Server - Part Time Year Round
hace 23 días
New Paltz
Job Description BASIC FUNCTIONS AND RESPONSIBILITIES: Provide prompt, courteous service to the dining guests of the Mohonk Mountain House for breakfast, lunch, dinner and special functions according to the standards set by Management. ESSENTIAL JOB FUNCTIONS: -Work in coordination with kitchen staff and other dining room staff ensuring the efficient operation of the restaurant. -Learn standard menu items so that you can describe them to the guest in detail and answer any questions they may have. -Provide recommendations and suggestions aimed at enhancing the satisfaction of diners- such as recommendations about wine pairings. -Open wine bottles and champagne table-side with waiter’s corkscrew, and present to guests. -Take and receive food and beverage orders from guest and serve in an efficient, timely and professional manner following the established sequence of service. -Enter guest orders in a POS with the ability to enter special requests such as dietary restrictions, allergies, etc. -Anticipate guest needs and meet them before you are asked to. -Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others. -Negotiate stairs up and down while carrying full trays. -Work under crowded and noisy conditions and to navigate around guests with loaded trays. -Handle dishes and glassware carefully. -Provide proper service while serving wines and champagne, and have thorough knowledge of cocktails, spirits, and beer- including local selections. -Set and reset tables with linen, silverware, dishware, and glassware. -Mark silverware with each course. -Clean before, during and after service, maintaining high standards of cleanliness. Store food in accordance with safe food-handling procedures. -Assist in the set up and breakdown of special functions. -Work productively and efficiently with or without supervision when performing routine tasks. -Assume responsibility for all Mohonk Mountain House equipment and supplies. Use caution to prevent loss and abuse of Mohonk Mountain House property. -Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers. -Inspect work by touch, sight, sound and smell for conformance to prescribed standards of cleanliness. -Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings. -Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, and stand for up to 5 hours at a time. -Lift up to 50 lbs from ground level to waist height, and from waist height to shoulder height, and carry up to 100 feet without assistance. Walk up to 7 miles per shift. -Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards. -See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. -Act calmly and effectively in emergency situations. -Analyze problems and develop and implement action plans to address problems. -Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment. -Learn and retain knowledge of historical facts and information about Mohonk Mountain House. -Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff. -Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business. -Perform basic mathematical functions such as addition, subtraction, multiplication and division. -Maintain confidentiality of guests’ personal information and use with discretion. -Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations. QUALIFICATIONS: -At least 18 years of age. -Knowledge of hospitality and experience in food and beverage service. -TIPS or other state-recognized Alcohol Awareness Training Certification preferred. -Servsafe or other industry-recognized safe food handling certification preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.