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Escalation manager jobs in Newark, New JerseyCreate job alerts

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  • Assistant Manager
    Assistant Manager
    18 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Operations Coordinator
    Operations Coordinator
    4 hours ago
    $20 hourly
    Full-time
    Manhattan, New York

    ENTRY-LEVEL SUPPORT ROLE AVAILABLE FOR 26-27 SCHOOL YEAR - NO PRIOR EXPERIENCE NEEDED About the Role Basic Office Support: • Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges., • Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed., • Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment., • Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations. Supporting Attendance Tracking: • Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM., • Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place)., • Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed. Assisting with Technology, Supply, and Inventory Management: • Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed., • Carry and deliver scholar snacks throughout the school building as scheduled., • Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed., • Respond promptly to teacher requests for specific supplies, • Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support. Facilities Support: • Conduct routine facility checks of the school building as directed by the BOM. (Building Operations Manager), • Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols., • Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards. General Support During Arrival & Dismissal: • Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities., • Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM., • Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient. Qualifications • 0-2 years of professional experience in an administrative or support role preferred., • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • Adaptable and flexible to a fast-paced environment., • Positive and proactive attitude with a strong work ethic., • Strong organizational skills and attention to detail., • Ability to follow instructions and complete tasks efficiently., • Basic computer skills and comfort with technology., • Good verbal communication skills., • Ability to work independently and as part of a team., • Eagerness to learn and contribute to the smooth operation of the school. Please submit your application if you are interested.

    Immediate start!
    No experience
    Easy apply
  • Shift Leader
    Shift Leader
    5 days ago
    $18–$22 hourly
    Part-time
    Colgate Center, Jersey City

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Head of Corporate IT & Security
    Head of Corporate IT & Security
    6 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office. What You'll Own: • Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation), • Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire --- you set global strategy and standards, local teams execute, • Security fundamentals: identity, access, endpoint security posture, incident readiness, • MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines, • SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls, • Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks, • AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools, • Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations Who You Are: • Senior operator who can set strategy and build an IT operating model from scratch --- this is a greenfield function, • Strong security and risk mindset with practical, hands-on execution, • Clear communicator who can train and influence across the business, from store teams to executives, • Comfortable working across geographies (US + UK) and multiple retail sites, • Experience with AI governance and establishing safe usage policies across an organization Requirements: • 8+ years in Corporate IT, IT Operations, Security, or related roles, • Hands-on experience with identity/access management and endpoint management (MDM), • Experience consolidating SaaS tools and managing vendors/budgets, • Experience operating across multiple sites and geographies, • Experience building or scaling an IT function (not just maintaining an existing one), • Familiarity with AI tool governance and policy development is a plus, • Background in retail, hospitality, or multi-site consumer businesses is a plus Benefits & Perks: • $150,000 - $200,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Easy apply
  • Shift Leader
    Shift Leader
    5 days ago
    $20–$24 hourly
    Part-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Bakery Clerk Full Time
    Bakery Clerk Full Time
    1 month ago
    Full-time
    Hudson Exchange, Jersey City

    BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* Eligibility requirements vary by position. Job Summary Proofs and bakes all unfinished bakery goods by following each item’s product handling information using ovens and/or other equipment. Unpacks bakery goods from the freezer and displays proper amounts based on bakery production chart recommendations, including safe handling and storage instructions. Maintains all cleaning and safety standards within the bakery department. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Know your Business: Understand how to access and read production and/or financial performance reporting for your department See the connection between consistent execution and the positive impact it can have on the business Major Tasks, Responsibilities, and Key Accountabilities Answers questions and recommends bakery items. Answers Member calls and takes special orders. Proofs and bakes all unfinished bakery goods by following each item’s product handling information using ovens and/or other equipment. Uses bakery production charts as a guide for production and display needs. Gathers products to be prepared for the next business day. Packages freshly baked goods, including cookies, Danish pastries, muffins, rolls, breads, pies, cakes, and other items as needed. Unpacks bakery goods from the freezer and displays proper amounts based on bakery production chart recommendations. Decorates special order or case product. Rotates and stores bakery products following proper work methods on food safety, food freshness, and product handling policies and procedures. Receives, inspects, and stores bakery shipments. Rotates and stores bakery products following food safety, food freshness, and product handling policies and procedures. Ensures that all products are fresh and meet company quality standards. Checks for out-of-date products daily and follows salvage and stale product policies and procedures. Generates labels and price tickets for bakery goods and performs price check functions when necessary. Ensures all items are accurately priced. Cleans and sanitizes equipment, display fixtures, and food surfaces in the bakery, including ovens, cooking utensils, refrigerated cases, display racks, and tables. Operates and handles bakery equipment using proper work methods in accordance with safety policies and procedures. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications Experience working in a bakery or customer service oriented environment preferred. Knowledge of bakery products preferred. At least 18 years of age. Environmental Job Conditions Most of the time is spent moving about non hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which can require bending, handling, pulling, reaching, pushing and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance. Located in a comfortable indoor environment with frequent exposure to temperature extremes from freezers, ovens, and/or coolers. There may be frequent exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $17.75 - $21.30

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  • Shift Leader
    Shift Leader
    5 days ago
    $18–$22 hourly
    Part-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Food Rescue & Distribution Manager
    Food Rescue & Distribution Manager
    1 month ago
    $22–$26 hourly
    Part-time
    Clifton

    At The Food Brigade, we are committed to reducing food insecurity and food waste by connecting communities with fresh, nutritious food and supportive services. The Food Rescue & Distribution Manager plays a vital role in advancing this mission by leading the coordination of food rescue efforts and Mobile Farmer’s Market (MFM) distributions. This position ensures that high-quality food reaches those who need it most while fostering community engagement and access to essential resources. Key Responsibilities: • Lead and manage food rescue operations, including identifying and securing food suppliers, • Maintain ongoing communication and coordination with vendors to schedule and execute pickups, • Develop and manage distribution schedules to ensure consistent, equitable food access, • Monitor inventory levels and ensure adequate supply, quality, and product variety, • Plan and prepare inventory for each distribution and stock the Mobile Farmer’s Market accordingly, • Assist in and co-manage all MFM distributions alongside the Driver, • Register new clients on-site and provide outreach at remote distribution locations, • Connect clients with additional services, including brick-and-mortar assistance and wraparound support programs, • Support warehouse operations, including inventory handling and organization, • Routinely lift and move 35-50 pounds unassisted, • Use a pallet jack, pallet stacker, hand truck, • Drive a cargo van, box truck, and Mobile Farmer’s Market as needed, • Conduct food pickups from suppliers/donors and delivery to our multiple locations, and ensure safe transport and handling procedures, • Prepare and deliver weekly reports to the Executive Director Collaboration: • Work closely with the Executive Director and Operations Director to support program goals and operational effectiveness Requirements: • Background check required, • Clean driving record required, • Commitment to mandatory in-house training and continuing education, including Food Handler Safety Certification, customer service, and de-escalation practices Preferred Qualifications (not required): • Experience in food rescue, food distribution, logistics, or supply chain operations, • Background in nonprofit, community outreach, or social services, • Experience working with diverse and underserved populations, • Strong organizational and problem-solving skills in fast-paced environments, • Ability to operate box trucks or similar commercial vehicles

    No experience
    Easy apply
  • Shift Leader
    Shift Leader
    5 days ago
    $18–$22 hourly
    Part-time
    New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Shift Leader
    Shift Leader
    5 days ago
    $18–$22 hourly
    Part-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Shift Leader
    Shift Leader
    5 days ago
    $18–$22 hourly
    Part-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Shift Leader
    Shift Leader
    5 days ago
    $18–$22 hourly
    Part-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Shift Leader
    Shift Leader
    5 days ago
    $19–$21 hourly
    Full-time
    Newport, Jersey City

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $19.00 - $24.00 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Weekly TIPS to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Growth opportunities at every level --- we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
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