conducive to staff growth and development. Is acc...

The Nurse Manager assumes responsibilities in managing the operation and function of the nursing unit/department. Promotes the delivery of high quality patient care based on utilization of the nursing process and standards. Provides an environment conducive to staff growth and development. Is acc...

Up to $60K per year / Medical + Dental Benefits - As a Customer Service Rep you'll: Handle inbound requests from users and customers via phone, email, live chat, SMS and social media; Provide potential customers with legal information so that they can make an informed decision as to how they want...

Competitive Salary / Paid Training - As a Customer Service Rep you'll: Manage inbound and outbound calls; Resolve customer concerns effectively and efficiently; Build sustainable relationships and trust with customer accounts through open and interactive communication; Ensure customer satisfactio...

Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and provide the correct answer, path, troubleshooting, or method f...

Up to $48K per year - As a Customer Service Coordinator you'll: Enter new provider information into GRAIL's CRM including basic account and contact details; Verify new providers to ensure they meet GRAIL's requirements to order testing; Learn how an account integrates across GRAIL's systems and h...

Up to $23 per hour / Medical, dental, vision, & life / 401k match / M-F 8:30a-5p PST - As a Customer Service Rep you'll: Answer and service calls in a professional, timely and efficient manner; Listen attentively to customer needs and concerns; Explore, analyze and respond to customers' issues an...

Up to $45K per year - As a Customer Service Specialist you'll: Provide users with services such as question answering, business consulting, and complaint acceptance; Correctly guide users on daily app usage issues; Review the pictures and comments uploaded by users to the platform, and deal with ...

A Technology Project Manager assists the Technology PMO Program Manager and leverages Central Hudson Technology Project Management methodology to deliver moderate to large scale projects within scope, schedule, and cost criteria. The Technology Project Manager oversees the entire project lifecycl...

Looking for your next challenge in SAP?.I'm working with a global retailer who is valued above $350 Million and are looking to move onto SAP S/4HANA Public Cloud! Headquartered in New York, you'll be involved in the early stages of the project rollout to deployment and have the opportunity to pro...

Project Manager role has day-to-day responsibility for managing multiple PIM (Product Information Management Systems) implementation projects of various complexities. Primary responsibility is to serve as the Project Manager supporting related tasks for the PIM implementation team on various proj...

Work collaboratively with the Executive Director, Artistic Director, and Marketing Director. Reporting to the Executive Director, the Director provides vision and direction to expand the Theatres donor base, identify new revenue streams, and ensure long-term financial sustainability. JK Executive...

Position: Senior Vice President, Program Executive. The Senior Vice President, Program Executive, is responsible for successfully managing and mentoring staff to deliver complex capital projects. In order to protect our employees and continue to provide safe and reliable service to our communitie...

Growing Bank located in Nassau County, Long Island is seeking a Payments Vice President, with experience in merchant processing for a full-time position!. Manage Direct Agent and contract amendments for additional services or changes to contracts. Manage and update Merchant Services Policies and ...

As part of their expansion, they are seeking an experienced senior salesperson to support the development and expansion of their efforts within the larger Registered Investment Advisor and Family Office community. As a Director on the RIA Sales team, you will collaborate closely with regional lea...

Were seeking an effective, experienced customer success leader to join our quickly growing team! Reporting to the COO and collaborating closely with the sales, marketing, and product team, youll drive customer relationships and increase revenue. Scaling the customer success team in order to meet ...

Customer Success, Client Services, Ad Ops, Account Manager, Program Manager, Technical roles). Be the trusted adviser and partner to a portfolio of publisher customers and orchestrate their customer journey stages. Collaborate with Business Development, Technical CSM, Product and other key stakeh...

Customer Success Manager - Hybrid - NYC. We're looking for a strategic customer success manager to join an AI powered legal tech startup. Track customer outcomes with regular client meetings. ...

We are currently assisting our client with a Director of Operations search near Syracuse, NY. The right candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and display an orientation toward profitability. The succe...

Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Private Equity Project Manager. Strong project management skills, including project planning and control, stakeholder management, status tracking and reporting, issue, risk and budget manag...

We are seeking an experienced Program Manager to lead a critical transformation program aimed at upgrading Reinsurance product offerings to meet evolving customer needs. Identify and manage program risks and issues, implementing appropriate mitigation strategies to minimize impact on the program'...

The Research and Program Manager is responsible for administrative support, research project management, and community engagement. Annual member evaluation coordination and analyzing the data to promote Strategic Initiatives Group (SIG) programs publicly and to allow for process/program improveme...

Serve as point of contact on customer escalations and ensure customer issues are resolved meticulously. Our success is a direct result of our dedicated team located around the world and visionary backers including The Walt Disney Company, Saban Ventures, Viola Group, 83North, and Firstime Venture...

The Senior Manager Client Services (Senior Director) is responsible for all client interfaces within the assigned account base of named accounts. Client relationship management and business development: manage client relationships, build a project portfolio, own the opportunity management cycle:...