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Associate Team Leader ($18 - $20/hr): Responsibilities: Support the Multi-Unit Team Leader, serving as the onsite point of contact for tax office associates and clients. Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP). Serve as the point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved. Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience. Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities, and overall goals. Lead daily huddles and communicate essential information to office associates.
We’re looking for an enthusiastic and dependable Cashier to join our team at Brooklyn Chckn & Lbstr. As the face of our fast-casual restaurant, you will provide top-notch customer service, handle transactions efficiently, and help create a welcoming dining experience for our guests. If you’re friendly, reliable, and enjoy a fast-paced work environment, we’d love to hear from you! Key Responsibilities: • Greet and Interact with Guests: Welcome customers with a friendly attitude, answer questions about the menu, and provide guidance on ordering options. • Accurate Cash Handling: Process orders and payments (cash, credit, and digital payments) accurately and efficiently, ensuring every transaction is recorded correctly. • Order Management: Communicate orders clearly to kitchen staff and manage orders to ensure accuracy and timeliness. • Customer Service: Resolve guest inquiries or issues with a positive attitude and escalate to management when needed. • Maintain Cleanliness: Keep the front counter, beverage stations, and dining areas clean, organized, and stocked. • Follow Health & Safety Standards: Comply with all food safety, sanitation, and hygiene requirements. • Assist with Additional Tasks: Support other team members during busy periods with tasks such as food prep, stocking supplies, or clearing tables as needed. Qualifications: • Previous Experience: Experience in a customer-facing role, preferably in food service, is a plus but not required. • Strong Communication Skills: Ability to interact positively with guests and team members. • Math & Cash Handling Skills: Basic math skills for handling money and processing payments accurately. • Dependability: Reliable and punctual with a strong work ethic. • Ability to Work in a Fast-Paced Environment: Comfort with working on your feet and multitasking during peak hours. • Team Player: Willingness to help others and contribute to a positive team environment. Why Join Us? • Competitive Pay • Flexible Scheduling Options • Employee Discounts on Meals • Opportunities for Growth and Advancement • Supportive and Fun Work Environment
Description: Sr project manager - Contingent Workforce — focused on process improvement, project management and operations Key Responsibilities Support the RFI and RFP for selection of the Contingent workforce management tool Collaborate with cross-functional teams to update and create standard operating procedures (SOP) and prepare updates to ERP playbook to address gaps or reflect process improvements and changes Facilitates cross functional meetings, tracks decisions, ensures effective communication and implementation by downstream functions to drive desired outcomes. Develops and coordinates key presentations, ensuring coherence and effective communication. Support contract administration, invoicing and reconciliation activities. Helps manage strategic, financial, and operational planning material for presentation to senior leadership, as necessary. Manages business-specific financial activities for teams and maintains critical day-to-day operational connectivity of financial tasks for teams. Demonstrates strong collaborative skills, fostering a culture of commitment and continuous improvement by aligning people, processes, and tools in the support of operationalizing strategy Basic Qualifications 7+ years of experience in the contingent workforce management Established communication, project management, problem solving, and organizational skills, including management of multiple priorities and resources while maintaining attention to detail Proactive, self-motivated, and resourceful — able to cultivate path forward in ambiguous circumstances and know when to ask for support or escalation Affinity for a collaborative, team-oriented environment, and approach; ability to appropriately interact across diverse departments, senior management, and external customers/vendors Comfortable synthesizing information to support leadership presentations and memos Knowledge and skill with Smartsheet, Microsoft Excel, Word, PowerPoint, Teams, Visio, and other collaboration, reporting, and tracking tools To discuss this opportunity further, please contact me at your earliest convenience.
PLEASE DO NOT APPLY IF YOU CANNOT WORK A FLEXIBLE OVERNIGHT SCHEDULE INCLUDING WEEKENDS, PLEASE. Job Summary We are seeking a dedicated Overnight Facilities Operations Associate to join our team. In this role, you will oversee the load-in and load-out processes for events, ensuring that everything runs smoothly and efficiently. As the primary point of contact for vendors and clients during overnight hours, you will address inquiries and resolve issues to facilitate successful event execution. Your attention to detail and commitment to maintaining an orderly process will be essential in providing a positive experience for all stakeholders. What you will do... - Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations. - Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise. - Monitor event setups and ensure compliance with safety regulations and venue standards. - Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue. - Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans. - Document and report any issues or incidents during events, ensuring effective communication with relevant team members. - Ensure that all areas are secure and properly maintained throughout the overnight shifts. - Provide excellent customer service and support to vendors and clients, enhancing their overall experience. What you need to bring... Qualifications: - High school diploma or equivalent; relevant experience in event management or facilities operations preferred. - Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed. Weekend flexibility on Friday and Saturday nights is key. - Strong communication skills, both verbal and written, with a customer service-oriented mindset. Strong skills in keeping situations calm and on track, with good de-escalation abilities required. - Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members. - Ability to work independently and collaboratively in a fast-paced environment. - Positive attitude, excellent organizational skills, and strong attention to detail. - Professional appearance and willingness to wear a company uniform required. - Tech savvy – Basic familiarity withGmail, Sheets, etc., to stay organized. - Ability to lift and move 50 pounds as needed.
Job Title: Receptionist Location: Flow Day Spa, Downtown Brooklyn, NYC Employment Type: Full-Time / Part-Time About Flow Day Spa: Flow Day Spa is a welcoming and tranquil space that specializes in body and foot massages, as well as facials, designed to promote relaxation and well-being. Our commitment is to provide each client with affordable, personalized treatments in a clean, calming environment. Job Summary: We are looking for a friendly and organized receptionist to join our team at Flow Day Spa. The receptionist will be the first point of contact for our clients, helping to create a warm, welcoming atmosphere that reflects our spa’s values. This role involves managing bookings, handling client inquiries, assisting with administrative tasks, and ensuring the smooth daily operation of our front desk. Key Responsibilities: • Greet clients warmly upon arrival, check them in, and assist with any initial questions. • Schedule appointments, manage bookings, and coordinate with our team of therapists to ensure smooth operations. • Answer phone calls and respond to emails or messages, addressing client inquiries regarding services, pricing, memberships, and other details. • Handle transactions, including service payments and membership purchases. • Maintain a tidy and welcoming reception area. • Provide information on our membership packages and promotions, encouraging clients to make bookings and return visits. • Handle client feedback professionally, resolving issues or escalating as necessary. • Support the team with light administrative tasks, such as inventory checks and appointment confirmations. Qualifications: • Previous experience in a receptionist or customer service role, ideally within the wellness or hospitality industry. • Excellent communication skills, with a welcoming and professional demeanor. • Proficient in using booking and scheduling software (experience with spa or salon management software is a plus). • Detail-oriented, organized, and able to multitask in a fast-paced environment. • Passionate about wellness, with a positive attitude toward creating a relaxing experience for clients. Benefits: • Competitive hourly wage • Employee discounts on spa services • Opportunity for career growth within the spa industry • Training and support to help you excel in your role
We are seeking a friendly, reliable, and competent crew member to join our vibrant company. You will be responsible for helping the company to achieve its goals and targets. Your duties may include assisting customers and answering their questions, preparing and following checklists, collaborating with co-workers and management, completing daily tasks, and complying with safety and security regulations. To excel in this role, you should be passionate about customer service and enjoy working in a fast-paced environment. Successful applicants should be physically fit and be able to work irregular hours over the week, and over weekends and public holidays. Responsibilities: Work and communicate effectively with co-workers and management. Arrive for your shift on time. Respond to questions, concerns, and complaints from customers, vendors, or clients. Conduct administrative duties and errands as required. Escalate any problems or complaints to the relevant supervisor or manager. Prioritize important tasks and manage your time effectively. Man and operate equipment relative to your role. Maintain professionalism and a positive attitude. Requirements: High school diploma with relevant experience. Further training may be required. Friendly, reliable, and punctual. Strong communication skills. Physically fit and able to work on your feet for long periods. Ability to work irregular hours (day and night shifts). Enjoy working with people.