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Provides onsite watch/protection of assigned post and designated perimeter Observes, reports and supports client expectations Reports all breaches per applicable methods Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol Assists fellow security guards with de-escalation when applicable per company protocol Follows procedures for fire prevention, property patrol, and incident reporting Works with diligence and respect to ensure the safety and security of assigned client, visitors and property Adheres to all Company service and operating standards Minimum Qualifications/Requirements: Valid NYS Security Guard License Current F-02 & F-80 Certification (Certificate of Fitness for Fire Guard) Minimum a year of security supervisor experience Completion of 16 HR OJT Class required by NYS Licensing Division Valid CPR-AED certification is a plus Shift: Evening and Overnight schedule
Ruiz Financial Solutions is seeking a highly motivated and customer-oriented Customer Service Representative to join our dynamic team in the financial services industry. As a premier provider of financial solutions, we pride ourselves on our commitment to excellence and delivering top-notch services to our clients. In this role, you will serve as the first point of contact for our valued customers, addressing their inquiries and concerns with professionalism and efficiency. Your ability to understand customer needs and provide relevant solutions will play a critical role in enhancing customer satisfaction and loyalty. You will be responsible for managing various customer interactions, including phone calls, emails, and chat messages, ensuring timely and accurate responses. As part of a collaborative team, you will have the opportunity to develop your skills in the financial sector while contributing to the overall success of the company. We are looking for individuals who are not only passionate about helping others but also possess a strong desire to grow within a thriving organization. If you are ready to make a significant impact on our customers' experiences and support their financial goals, we encourage you to apply and join our mission to empower clients through exceptional service. Responsibilities Manage inbound and outbound customer communications via phone, email, and chat. Provide prompt and accurate information to clients regarding financial products and services. Assist customers with account inquiries, transaction issues, and service requests. Identify and escalate priority issues to the appropriate departments as necessary. Conduct follow-up calls to ensure customer satisfaction and resolution of issues. Maintain detailed records of customer interactions and transactions in our CRM system. Collaborate with team members to enhance customer service processes and improve efficiency.
Position: Construction Superintendent Location: New York City Industry: General Contracting Requirements: Experience: 7-10 years of experience managing construction projects from planning to turnover in commercial General Contracting. Proven track record of delivering projects on time and within budget. Experience working in NYC, with knowledge of DOB regulations, permits, and local building codes. Job value from 2 – 10+ Million-dollar projects. Technical Skills: Proficient in Procore for project management, including document management, RFIs, submittals, and scheduling. Advanced Excel skills for tracking budgets, creating reports, and maintaining schedules. Skilled in scheduling software such as Microsoft Project (preferred but not mandatory). Full ability to read, interpret, and analyze architectural and engineering drawings, including structural, MEP, and shop drawings. Familiarity with Building Information Modeling (BIM) software and processes (preferred). Communication and Leadership: Excellent written and verbal communication skills for interacting with clients, architects, engineers, and subcontractors. Demonstrated ability to lead, manage, and motivate subcontractors to meet project standards and deadlines. Strong problem-solving skills to resolve on-site conflicts and unforeseen challenges effectively. Responsive and highly organized with the ability to prioritize multiple tasks simultaneously. Project Management: Ability to oversee and manage all phases of construction, including pre-construction, mobilization, construction, and closeout. Expertise in coordinating subcontractors and ensuring adherence to scopes of work, schedules, and quality standards. Strong focus on safety compliance and maintaining a clean, organized worksite. Interpersonal Qualities: Holds subcontractors to a high standard of quality and professionalism. Builds and maintains strong relationships with project stakeholders, including clients, architects, and consultants. Proactive, with a solution-oriented mindset and ability to anticipate project needs. Additional Requirements: Valid OSHA-30 certification and Site Safety certifications (e.g., NYC SST). Familiarity with NYC union and non-union labor environments. Driver’s license and the ability to commute to job sites throughout NYC. (Preferred) Experience managing LEED or sustainable building projects is a plus. (Preferred) Self-Sufficiency and Independence Demonstrates the ability to take full ownership of projects without requiring constant oversight or direction. Effectively prioritizes tasks and manages time independently to meet project milestones and deadlines. Proactively identifies potential issues and resolves them before escalation, minimizing the need for intervention. Exhibits strong accountability and responsibility for decisions and actions on-site. Operates with a solutions-oriented mindset, consistently finding innovative ways to overcome challenges. Self-motivated and resourceful in acquiring necessary information or resources to keep projects moving forward. Maintains a high level of organization, ensuring all aspects of the job site are under control without external reminders. Thrives in high-pressure environments, remaining composed and focused while delivering results independently.
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote