Are you a business? Hire escalation manager candidates in Elmhurst, NY
This role will be accountable for escalation management, SLAs, time to ticket resolution, and customer satisfaction (CSAT). This role requires a strategic leader who can drive operational efficiency ...
Experience with production support, change control, and problem and escalation management. Education Requirements: * Bachelor's or Master's degree in Computer Science * Performance Testing web ...
Be responsible for issue management and escalation - develop business and control metrics that support ongoing monitoring of control environment including tracking of actual or emerging issues
Account Managers will be responsible for troubleshooting any issues encountered when partnering with their accounts and will determine whether escalation is necessary. Key Duties: * Maintaining and ...
Case Manager / Recovery Coach (Full-Time) Are you passionate about helping people change and ... escalation * Computer skills: proficient in Microsoft Office (specifically Word & Excel), EMRs ...
... and escalated within the appropriate governance channels Requirements: · Minimum 2 years experience in project management analysis functions in the Finance industry · Knowledge on Equity back ...
... escalated by the client * *Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volum
The Senior Index Manager will be a subject matter expert, an example and escalation point for more junior team members, as well as a potential back-up for the team lead. In addition, the Senior Index ...
Manage escalated support issues and collaborate with internal teams to identify, resolve, and prevent recurring problems. Ensure root cause analysis is performed and documented. Customer Service ...
... escalations for issues that arise for appropriate resolution. • Conducts onsite assessments to document and determine project needs; conducts review of assessment with program managers. • ...
Provide status to the Services leadership team on all major activities, issues, escalations, etc ... Experience managing teams of 10+ multi-disciplined, technical resources and/or at minimum have ...
Responsible for supporting maintenance of the Quality Management System within the region, serving ... or are escalated accordingly. * Update Access control levels of staff * Provide input into and ...
Direct and support property management teams on tenant and compliance issues, monitor service delivery standards, and handle escalations as needed. Experience: * Minimum of 10 years in Property ...
Be available to respond to escalated maintenance emergencies at any time needed. Requirements: * 5-7+ years of experience in an apartment maintenance leadership role managing union employees; * High ...
The Logistics Manager will ensure the efficiency of the logistics team by managing orders, following up on escalated issues, and providing guidance to the logistics operational team. They will also ...
Top-Tier Investment Management Company in Midtown, Manhattan is a seeking a Wealth Operations ... Work with internal departments to research and resolve escalated shareholder inquiries
AHA BCLS, ACLS, PALS & DE-ESCALATION CERT. EXP: 3yrs ICU MISC EOW & HOLIDAYS EMR: EPIC SCRUBS ... Preferred but not required CCRN and TNCC • Efficient in managing patient with EVD, multiple ...
Handle escalated customer inquiries, complaints, and special requests with professionalism and tact ... Manage store expenses and budgets. * Conduct regular physical inventories. * Ensure boutique ...
Identify and manage patient case escalations * Oversee patient panels, identify trends and enhance care programs. * Patient care coordination with primary care providers, addressing case escalations ...
Utilizes crisis and/or de-escalation intervention practices, when necessary and appropriate, with ... Performs 1:1 monitoring of patients for behavioral management/modification purposes * Participates ...
... or escalation based on clinical protocols. * Administer medications accurately and safely ... Manage and order vaccines, ensuring proper storage, inventory levels, and timely replenishment to ...
... providers, providing management and administration of medication in conjunction with the ... Participate in crisis intervention and de-escalation as needed, ensuring the safety and well-being ...
The Manager, Customer Retention Solutions is responsible for staffing and managing the sales ... Act as escalation contact for team and merchants, as appropriate * Maintain, grow, and build good ...
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation
