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Provides onsite watch/protection of assigned post and designated perimeter Observes, reports and supports client expectations Reports all breaches per applicable methods Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol Assists fellow security guards with de-escalation when applicable per company protocol Follows procedures for fire prevention, property patrol, and incident reporting Works with diligence and respect to ensure the safety and security of assigned client, visitors and property Adheres to all Company service and operating standards Minimum Qualifications/Requirements: Valid NYS Security Guard License Current F-02 & F-80 Certification (Certificate of Fitness for Fire Guard) Minimum a year of security supervisor experience Completion of 16 HR OJT Class required by NYS Licensing Division Valid CPR-AED certification is a plus Shift: Evening and Overnight schedule
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
We are looking for an enthusiastic and personable Waiter/Waitress to join our team and provide an exceptional dining experience for our guests. As the face of our restaurant, you will play a key role in delivering top-notch service while maintaining a welcoming and professional atmosphere. Key Responsibilities: Greeting Guests: Welcome guests warmly and assist with seating arrangements. Order Taking: Present menus, answer questions about menu items, and take food and beverage orders accurately. Serving: Deliver orders to guests promptly, ensuring correct items and presentation. Knowledgeable Assistance: Provide recommendations, inform guests of daily specials, and address dietary preferences or restrictions. Table Management: Ensure tables are clean, properly set, and cleared promptly after guests leave. Handling Payments: Present bills, process payments, and return change or receipts accurately. Collaboration: Work closely with kitchen staff and other team members to ensure seamless service. Problem Resolution: Handle guest complaints or concerns professionally, escalating to the manager if needed. Compliance: Adhere to health, safety, and sanitation standards at all times. Qualifications: Experience: Previous experience in a similar role is preferred but not required. Customer Service Skills: Friendly, attentive, and able to handle diverse guest needs. Communication: Strong verbal communication skills. Team Player: Ability to collaborate effectively with colleagues in a fast-paced environment. Flexibility: Open to working evenings, weekends, and holidays as needed. Perks and Benefits: Competitive salary and tips. Training and development opportunities. Employee discounts on meals. Supportive and inclusive work environment. If you’re passionate about hospitality and ready to create memorable experiences for our guests, we’d love to hear from you!
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote
We’re looking for an enthusiastic and dependable Cashier to join our team at Brooklyn Chckn & Lbstr. As the face of our fast-casual restaurant, you will provide top-notch customer service, handle transactions efficiently, and help create a welcoming dining experience for our guests. If you’re friendly, reliable, and enjoy a fast-paced work environment, we’d love to hear from you! Key Responsibilities: • Greet and Interact with Guests: Welcome customers with a friendly attitude, answer questions about the menu, and provide guidance on ordering options. • Accurate Cash Handling: Process orders and payments (cash, credit, and digital payments) accurately and efficiently, ensuring every transaction is recorded correctly. • Order Management: Communicate orders clearly to kitchen staff and manage orders to ensure accuracy and timeliness. • Customer Service: Resolve guest inquiries or issues with a positive attitude and escalate to management when needed. • Maintain Cleanliness: Keep the front counter, beverage stations, and dining areas clean, organized, and stocked. • Follow Health & Safety Standards: Comply with all food safety, sanitation, and hygiene requirements. • Assist with Additional Tasks: Support other team members during busy periods with tasks such as food prep, stocking supplies, or clearing tables as needed. Qualifications: • Previous Experience: Experience in a customer-facing role, preferably in food service, is a plus but not required. • Strong Communication Skills: Ability to interact positively with guests and team members. • Math & Cash Handling Skills: Basic math skills for handling money and processing payments accurately. • Dependability: Reliable and punctual with a strong work ethic. • Ability to Work in a Fast-Paced Environment: Comfort with working on your feet and multitasking during peak hours. • Team Player: Willingness to help others and contribute to a positive team environment. Why Join Us? • Competitive Pay • Flexible Scheduling Options • Employee Discounts on Meals • Opportunities for Growth and Advancement • Supportive and Fun Work Environment
Description: Sr project manager - Contingent Workforce — focused on process improvement, project management and operations Key Responsibilities Support the RFI and RFP for selection of the Contingent workforce management tool Collaborate with cross-functional teams to update and create standard operating procedures (SOP) and prepare updates to ERP playbook to address gaps or reflect process improvements and changes Facilitates cross functional meetings, tracks decisions, ensures effective communication and implementation by downstream functions to drive desired outcomes. Develops and coordinates key presentations, ensuring coherence and effective communication. Support contract administration, invoicing and reconciliation activities. Helps manage strategic, financial, and operational planning material for presentation to senior leadership, as necessary. Manages business-specific financial activities for teams and maintains critical day-to-day operational connectivity of financial tasks for teams. Demonstrates strong collaborative skills, fostering a culture of commitment and continuous improvement by aligning people, processes, and tools in the support of operationalizing strategy Basic Qualifications 7+ years of experience in the contingent workforce management Established communication, project management, problem solving, and organizational skills, including management of multiple priorities and resources while maintaining attention to detail Proactive, self-motivated, and resourceful — able to cultivate path forward in ambiguous circumstances and know when to ask for support or escalation Affinity for a collaborative, team-oriented environment, and approach; ability to appropriately interact across diverse departments, senior management, and external customers/vendors Comfortable synthesizing information to support leadership presentations and memos Knowledge and skill with Smartsheet, Microsoft Excel, Word, PowerPoint, Teams, Visio, and other collaboration, reporting, and tracking tools To discuss this opportunity further, please contact me at your earliest convenience.
Job Title: Receptionist Location: Flow Day Spa, Downtown Brooklyn, NYC Employment Type: Full-Time / Part-Time About Flow Day Spa: Flow Day Spa is a welcoming and tranquil space that specializes in body and foot massages, as well as facials, designed to promote relaxation and well-being. Our commitment is to provide each client with affordable, personalized treatments in a clean, calming environment. Job Summary: We are looking for a friendly and organized receptionist to join our team at Flow Day Spa. The receptionist will be the first point of contact for our clients, helping to create a warm, welcoming atmosphere that reflects our spa’s values. This role involves managing bookings, handling client inquiries, assisting with administrative tasks, and ensuring the smooth daily operation of our front desk. Key Responsibilities: • Greet clients warmly upon arrival, check them in, and assist with any initial questions. • Schedule appointments, manage bookings, and coordinate with our team of therapists to ensure smooth operations. • Answer phone calls and respond to emails or messages, addressing client inquiries regarding services, pricing, memberships, and other details. • Handle transactions, including service payments and membership purchases. • Maintain a tidy and welcoming reception area. • Provide information on our membership packages and promotions, encouraging clients to make bookings and return visits. • Handle client feedback professionally, resolving issues or escalating as necessary. • Support the team with light administrative tasks, such as inventory checks and appointment confirmations. Qualifications: • Previous experience in a receptionist or customer service role, ideally within the wellness or hospitality industry. • Excellent communication skills, with a welcoming and professional demeanor. • Proficient in using booking and scheduling software (experience with spa or salon management software is a plus). • Detail-oriented, organized, and able to multitask in a fast-paced environment. • Passionate about wellness, with a positive attitude toward creating a relaxing experience for clients. Benefits: • Competitive hourly wage • Employee discounts on spa services • Opportunity for career growth within the spa industry • Training and support to help you excel in your role