General Manager
23 days ago
Paterson
The General Manager (GM) of ROMO Restaurant will oversee all daily operations of the fine dining establishment, ensuring exceptional guest experiences, efficient team management, and achievement of financial goals. This role requires strong leadership, hospitality expertise, and the ability to maintain the restaurant’s standards of excellence in Dominican and Peruvian cuisine. Key Responsibilities • Lead, train, and supervise front-of-house and back-of-house staff to ensure high service and food quality standards., • Oversee daily restaurant operations, including scheduling, reservations, inventory, and vendor management., • Maintain financial oversight: control costs, manage budgets, and monitor revenue performance., • Develop and implement service standards to deliver an upscale dining experience aligned with ROMO’s brand., • Ensure compliance with health, safety, and licensing regulations., • Build customer loyalty by handling guest concerns professionally and enhancing overall satisfaction., • Support marketing initiatives, special events, and promotions to grow visibility and sales., • Foster a positive work environment with strong communication, accountability, and teamwork. Qualifications • Proven experience as a General Manager, Assistant GM, or similar role in fine dining or upscale restaurants., • Strong knowledge of Hispanic cuisines (Dominican and Peruvian preferred)., • Excellent leadership, communication, and problem-solving skills., • Ability to manage budgets, analyze financial data, and drive profitability., • Strong customer service orientation and passion for hospitality., • Bilingual (English/Spanish) preferred.
