Escalation manager jobs in Bayonne, New JerseyCreate job alerts

Overview The Clinical Manager provides clinical leadership, oversight, and operational support within the Personal Care department. This role serves as a key clinical resource supporting authorization review, care coordination, documentation compliance, staff supervision, and patient escalation management across managed care, MLTC, private pay, and skilled cases. This leader partners closely with field staff, internal departments, payors, providers, and care managers to ensure safe, compliant, and timely delivery of services. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities Provide clinical guidance to the Authorization/Denials unit and resolve escalations. * Review Start of Care (SOC) and ongoing authorizations for accuracy and appropriateness. * Provide daily clinical triage support and participate in rotating weekend on-call coverage. * Supervise and support 3–6 full-time Registered Nurse Field Supervisors (RNFS) and per diem staff. * Lead onboarding, orientation, shadowing, and role-based training. * Provide ongoing supervision related to assessments, documentation, patient care, and regulatory compliance. * Review clinical documentation to ensure alignment across assessments, POCs, PPOCs, 485s, and visit notes. * Investigate documentation discrepancies and ensure timely resolution. * Monitor reports to identify gaps in Plans of Care and coordinate corrective action. * Partner with Quality Assurance on audits, chart reviews, and quality improvement initiatives. * Coordinate care with providers, payors, care managers, and internal teams. * Conduct member and caregiver outreach to resolve complaints, clinical concerns, and service issues. * Serve as a clinical escalation point for complex cases. * Provide ongoing clinical education to RNFS, field staff, and Home Health Aides. * Complete monthly RN education reporting and participate in case conferences and interviews. * Support payroll, PTO tracking, onboarding, and training logistics. * Oversee private pay and skilled case readiness, ensuring proper orders and coordination prior to service initiation. * Hybrid role: * 2 days required on-site in office * 3 days remote * Schedule subject to change Qualifications * Current NYS Registered Professional Nurse (RN) license required * Associate’s Degree in Nursing required; Bachelor’s Degree preferred * Minimum 3 years of professional nursing experience * Home care, case management, or supervisory experience preferred * Strong clinical judgment, leadership, and communication skills * Proficiency in HHAX and Microsoft Office * Ability to manage multiple priorities and clinical escalations Pay Range USD $93,400.00 - USD $116,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Application Deadline: 04/10/2026 Address: 151 W 42nd Street Job Family Group: Business Management BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets VP, Risk Portfolio Control sits within Capital Markets and is responsible for the production, analysis, and communication of risk metrics, dashboards, and management reporting. The role supports business management in monitoring adherence to the Risk Appetite Statement, identifying emerging risks, and driving timely management actions. This role acts as a key interface between the business, 2nd Line Risk, and governance forums, ensuring risk information is accurate, timely, decision‑useful, and aligned to regulatory and internal expectations. Key Responsibilities Risk Reporting & Metrics • Develop, maintain and articulate the Capital Markets risk profile, • Synthesize inputs across risk appetite metrics, KRIs, incidents, issues, control assessments, and emerging risks into a coherent risk view, • Ensure the risk profile reflects both current‑state exposure and forward‑looking risks, • Perform trend analysis and provide clear narrative and insights, not just data, • Monitor and report on risk appetite metrics, KRIs, and early‑warning indicators, • Develop clear, executive‑level narrative explaining:, • Why risks exist, • What is driving changes, • What management is doing about them, • Prepare risk profile materials for management committees and governance forums, • Support senior management in articulating the 1LoD view of risk during committee discussions, • Respond to challenge from 2nd Line Risk by providing evidence‑based rationale, • Support risk escalation processes, including identification of breaches and emerging risks, • Prepare materials for management committees (e.g., RMC, business management forums), • Track issues, action plans, and remediation progress tied to reported risks, • Partner with business leaders to understand risk drivers and data inputs, • Coordinate with 2nd Line Risk and Compliance to ensure alignment and effective challenge, • Maintain strong data governance and control discipline over risk reporting inputs, • Identify and remediate data quality issues, • Identify and assess emerging risks, including impacts from:, • Business changes, • New products or initiatives, • Regulatory developments, • Enhance dashboards and reporting to improve clarity, usability, and forward‑looking insight, • Contribute to the evolution of risk metrics, thresholds, and reporting standards, • Undergraduate degree in Business Administration, Risk Management, Economics, Finance and/or relevant background., • Minimum 5+ years of experience in banking or financial services, including exposure to 1st line internal control, in-business risk management, governance, and/or 2nd line risk subject matter roles, • Expertise in one or more risk and control areas, including but not limited to:, • Non-Financial Risk, • Market Risk, • Credit Risk, • Demonstrated understanding of Capital Markets Front Office products, services, and end-to-end business processes, • Excellent communication, collaboration, and relationship management skills across technical and non-technical stakeholders, • Knowledge of risk management, audit, compliance, and governance practices., • Knowledge of business and regulatory environment and related risk trends., • Strong planning, prioritization, and organizational skills., • Analytical and problem‑solving skills The salary range for this role is $125,000 up to $190,000 USD (subject to the candidate meeting the specific skills, experience, education, and qualification requirements) Salary: $81,400.00 - $151,800.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ___ About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at ___ BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ___ and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 04/10/2026 Address: 151 W 42nd Street Job Family Group: Business Management BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets Role Summary The Director, Policy Document Liaison & Governance Enablement is responsible for ensuring enterprise policy documents within assigned portfolios are strategically aligned, lifecycle‑compliant, audit‑ready, and executed with discipline at scale. This role is accountable for coordination, quality, traceability, and governance compliance, but does not own policy content, make approval decisions, or grant exceptions. Acting as the primary interface between the Enterprise Policy Office (EPO), business leadership and remediation programs, the Director provides governance enablement, oversight, and execution leadership across both business‑as‑usual policy lifecycle activities and large‑scale policy remediation initiatives. The role ensures consistency, quality, and timely progression across complex, multi‑jurisdictional document portfolios, while enabling Owners and Sponsors to meet enterprise governance expectations. Key Responsibilities 1. Enterprise Governance Leadership & Strategic Enablement • Serve as the senior liaison between EPO and assigned business/functions, representing policy governance requirements to stakeholders., • Provide authoritative guidance on Enterprise Policy Management Policy, Standards, Procedures, and remediation expectations, ensuring consistent interpretation and application., • Anticipate governance risks, lifecycle bottlenecks, and systemic issues across policy portfolios and proactively drive resolution. 2. Portfolio‑Level Oversight of Policy Documents • Maintain oversight of end‑to‑end policy document portfolios, ensuring completeness, ownership clarity, and accurate lifecycle status across all in‑scope documents., • Ensure documents are correctly classified, hierarchically aligned, and positioned within the Enterprise Policy Document Hierarchy., • Oversee accuracy and integrity of metadata, rationale, version history, and parent‑child linkages within the Enterprise Policy Repository (EPR). 3. Policy Remediation Program Leadership • Lead execution of policy remediation strategies across assigned portfolios, aligned to 2LOD risk architecture and enterprise remediation direction., • Drive remediation decisions (uplift, re‑template, reclassify, consolidate, retire) in partnership with Document Owners and senior stakeholders., • Ensure remediation outcomes are risk‑aligned, defensible, fully documented, and audit‑ready. 4. Senior Stakeholder & Cross‑Functional Leadership • Lead and influence senior stakeholder engagement across 1LOD, 2LOD, Legal, Compliance, Technology, and Operations., • Resolve cross‑functional conflicts and competing priorities related to document scope, sequencing, remediation approach, or governance routing., • Escalate material risks, misalignments, or lifecycle failures to EPO or senior governance forums with clear recommendations. 5. Quality Assurance, Risk Management & Audit Readiness • Provide quality oversight to ensure documents meet enterprise standards for clarity, enforceability, and structural integrity before approval or publication., • Ensure stakeholder feedback, rationale, and decisions are fully traceable and defensible for regulatory, audit, and governance review., • Identify systemic quality issues and drive continuous improvement in policy documentation practices. 6. Approval Pathway & Governance Execution Oversight • Determine and validate appropriate approval pathways in alignment with enterprise standards and document materiality., • Oversee preparation and routing of approval packages, ensuring readiness, completeness, and alignment with governance expectations., • Ensure approval evidence is retained, properly recorded, and audit‑ready. 7. Publication, Communication & Implementation Enablement • Provide oversight of publication, translation, and communication activities in partnership with EPO or through Liaison‑managed execution, as applicable., • Ensure communications accurately reflect approved content, effective dates, and implementation expectations for impacted stakeholders., • Monitor implementation readiness and escalate execution risks that could undermine compliance or effectiveness. 8. Maintenance, Monitoring & Executive Reporting • Oversee periodic review cycles, maintenance attestations, and retirement activities across the portfolio., • Provide executive‑level reporting on lifecycle health, remediation progress, risks, exceptions, and compliance metrics., • Leads policy governance execution across multiple documents, risk areas, or business units, • Influences senior leaders without owning policy content or approval authority, • Exercises judgment on prioritization, sequencing, and escalation, • Enterprise Policy Office (EPO), • Document Owners and Sponsors, • Risk, Compliance, Legal, and 2LOD partners, • Business and Operational Stakeholders, • 8+ years experience in policy governance, risk management, regulatory compliance, or enterprise control functions, • Demonstrated leadership in complex, enterprise‑wide change or remediation programs, • Strong executive communication and stakeholder‑management skills, • Deep understanding of governance frameworks, document hierarchies, and audit expectations, • Proven ability to translate standards into scalable, executable practices The salary range for this role is $195,000 up to $220,000 USD (subject to the candidate meeting the specific skills, experience, education, and qualification requirements) Salary: $112,200.00 - $209,000.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ___ About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at ___ BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ___ and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About The Role Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant. You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty. Key Responsibilities Community Engagement Strategy & Execution • Own and execute cross-platform community engagement strategies, • Define platform-specific engagement approaches aligned to audience behavior and brand objectives, • Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations, • Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content, • Build scalable frameworks that drive UGC, participation, and community advocacy, • Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding, • Execute advocacy programs tied to campaigns, launches, and cultural moments, • Develop repeatable workflows, outreach playbooks, and activation guardrails, • Turn high-value interactions into shareable, brand-building moments, • Serve as the editorial lead for all community interactions, • Develop and maintain response guidelines, tone of voice, and engagement standards, • Monitor sentiment, trends, and behavioral signals across platforms, • Translate insights into campaign strategy and rapid-response opportunities, • Leverage listening tools to improve engagement quality and responsiveness, • Monitor and triage sensitive or high-risk interactions, • Execute escalation protocols with PR, Legal, Customer Care, and Brand teams, • Track and analyze KPIs across:, • Engagement quality, • Sentiment, • Participation, • Response time/performance, • Measure impact of gifting, seeding, and advocacy programs, • Contribute to performance reporting and strategic recommendations, • 4-6 years of experience in community management, social engagement, or audience strategy, • Proven success managing high-volume brand social presence and moderation, • Experience executing gifting, seeding, and advocacy programs, • Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.), • Exceptional written communication and brand voice control, • Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout), • Strong judgment in reputation-sensitive and escalation scenarios, • Ability to translate insights into clear, strategic recommendations

About The Role Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant. You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty. Key Responsibilities Community Engagement Strategy & Execution • Own and execute cross-platform community engagement strategies, • Define platform-specific engagement approaches aligned to audience behavior and brand objectives, • Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations, • Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content, • Build scalable frameworks that drive UGC, participation, and community advocacy, • Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding, • Execute advocacy programs tied to campaigns, launches, and cultural moments, • Develop repeatable workflows, outreach playbooks, and activation guardrails, • Turn high-value interactions into shareable, brand-building moments, • Serve as the editorial lead for all community interactions, • Develop and maintain response guidelines, tone of voice, and engagement standards, • Monitor sentiment, trends, and behavioral signals across platforms, • Translate insights into campaign strategy and rapid-response opportunities, • Leverage listening tools to improve engagement quality and responsiveness, • Monitor and triage sensitive or high-risk interactions, • Execute escalation protocols with PR, Legal, Customer Care, and Brand teams, • Track and analyze KPIs across:, • Engagement quality, • Sentiment, • Participation, • Response time/performance, • Measure impact of gifting, seeding, and advocacy programs, • Contribute to performance reporting and strategic recommendations, • 4-6 years of experience in community management, social engagement, or audience strategy, • Proven success managing high-volume brand social presence and moderation, • Experience executing gifting, seeding, and advocacy programs, • Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.), • Exceptional written communication and brand voice control, • Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout), • Strong judgment in reputation-sensitive and escalation scenarios, • Ability to translate insights into clear, strategic recommendations

About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. The Quality Assurance Supplier Compliance Auditor is responsible for managing compliance programs for Wakefern Own Brands suppliers. This role develops and maintains an approved supplier program based on regulatory and corporate requirements to mitigate risk and ensure Wakefern and its Members source from vendors that meet established standards. The position focuses on ensuring food safety and quality expectations are met through on-site supplier audits, documentation reviews, and corrective action management. Responsibilities include investigating consumer complaints and recalls/withdrawals, coordinating with internal teams, and supporting the supplier selection processes. Strong knowledge of FDA, USDA, GFSI standards, HACCP, GMPs, SOPs, and third-party certifications (GLOBAL G.A.P, PrimusGFS, BRC, and SQF) is essential. Essential Functions • Reviews and maintains supplier documentation and audit results within the Supplier Management program., • Actively participates in supplier quality related communication and feedback. This includes ownership of the escalation process for nonconforming product, ensuring root cause analysis and corrective solutions are identified and implemented with closure plans., • Participates in supplier selection process for food safety and quality., • Follows-Up on consumer complaints/recalls/withdrawals related to private label product, regulatory issues and coordinates with the Consumer Affairs divisions with appropriate action., • Schedules and confirms audit date with the Supplier., • Prepares and sends supplier audit plan according to protocols., • Adheres to all quality and code of conduct standards., • Conducts audits using applicable checklists, reports, and tools available., • Maintains positive Supplier relationships and responds to all Supplier inquiries and concerns., • Submits complete and accurate audit reports within established timelines to Manager., • Ensures thorough Supplier records are maintained., • Handles multiple projects/tasks simultaneously and within required time schedules., • Maintains up to date knowledge of applicable compliance regulations and standards. Qualifications • Bachelor’s degree in Food Science preferred or similar Science degree., • Seven (7) years of experience in QA/QC processes in a food and/or regulatory industry., • Demonstrated knowledge in FDA and USDA regulations in all related commodities including Seafood., • Demonstrated knowledge in conducting risk assessments, audits, Food GMPs, SOPs, HACCP/Food Safety and environmental guidelines., • Demonstrated Knowledge in the Global Food Safety Initiative (GFSI) Auditing Scheme highly preferred., • SQF Practitioner and/or SQF Internal Auditor Certification highly preferred., • Accredited minimum 16 hour HACCP training., • Self-motivated and strong analytical / problem solving skills., • Experience working in cross-functional teams with significant experience in auditing products, operations and processes are key qualifications of this position., • Familiarity with the third-party certification process (GLOBAL G.A.P, PrimusGFS, Harmonized GAP, Primus Standard, BRC and SQF)., • Effective communication and customer service skills., • Well-developed organizational and time management skills., • Strong computer skills, including Excel, Word, Outlook, and Database systems., • Required to travel up to 80%, mostly overnight travel throughout the U.S. and possibly international., • Spanish verbal proficiency, preferred: must be able to conduct field interviews with agricultural workers, address hygiene practices, and discuss basic agricultural topics including harvesting procedures, chemical handling and personal protective equipment use. Working Conditions & Physical Demands • This position is primarily field‑based (approximately 80%) with remaining time spent performing administrative and computer‑based work (approximately 20%). The position requires regular travel to audit sites by car and/or plane. The incumbent must be able to communicate effectively in person and by phone. Travel and fieldwork involve the ability to stand, walk, and carry up to 25 pounds of equipment, including navigating uneven or steep terrain as needed., • While auditing/assessing, • Open agricultural fields and orchards; food and non-food handling and storage facilities, • Moving tractors, farm machinery as well as standard processing and packing equipment, • Temperature extremes of high heat or cold Core Competencies • Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication., • Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships., • Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work., • Embrace Change: Looks for new ways of working by supporting advancements in processes and technology., • Develop You: Identifies and capitalizes on opportunities for personal and professional career growth., • Drive for Results: Supports divisional and strategic objectives through achievement of work goals. Compensation and Benefits The salary range for this position is $81,000 to $105,000. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations. Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

About The Role Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant. You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty. Key Responsibilities Community Engagement Strategy & Execution • Own and execute cross-platform community engagement strategies, • Define platform-specific engagement approaches aligned to audience behavior and brand objectives, • Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations, • Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content, • Build scalable frameworks that drive UGC, participation, and community advocacy, • Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding, • Execute advocacy programs tied to campaigns, launches, and cultural moments, • Develop repeatable workflows, outreach playbooks, and activation guardrails, • Turn high-value interactions into shareable, brand-building moments, • Serve as the editorial lead for all community interactions, • Develop and maintain response guidelines, tone of voice, and engagement standards, • Monitor sentiment, trends, and behavioral signals across platforms, • Translate insights into campaign strategy and rapid-response opportunities, • Leverage listening tools to improve engagement quality and responsiveness, • Monitor and triage sensitive or high-risk interactions, • Execute escalation protocols with PR, Legal, Customer Care, and Brand teams, • Track and analyze KPIs across:, • Engagement quality, • Sentiment, • Participation, • Response time/performance, • Measure impact of gifting, seeding, and advocacy programs, • Contribute to performance reporting and strategic recommendations, • 4-6 years of experience in community management, social engagement, or audience strategy, • Proven success managing high-volume brand social presence and moderation, • Experience executing gifting, seeding, and advocacy programs, • Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.), • Exceptional written communication and brand voice control, • Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout), • Strong judgment in reputation-sensitive and escalation scenarios, • Ability to translate insights into clear, strategic recommendations

Vice President, Regulatory Oversight Management At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About BNY Investments: BNY Investments is a division of BNY, one of the world’s largest and most-trusted financial services groups. BNY Investments is a leading investment manager, with $2.1 trillion* in assets under management as of June 30, 2024. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY. We’re seeking a future team member for the role of Vice President, Regulatory Oversight Management to join our Global Holdings Reporting team. This role is located in New York, NY. BNY’s Global Holdings Reporting (GHR) team centrally manages and executes mandatory securities‑holdings disclosures to regulators and exchanges worldwide. We’re a close‑knit, global group known for collaboration, market expertise, and a strong risk‑and‑control mindset. Partnering across Compliance, Legal, Operations, and Technology, we deliver accurate, on‑time filings and continuous process improvements. If you’re growth‑minded and energized by high‑stakes operational excellence, you’ll thrive with us. The successful candidate will bring financial services experience with operational and technical exposure, and possess working knowledge of securities products—including equities, fixed income, mutual funds, and ETFs. In this role, you’ll make an impact in the following ways: • Responsible for supporting the identification and preparation of Substantial Shareholder disclosures and various regulatory reports on a global basis; including requisite data analysis, aggregation and quality control., • Coordinates with Regulatory SMEs in implementing and effectively operationalizing requirements driven by Regulator / legislative updates., • Prepares/Oversees a variety of securities related risk management reports for Senior Management including ad hoc and monthly reporting., • Performs and oversees data management, quality control and investigative research in support of regulatory reporting., • Communicates with internal and external parties, domestically and internationally, on data enhancement and reconciliation., • Drives continuous improvement, coordinating with the technology team on automation/enhancement of various processes and reports., • Ability to leverage AI to streamline and modernize workflows., • Leads and supports projects and ensures they are completed timely and accurately., • Oversees and makes recommendations on necessary procedural/control changes., • Serves as a point of escalation for complex reporting matters; coordinates timely responses and maintains strong stakeholder confidence., • Provides guidance, coaching and leadership support to team members and contributes to the achievement of team objectives. To be successful in this role, we’re seeking the following: • Bachelors degree or the equivalent combination of education and experience is required., • Advanced/graduate degree preferred. 5-8 years of total work experience preferred., • Proficient with MS Excel required and programming knowledge a plus., • Knowledge of the financial services industry is required, with experience and familiarity across securities products/services including equities, fixed income, mutual funds, ETFs, depository receipts, derivatives, securities lending and collateral., • Strong collaborative skills are preferred to work in this collegial team environment., • Strong communication skills, problem-solving and basic project management abilities required., • Prior operational and regulatory experience a plus. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025 BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $125,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

About Us: Spencer's is a luxury spa group with locations in the New York City and Los Angeles areas. Offering top-tier wellness treatments in a luxurious setting, Spencer’s focuses on delivering exceptional guest experiences, unmatched customer service, and a brand ethos synonymous with relaxation and design. Overview: As the Assistant General Manager at Spencer's Williamsburg, you will be a key member of the spa’s leadership team, supporting the Spa Manager in overseeing daily operations while also acting with autonomy and leadership when the Director is off-duty. This role requires a proactive, hands-on approach to managing the spa environment, ensuring excellent service, staff performance, and guest satisfaction. You will take the initiative to address challenges, resolve issues promptly, and maintain the high standards Spencer’s is known for. Your ability to problem-solve effectively, demonstrate leadership, and contribute to the spa’s growth will be critical to your success in this role. This critical leadership role is responsible for optimizing front desk operations, managing a high-performance sales team, and ensuring revenue growth through strategic membership and package sales. Reporting directly to the Spa Manager, this individual will be instrumental in driving topline sales, enhancing client experience, resolving operational challenges, and ensuring team accountability. Key Responsibilities: Sales Leadership & Revenue Growth • Drive membership and package sales by implementing and executing high-conversion sales strategies., • Lead by example and personally exceed individual sales goals while coaching the team to do the same., • Monitor key sales metrics, analyze trends, and proactively adjust strategies to maximize revenue., • Develop, implement, and manage targeted promotions and sales initiatives to drive membership growth., • Conduct ongoing training in high touch sales techniques, customer engagement, and upselling strategies., • Ensure every guest interaction is an opportunity for revenue generation, customer retention, and referral growth. Operations & Team Leadership • Oversee daily front desk operations, ensuring efficiency, service excellence, and adherence to company standards., • Supervise, train, and motivate a team of front desk associates to deliver a seamless client experience., • Hold team members accountable for achieving individual and team sales targets., • Optimize front desk workflows, staffing levels, and scheduling to ensure peak operational efficiency., • Lead by example in professionalism, communication, and customer service excellence., • Assist in managing the booking system, ensuring that appointments are properly scheduled, guest preferences are noted, and operational inefficiencies are minimized., • In the absence of the Spa Director, handle guest complaints, ensuring that all issues are resolved swiftly and effectively., • Collaborate with the Spa Director to execute special events, seasonal promotions, and marketing campaigns., • Take initiative to propose and implement new ideas or changes that could positively impact the spa’s operations, guest satisfaction, or overall efficiency. Client Experience & Problem Resolution • Maintain a high touch, luxury client experience, ensuring every guest feels valued and engaged., • Serve as the primary point of escalation for client concerns, resolving issues swiftly and professionally., • Implement strategies to enhance customer retention, loyalty, and satisfaction., • Uphold and enforce spa policies while balancing client satisfaction and business needs. Qualifications & Requirements • Proven success in a sales driven leadership role, preferably in a luxury spa, hospitality, or wellness setting., • Strong background in membership and package sales with a history of exceeding revenue targets., • Demonstrated ability to motivate, coach, and manage a high performing team in a fast paced environment., • Exceptional ability to close sales, upsell services, and drive revenue growth., • Experience with POS and booking systems; proficiency in tracking and analyzing sales data., • Ability to manage multiple priorities while maintaining a focus on both sales and operational efficiency., • Strong communication, problem solving, and de-escalation skills., • A polished, professional demeanor with a strong commitment to luxury service standards. What We Offer • Base salary range: $80,000-$90,000 per annum; Bonus based on performance, • Opportunity to work in a high-end, wellness-focused environment in the heart of West Hollywood., • Complimentary spa services and discounts on retail products., • Career growth opportunities within a dynamic, upscale team. Spencer's is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical condition, genetic information, family and medical care leave status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. Spencer's also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities Join our team and play a pivotal role in driving membership growth and ensuring Spencer’s continues to offer an exceptional experience for our guests. Pay Range: $75,000.00 - $90,000.00 per year - a final offer will be based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria.

Company Overview ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care. Our platform turns messy, unstructured referral packets into clear clinical insights and next steps, so teams can make faster, safer placement decisions with less administrative burden. Today, ExaCare AI powers more than 1,500 facilities, and is growing rapidly. We recently raised a $30M Series A led by Insight Partners, and are bringing world-class talent together to transform healthcare. If you like building, learning, and want to make a real impact, come join us! About the Role ExaCare AI is hiring a Product Manager, Data to design, develop, and scale our data model, customer data platform, reporting infrastructure, and data as a product offering. We are looking for someone to own and stand up this function. ExaCare has a uniquely rich dataset and is well poised to provide immense value to its customers, it captures critical operational and clinical signals that are largely invisible to our customers today. Unlocking it represents one of the biggest opportunities to create differentiated product value and long-term competitive advantage. Data includes: benchmarking across 1500+ facilities, 350K+ referrals processed, 25K+ admissions and is growing in depth and in scope as we continue to roll out to more customers and introduce new product features. This data is heavily underleveraged today, and this role exists to transform it into a core product offering and competitive advantage.This is a senior role that bridges technical data capabilities and customer-facing product value. This individual will co-develop data solutions, translate complex analytics into clear business outcomes, and build a high-performing data team from the ground up. The ideal candidate is equally comfortable designing a data model and writing SQL as they are presenting insights to customers or defining product success metrics. You’re a curious, data-minded problem-solver who can operate independently and translate complex data into products, insights, and workflows that drive measurable outcomes for customers. What You’ll Do Data Modelling and Engineering • Own and evolve ExaCare's reporting data model, ensuring schemas are well-structured, scalable, and designed to support both product and analytics needs, • Partner with engineering to design data schemas for new features: define table structures, relationships, and evaluate tradeoffs in data architecture decisions, • Define and own ExaCare's data stack and tooling strategy, establishing best practices for data transformation, quality, and governance Data Product Strategy • Identify and evaluate new opportunities to productize ExaCare's data: determine which insights, analytics capabilities, and AI-driven features can deliver the most customer value and competitive differentiation, • Own the product vision and strategic roadmap for customer-facing data products, continuously exploring innovative ways to leverage our data as a product, • Work directly with customers to understand their needs, validate roadmaps, and co-develop new data capabilities Product Execution and Go-To-Market • Partner with Product Marketing, Sales, and BizOps to develop launch plans, sales collateral, training materials, and communication plans for new data features, • Own the rollout and onboarding of all data-related initiatives including developing training cadences for internal teams and external customers, • Lead execution for all customer-facing data and reporting, including building and maintaining dashboards and reports, • Serve as the primary escalation point for customer reporting issues, diagnosing and resolving problems independently What You’ll Bring Core experience • 5+ years in data product management, analytics engineering, data engineering or a similar technical data role, • Bachelor's degree in Computer Science, Engineering, or a related field, • Strong SQL skills and deep familiarity with relational database design, • Experience designing data models for new product features and translating business requirements into database design, • Hands-on experience with BI and reporting tools; experience with Omni, Looker, Metabase, Tableau, or similar platforms strongly preferred, • Demonstrated ability to connect complex technical features directly to customer value, user needs, and business outcomes (like ROI, efficiency gains, or retention), • Experience working directly with customers or key stakeholders to gather requirements, validate ideas, and manage feedback loops, • Track record of driving data initiatives from problem definition to delivery, including managing backlogs, making trade-offs, and aligning cross-functional teams Preferred • Experience building analytics or data products in a high-growth B2B SaaS or health tech environment, • Exposure to AI/ML features or working with data science teams to define requirements for predictive models, • Familiarity with modern data stack tooling and cloud database infrastructure (e.g., AWS Aurora PostgreSQL, AWS Redshift, Snowflake) Benefits + Perks • Competitive salary and equity in a high-growth startup, • Flexible PTO, take what you need, • Medical, dental, and vision coverage, • Great startup culture, including company off-sites, • High-achieving team, including ex-FAANG engineers and alumni of Bain, BCG, Goldman Sachs, and more An insight into our Core Values Only the Best Belong Here We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft. We work even harder to keep our partners than we did to earn them initially The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery. We keep the patient downstream of every decision At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care. Raise the Bar on Ownership We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build. The World is Moving Fast. We move Faster. This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us. Radical Candor, Zero Politics. We say what’s true, early, and we keep communication direct and clean so the team can move. Bring Good Vibes and Win Together We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up to. If this sounds like you, we'd love to have a chat!

We are seeking a Technical Project Manager to support a new, large-scale government cloud initiative delivering a secure, hybrid Microsoft Azure environment (on-prem + cloud). This is a program-level role focused on driving execution across multiple technical workstreams within a highly regulated enterprise environment. This role requires strong governance discipline, cloud fluency (conceptual Azure knowledge), and the ability to drive cross-functional teams to deliver on time. Key Responsibilities • Coordinate across 7–8 technical workstreams (2–3 assigned per PM), • Drive execution across Cloud Engineering, Identity & Access, Security, Network, Database, and Risk & Compliance teams, • Own RAID management, milestone tracking, and change control, • Provide executive-level reporting and risk escalation, • Remove blockers and enforce accountability, • Ensure operational readiness and structured handoff to support teams, • Maintain documentation in Jira and Confluence Required Experience • 8+ years of enterprise project management experience, • Experience delivering large-scale cloud programs (Azure strongly preferred), • Strong governance and executive reporting background, • Proven ability to manage cross-functional technical teams, • Conceptual understanding of Azure architecture and hybrid deployments, • Proficiency with Jira and Confluence Preferred • Government program experience, • Familiarity with FedRAMP, NIST, or compliance-driven environments, • PMP or PRINCE2 certification, • Technical background transitioning into project management

Toss Securities US LLC (TSUS), a U.S. broker-dealer affiliate of Toss Securities, recognized as one of the fastest growing brokerages in Korea and a leading firm in overseas stock commission revenue, has recently opened its New York office as part of Tossʼs global expansion. Toss is widely regarded as one of Koreaʼs most innovative fintech brands, and TSUS is actively building its U.S. trading operations under FINRA regulation. We are seeking experienced Compliance Manager to join our growing team. This role offers an exciting opportunity to contribute to the expansion of a dynamic brokerage firm while advancing your career in the U.S. financial markets. Key Responsibilities • Support the CCO in establishing and operating a comprehensive broker-dealer compliance program, with ownership of day-to-day implementation aligned with FINRA, SEC, and applicable state rules., • Draft, maintain, and implement Written Supervisory Procedures (WSPs), Compliance Manual, and related program documents., • Own day to day compliance operations, including intake, tracking, and resolution of compliance items., • Oversee and manage TSUS’s continuing education program, including planning, tracking, and regulatory reporting requirements., • Plan and execute annual compliance meetings and certifications, including FINRA Rule 3130 reports management for annual CEO certification, • Coordinate the management of the firm’s BCP with the Chief Compliance Officer, • Coordinate and support with required regulatory filings and reporting (e.g., FINRA Gateway tasks, annual compliance report support, AML documentation, etc.)., • Prepare for and oversee regulatory exams, audits, and inquiries; organize production materials and coordinate responses under CCO direction., • Track, manage, and drive remediation of exam findings to closure., • Conduct ongoing surveillance of trading, communications, marketing, and operational activities; escalate red flags with clear recommendations., • Perform periodic testing of supervisory controls and compliance processes; document findings, remediation plans, and follow-through., • Maintain logs and evidence for supervisory reviews and compliance attestations., • Manage third party vendor oversight, ongoing monitoring, vendor risk management, and due diligence., • Support implementation and operation of the AML program, including CIP/KYC monitoring, OFAC checks, SAR escalation workflows (as applicable), and annual AML testing coordination., • Review and assess escalations tied to customer due diligence, suspicious activity, or sanctions screening. Qualifications 5-10 years of experience in brokerage and trading Bachelorʼs degree in a related field, or equivalent experience and training FINRA Series 7 license required Equal Opportunity Employer Toss Securities US is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 850 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. About the Role We are seeking an experienced IT Project Manager to lead and coordinate technology initiatives within a fast-paced capital markets environment. The role involves managing cross-functional projects involving front-to-back trading systems, regulatory initiatives, and technology transformation programs, working closely with global technology teams, business analysts, and developers across multiple regions. This position requires strong organizational skills, the ability to manage multiple stakeholders, and a solid understanding of financial markets technology and project delivery frameworks. Key Responsibilities Project Initiation & Scope Definition • Lead project kickoff activities and facilitate requirements gathering with business and technology stakeholders, • Define project scope, objectives, and success criteria, • Identify dependencies, risks, and key deliverables Project Planning & Coordination • Build and maintain detailed project plans, timelines, and resource allocation, • Coordinate with distributed teams including developers, business analysts, and infrastructure teams, • Ensure proper change management and scope control throughout the project lifecycle Budget & Resource Management • Track project budgets, resource utilization, and timelines, • Monitor project financials and report on variance and forecasts Governance & Compliance • Implement governance frameworks, escalation processes, and decision checkpoints, • Ensure projects adhere to internal technology standards and regulatory requirements, • Maintain complete and auditable project documentation Stakeholder Communication • Provide regular updates to senior stakeholders and leadership, • Facilitate collaboration across business, technology, and operations teams, • Manage expectations and resolve cross-functional issues Project Monitoring & Delivery • Track milestones, risks, and project dependencies, • Ensure deliverables meet quality standards and timelines, • Coordinate production readiness, rollout activities, and operational handover Project Closure • Obtain final approvals and stakeholder sign-off, • Conduct post-implementation reviews and capture lessons learned, • Ensure proper documentation and project archival Required Qualifications • 5–15 years of experience in IT project management within financial services or capital markets, • Experience working with technology teams (development, business analysis, QA), • Strong understanding of financial systems, regulatory initiatives, or trading platforms, • Proven ability to manage multiple concurrent projects in complex environments Technical & Methodology Skills • Agile / Scrum project delivery methodologies, • Project management frameworks such as PMP, Agile, or similar, • Experience using Jira or equivalent project tracking tools, • Strong communication, stakeholder management, and organizational skills Education Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.

Reports to: Founder & CEO Location: NYC (On-site) About the Role Sienna Charles is a premier ultra-high-net-worth (UHNW) lifestyle and travel firm. We are seeking a high-caliber Operations Manager to serve as the strategic and operational "Integrator" to our Founder & CEO. In this role, you are the bridge between vision and reality. You will translate the CEO’s high-level ideas into actionable systems, oversee cross-functional leadership, and ensure the company scales with precision. This is not just a coordination role; it is a leadership position requiring a rare blend of tech-savviness, emotional intelligence, and a relentless drive for operational excellence. Key Responsibilities 1. Operational Excellence • Process Management and Automation: Identify bottlenecks and optimize workflows. You will lead the charge on requests to the tech team to improve dashboards and CRM functionality., • Technology Oversight: Manage the end-to-end lifecycle of internal tools, including mobile apps, cloud infrastructure, and data visualization., • Data-Driven Leadership: Maintain and evolve company dashboards to provide the CEO with real-time visibility into KPIs and business health. 2. Strategic Execution & Integration • The "Integrator": Filter the CEO’s vision into structured initiatives with defined timelines, outcomes, and accountability., • Project Management: Shield the CEO from "operational noise" by managing day-to-day execution across Client Services, Marketing, Sales, and Tech., • Meeting Rhythms: Own the leadership calendar—set agendas, facilitate high-impact meetings, and ensure all follow-ups are executed. 3. Team Management & Accountability • Performance Culture: Set clear goals for department heads and hold them accountable through consistent feedback and performance reviews., • Talent Development: Oversee the hiring, onboarding, and training of management-level staff to ensure the team meets UHNW service standards., • Escalation Point: Act as the primary problem-solver for the team, resolving internal conflicts and operational hurdles before they reach the CEO. The Ideal Persona • The Perfectionist: You are obsessed with detail and possess a "nothing slips through the cracks" mentality., • The Tech-Whiz: You speak the language of developers and understand how CRM and automation drive a modern luxury business., • The Calm Authority: You lead with high EQ, navigating competing priorities with a sense of urgency and a steady hand., • The Discreet Partner: You understand the nuances of the luxury industry and maintain absolute confidentiality. Requirements • Experience: 5+ years in Operations, Chief of Staff, or Upper Management in a fast-paced or startup environment., • Scale: Proven experience managing teams of 5+ people., • Tech Stack: Demonstrated success managing the development/implementation of CRMs, dashboards, and cloud-based infrastructures., • Communication: Exceptional written and verbal skills; ability to translate complex data into simple, visual strategic insights., • Background: Experience in a service-based industry or SaaS sompany is highly preferred. What Success Looks Like • CEO Freedom: The CEO’s time is fully protected, allowing her to focus exclusively on brand, vision, and high-level client relationships., • Seamless Execution: Projects move from concept to completion without bottlenecks., • Transparency: Weekly executive summaries provide total clarity on company health., • Culture of Ownership: Department heads are empowered, aligned, and consistently hitting their KPIs.

Experienced IT Project Manager with 12+ years of managing complex, large-scale digital applications, specializing in public sector and customer service platforms. Proven expertise in Agile delivery, release management, and cross-functional coordination, with a strong ability to drive end-to-end project execution, mitigate risks, and ensure high-quality deployments. Skilled in stakeholder communication, Azure DevOps, and managing multi-channel systems including call centers, web portals, mobile, and SMS platforms. Key Responsibilities Summary • Lead end-to-end project delivery across multiple CSMS workstreams (Call Center, Web Portal, SMS/Text, Mobile)., • Manage project planning, intake, scheduling, and resource allocation for quarterly releases., • Act as primary escalation point for risks, issues, and production incidents., • Coordinate release management across environments and ensure alignment with product roadmap., • Drive Agile delivery practices and collaborate with product managers and leadership teams., • Facilitate stakeholder meetings, status reporting, and executive communications., • Oversee production deployments, outages, and change management approvals., • Project & Program Management, • Agile / Scrum / Waterfall Methodologies, • Release Management & Change Control, • Risk Identification & Mitigation, • Azure DevOps (Boards, Pipelines, Tracking), • Stakeholder & Executive Communication, • Cross-functional Team Leadership, • Public Sector / Government IT Systems, • Incident & Production Support Management, • 8+ years managing enterprise IT projects, • Experience in government or regulated environments, • Strong leadership and stakeholder management skills, • Hands-on with Agile delivery and release coordination, • Comfortable handling high-visibility, mission-critical systems

hackajob on-demand focuses on matching talented contractors like you with organisations seeking specific skills for their projects. We use our platform to connect you with exciting contract opportunities and discuss projects on behalf of the companies we partner with. Digital Product Manager – AI & Collaboration Location Jersey City - 3 days/week on-site Local candidates only Role Overview They are seeking an experienced Technical Product Manager to lead the strategy, delivery, and adoption of AI-enabled workplace and collaboration technologies across the firm. This role sits within the Infrastructure organization and focuses on driving scalable, secure, and user-centric digital experiences through the Microsoft 365 ecosystem, including Microsoft Copilot. The successful candidate will combine strong product ownership, applied AI experience, and change leadership to bridge engineering, security, vendors, and business stakeholders—ensuring collaboration tools are not only delivered, but widely adopted and value-generating in a regulated enterprise environment. Key Responsibilities • Own the end-to-end product strategy and roadmap for workplace and collaboration technologies, with a strong focus on Microsoft 365 and Copilot capabilities., • Lead product delivery and execution, including backlog management, prioritization, dependency tracking, and coordination with engineering, security, and vendor teams., • Drive AI-enabled use cases within the Microsoft ecosystem, balancing innovation with governance, Responsible AI practices, and data privacy requirements., • Establish and track metrics for adoption, performance, and ROI, translating insights into actionable recommendations for stakeholders and leadership., • Lead enterprise change and adoption efforts, including communications, training, engagement campaigns, and stakeholder alignment to ensure sustained usage., • Serve as a primary escalation point, providing clear status reporting, risk management, and resolution of complex issues across delivery and adoption efforts. Required Qualifications • Bachelor’s degree or equivalent experience., • 3–5 years of experience as a Digital Product Manager, Product Owner, or equivalent role in a large enterprise environment., • Hands-on experience owning and delivering Microsoft 365 collaboration platforms (Teams, SharePoint, OneDrive, Viva); Microsoft Copilot experience strongly preferred., • At least 1 year of applied AI or GenAI product experience, ideally within enterprise productivity or collaboration tools., • Strong understanding of SDLC execution, backlog management, and cross-functional delivery in regulated environments., • Proven experience leading organizational change, communications, and adoption initiatives at scale. Preferred Qualifications • Experience with Generative AI platforms such as Microsoft Copilot, ChatGPT Enterprise, Gemini, or similar., • Familiarity with Responsible AI, AI governance, and data privacy frameworks., • Prior experience in financial services or capital markets., • Strong executive communication skills and comfort operating in senior-stakeholder environments.

Position Overview: As part of the Delivery Practice, the Engagement Manager/Program Manager is a hybrid style role that is accountable for the overall success of large scale projects/programs as well as oversight to a portfolio of projects. The role has also been referred to as a “seller-doer”, “techno-functional”, “applied technologist” or “traditional senior manager role in a large consulting firm”. This role is expected to manage successful solution delivery for a portfolio of projects & clients, sell/influence client attainment and grow the client base, recruit, mentor and develop staff as well as help promote and grow the practice with marketing activities and/or support for internal initiatives. Ideal candidates will have a deep Salesforce consulting and technology background with a proven record of establishing C-Level relationships that evolve into being a trusted advisor of the most senior, and influential, executives. This takes experience operating in often complex and matrixed organizations with different business goals and priorities. Primary Responsibilities: Portfolio Oversight and Account Management • Oversee portfolio, ensure client success & referenceability, • Partner with Client to grow client value in the current and future client engagements, • Ensure/establish visibility into Client’s strategic objectives and aligned roadmap, • Ensure healthy cross-functional team culture, • Ensure alignment with Salesforce and other Silverline partners, • Responsible for overall project/program success including delivery and methodology accountability, • Responsible for successful kickoff, discovery, build, testing & go live oversight, • Engagement quality accountability, • Margin & utilization accountability, • Escalation support for project manager and clients, • Partner with prospect on business objectives and align engagement approach, • Oversee estimation & drive engagement staffing, • Partner with Industry Leadership to curate “standard” engagement approaches for use in Client Acquisition efforts, • Continuously assess and improve Silverline Methodology & processes, • Represent Silverline brand within professional networks, • Leverage deep knowledge and experience with Salesforce Consulting and industry knowledge to evolve Silverline’s POV around the challenges, trends, and business goals for these organizations, • Ensure a constant and dedicated focus on ensuring Silverline’s clients have the best possible experience through sales and delivery excellence, • Foster a learning culture resulting in consultant growth and client value realization acceleration, • Coach and mentor staff, • Recruit & Interview as required to build a world class consulting organization. Required Experience & Qualifications: • 10+ years management/technology consulting or similar experience, • 6+ years Salesforce Consulting experience, • Experience within multiple industries including (but not limited to) Telecom, Financial Services, Media & Entertainment, Healthcare & Life Science, Insurance…, • Direct experience with Sales/CRM, Salesforce.com (CPQ highly desired), Vlocity, Sale & Service Cloud implementation experience, • Experience working in an Agile/Scrum environment, • Hands on Project/Program Management experience for large scale implementation, • Program Management experience overseeing a portfolio of clients and/or projects, • Experience managing a team of up to 20 reports, • Experience working with and advising senior client leaders - required, • Experience in the sales cycle helping clients with vision, working with internal partners to shape proposals, and hands on contract writing, • Strong communication, writing, and presentation skills, • Experience working independently and with virtual teams inclusive of on, near and offshore., • Proven track record of developing and maintaining profitable and referenceable customer relationships, • Experience in proactively identifying, assessing, and mitigating risk during client engagements, • Experience evaluating sales proposals and statements of work against proposed scope, • Bachelor’s Degree; MBA a strong plus, • Location: Must be willing & able to work on-site/in-office based in Atlanta, Georgia (Hybrid) The following certifications are a plus but not required: • Salesforce Certs - Any & All, • Salesforce Administrator Certification, • Salesforce Consulting, • Salesforce Service Cloud Consultant Certification, • Salesforce Experience Cloud, • PMP Certification EEO & Pay transparency Statement: Mphasis Silverline provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Compensation for this role is expected to range from $140,000 - $190,000 USD in base salary plus performance-based bonus. Actual compensation offered will be determined by, and commensurate with, candidate experience as evaluated during the interview process.

Job Title: Client Services Associate Reports to: Senior Manager, Client Services Location: New York City – Corporate Office Work Setting: Full Time, On Site Brand Summary Established over 30 years ago, MARIA TASH has defined luxury piercing with innovative fine jewelry designs, patented piercing techniques, and beauty-focused styling. From our original New York flagship, we've expanded to 15 global locations, including London, Dubai, Paris, and most recently, Melbourne. Worn by Rihanna, Taylor Swift, and Cardi B, MARIA TASH has become synonymous with expertise, artistry, and personalized self-expression. We remain at the forefront of innovation, setting the standard for excellence in the industry. Responsibility Overview In this role, the Client Services Associate will be the first point of contact to answer all client questions, requests, and escalations with confidence and assuredness via Phone, Email, SMS, and Chat. They will maintain a robust understanding of the in-store and online experiences, able to act as a knowledge base for questions regarding jewelry specifications, store appointments, orders, backorders, shipments, repairs, returns, policies, piercing services, technical issues, and more. • Delivering the highest degree of client service by demonstrating concierge level support across all communication channels., • Maximizing opportunities to avoid order cancelations and upsell where appropriate., • Ensuring all responses are well vetted and accurate before sending to the client., • Building and maintaining a reputation of trust, service, and credibility by delivering outcomes that are both frictionless and exceed client expectations., • Meeting clear team goals and KPIs for response quality and resolutions., • Maintaining a positive, client-centric atmosphere., • Taking appropriate action to resolve key issues and drive business results., • Meeting deadlines for tasks including reporting, assignments and client follow-up. Required Skills/Qualifications • Strong communication skills - verbal, written, and active listening., • Highly detail oriented, • Ability to adapt quickly to shifting needs and multitask across multiple priorities, with great time management skills and ability to communicate when additional resources or escalation is needed., • Client focus and adaptability to different personality types., • Previous experience in a client facing role., • Ability to work and interact with all levels of employees within the organization., • Strong administration skills and a familiarity with client services and eCom platforms such as Gladly, JIRA, and Shopify., • Must be reliable, punctual, and take pride in their work as an individual and as part of a team. Preferred Experience • Experience working in the jewelry or luxury fashion industry, • Experience working in a client facing sales role Benefits • Medical, Dental, Vision, • 401k match, • FSA, Life Insurance, Long & Short-Term Disability, • A generous employee discount on all jewelry, • Commuter Benefits This job description is intended solely as a hiring and role overview tool. It does not create an employment contract, nor is it a comprehensive or permanent listing of all duties, responsibilities, or expectations. The role will evolve based on the needs of the business and individual circumstances, and management may adjust responsibilities at its discretion. The tasks and responsibilities described here should not be interpreted as the criteria by which an individual’s performance will be evaluated.

Analyst, Private Wealth Compensation • $80,000 - 95,000 Base + $10-15K Bonus + 15% 401K Match, • Hybrid (Monday and Friday home)., • Prestigious International Alternative Asset Manager, • Excellent opportunity for someone working in the FS sector (Bank, Fund, or Public Accounting), that wants to move into one of the most prestigious asset managers on the planet., • This is one of our favorite clients. They aren't too big, but aren't small. Their investments span PE, HF, Fixed Income strategies, servicing UHNW Individuals, Pension Plans, Charitable Organizations, Sovereign Wealth Funds, mutual fund investors, and other Institution across the globe., • They are employee focused, and have one of the greatest cultures you can find across the FS space. The ideal background would be someone that is working in FS, for example, a Bank, where you're working with numbers + Excel, in what could be a variety of capacities, but are looking to transition into the Asset Management side. They will train on the compensation aspects of the job. Responsibilities: • Direct the monthly calculation process for multi-tiered incentive and commission structures., • Perform comprehensive data audits and reconciliations to ensure the accuracy of proprietary compensation models., • Coordinate the distribution of recurring financial reporting and individual earnings summaries for key stakeholders., • Execute rigorous data validation, reconciliation, and variance analysis to guarantee the accuracy and defensibility of financial outputs., • Conduct deep-dive investigations into reporting anomalies, providing comprehensive documentation of findings and managing the escalation of material discrepancies., • Establish and maintain meticulous audit trails for all recurring monthly cycles to ensure process transparency and adherence to internal controls., • Deliver recurring and ad-hoc financial reporting and analysis for executive leadership and department heads., • Formulate structured communication and comprehensive supporting documentation to address inquiries from production teams and internal business partners., • Convert complex compensation data into actionable insights to facilitate executive decision-making and improve organizational transparency., • Evaluate current operational processes to identify and execute initiatives for workflow optimization, automation, and modernization., • Leverage advanced technological solutions to enhance process efficiency and scalable systems architecture., • Driving continuous improvement by integrating modern tools to streamline recurring cycles and reduce manual intervention.

Classification : Non-Exempt Reports to: Executive Director, GNYC Posting Date: 3/1/2026 Start Date: 4/1/2026 Location: New York City, In Person Salary: $50,000 - $60,000 Dress for Success® Dress for Success Worldwide is a global not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire, and development tools to help women thrive in work and life. Since starting operations in 1997, Dress for Success has expanded to more than 130 affiliates in over 15 countries. We have helped over 1.3 million women work towards self-sufficiency. Visit to learn more. Dress for Success Worldwide is the managing entity for the organization and its global affiliate network. Job Description: Dress for Success Worldwide is seeking a strategic, detail-oriented Career Center and Client Operations Coordinator with a passion for women’s economic empowerment to ensure that our Center operates with professionalism, efficiency, and excellence each day. S/he has exceptional project management and organizational skills, attention to detail, interpersonal and communications skills, and is adept at managing multiple projects with confidence, poise, and efficacy. This role is in person and based in New York City. Dress for Success is a global not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire, and the development tools to help women thrive in work and life. Since starting operations in 1997, Dress for Success has expanded to 130 cities in 15 countries. To date, we have helped over 1.3 million women work towards self-sufficiency. Visit to learn more. Essential Functions: As DFS GNYC continues to grow its reach and deepen its impact across New York City, this role is essential to maintaining a welcoming and client-ready environment for women we serve. The Coordinator will lead the client orientation and onboarding process, Center readiness, donation intake and inventory coordination, and core office operations that enable high-quality service delivery. This is an in-office, client-facing and operationally focused role for someone who thrives in high impact environments and demonstrates attention to detail and client service excellence. Responsibilities: 1. Client Experience & Center Readiness • Serve as the first point of contact for clients, volunteers, donors, and visitors, • Maintain a welcoming, safe, and professional environment, • Ensure Center readiness daily, • Support client scheduling, confirmations, and follow-up communications, • Contribute to overall outcome measurement and data collection, • Coordinate with Client Services Project Manager to support daily service flow and ensure smooth operations 2. Center Operations, Donations & Inventory Management • Receive, document, and process clothing and in-kind donations, • Maintain an efficient workflow to maximize impact, • Process clothing following styling sessions (i.e. sanitize clothing, return clothing to inventory), • Track inventory and maintain support systems in coordination with Dress for Success Worldwide Operations & Finance, • Support donation logistics, pickups, and related coordination 3. Office Operations & Administrative Systems • Maintain office supply levels and coordinate routine ordering, • Manage and track mail, packages, and deliveries, • Coordinate with vendors and building management as needed, • Maintain operational logs, checklists, and digital systems that support daily efficiency, • Identify operational issues proactively and escalate appropriately Competencies: • Client-centered customer service, • Operational excellence & center readiness, • Organization & attention to detail, • Project & task management (multi-priority execution), • Clear communication & professional presence, • Inventory & donation processing management, • Data collection & outcome measurement, • CRM & digital systems proficiency (Microsoft 365, new tools/AI), • Collaboration & cross-functional coordination, • Problem-solving & proactive issue escalation Required Education and Experience: • 2+ years of experience in office coordination, workplace operations, boutique/retail operations, or client-facing administrative support, • Strong customer service skills and comfort supporting a mission-driven, client-centered environment, • Knowledge of non-profit business operations (i.e. client relationship management, inventory tracking, cross-systems communication), • Experience with outcome measurement and data collection practices, • CRM Knowledge, • Highly organized with strong attention to detail and follow-through, • Proficiency with Microsoft Office 365; comfort learning new systems, including AI, • Ability to manage multiple priorities in a fast-paced setting Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Position Type and Expected Hours of Work This is a full-time position with a business schedule from Monday through Friday from 9 AM to 5 PM. Employees must work 35 hours each week to maintain full-time status. Limited travel may be required. Work Environment Dress for Success Worldwide offers a congenial work environment. The dress code is business smart/business casual and employees work on-site in our New York City office three days per week and remotely two days per week. Physical Demands Employee may need to lift and/or move up to 10 pounds in performing regular office duties and managing records, files, and materials. Work Authorization Employment at Dress for Success Worldwide is contingent upon completion of a satisfactory background check with ClearStar, reference checks, and your ability to meet the terms of current immigration laws, which require every new employee to provide documentation that proves identity and demonstrates authorization to work in the United States. AAP/EEO Statement Dress for Success Worldwide is an Equal Opportunity Employer. We welcome all qualified candidates regardless of their demographic background. How to Apply Applications without a cover letter will not be considered. Please send your resume and thoughtful cover letter to with “Career Center and Client Operations Coordinator” in the subject line. No phone calls or recruiters.

Job Title: Office Manager & Practice Support Lead Location: New York, NY (On-Site) Job Type: Fulltime Compensation: $55k – $70k (depending on experience) About the Firm and Role We are a fast-paced litigation firm serving clients across New York and New Jersey. The Office Manager & Practice Support Lead is a new role with our growing firm. This position oversees the daily onsite operations while also supervising the paralegals and support staff to ensure high quality service delivery to our clients. This person will be able to step in wherever needed to meet the tight deadlines of our busy practice while also providing guidance to our team members. The person will also serve as back-up to our calendaring clerk and support ongoing projects within the daily operations. Key Responsibilities Office administration • Supervise daily office operations to ensure a smooth, professional workplace., • Manage office logistics, supplies, mail services, file organization, and technology support., • Serve as a primary onsite person for all office vendors including IT managed service providers, software, building, and repairs., • Enforce office policies, attendance protocols, and administrative protocols., • Recommend process improvements to increase efficiency and consistency across the office., • Support onboarding/offboarding logistics including facilitating workstation configuration, access requests, keys/badges, and directory updates. Practice Support Leadership • Function as the onsite go-to person for leadership, attorneys, paralegals, and staff to meet the operational and practice support needs as they arise., • Be able to fill in for any and all legal support staff including paralegals or assistants during their absences, planned PTO, or other gaps in needs., • Prioritize and supervise the performance of workflows to facilitate everyone in hitting their goals., • Train and coach team members, provide feedback, provide performance input, and support professional development., • Coordinate staffing and recruiting support for practice support roles., • Serve as a professional liaison among attorneys, staff, clients, and external parties to ensure timely communication and follow-through. Matter and Document Support • Implement checklists and controls to reduce errors and ensure deadlines are met for the court, client, and attorneys., • Serve as the escalation point to support all attorneys in meeting their case needs., • Lead preparation and finalization of practice documents including preparing documents in bulk, assisting with QC, reviewing discovery, or otherwise supporting the legal service delivery., • e-File documents with the applicable courts and file the court stamped documents in the respective matter files as well as provide notices to attorneys and paralegals., • Partner with attorneys and leadership on procedural updates related to court rules, client guidelines, and internal controls., • Perform other administrative and practice support duties as assigned to meet firm needs. Qualifications • 5+ years law firm experience in small or mid-size law firm environments., • At least 5 years of experience as a paralegal. (Required), • Proactive, action-oriented approach to solving problems with the ability to communicate at each step of the process., • Calendaring experience. (Preferred but not required), • Willingness to continuously learn and improve systems, processes, and technology utilization., • Strong knowledge of litigation timelines and court rules. Benefits • Health Insurance, • Dental, Vision, • 401k

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Kinesso, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Position Summary The Addressable Activation department serve as KINESSO’s hands-on-keyboard platform experts, focusing on all aspects of successful campaign execution and stewardship. The Manager is accountable for the performance & pacing of their assigned brand(s) and customizes departmental standards & process to fit client needs. They act as a point of escalation and are the go-to experts both internally and externally for matters of complex setup, optimization, and platform nuances. Successful applicants must have a deep expertise across a variety of client KPIs and buying platforms. Examples include DV360, Adwords, The Trade Desk, Roku, Vistar, Facebook, Snapchat, etc. A history of team management/mentorship and a comfort with internal/external-facing communication are a must! Responsibilities · Customer/Client Management: Owns the execution and day-to-day management of a portion of a client assignment, based on specialized or technical knowledge · Vendor Relationship Management: Leads the vendor strategy; has experience and industry knowledge to identify vendors for key needs. Approves vendor selections and scopes · Discipline-Specific Tasks: Owns oversight of junior team members; defines optimization parameters at the campaign level, vets optimization suggestions from partners, attends internal status meetings to speak to optimizations, pacing, and performance · Platform Reporting: Works with team on development of reporting dashboards; ensures clean, accurate, and actionable client reporting · Solutions Innovation: Identifies and delivers new audience-based addressable solutions to drive business growth; masters growth initiatives across the company · Provides day-to-day supervision to a team including reviewing work, coaching on performance, coordinating activities, checking on quality and work progress; generally managing within one account, or multiple small accounts · Evaluates information and leverages experience to identify and solve on-going or complex problems · Requires understanding of the industry, processes, procedures and systems within own and related areas Required Skills & Experience · Proven track-record of successfully seeking out and curating new business relationships and/or solutions; developing solutions using new or existing processes · Experience building team, providing mentorship and navigating how to manage up/down/ laterally (e.g., ability to navigate and be effective with multiple personalities) · Intermediate knowledge of technology or measurement ad tech solutions, including platforms · Intermediate knowledge and skills in data analysis · Confident collaborating with others · Experience with Project / Account Management · Advanced communication skills; clear and succinct communication Desired Skills & Experience · Advanced ability to anticipate, recognize and clearly define problems using various techniques to systematically analyze, weigh alternatives and propose solutions · Experience with managing existing business relationships, partnerships, and alliances internally and externally · Ability to assess and rank issues and tasks in order of importance for taking action · Has gained prior experience in actual situations to recognize recurring meaningful components · Applies a solid foundation to varying situations · Applies advanced knowledge and perceives deviations from the normal pattern Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

POSITION SUMMARY: Tier 1 Supervisory Security Officers shall be responsible for performing functions of a Tier 1 Security Officer and performing security shift supervision at Client properties. Tier 1 Supervisory Security Officers shall wear an appropriate seasonal uniform, perform the following tasks, and have the following qualifications: PAY TRANSPARENCY/COMPENSATION: $48.37 RESPONSIBILITIES: • Report directly to their Contract Manager and/or Assistant Contract Managers, • Assume responsibility for the completion of assigned tasks, • Direct Security Officers in the accomplishment of assigned tasks, • Provide scheduling, training, and counseling for Security Officers, • Carry out all other supervisory duties as required or directed by their Contract Manager and/or Assistant Contract Managers, • Serve as a close, first-line supervisor, monitoring and directing Security Officers and other SECURITY COMPANY personnel as necessary, • Act as Client’s liaison with civil authorities responding to crimes, fires, hazardous material spills, etc., • Respond to Client personnel in a timely, effective and professional manner, • In case of after-hours emergency situations, respond to the scene and take initial command, control and communication support role until higher authority and/or emergency responders arrive, with the authority necessary to handle emergency events, • Perform administrative tasks including timekeeping, scheduling, and report tracking, • Set the example for Security Officers in the areas of appearance, work habits, skill and attitude, • Ensure Security Officers follow all work rules, maintain and display good discipline, and present a professional appearance by conducting random, unannounced personnel and post inspections, • Provide on the job training for Security Officers, • Perform other related duties as assigned, • Oversee, supervise and provide security services during special events, including, without limitation, conducting access control and event guest check-in; enforcing all rules and protocols established by the events security SOPs and security escalation protocols, including engaging and removing anyone who is causing an adverse disruption to an event or refusing to depart the event after being requested to depart, interdicting anyone attempting to cause harm to any of the event guests, and reporting and investigating any security anomalies observed by security officers; collaborating with event organizers and venue staff; and performing regular patrols of the event premises to deter unauthorized access and ensure a safe environment., • Must have (A) a minimum of 4 years in a combat Military Occupational Specialty (MOS), U.S. Military Special Operations Unit, or U.S. Law Enforcement Special Operations Unit, OR (B) a minimum of 6 years as a sworn law enforcement officer/agent who is legally authorized to carry a firearm and legally empowered to perform arrests and who has satisfied all applicable legal and training requirements for armed law enforcement officers in the jurisdiction in which they were employed, • Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements., • Be a U.S. Citizen with a social security card and a valid driver's license, • MUST possess a valid New York Armed Guard License and a Pistol permit with no restrictions and be authorized for employment within the state of New York. Retired Police Officers who possess an HR 218 are not required to have an Armed Guard License or Pistol Permit., • Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening, • Be able to wear protective body armor as part of the duty uniform, • Current CPR/AED/1st Aid Certification, • Write and speak clearly and effectively in English, • Successfully complete all training and certification requirements, • Maintain all applicable weapons qualifications, • Regular, in-person attendance required, • May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent running, continuous and prolonged standing, walking, sitting, squatting, stretching and bending without the aid of any walking assistance device., • Must be physically capable of riding a bicycle and/or operating a motor vehicle throughout the course of a workday., • May be subject to outdoor conditions including extreme temperatures and weather.

ABOUT US At STAFFED INC., we're not just a staffing agency; we're architects of meaningful, lasting connections. Headquartered in the pulsating heart of New York City, our work stretches across the nation, pairing the world's leading brands with incredibly diverse talent. We specialize in temp staffing and temp-to-perm/perm recruiting within the experiential marketing, events, hotels, hospitality, catering, venues, fashion, retail, and luxury sectors. This is where opportunity meets community, and it's all orchestrated with polished professionalism. ROLE SUMMARY As the Senior Sales & Account Manager at STAFFED INC., you’ll play a key role in driving growth and delivering best-in-class staffing solutions across the hospitality and events industries. This position is designed for a strategic, people-first professional who thrives in a fast-paced environment and has a proven track record in sales, client service, and project execution. You will co-lead the full sales lifecycle—from prospecting and pitching to closing and nurturing long-term client partnerships—while managing staffing logistics for high-profile events and activations. You’ll serve as a trusted advisor to clients, a collaborator across internal teams, and a champion of our brand promise: to build meaningful, lasting connections between top-tier talent and world-class experiences. This role is ideal for a high-performing relationship builder who understands that success is measured not only by revenue, but by service, trust, and the quality of every placement. JOB RESPONSIBILITIES Sales & New Business Management • Oversee the entire sales process, from prospecting clients to closing deals and growing revenue., • Develop and implement strategies for identifying, qualifying, and converting leads through outbound outreach, referrals, partnerships, and marketing support., • Champion accurate and consistent CRM usage to ensure visibility into outreach, conversion rates, and customer journey progress., • Foster long-term relationships with clients and partners, focusing on client retention and satisfaction., • Partner with the Sales Department to identify and strategize on new business opportunities., • Lead the creation of compelling client proposals and pitch materials in collaboration with marketing and leadership., • Establish, monitor, and report on quarterly and annual sales goals; proactively adjust strategies to ensure targets are met or exceeded., • Attend networking and industry events to build relationships, promote the company’s services, and identify new business opportunities., • Act as the main contact for incoming client RFPs to understand their needs, budget, and scope., • Create and present estimates for client approval, communicating any pricing changes throughout the project lifecycle., • Oversee the entire project lifecycle, from initial client request to event logistics to post-event follow-up., • Negotiate and manage client contracts, ensuring alignment with business objectives and profitability., • Serve as the escalation point, swiftly addressing any last-minute changes, cancellations, or staffing-related challenges., • Manage event staffing logistics from planning to execution: pre-event, onsite, and post-event in collaboration with the company’s Talent Managers., • Ensure all client events are adequately staffed and lead post-event reviews with clients and internal teams to gather feedback, capture lessons learned, and propose service improvements., • Review and ensure accuracy in managing estimates, invoices, accounts receivables, and expense reports., • Create seamless transition plans between Sales and Account Management/Recruitment teams to ensure accurate project fulfillment and client satisfaction., • Provide mentorship and guidance to junior team members across sales, accounts, and recruitment, fostering growth and professional development., • Collaborate cross-functionally with Account Operations, Sales, Talent, and Recruitment teams to ensure seamless execution and high-level client service., • Promote a collaborative team environment focused on accountability, communication, and continuous improvement., • Lead training efforts by helping to shape onboarding, best practices, and documentation for internal sales and account team processes., • Lead by example, embodying STAFFED INC.’s values of professionalism, partnership, and purpose-driven service., • Support the Director of Account Operations in cultivating a high-performing, engaged team culture. QUALIFICATIONS • 5+ years of professional experience in sales, account management, or client services within agency, staffing, hospitality, experiential marketing, fashion, retail, or events., • Availability, flexibility, and willingness to attend client meetings, onsite activations, and industry/networking events across the US as needed., • Ability to seamlessly manage multiple high-volume projects and client accounts, including budgets and revenue goals upwards of $1M+., • Proven Leadership Experience: Demonstrated ability to mentor and guide junior team members while fostering collaboration across sales, operations, recruitment, and talent functions., • Strategic Sales & Business Development: Expertise in developing and implementing proactive outreach, upsell, and cross-sell strategies to secure new business and expand existing accounts., • Financial Acumen: Strong understanding of estimates, invoicing, account profitability, and cost management related to staffing and events., • Client Relationship Management: Track record of building long-term partnerships and serving as a main point of contact to high level stakeholders., • Negotiation & Contract Management: Skilled in negotiating contracts, closing deals, and ensuring profitability while maintaining client satisfaction., • Tech-Savvy: Proficiency in CRM systems (HubSpot preferred), Microsoft Office/Google Workspace, and ability to adopt new sales and staffing platforms with ease., • Communication & Presentation Skills: Excellent written and verbal communication, with the ability to create compelling proposals, deliver impactful client presentations, and manage escalations with professionalism., • Entrepreneurial Mindset: Self-starter with strong problem-solving skills, adaptability in fast-paced environments, and a people-first approach to driving results. BENEFITS • STAFFED INC. Sales Commission Structure, • Comprehensive Healthcare Benefits (Medical, Dental, & Vision, Health Care FSA, • Commuter benefits, • Paid Time Off (PTO), • Hybrid (Remote + In-Office) Work Schedule DISCLAIMER The duties and responsibilities described in this job description are not a comprehensive list. Additional tasks not listed above may be assigned, and the scope of the job may change as necessitated by business demands. While STAFFED INC. appreciates all applicants, only those qualified will be contacted. We thank you for your interest and look forward to connecting with you!

Required Skills & Experience • 5+ years of experience in IT coordination, IT support oversight, or IT project management, • 3+ years directly managing multi‑disciplinary teams, • Strong understanding of business IT systems and workflows, • Experience working with external IT vendors or managed service providers, • Ability to communicate technical information clearly to non-technical stakeholders Nice to Have Skills & Experience • Merger and acquisition experience from an IT integration standpoint, • Exposure to OpenAI/AI agents is a plus, • Experience managing MSP vendors through SLAs/metrics (not as a former hands‑on helpdesk lead)., • Healthcare/hospital industry experience Job Description We’re hiring an IT Liaison & Project Manager for our fast‑scaling, multi‑site home care organization, based in Brooklyn, NY. This person will serve as the primary bridge between executive leadership, internal teams, and an external IT provider. This individual ensures that all technical issues, requests, and projects are clearly documented, properly prioritized, and driven through resolution without delay. We value leaders who simplify, set a high bar, and get things done without overcomplicating. This person will oversee 4 direct reports (IT Ops/Admin, Data &BI, Software Eng, Data Digitization/Automation) and oversee the helpdesk Managed Service Provider. Responsibilities include: • Serve as the primary liaison between executive leadership, internal staff, and the external IT provider, • Coordinate all IT issues, requests, upgrades, and project initiatives, • Track tickets from creation through resolution, ensuring visibility and follow-up, • Escalate production-impacting or business-critical issues quickly, • Maintain structured documentation within ticketing and tracking systems, • Ensure complete and accurate handoff of business and technical requirements, • Coordinate IT projects, timelines, and deliverables, • Monitor project status and communicate risks or delays to leadership, • Support workflow approvals, prioritization, and change management, • Ensure accountability across all open items, • Identify recurring issues and surface trends, • Maintain strong boundaries between user support and technical escalation Compensation: $100,000to $130,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: The Project Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs. Location: Greater Toronto Area What You'll Do: Primary Duties and Responsibilities: • Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager., • Assist in addressing performance of onsite resources and associates., • Training - Termination, mechanical, client interface and other aspects of Diversified installation standards., • First point of escalation for Field Issues with the client., • Empowered to defuse and resolve onsite client issues., • Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans., • Provide onsite support for integration issues., • Assist in development and deployment for Installation processes and standards., • Recommends training for future growth and development of team to ensure best in class., • Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines., • Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager., • Assist in developing growth plans for both process and operations staff to help ensure long term success., • Helps develop and ensures compliance in Quality Assurance program., • Field implementation and tracking of departmental goals and objectives., • Responsible for site activities related to Safety, Quality Control and QA., • Coordinates activities for service to ensure all systems requiring support are successfully included., • Final verification of preparedness for site activities., • Support fleet and/or delivery of tools and materials for field., • Maintain and track tooling/ test gear., • Site Surveys for projects and sales support., • Verification for commissioning readiness., • Review daily field reports for content and format. Complexity: • Verification and Implementation of standards in how Diversified deploys., • Immediate point of escalation for job sites. Decision Making Authority: • Feedback on Hires/Fires/Reviews., • Removal of personnel from jobsites., • Standard training and enforcement for Contractors., • Timesheet/PTO/Expense Verification. Physical Working Environment: • Ability to visit multiple jobsites in assigned geography., • Must be able to lift 50 lbs. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required What You'll Bring: Required Skills/Qualifications • 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company., • Familiarity with a wide range of audio, video and networking equipment., • High level of experience in construction environments, • Knowledgeable of low voltage electrical concepts., • Possess advanced AV installation skills., • Good verbal communication skills and good customer service skills., • Ability to diagnose, troubleshoot and resolve technical problems., • Preferred candidates hold CTS or CTSI certifications. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: • Medical and dental plan options to suit your family's needs, • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • Paid Time Off and Paid Holidays, • Commuter Benefits Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you. Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Healthcare Enterprise is looking for a Hands on Lead/Manager for their telecommunications team to join their team with their Unified Communications telecommunications group. This person will report directly to the Director of Telecommunications for the entire Hospital system. This group is a big team and they will be the support of the large end user environment of about 10,000 mobile devices and UC enterprise network. They could sit at multiple locations, some being North central Bronx Hospital or Bellevue Hospital or others that they support so needs to be flexible. This person will manage a team of 15 or more techs as well as support all UC service requests in Central office the Service-Now ticketing system. Participate in the evaluation of products and the use of communications equipment (UC, MDM, cabling equipment. They will handle procurement, coordinates oversees telecom and network repairs and problem resolution by vendors and processes.a They will also perform project and non-project related tasks and activities to support team goals and objectives as well as manage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systems. They will also add information and adding new staff/information and systems performance. Will maintain inventory of telecommunications devices and prepare a list of supplies to be ordered. Maintain all emergency telecommunication documentation and perform monthly invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contracts. Will manage Service now ticket queue for both PBX and mobile and UC devices and perform monthly audits to determine if we should select a more cost-effective plan, or need to update our mobile catalog, and communicate concerns to managers. The Manager of Administration will provide technical and application support, demonstrate competent IT literacy, and ability to support the technology and applications in the functional areas (Clinical, Business Applications, Financial and Infrastructure Applications) the person in this role is responsible for the on-going support at level 2. Below is all that this manager will be involved in and should have a strong understanding around: • Understands the flow of information through the Financial, Business, Clinical and Infrastructure applications, • Responsible for documenting, researching and troubleshooting reported issues and requests, • Fosters a business-oriented culture and mindset driven by continual service improvement techniques, • Identifies and acts on opportunities for continuous improvement, • Understanding critical business process for supporting EITS Applications, • Triage requests or issues to ensure that our service level agreements (SLA) are achieved, • Assist with the Enterprise Service Desk call volume when needed, • Receive, prioritize, document and actively resolve end user help requests and Incidents, • Triage requests and Incidents to ensure accurate transfers and escalation, per service level agreements (SLA), • Track open tickets and monitor ticket progress per SLA, close ticket items when resolve, • Follow escalation and paging procedures to ensure SLAs are being met, • Provide support and services to users, seeking to resolve as many tickets as possible at level 1 and 2, • Provide a positive experience to users through meeting and exceeding customer expectations, and engendering confidence that tickets will be resolved, • Supervise and monitor staff, • Plan, assigns and reviews the work of subordinates., • Directs the preparation of departmental budgets in conjunction with other departmental managers., • Coordinates the activities of the various segments of the department to assure timely and economical completion of projects., • Directs the preparation of cost estimates for current and proposed projects, reflecting the cost of equipment, man and machine hours required., • Establishes, reviews and controls documentation standards, including the development and control of forms., • Directs the collection and analysis of data and reports concerning departmental operations, methods, personnel utilization, space and equipment., • Monitor daily quality of tickets, • A Baccalaureate Degree in Business Administration, Finance, Accounting or related fields; and,, • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... You'll be the collaborative technologist leading the charge for AI integration within our Product & Marketing Organization. This role is designed for a transformation practitioner who is passionate about how AI reshapes team structures, decision rights, and execution models. You won't just be talking about change; you'll be partnering with senior strategists and squad leaders to design and implement the future-state operating models that make AI adoption sustainable. You'll be the primary architect of "what's next" for our internal workflows, ensuring our teams aren't just using AI, but are transformed by it. * Directing AI Implementation: Monitoring usage to continuously improve solution effectiveness, user experience, and overall ROI. * Building Automation Agents: Leading the development of AI agents to automate high-friction tasks like research, case triage, and compliance tracking. * Identifying High-Impact Use Cases: Collaborating across Product, Growth, and Retention functions to find where AI can move the needle. * Establishing Architecture: Reviewing complex processes for automation, maintaining our prompt library, and evolving tools based on user feedback. * Acting as a Technical Liaison: Triaging incoming AI requests to determine if the solution requires a quick build, a guided tutorial, or a platform-level escalation. * Designing Low-Code Solutions: Rapidly prototyping prompts and workflows, then iterating based on real-world user testing. * Coaching and Enablement: Leading hands-on working sessions to help teams build their own AI solutions with confidence. * Analyzing Trends: Identifying where teams are getting stuck and proactively delivering targeted support to drive behavioral change. What we're looking for... You are a "Transformation Engineer" who balances strong analytical skills with a deep understanding of organizational design. You have a genuine curiosity about AI's practical applications and a knack for navigating ambiguity. You aren't afraid to dive into the low-code weeds, but you also have the executive presence to engage with senior leaders. You thrive on helping others have "lightbulb moments" and believe that the best AI strategy is one that people actually use. Where You'll Be Working...In this hybrid role, you must reside within a commuting distance to one of the work locations listed on this position, and your work will include work from home and assigned office days set by your manager. You'll need to have: * Bachelor's degree or four or more years of work experience. * Six or more years of relevant work experience * Six or more years of experience in professional services, enterprise architecture, or a similarly complex corporate environment. * Two or more years of hands-on experience building with generative AI tools, including low-code AI agents, prompt engineering, and rapid prototyping. * Experience facilitating discovery conversations and translating business pain points into technical AI requirements. Even better if you have one or more of the following... * Working proficiency with AI platforms such as Anthropic Claude, Microsoft Copilot, or Google Workspace Studio. * Demonstrated ability to coach, train, and enable non-technical teams to adopt complex tools. * Experience leading AI governance, strategy development, or building an AI COE. * Background in change management or technology enablement programs. * Familiarity with AI adoption analytics and using data to drive internal software usage. * Experience creating internal training content, communications, or thought leadership regarding AI topics. * Experience with vendor evaluation and pilot program design from a practitioner's perspective. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. 40 Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $120,500.00 - $231,000.00. The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00. The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00. The annual salary range for the Maryland location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. The Engineering Leader is responsible for leading the Design Engineering organization across the company and ensuring consistent, high-quality, and profitable project delivery. Reporting to the Vice President of Engineering Operations, this role oversees Engineering Managers and Design Engineering teams, driving accountability, operational efficiency, and technical excellence throughout the project lifecycle. A core focus of this position is ensuring Design and Project Engineers are positioned to perform their highest-value work-developing client relationships, shaping execution strategies, and ensuring system accuracy and expected functionality. This role partners closely with Engineering Documentation leadership to ensure documentation and support workflows are effectively leveraged, allowing Design Engineering resources to remain focused on technical leadership and client-facing responsibilities. Responsibilities include, but are not limited to: • Own the performance, development, and accountability of Engineering Managers leading Design Engineering teams, setting clear expectations and holding leaders responsible for team results, delivery quality, and professional growth., • Establish and sustain a culture of ownership and accountability across the engineering organization by defining measurable standards for project delivery, documentation quality, and client satisfaction, and addressing performance gaps directly., • Drive engineering efficiency and profitability by identifying misaligned workflows, reducing non-value-added engineering effort, and ensuring appropriate use of engineering support and documentation resources., • Partner with Support Engineering leadership to ensure effective utilization of engineering support teams, removing barriers that prevent smooth handoff and enabling Engineers to focus on high-value technical work., • Ensure Engineers are consistently focused on client relationship development, execution planning, technical accuracy, and system functionality throughout the project lifecycle., • Maintain visibility into presales pipeline and active project lifecycle status, comparing as-sold versus as-delivered labor, identifying value-engineering opportunities, and supporting financial performance improvement., • Collaborate with Field and Fabrication Services and Project Management leadership to align engineering capacity with project demand, participating in resource planning and ensuring engineering support meets business needs., • Establish, enforce, and audit engineering standards and delivery processes that support consistent, high-quality outcomes, reducing variability and improving first-time quality across projects., • Serve as the senior escalation point for engineering-related issues impacting project delivery or client satisfaction, intervening when projects are off track and guiding recovery plans with responsible managers., • Provide leadership input on hiring, succession planning, and organizational design for Engineering Manager roles, ensuring alignment with technical requirements and cultural expectations., • Bachelor Degree Required, preferably in Engineering, Construction Management or related field., • 10+ years of experience in systems integration, audiovisual engineering, or a related technical field with progressive leadership responsibility., • 3+ years of experience managing managers or leading large, multi-project technical teams., • Experience developing, implementing, and enforcing engineering standards and processes at scale., • Strong understanding of the full project lifecycle from design through commissioning., • Experience partnering cross-functionally with Sales, Project Management, and Field & Fabrication Services., • Ability to read and interpret architectural drawings, system schematics, and technical specifications., • Financial acumen, including labor forecasting, project budgets, and margin impact analysis., • Strong problem-solving skills with a bias toward action and resolution. Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro is seeking a Service Technician who will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field service organization. Includes the following essential duties and responsibilities (other duties may also be assigned): • On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment, • Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times, • Ensure escalation situations are managed and corrected quickly and professionally, • Provide 2nd line support to the reseller/distributors in all aspects of customer support, • Have a very high level of enterprise solution product knowledge, • Work with Technical Account Manager, Service Manager, and Product Manager to define service programs, • Provide and contribute information such as fault triage and training materials, • Run tests and simulations at our facility to assist with problem-solving, • Travel to the field to train and or resolve customer issues, • Train new service engineers, • Able to work under the Technical Account Manager's direction and take ownership of customer base, • Demonstrate the ability to be self-sufficient in the field, • Able to defuse challenging situations, • Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations, • Determines requirements and/or root cause of technical issues by working with customers, • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems, • Ability to produce meaningful reports and metrics is a plus, • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed, • Travel is required (up to 25%), • Associates or Bachelors degree preferred, • 2+ years of hands on experience with servers (Supermicro, EMC, DELL, HP) is a plus, • Work experience in large enterprises or certification in Windows and Linux environments is a plus, • Emphasize break/fix experience and on-site customer service experience, • Hands-on experience with servers (Supermicro, EMC, DELL, HP), • Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues, • Strong technical communication skills to lead investigations with engineers of multiple disciplines, • Strong written and verbal communication skills, project management skills, and solid time management skills, • Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies, • Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions, • Full professional proficiency in English (read/write/speak), • Familiarity with Linux is a plus $20.00 - $34.00/hr The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description • Conduct regular inspections of building systems including electrical, plumbing, HVAC, general cleanliness and condition of facility, • Inspect general cleanliness and condition of facility; report and address any deficiencies, • Diagnose mechanical and electrical malfunctions and make recommendations for repair, • Perform plumbing repairs including but not limited to replacing flush-o-meters, metering cartridges, water fountain filters, sink faucets, and the like, • Undertake minor electrical repairs, including low-voltage PA, LAN cabling, change light fixtures, switches, outlets, and ballasts, • Repair and install doors, door closers, and locks, • Prepare and paint walls and woodwork; perform other types of refinishing, • Build, repair, and install counters, cabinets, benches, partitions, floors, doors, and trim, • Conduct spot repairs of VCT flooring and rubber treads, • Perform regularly scheduled maintenance on building systems, • Provide estimates of materials required, • Carefully track expenditures against budgeted allowances ensuring no exceedances, • Establish and maintain effective relationships with school personnel and vendors, • Identify situations that require escalation or elevation to supervisor or manager for guidance or to request additional support, • Perform general maintenance and repair tasks as needed, under direction of on-site facilities manager, • Ensure that work sites and conditions are safe, • Perform assignments to ensure all schools can safely open and function, • Respond to emergency situations and perform vital repairs or act as a point person during a facility emergency regardless of the day or hour, • Work collaboratively with other school employees during emergency operations, • Consistently use the work order system, ensuring that all work performed onsite is documented correctly and updated in a timely manner; ensure work orders are completed and detailed accurately, • Track, document, and maintain all PM inspections and reports for each site, • Maintain an adequate supply of parts used for repairs, and request needed supplies through the established procedures, • Be available to oversee snow removal vendors, • Ensure safe-keeping of company property, and report immediately to managers any damage or vandalism to facilities or theft of equipment, • Protect confidentiality of records and information gained as part of exercising professional duties, • Serve as a role model for students and staff by demonstrating a positive attitudes appropriate attire and grooming, and a dedicated work ethic, • Participate in in-service and workshop programs and meetings as required, • Display ethical and professional behavior in working with students, parents, school personnel, and outside agencies associated with the school, • Adhere to federal statutes and regulations, New Jersey school law, State Board of Education rules and regulations, Uncommon Schools policies and procedures, and contractual obligations, • Perform any duties and responsibilities that are within the scope of employment as assigned by managers and not otherwise prohibited by law or regulation, • Display a cooperative and pleasant demeanor, particularly when in the presence of staff, students, and community visitorsQualifications, • 5-6 years of professional experience with 3-4 years of directly related experience, • Exhibit working knowledge of:, • low pressure steam boilers, one and two pipe steam systems, condensate return lines, condensate return pumps, • chillers, 2- and 4-pipe chilled water HVAC systems, and chilled water pumps, • cooling tower operations, cooling tower water circulation pumps, and make-up water controls, • electrical systems including three phase, single phase, and low voltage, • elevator operations and safety requirements, • water treatment laws and practices for boilers, chillers, and cooling towers, • commercial plumbing systems including storm, waste water, sanitary wastewater, hot potable water recirculation systems, cold water supply, and potable water booster pumps, • roofing, masonry, building envelope components and waterproofing, • Travel within Newark to meet responsibilities of building portfolio; occasional travel to Camden for team meetings. Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $32/hr to $37/hr. Typically, new hires who fully meet all qualifications listed in the job description will start at $32/hr. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Benefits • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role: Technology Strategy Manager, Digital Job Summary: The Technology Strategy Manager serves as the senior delivery and technical-strategy lead for a multi-phase AI Platform SRE transformation. This role owns alignment between business objectives, reliability targets, architecture decisions, and execution across a 12-month transition from vendor-led to client-owned operations. The Strategist partners with executive stakeholders, SRE leadership, and architects to define success criteria, guide operating model adoption, oversee phased handoffs, and ensure measurable progress toward automation, reliability, and operational independence. Travel Requirements: In this role you will be expected to travel up to 10%. The candidate will be empowered to contract with account managers (AMs), DSAEs, and their colleagues to defer travel or find alternative means to travel (e.g., WebEx, virtual workshops, etc.). The discipline's success depends on its relationships with AMs, DSAEs, and their leaders, so the candidate must prioritize in-person and virtual relationship building. Responsibilities include: • Lead overall technical strategy and execution governance across all four phases (Align, Operationalize, Automate, Transition), • Translate business and AI Factory objectives into reliability, security, performance, and automation targets, • Own end-state SRE operating model definition and phased adoption, • Guide architectural and tooling decisions to balance innovation with operational stability, • Serve as primary escalation point for cross-team technical and delivery risks, • Facilitate executive alignment, design sign-offs, and phase exit approvals, • Ensure success metrics (availability, automation coverage, MTTR, FinOps targets) are defined and tracked, • Coordinate with Solution Owner, Principal Architect, and DevOps Architect to maintain coherence across workstreams, • Support client capability building through structured shadowing, guided operations, and transition milestones, • Bachelor's degree or equivalent experience and/or military experience, • Enterprise technology strategy and large-scale transformation leadership, • 6-10 years in enterprise technology leadership or consulting, preferably from Big 4 Consulting firm(s), • Prior Fortune 500 / mission-critical platform experience, • Site Reliability Engineering principles and operating models, • Executive stakeholder engagement and governance, • Cloud-native and on-prem platform strategy, • Risk management and delivery assurance, • AI platform or GPU-based workload familiarity, • FinOps and cost governance exposure, • Regulated or high-availability environment Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit . Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: Presidio's EEO Policy Statement is available here: Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-JM3 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

About MD Squared: MD Squared Property Group is a leader in providing top tier property management services, specializing in managing both rental and condominium buildings throughout New York.We pride ourselves on our hands-on, responsive approach and our commitment to building strong relationships with clients and tenants. Challenging the status quo of how we manage properties includes changing the way we hire and develop our managers and staff. Account Executive, Condo/Coop The Account Executive, Condo/Coop is responsible for overseeing a portfolio of condominium and cooperative buildings while providing leadership and guidance to the property management team. This role combines senior-level property management with people management and strategic oversight to ensure strong building operations, client satisfaction, and team performance. The Account Executive, Condo/Coop serves as a senior point of contact for boards and ownership, supports property managers in their portfolios, and helps ensure consistent processes, service standards, and operational excellence across the condo/coop portfolio. Key Responsibilities Portfolio Leadership • Oversee a portfolio of condominium and cooperative properties, ensuring high-quality management and service delivery, • Serve as a senior escalation point for boards, owners, and internal team members, • Maintain strong relationships with board members and ownership, ensuring proactive communication and partnership, • Lead and manage Condo/Co-op Property Managers and Assistant Property Managers, • Lead weekly meetings with each Property Manager as well as weekly team-wide condo/coop (“L10”) meetings, • Provide coaching, mentorship, and professional development for team members, • Conduct regular check-ins, performance management, and support career growth, • Ensure consistent execution of property management processes and best practices across the condo/coop portfolio, • Monitor building operations, vendor management, maintenance planning, and capital improvement projects, • Maintain strong relationships with board members and ownership groups, including regular check ins to provide consistent customer service, • Attend key board meetings as needed and support managers in board communications, • Help develop and implement management standards, operational processes, and service improvements, • Partner with leadership across departments to ensure alignment and collaboration, • Identify opportunities to improve building operations, client satisfaction, and team efficiency Measurables & Success Metrics Success in this role will be measured using the following criteria: Client Satisfaction • Minimal escalations from boards or ownership to senior leadership, • Property Managers supported with clear guidance, coaching, and accountability, • Buildings operating smoothly with strong vendor management and proactive maintenance planning, • Financials, budgets, and building operations managed effectively, • Strong collaboration across management, accounting, and leadership teams Qualifications • 7+ years of residential property management experience, with significant experience managing condominiums and cooperatives, • Prior people management experience, including managing property managers or similar roles, • Strong experience working directly with boards and ownership groups, • Excellent communication and relationship management skills, • Strong organizational and operational leadership abilities, • Ability to manage complex building issues while supporting and mentoring team members

Summary Our client, a top-tier professional services firm with a large global footprint, seeks a Physical Security Manager (Security Manager // NOT a cybersecurity role) responsible for overseeing and strengthening physical security operations across the United States and key locations in Latin America, to safeguard its people, offices, and assets. The incumbent will assist in the development of consistent security practices that tie into the Firm’s global security program. The Security Manager will play a key role in supporting daily operations, as well as managing security platforms and third party security vendors. Additional areas of responsibility include crisis management and incident response, risk awareness, compliance with global standards, and business continuity planning. This is a hands-on role that requires excellent coordination, communication, and problem-solving skills to support an effective and responsive security posture. Flexibility and the ability to travel with little notice is required. The role is based at the Firm’s New York City office and requires on-site presence. Responsibilities Security Operations Support: • Assist in implementing and maintaining standardized security policies and procedures across regional offices, • Support Office Managers with security best practices, and help identify and implement practical remediation measures, • Support the planning and execution of annual security assessments, • Ensure consistent service delivery and performance from 3rd party security vendors, • Assist in the operation and management of security technology systems (e.g., access control, emergency alerting, threat monitoring), • Report local security incidents/issues into the Firm’s incident management reporting system, • Act as a point of escalation in managing global security incidents, • Provide operational support during incident response, ensuring timely communication with relevant stakeholders and proper reporting, • Support the day-to-day use of security intelligence platforms, including reviewing automated alerts and escalating where needed, • Support the development, implementation, and maintenance of business continuity plans across regional offices, • Assist with the coordination and delivery of tabletop exercises and continuity drills, ensuring lessons learned are captured and applied, • Work with Office Managers to embed resilience practices into daily operations and ensure preparedness for potential disruptions Qualifications & Skills • Bachelor’s Degree strongly preferred, • 5+ years of corporate private-sector experience required; professional services and global experience strongly preferred, • Significant hands-on experience in supplier negotiations and vendor management, • Strong understanding of corporate security policies and compliance, • Understanding of global risk management frameworks and relevant standards; for example - ISO 27001 (information security) and ISO 31030 (travel risk management), • Knowledgeable about workplace violence and insider threat security protocols and training, • Strong organizational and project management skills, with the ability to support cross-regional initiatives and balance multiple priorities, • Exceptional communication skills to engage with regional teams, suppliers, and senior management, • Active listening skills for conflict resolution and problem solving, • Analytical thinker with the ability to assess risks, interpret incident data, and contribute to process improvements, • Ability to work non-standard hours (evenings/weekends) as needed in support of major company events, • Proficient in Microsoft Office and the usage of security-related platforms (e.g. intelligence platforms, reporting dashboards)

Manager of Identity and Access Management ("IAM") Cooley is seeking a Manager of Identity & Access Management to join the Security team. Position summary: Cooley Technology embraces a culture of customer service excellence, and all members of the department are expected to move this agenda forward. To that end the Manager of Identity and Access Management ("IAM") leads the firm's identity and access management program, providing strategic direction and operational oversight across identity platforms and access controls. This role is accountable for Microsoft Entra ID (Azure AD), Active Directory, Privileged Access Management, Identity Governance, Cloud Identity ("AWS"), and Certificate Lifecycle Management. IAM Management ensures secure, compliant, and efficient access to firm systems, applications, and data by managing user identities, authentication, authorization, and lifecycle processes. This role partners closely with Cyber Security, Technology, HR, and business stakeholders to reduce risk, support regulatory and audit requirements, and enable business operations. This hands-on leadership role will provide both strategic direction and day-to-day operational management. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Lead the firm's Identity and Access (IAM) program, defining strategy, multi-year roadmap, and operating model across workforce, privileged, cloud, and directory identities, • Provider overall ownership of IAM risk, governance, and control effectiveness, ensuring access to systems and data is secure, compliant, and auditable, • Act as the primary IAM authority and escalation point, partnering with Cybersecurity, Technology, HR, and business stakeholders to enable access while reducing security and operational risk, • Oversee Microsoft Entra ID (Azure AD) and on-prem Active Directory, including identity lifecycle management, authentication and authorization models, directory hygiene, and enterprise account management processes, • Lead the Privileged Access Management ("PAM") program, including privileged account onboarding, credential vaulting and rotation, access approvals, break-glass procedures, and ongoing governance aligned to least privileged principles, • Establish and operate identity governance processes, including joiner/mover/leaver workflows, access requests, periodic access reviews, exception handling, and remediation tracking, • Define and enforce authentication standards including MFA strategy, coverage, exceptions, and conditional access controls, across workforce and privileged identities, • Define and govern cloud identity practices, with a focus on Entra ID and AWS IAM roles, policies, federation patterns, and secure access models for human and workload identities, • Own certificate lifecycle management, including inventory, ownership assignment, issuance standards, renewals, revocation, and automation to prevent outages and reduce cryptographic risk, • Establish IAM operational cadence and metrics, including intake and prioritization, change coordination, incident support, KPI reporting, and continuous process improvement, • Manage IAM vendors, tooling, documentation, and runbooks, ensuring solutions remain effective, scalable, and aligned with firm standards and evolving security needs, • Ensure high availability and resilience of IAM services to support 24/7 global legal operations, • Serve as direct supervisor and mentor to direct reports, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests, • Support business professional development and continued educational opportunities, • In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 5+ years applicable experience in the field (e.g., in Identity and Access Management (IAM), cybersecurity or related technical disciplines, with progressive responsibility across identity platforms and access controls). Senior candidates must have 7+ years experience., • Experience leading IAM programs, including setting priorities, managing delivery, and partnering across security, technology and business functions, • Demonstrated experience defining and executing IAM strategies and roadmaps, translating risk and regulatory requirements into scalable identity solutions, • Strong working knowledge of authentication and authorization models, including MFA strategy, conditional access controls, exception management, and legacy authentication risk reduction, • Hands-on experience with Entra ID (Azure AD) and on-prem Active Directory, including identity lifecycle management, group/role design, and enterprise account administration, • Experience leading or operating Privileged Access Management (PAM) programs, including privileged account governance, credential protection, and remediation tracking, • Bachelor's degree, • Supervisory experience, • Solid understanding of identity governance concepts such as joiner/mover/leaver processes, access request workflows, access certifications, and remediation tracking, • Experience building or maturing IAM functions and/or technologies, • Familiarity with IAM automation and integrations (HR systems, ITSM systems, CI/CD pipelines, or IaC), • Experience supporting regulatory, audit, or compliance programs (e.g., ISO 27001, NIST-aligned controls), • Experience managing IAM vendors, contracts, and third-party integrations, • Relevant certifications such as CISSP, CISM, CIAM, Azure, AWS, or other IAM-focused certifications, • Experience in a law firm or legal services organization, • Experience supporting urgent, high-risk legal workflows without service disruption Competencies: • Demonstrate leadership, accountability, and ownership of outcomes, • Thinks strategically and prioritizes work aligned to business and security goals, • Exercise sound judgement when balancing security risk, compliance, and business needs, • Build strong partnerships and influence stakeholders across technical and non-technical teams, • Communicate clearly with stakeholders at all levels, including leadership and auditors, • Ability to adapt effectively to change and drives continuous improvement, • Strong interpersonal skills and problem-solving skills, • Ability to communicate complex IAM concepts clearly to non-technical stakeholders, auditors, and senior leadership, • Entrepreneurial by nature, • Excellent attention to detail, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Demonstrated ability to lead through influence and develop talent, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $155,000 - $225,000. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Kinesso, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Position Overview The Addressable Activation department serve as KINESSO's hands-on-keyboard platform experts, focusing on all aspects of successful campaign execution and stewardship. The Manager is accountable for the performance & pacing of their assigned brand(s) and customizes departmental standards & process to fit client needs. They act as a point of escalation and are the go-to experts both internally and externally for matters of complex setup, optimization, and platform nuances. Successful applicants must have a deep expertise across a variety of client KPIs and buying platforms. Examples include DV360, Adwords, The Trade Desk, Roku, Vistar, Facebook, Snapchat, etc. A history of team management/mentorship and a comfort with internal/external-facing communication are a must! Responsibilities • Deep understanding of Advanced TV capabilities and how ATV and an audience first strategy delivers on client goals, • Build, grow, and maintain rapport with key agency & client leads for both planning and investment, • Liaise between key internal groups on each account (Partnerships/Investment, Audience, Research/Analytics, Comms Design, Operations) to ensure client needs are being met, • Ability to lead a client communication work stream, • Extensive knowledge of Advanced TV platforms, partners, technology, data and analytics, • Customer/Client Management: Owns the execution and day-to-day management of a portion of a client assignment, based on specialized or technical knowledge, • Vendor Relationship Management: Leads the vendor strategy; has experience and industry knowledge to identify vendors for key needs. Approves vendor selections and scopes, • Discipline-Specific Tasks: Owns oversight of junior team members; defines optimization parameters at the campaign level, vets optimization suggestions from partners, attends internal status meetings to speak to optimizations, pacing, and performance, • Platform Reporting: Works with team on development of reporting dashboards; ensures clean, accurate, and actionable client reporting, • Solutions Innovation: Identifies and delivers new audience-based addressable solutions to drive business growth; masters growth initiatives across the company, • Provides day-to-day supervision to a team including reviewing work, coaching on performance, coordinating activities, checking on quality and work progress; generally managing within one account, or multiple small accounts, • Evaluates information and leverages experience to identify and solve on-going or complex problems, • Requires understanding of the industry, processes, procedures and systems within own and related areas Required Skills and Experience • Extensive knowledge of TV buying (National) and maintenance tools (MediaOcean and Prisma), • Proven track-record of successfully seeking out and curating new business relationships and/or solutions; developing solutions using new or existing processes, • Experience building team, providing mentorship and navigating how to manage up/down/ laterally (e.g., ability to navigate and be effective with multiple personalities), • Intermediate knowledge of technology or measurement ad tech solutions, including platforms, • Intermediate knowledge and skills in data analysis, • Confident collaborating with others, • Experience with Project / Account Management, • Advanced communication skills; clear and succinct communication Desired Skills and Experience • Advanced ability to anticipate, recognize and clearly define problems using various techniques to systematically analyze, weigh alternatives and propose solutions, • Experience with managing existing business relationships, partnerships, and alliances internally and externally, • Ability to assess and rank issues and tasks in order of importance for taking action, • Has gained prior experience in actual situations to recognize recurring meaningful components, • Applies a solid foundation to varying situations, • Applies advanced knowledge and perceives deviations from the normal pattern We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email___. Salary Range$90,000—$95,000 USD

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Position Overview The Addressable Activation department serve as KINESSO's hands-on-keyboard platform experts, focusing on all aspects of successful campaign execution and stewardship. The Associate Director is accountable for the performance & pacing of all campaigns within their assigned brands and ensures that departmental standards & process are properly understood and implemented. They act as a point of escalation and are a source of advanced knowledge for complex setup, optimization, and platform nuances. Responsibilities • Builds relationships with mid to senior level stakeholders at clients; builds capabilities and serves as customer relationship manager, • Approves vendor selections and scopes; oversees the team meeting with vendors; brings own expertise to vendor selection, • departmental standards and process are customized to fit the specific needs of assigned clients and are implemented across all campaigns; advises on and/or conducts advanced setup, troubleshooting, and optimization; vets vendor capabilities through RFIs and demos, • Leads design of reporting dashboards and develops presentations to ensure results are clearly communicated. Owns accuracy of all reporting, • Develops long-term solutions for clients including custom data management solutions and data solutions, • Tactically manages a small group of managers and/or professional employees; has responsibility for performance, development and coaching of direct team, • Adapts account plans and priorities to address resource and operational challenges, • Collaborates with partners/colleagues across functions and/or centers of excellence Required Skills and Experience • Extensive knowledge of TV buying (National) and maintenance tools (MediaOcean and Prisma), • Deep understanding of Advanced TV capabilities and how ATV and an audience first strategy delivers on client goals, • Build, grow, and maintain rapport with key agency & client leads for both planning and investment, • Liaise between key internal groups on each account (Partnerships/Investment, Audience, Research/Analytics, Comms Design, Operations) to ensure client needs are being met, • Ability to lead a client communication work stream, • Extensive knowledge of Advanced TV platforms, partners, technology, data and analytics, • Experience seeking and curating new business relationships and/or solutions; developing solutions using new or existing processes; and building team leadership qualities and soft skills needed to manage up/down/laterally (e.g., ability to navigate and be effective with multiple personalities), • Knowledge of technology or measurement ad tech solutions, including platforms o Examples include DV360, Adwords, The Trade Desk, Roku, Vistar, Facebook, Snapchat, etc. • Intermediate to strong data analysis skills, • Ability to collaborate with partners/colleagues across functions and/or centers of excellence, • Accountability for the performance, development, and results of a small client account or across multiple accounts; leads account decisions, budget spending, and staffing, • Provides technical guidance to employees, colleagues and/or clients, • A history of team management/mentorship and a comfort with internal/external-facing communication Desired Skills and Experience • Anticipates, recognizes and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions, • Managing existing business relationships, partnerships, and alliances internally and externally, • Assesses and ranks issues and tasks in order of importance for taking action We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email___. Salary Range$120,000—$125,000 USD

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at ___ The Addressable Activation department serve as KINESSO's hands-on-keyboard platform experts, focusing on all aspects of successful campaign execution and stewardship. The Manager is accountable for the performance & pacing of their assigned brand(s) and customizes departmental standards & process to fit client needs. They act as a point of escalation and are the go-to experts both internally and externally for matters of complex setup, optimization, and platform nuances. Successful applicants must have a deep expertise across a variety of client KPIs and buying platforms. Examples include DV360, Adwords, The Trade Desk, Roku, Vistar, Facebook, Snapchat, etc. A history of team management/mentorship and a comfort with internal/external-facing communication are a must! Customer/Client Management: Owns the execution and day-to-day management of a portion of a client assignment, based on specialized or technical knowledge • Vendor Relationship Management: Leads the vendor strategy; has experience and industry knowledge to identify vendors for key needs. Approves vendor selections and scopes, • Discipline-Specific Tasks: Owns oversight of junior team members; defines optimization parameters at the campaign level, vets optimization suggestions from partners, attends internal status meetings to speak to optimizations, pacing, and performance, • Platform Reporting: Works with team on development of reporting dashboards; ensures clean, accurate, and actionable client reporting, • Solutions Innovation: Identifies and delivers new audience-based addressable solutions to drive business growth; masters growth initiatives across the company, • Provides day-to-day supervision to a team including reviewing work, coaching on performance, coordinating activities, checking on quality and work progress; generally managing within one account, or multiple small accounts, • Evaluates information and leverages experience to identify and solve on-going or complex problems, • Requires understanding of the industry, processes, procedures and systems within own and related areas Proven track-record of successfully seeking out and curating new business relationships and/or solutions; developing solutions using new or existing processes • Experience building team, providing mentorship and navigating how to manage up/down/ laterally (e.g., ability to navigate and be effective with multiple personalities), • Intermediate knowledge of technology or measurement ad tech solutions, including platforms, • Intermediate knowledge and skills in data analysis, • Confident collaborating with others, • Experience with Project / Account Management, • Advanced communication skills; clear and succinct communication Advanced ability to anticipate, recognize and clearly define problems using various techniques to systematically analyze, weigh alternatives and propose solutions • Experience with managing existing business relationships, partnerships, and alliances internally and externally, • Ability to assess and rank issues and tasks in order of importance for taking action, • Has gained prior experience in actual situations to recognize recurring meaningful components, • Applies a solid foundation to varying situations, • Applies advanced knowledge and perceives deviations from the normal pattern We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is the policy of our company, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email___. Salary Range$90,000—$95,000 USD

Senior Technology Development Operations Manager Cooley is seeking a Senior DevOps Manager to join the Infrastructure & Development Operations team. Position summary: The Senior Technology Development Operations (DevOps)Manageris responsible for leading the team thatdesigns, architects,deploys, tests,maintains,and documents the DevOps technology stack. This stack is responsible for facilitating a secure, CI/CD-enabled, and highly availableSaaS-baseddelivery and hosting environment for Cooley's custom applications. The Senior DevOps Manager will build and deploy green-field solutions where needed, and otherwise willprimarilywork to improve theefficiency,security,and availability/reliability of the enterprise DevOps and related infrastructure. This role will workin an integrated fashion with the development teams to build in-depth knowledge of the products and code, attending daily stand-ups as needed. In addition to being technically advanced, this position will use a high degree of emotional intelligence and the ability to work as a team towards complex and layered objectives. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Provide experienced leadership in developing solutions for highly scalable, highly available, hybrid cloud (IaaS, PaaS, SaaS) infrastructure patterns and platform integrations across physical colocations and hyperscalers (AWS and Azure), • Manage, build, configure, administer, operate, and maintain all components that comprise our DevOps environment, • Leverage industry standard Frameworks and Blueprints as a foundation to create best-in-class Terraform IaC module libraries, • Lead the evolution of our DevOps and DevSecOps practice maturity, • Act as a key member of the infrastructure architecture team to identify optimization opportunities throughout the infrastructure, • Define, document, and enforce configuration standards and governance through IaC, • Develop, test, deploy, and optimize DevOps IaC code deployment pipelines and practices, • Provision automation using CI/CD (DevOps Pipelines) and IaC (Terraform) tooling, • Serve as a technical escalation point, • Work with our development and data teams to integrate products into a DevOps-managed environment, • Develop and maintain scripts to automate tool/service deployments to our Hybrid Cloud environment through DevOps Pipelines and Releases, • Participate in software releases and deployments, • Contribute to the design, update, refinement, and documentation of operational processes, • Provide technical mentorship and educate team members as a subject matter expert on IaC, containerization, and CI/CD, • Brainstorm new ideas and ways to improve product delivery and efficiency, • Consult peer teams for feedback during the design, testing, and implementation stages, • Serve as direct supervisor and mentor to direct reports, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests, • Support business professional development and continued educational opportunities, • In collaboration with immediate supervisor and HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 7+ years of relevant experience in cloud infrastructure and DevOps with 2+ years of exempt/management experience in relevant roles, • Proficiency in AWS or Azure architecture, configuration, and security, • Skilled in CI/CD pipeline design using Azure DevOps, Jenkins, or GitHub Actions, • Strong Terraform expertise, including advanced workflows and tools like Terragrunt, • Experience with Docker, Kubernetes, Helm, and GitOps tools (Flux, ArgoCD), • Familiarity with microservices deployment and release automation, • Hands-on with .NET Core containers on Linux and scripting in Linux/Windows, • Knowledge of open-source and NoSQL databases (e.g., MS SQL, MongoDB, Elasticsearch), • Bachelor's Degree in Computer Science, Information Technology, Engineering, or associated discipline, • Experience working with advanced ETL data workflows including technologies such as AWS EMR, Azure Synapse, Azure Data Factory, or Apache Hive/Spark/Airflow, • Supervisory experience, • Experience with IaC deployment of AKS/EKS/GKE architecture is highly desired, • Experience with enterprise Data Lake environments using technologies such as DataBricks or Snowflake Competencies: • Expert analytical/quantitative, problem-solving, and deductive reasoning skills, with experience performing advanced troubleshooting and root cause analysis of complex technical issues, • Excellent organizational, planning, and time management skills and ability to work either independently or in a team environment to manage competing priorities and meet deadlines, • Advanced verbal and written communication skills with the ability to present findings, conclusions, alternatives, and information clearly and concisely, • Experience working with all levels of staff, management, stakeholders, and vendors with ability to build effective relationships through trust and diplomacy Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $180,000 - $255,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Willdan Energy Solutions, a subsidiary of Willdan Group Inc., is seeking a Construction Program Manager to lead and support delivery of DASNY-administered public-sector construction projects within the New York City region. This role is responsible for overseeing projects from planning and design through construction and closeout, while directing and supporting the construction management team to ensure successful execution. The Program Manager will work closely with the Vice President of Construction, Construction Managers, Project Managers, Project Engineers, inspectors, and support staff. Construction Managers, working on DASNY project, will report directly to the successful candidate. This position requires active engagement in the field, office, and remote environments, based on project needs. This role requires a proven construction professional with strong technical knowledge, exceptional client-facing skills, and demonstrated success managing teams, stakeholders, schedules, budgets, safety, and risk in the New York City construction environment. Essential Duties and Responsibilities • Program and Project Management:, • Manage multiple DASNY-administered construction projects from planning and design through construction and closeout., • Responsibility for cross-project consistency, reporting, and escalation., • Work closely with the Vice President of Construction to align delivery, staffing, and client priorities with company objectives., • Provide leadership and day-to-day direction to the construction management team, including CMs, PMs, Project Engineers, inspectors, and support staff., • Support project delivery by ensuring alignment across scope, schedule, budget, quality, safety, and contractual requirements., • Participate in design development, constructability reviews, phasing plans, cost estimating, and schedule coordination., • Review and oversee project schedules, budgets, change orders, payment applications, and project documentation., • Identify project risks and issues and lead mitigation efforts in coordination with the project team and senior leadership., • Construction and Stakeholder Coordination:, • Maintain an active presence in the field as required to support construction activities and resolve day-to-day issues., • Coordinate closely with contractors to monitor progress, quality, and safety performance., • Ensure construction activities comply with contract documents, DASNY standards, and applicable codes and regulations., • Ensure projects are delivered in accordance with scope, schedule, budget, quality, safety, and contractual requirements., • Support resolution of field issues, RFIs, and constructability challenges., • Ensure consistent use of project management and reporting tools across all CM projects., • Lead proactive management of claims, disputes, and change negotiations in coordination with DASNY and contractors., • Client Interface and Stakeholder Coordination:, • Serve as the primary day-to-day point of contact for DASNY and owner representatives., • Lead and participate in project meetings with DASNY, consultants, contractors, and internal stakeholders., • Maintain proactive communication to ensure transparency, alignment, and client satisfaction., • Coordinate with authorities having jurisdiction as required., • Team Leadership and Development:, • Lead, support, and mentor construction management staff assigned to the program., • Establish performance expectations and provide coaching, feedback, and professional development support., • Provide guidance, technical support, and issue resolution to ensure effective project execution., • Support staffing plans, workload balancing, and coordination across projects., • Foster a collaborative, accountable, and safety-focused team culture., • Procurement, Safety, and Compliance, • Support procurement activities including contractor prequalification, bidding, evaluation, and award recommendations., • Champion a proactive safety culture and ensure compliance with OSHA, NYC DOB regulations, DASNY safety standards, and site-specific safety plans., • Support quality control and quality assurance processes throughout all phases of construction., • Bachelor's degree in construction management, Engineering, Architecture, or related field (required)., • 5-8 years of progressive construction management experience, preferably within public-sector or institutional projects., • Prior DASNY project experience preferred., • Experience with DASNY CM-at-Risk, Design-Bid-Build, and/or Job Order Contracting (JOC) delivery models preferred., • Working knowledge of MEP systems, HVAC upgrades, energy infrastructure, and building renovations., • Experience leading and directing construction management teams., • Familiarity with DASNY procedures, documentation, and reporting requirements., • Strong leadership, organizational, and communication skills., • OSHA Site Safety Training (required or ability to obtain)., • Ability to work effectively in field, office, and remote environments, with localized travel within the NYC region as required., • Provide consistent, high quality construction management services that meet or exceed client expectations., • Successfully oversee delivery of multiple projects while managing risk, safety, schedule, and quality., • Develop and retain a high performing construction management team., • Support regional revenue goals through effective delivery and client satisfaction., • Communicate proactively and effectively with the Vice President of Construction, clients, and project teams. Willdan Energy Solutions participates in E-Verify.

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at ___ We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as an Associate Director. In this role you will be responsible for managing a team in developing, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Director in the strategic and tactical development of each retail plan. You will work closely with national Planning and Buying teams to allow for holistic Commerce media function. The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or Kroger.com site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client's commerce/shopper/customer marketing teams-our end goal measuring product sales both online and in-store. Who You Are Eager to challenge the retail norms, create industry leading campaign strategy and combine best in class media skills with industry-leading retail consulting. You excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You are comfortable with how to design, develop, deploy Commerce retail, sales & operations strategies and services while working in tandem with national counterparts to ensure a holistic Commerce approach, connecting the team and media were applicable. You will be an end-to-end expert of our planning, buying and reporting capabilities for search, growing strong client relationships and ensuring health of our client relationships. You thrive in a fast paced environment, building solutions when necessary and paving the way for the team to excel. • Retail Media Knowledge, • Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc., • Seasoned experience with self-service search platforms for both retailer specific (e.g. WMC, Roundel Media Studio, etc.) as well as aggregators (e.g. Criteo, Citrus, Pacvue, Skai, etc.), • Comfortable and knowledgeable with D2C platforms (e.g. Google, Bing, Shopping, etc.), • Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc., • Ability to push partners on their roadmap and advocate for the client based on business needs, preliminary exposure to JBPs (e.g. understanding benefits and tracking against commitments, etc.), • Account Management & Strategy, • Leads the development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives, • Responsible for DTC media & operational performance across paid search engines, shopping and other performance based media tactics as needed, • Responsible for the strategy and the audience insights being funneled down into the tactical media plan, • Ensures strategic consistency across all elements of plan development and implementation, • Takes learnings from previous campaigns and apply to next campaign and across retailers as applicable, • Reviews campaign buildouts, targeting/keywords and budget allocations in platform. Provides feedback as necessary to make sure it drives client goals, • Proactively identifies growth opportunities and shares ideas for potential test and learns, • Ensures the detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that the team has built drives client performance. Pressure tests the recommendation to provide strongest recommendation for the client, • Creates client ready materials and delivers client communications, • Responsible for managing approval timeline internally and within client organization and retailers, ability to push back and pivot as needed, • Manages and oversees day-to-day client requests and delegates to appropriate team members as necessary, • Ensure accuracy and ease of understanding all deliverables (e.g. client documents, budget stewardship/management, client billing, etc.), • Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level), • Takes lead in establishing and implementing best practices within client accounts, • Understands the underlying client needs and recommends solution / path forward. Once aligned, clearly directs internal team and manages deliverables with client, • Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed, • Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions, • Works with team to ensuring all tasks are captured and tracking toward completion for status whether internal or client facing. Responsible for leading status and providing support for team, • Responsible for creating team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails, • Execution, • Oversees buying process and stewardship for media programs to ensure original objectives are being met, • Reviews and participates when needed in daily campaign & budget management including optimizations, • Provides support for Manager as needed in the coordination of creative assets between client, creative agencies and partners, • Reviews pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self service campaigns, • Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction, • Establish higher level testing opportunities, beyond campaign specific, to drive overall business insights and performance. Work with Manager to ladder up individual campaign tests into overarching testing structure/roadmap, • Reviews analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis to level up any larger account insights, • Data to be provided from team pulling in self service platforms, • Turns insights into long-term action by highlighting clear flow of cause, effect and next steps, • Responsible for staying up to date with various retailer measurement solutions and attribution methods, • Serves as escalation point for billing as needed, • Relationships, • Oversees account relationship with media partners and supports Manager in negotiation of commerce media for specific programswhen escalation is needed, • Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account, • Maintains relationships and sets client's expectations, ensuring timely creation & delivery of work, • Manages day-to-day team performance to achieve desired results based on defined roles and responsibilities for the Associates, Senior Associates & Managers, • Training/Development, • Ensures knowledge sharing across internal teams, open communication & provides thought leadership, • Identifies & builds functional expertise or knowledge in a relevant, unique & specific media area, including commerce media expertise, • Aware of level of knowledge and experience on your team, where you need to spend extra time vs. let team members run with projects, • Responsible for leading and training team in ways of working and planning fundamentals, effectively communicating agency goals, managing workloads and providing performance feedback and career development support. All direct reports should have clear growth plan in place, • Provide real time constructive feedback for team members across areas of strength and development, • Partner with Director to assess team burn rate, • Industry Knowledge & Thought Leadership, • Master, identify and communicate trends in retail and client industries that will impact of be relevant to assigned clients, • Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities, • Bring commerce expertise and POV to the table when you are pulled into a work session/ brainstorm/ group project, • Craft case studies of successful work and effective process for sharing with larger team and growing new business repository, • Clear POV on value of eRetail vs D2C and how they partner with other channels to drive success, • Proven knowledge of media planning & planning with use of research tools and resources, • Proven experience in writing and presenting relevant information to client audience, • Can carry conversations with clients easily, • Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment. Time management and project management skills are critical, • Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, Citrus, etc.), • Bachelor's degree or equivalent experience, • 5+ years of working experience required,with 3+ years experience in a people manager role; strong ability to delegate, train, and support direct reports, • 4+ years of commerce experience working across multiple retailers preferred, • Experience in web analytics, ad tracking and other biddable media (e.g. paid search), • Experienced in partner negotiations inclusive of multicampaign and/or annual commitments, • Ability to manage team, both upwards and downwards across multiple levels, to ensure cross-team communication, • Polished presence and presentation skills, • Excellent written and verbal communication skills and proven problem-solving ability, • Self- sufficient, proactive and solution oriented, • Proficient in Microsoft Office (Excel, PowerPoint, etc.), • Knowledge with industry tools such as MediaTools, Prisma, etc. We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email ___. Salary Range$120,000—$125,000 USD

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 The Clinical Research Coordinator I (CRC I) is responsible for independently coordinating simple to moderately complex clinical research studies, including registries, retrospective data reviews, and long-term follow-up studies. Under supervision, they may assist with higher complexity trials such as EFS and pivotal IDE/IND studies. Responsibilities include screening and consenting participants, managing study procedures, documenting data, device accountability, and preparing for monitoring visits. Additionally, the CRC I may assist with laboratory animal studies involving mice with cardiac arrhythmias. Responsibilities CLINICAL COORDINATION • May create a recruitment plan that addresses the needs of the study population., • Screen and enroll participants, ensuring accuracy in databases., • Find and utilize information from EMR and databases/CTMS/EDC., • Execute study procedures per protocol requirements., • Conduct subject follow-ups and manage study compliance., • Assist with laboratory animal studies on mice with arrhythmias such as performing ECG and breeding, genotypying, • Utilize proper documentation techniques as outlined in the ICH-GCP guidelines., • Schedules, assists with preparation, and attends study initiation meetings, audits, and monitor visits., • Obtain informed consent from subjects and ensure proper documentation., • Conduct all startup, active implementation, and closeout activities., • Assess studies for execution and troubleshoot potential implementation issues., • Anticipate and mitigate the potential for protocol non-compliance and escalate issues as necessary., • Enters and manage data to complete forms (CRFs) on paper, databases, or EDCs., • Resolve moderately complex queries (e.g., data error changed numerous values in EDC)., • Explain how to utilize information from the EMR and study databases., • Complete moderately complex data collection during study visits., • Document data in accordance with ALCOA-C principles., • Administer surveys and questionnaires., • Perform concomitant medications abstraction., • Build patient research study charts., • Assist with collection of external medical records, CLIAs, CAPs, and radiology CDs as assigned., • Contribute to the development of processes and tools to capture data in accordance with ALCOA- C principles., • Create CRFs, study documents, and tools., • Knowledge of the elements and development of an effective corrective and preventive action plan (CAPA)., • Use proper documentation techniques and maintain essential regulatory documents as outlined in the ICH-GCP guidelines., • Assist Regulatory manager in submission and management of IRB applications., • Identify Adverse Events (AEs), Serious Adverse Events (SAEs), and UP and report appropriately., • Manage increasing levels of protocol complexity or volume efficiently., • Demonstrate an understanding of the elements of subject safety, related documentation, and reporting; recognize situations requiring prompt escalation and act to minimize risks., • Provide administrative support for study activity including scanning, filing, etc. of research documents; manage organization of research kits., • Communicate with study participants, such as sending study correspondence via mail or email., • Schedule subjects for research visits and follow-up appointments., • Check the study calendar for completion of study procedures., • Manage study supply inventory., • Utilize documents and systems to track recruitment and retention of participants., • Participate in regular study meetings., • Provide logistic and regulatory guidance to entry-level employees on Federal and University policy and guidelines., • CITI, GCP, HIPAA, • Gains appropriate training & knowledge of EMR, CTMS, EDC, databases, etc. as assigned., • Attends and participates in all training assigned to this level., • Understands the disease process per program., • Participates in trainings specifically for maintaining certification as a Clinical Research Professional, • Functional Knowledge: Demonstrate a strong understanding of the research subject matter specific to their role on the team., • Problem Solving: Analyze moderately complex situations and apply education, experience, judgment, and precedent to identify and implement effective solutions., • Decision Making/ Autonomy: Carry out research projects per guidelines and regulations with limited supervision, collaborating both independently and with the Principal Investigator (PI) and Clinical Research Manager. Requires a moderate degree of initiative and independent judgment. Please note that specific responsibilities may vary based on the needs of your unit or team. Certain units may require a greater focus on clinical, data, regulatory, or other specific needs. The role of a Clinical Research Coordinator may support task-oriented requirements within the broader context of clinical research coordination. Minimum Qualifications • Bachelor's degree in a specific research field or a related discipline and at least three (3) years of related experience or equivalent in education and training., • Must successfully complete systems and compliance training requirements., • Participation in Medical Surveillance Program:, • Work with Laboratory Animals Columbia University is committed to the hiring of qualified local residents.

Digital Workplace Collaboration Technology Manager Cooley is seeking a Digital Workplace & Collaboration Technology Manager to join the Technology Platforms & Applications team. Position summary: Cooley Technology embraces a culture of customer service excellence, and all members of the department are expected to move this agenda forward. To that end, The Digital Workplace & Collaboration Technology Manager will lead the strategy, architecture, technical and operational execution of the firm's digital workplace platforms, with a focus on Microsoft 365 digital workplace and collaboration solutions. This role is responsible for shaping how the firm designs, governs, and optimizes Microsoft 365 collaboration and digital workplace solutions for effective use and adoption. The manager will provide both hands-on technical depth and strategic oversight, balancing immediate operational needs with long-term planning. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Platform Ownership & Strategy • Serve as the technical and operational owner for Microsoft 365-based collaboration and digital workplace platforms including Microsoft Teams, OneDrive, Exchange Online, and other solutions as deemed necessary for the firm's Digital Workplace strategy, • Manage the licensing of Microsoft 365 collaboration and digital workplace technologies, • Define and maintain the architectural standards, governance models, and best practices for Microsoft 365 collaboration and digital workplace solutions to ensure effective adoption and safe use of these platforms, • Partner with security and information governance teams to ensure all solutions meet firm and regulatory standards, • Establish and maintain technical playbooks, documentation standards, and operational procedures, • Define and support a Tier 3 (T3) escalation model, while enabling effective knowledge transfer to Tier 1 and Tier 2 support teams to reduce unnecessary escalations, • Oversee Exchange Online configuration as it relates to collaboration, calendaring, shared mailboxes, and M365 Groups, • Coordinate development and delivery efforts across internal and external technical teams, • Set technical direction, standards, and priorities for the team, • Serve as subject matter expert for Microsoft 365 collaboration technologies, • Serve as direct supervisor and mentor to direct reports, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests, • Support business professional development and continued educational opportunities, • In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 5+ years applicable experience in the field (e.g., enterprise architecture, solution design, and/or digital workplace engineering). Senior level candidates considered with 7+ years applicable experience., • Deep technical expertise in Microsoft 365 collaboration platforms, including Microsoft Teams, OneDrive, Outlook/Exchange Online, and other M365 solutions, • Bachelor's degree, • Supervisory experience, • Experience driving adoption and user enablement of Microsoft 365 collaboration platforms and digital workplace technologies, • Understanding of identity management, data compliance, and information security in cloud environments, • Familiarity with Copilot, Microsoft Graph, and collaboration analytics, • Background in information architecture and enterprise content management, • Experience partnering with security, information governance, and infrastructure teams in regulated environments, • Experience leading technical staff, cross-functional teams and managing external development partners Competencies: • Ability to translate business needs into technical solutions, • Strategic thinker with strong architectural and analytical skills, • Excellent problem-solving and decision-making ability, • Proven leadership and mentoring skills, • Exceptional collaboration and communication with technical and non-technical teams, • Self-directed, adaptable, and able to manage multiple priorities, • Service-oriented mindset with high accountability and ownership, • Entrepreneurial by nature, • Excellent attention to detail, • Exceptional interpersonal and communication skills with ability to facilitate and solve problems, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Ability to lead through influence and develop talent, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $120,000 - $175,000. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Core business hours Monday-Friday, schedules vary, • Building: 3 Columbus Circle, New York, NY 10019 The Revenue Cycle Manager (Outsourcing) is responsible for direct oversight of the outstanding receivables that have been referred to an outside vendor and the FPO outsourcing team. The Manager is responsible for units and vendor performance, work quality, efficiency, and compliance with policies and regulations. Responsibilities Operations • Manages the outsourcing unit for CUIMC, including the College of Dental Medicine (CDM), and leads a team of four Outsourcing Coordinators. Oversees and monitors daily operational workflows, work queues, and related programs to ensure optimal efficiency and effective resource utilization. Continuously evaluates the need for new tasks, functions, or process improvements. Ensures adherence to established workpriority matrices and monitors workqueue inventory to confirm timely followup on accounts. Proactively identifies potential backlogs and advises Directors on appropriate mitigation strategies., • The role involves supervising and assisting outsourcing coordinators in managing vendor performance, productivity, and quality, as well as monitoring staff performance within the outsourcing unit. It includes developing guidelines for prioritizing work activities and optimizing work queues. The position also entails evaluating the effectiveness of workflows and implementing quality control measures and audits to ensure compliance and operational efficiency., • Supports vendor negotiation activities and coordinates the purchase order process. Reviews, audits, and prepare vendor invoices for approval and payment., • Manages vendor system access and training, ensuring appropriate onboarding, ongoing education, and compliance with institutional standards., • Conducts analysis and provides reporting to Directors on referrals, contingency fees, receivables aging, and other operational metrics to identify efficiencies, trends, and opportunities for improvement., • Maintains and updates policies and procedures, ensuring they are clearly communicated, understood, and consistently followed by both internal staff and external vendor partners., • Serves as the primary liaison between departmental leadership and the billing vendor on all revenue cycle and accounts receivable-related matters., • Oversees special projects and escalated issues, providing resolution for highercomplexity items raised by vendor(s) or internal staff., • Regularly evaluates workqueues to ensure they accurately capture required activities, analyzes inflow for issues and trends, and collaborates with management and departments such as IT to resolve systemic issues. Reviews, understands, and communicates payer industry standards, policies, and other changes. Stays apprised of payer process changes., • Serves as the subject matter expert responsible for troubleshooting, analyzing, and performing resolution management for accounts receivables., • Implement approved quality and audit control measures to achieve compliance and optimum efficiency., • Reviews denial reports for trends and research denials. Identifies root cause and prepares issues for escalation., • Works collaboratively with clinical departments and vendor(s) to establish effective communications to further the efficiency of the revenue cycle process., • Serves as an individual or team contributor towards achieving established organizational goals across all Revenue Cycle units., • Collects and evaluates data to identify trends and gaps across Revenue Cycle processes. Uses analysis to make recommendations for improvements and optimization. Participates in improvement/optimization initiatives., • Direct oversight of assigned personnel and vendors. Manages and mentors vendors to onboard and train staff., • Promotes staff and vendor professionalism and performance with training and feedback. Promotes a culture of collaboration, facilitating continuous process improvement and professional development., • Oversee team performance, ensuring productivity and quality benchmarks are consistently achieved., • Evaluates staff performance and takes corrective action in accordance with departmental HR guidelines. Review staff productivity and quality measures. Administer improvement plans as required., • Lead regular team meetings to discuss updates, address challenges, and reinforce best practices., • As a member of the management team, performs other tasks, assumes additional management or supervisory responsibilities within the Revenue Cycle Department as assigned., • Represents the FPO on committees, task forces, and work groups as assigned. Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company. Minimum Qualifications • Requires a bachelor's degree or equivalent in education and experience., • Minimum of 4 years' related experience in a physician billing or third-party payor environment., • An equivalent combination of education and experience may be considered., • Demonstrated intermediate skills in problem assessment, resolution, and collaborative problem solving in complex and interdisciplinary settings, including strong proficiency in healthcare and payer guidelines as it pertains to insurance verification., • Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations., • Ability to work independently and follow-through and handle multiple tasks simultaneously., • Excellent verbal and written communication skills., • Intermediate to advanced level proficiency of Microsoft Office (Word & Excel) or similar software is required, and an ability and willingness to learn new systems and programs., • Must be a motivated individual with a positive and exceptional work ethic., • Demonstrated intermediate proficiency in health insurance eligibility as it pertains to Medicare and Medicaid regulations, insurance, and managed care reimbursement concepts and overall operational impact., • At least 2 years of direct supervisory experience is preferred. Patient Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 3 - Intermediate Communication Level 3 - Intermediate Customer Service & Patient Centered Level 3 - Intermediate Emotional Intelligence Level 3 - Intermediate Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 3 - Intermediate Quality, Patient & Workplace Safety Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Business Acumen & Vision Driver Level 1 - Introductory Performance Management Level 2 - Basic Innovation & Organizational Development Level 1 - Introductory Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Overview We’re on a mission to transform how K‑12 schools operate , connect, and deliver exceptional experiences to families and students. As the leading provider of enterprise software and payments technology for school districts nationwide, we empower school communities with tools that simplify tasks, strengthen operations, and elevate the student experience every day. We’re building an environment where curiosity is encouraged, collaboration is essential, and meaningful work is a daily norm. If you thrive in fast‑paced environments, love helping customers succeed, and are energized by growth, you’ll feel right at home here. We’re searching for a Manager of Account Management to help lead our high‑impact team responsible for accelerating adoption and expansion of the MySchoolBucks platform. This is a role for a strategic thinker, a motivator, and an advocate for both customers and team members — someone who knows how to turn opportunities into outcomes. As a key leader in our business organization, you wi ll : Lead & Inspire Manage and develop a team of 5 Account Managers, driving performance, supporting onboarding, and building deep expertise across the MySchoolBucks product ecosystem. Foster a culture of collaboration, continuous improvement, and customer success. Drive Growth Develop strategies and repeatable playbooks that maximize retention, identify upsell opportunities, and enhance the customer lifecycle. Lead the team to consistently achieve (and exceed!) annual revenue targets. Build and oversee team pipelines, forecasting growth, retention, and churn with accuracy and insight. Collaborate & Influence Partner closely with Payments leadership to ensure teams are equipped to deliver impact. Work cross‑functionally with Product Management, Sales, Marketing, and Implementation teams to execute growth initiatives. Serve as the escalation point for strategic accounts and high‑value opportunities. Elevate Customer Experience Champion an exceptional customer journey, ensuring clients feel supported, heard, and empowered. Conduct key account demos and coach the team on persuasive, value‑driven selling. What You Bring 4 years of account management or sales experience, including supervisory experience. 5 years of experience in K‑12 ed‑tech, SaaS, and/or payments (preferred). Exceptional communication and presentation skills with the ability to influence decision‑makers. Strong relationship‑building instincts — genuine, empathetic, and strategic. Analytical strength with the ability to build data‑driven team strategies. A steadfast commitment to integrity, client success, and delivering outstanding work. Bachelor’s degree or equivalent experience. Why You’ll Love Working Here Meaningful impact on the K‑12 community and the families we serve. A team culture built on trust, innovation, and shared wins. A dynamic environment where your ideas will shape the future of school technology. $85,000 - $90,000 Commission Compensation The above represents the expected base salary range for this job requisition. Ultimately, in determining your base pay, we'll consider your location, experience, and other job-related factors. The compensation model also allows for additional commission compensation, which may be later used to offset any wage advancements. A first-year professional may expect an average of $30,000 - $40,000 in commission compensation. Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

Implementation & Delivery Manager. Advocate for product improvements that matter most to implementation clients. Serve as the escalation point for at-risk implementations and engage directly with executives at our most strategic accounts.

The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations, leading a team responsible for triage, troubleshooting, escalation, and customer communication across a complex hardwaresoftware ecosystem. You'll partner closely with the Engineering and tria

Job Description Together with our community, the Marlene Meyerson JCC Manhattan (MMJCCM) creates opportunities for people to connect, grow, and learn within an ever-changing Jewish landscape. The MMJCCM imagines Jewish life that is diverse and engages meaningfully with its values, culture, and ideas in everyday lives. The MMJCCM is looking for a dynamic and experienced Lead Fitness Desk Manager to oversee evening operations at our Health Club. This leadership role is responsible for ensuring exceptional member service, smooth facility operations, and strong team coordination during evening hours. The ideal candidate is a confident decision-maker who thrives in a fast-paced environment, leads with professionalism, and is passionate about delivering an outstanding fitness experience. The Lead Fitness Desk Manager serves as the senior fitness desk staff member on evening shifts and acts in a supervisory capacity over other MODs and all desk staff. We rely on this role to provide operational leadership when department managers are offsite, exercising sound judgment in member service situations, staffing coverage, and facility operations. This is an evening position. The projected schedule for this role is Monday-Thursday, 2:00pm-10:00pm and Sunday 1:00pm-9:00pm. Candidates must be able to work these hours to be considered. Please note this schedule can change at any time at the discretion of the MMJCCM. KEY RESPONSIBILITIES • Provide supervisory leadership for evening operations, guiding Fitness Desk Managers and desk staff and stepping in on behalf of management when needed., • Address escalated member concerns or incidents, including de-escalation and service recovery, and ensure appropriate documentation and management follow-up., • Oversee evening facility operations, including equipment status, supply readiness, and overall floor supervision., • Coordinate equipment management and reporting in collaboration with the AM Lead Fitness Desk Manager, Fitness Supervisor/FitDesk Director, and COO., • Coordinate around 3rd floor gym rental scheduling, contracts and online updates with AM Lead Fitness Desk Manager., • Monitor evening programming in the 3rd floor gymnasium and ensure smooth operations across all fitness floors., • High school diploma or equivalent required., • 2–3 years of managerial experience, • 1–2 years of gym equipment experience, • Experience in a gym, boutique fitness center, or health and wellness environment is preferred., • Current CPR certification is required., • Proficiency in Microsoft Word and Excel is expected, along with a willingness to learn additional systems as needed;, • Mindbody experience is a plus., • Strong interpersonal, communication, and member service skills, • Supportive, mission-driven work environment, • Opportunities for professional development and mentorship, • Access to all the JCC's cultural, learning, arts, and film programs, • Investment in professional development and leadership skills, • Free fitness membership for the pool and health club COMPENSATION • This position offers an annual salary of $55,000-$60,000, commensurate with experience. The Marlene Meyerson JCC Manhattan is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, sex, marital status and civil partnership/union status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military or veteran status, genetic predisposition or carrier status, or any other characteristic as established and protected by applicable federal, state or local law.