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  • Front Counter Server
    Front Counter Server
    hace 23 días
    Jornada parcial
    Manhattan, New York

    A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.

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  • Front of House Team Member
    Front of House Team Member
    hace 1 mes
    $16–$25 por hora
    Jornada completa
    Manhattan, New York

    Do you love tea, people, and creating beautiful moments? We are seeking a Front Desk Ambassador to embody our brand's warmth, grace, and energy, making every guest feel welcome the moment they step in. We are a new-generation premium bubble tea brand bringing authentic tea craftsmanship to New York. Every detail in our shop reflects our belief that tea is more than a drink; it’s an experience. Your Role • Be the face of our shop by greeting guests and taking orders., • Represent our brand’s quality and culture with confidence and kindness., • Assist during busy hours and help maintain an inviting space. Responsibilities • Greet every customer with warmth and professionalism., • Handle orders accurately and efficiently., • Maintain a polished and welcoming counter environment., • Collaborate with team members for smooth operations., • Embody our brand’s aesthetic and service values., • Offer tasting samples to customers. You’re a Perfect Fit If You: • Are fluent in English (Mandarin is a strong plus)., • Have a friendly, approachable personality with a natural sense of presentation., • Care about customer experience and attention to detail., • Enjoy being part of a fast-paced, team-oriented environment., • Are reliable, positive, and motivated to grow with us., • Have prior experience in the food and beverage or hospitality industry. Perks • Competitive hourly pay & daily staff drinks., • Supportive, friendly team atmosphere., • Opportunities for advancement as we expand., • Be part of redefining modern tea culture in NYC. If you take pride in your presentation, love connecting with people, and want to be part of something stylish and meaningful, we’d love to meet you.

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