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  • General Manager
    General Manager
    hace 5 horas
    $75000–$80000 anual
    Jornada completa
    Paramus

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. ++What You'll Do++ • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. ++Who You Are++ • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • General Repair Technician
    General Repair Technician
    hace 4 días
    $26 por hora
    Jornada completa
    Allendale

    Position & Perks: Join our Construction & Facilties Team! We are looking for a General Repair Technican. We are a restaurant franchisee and operate iconic brands throughout New Jersey; Applebee's, Chevys, The Shannon Rose Pub, Spuntino Wine Bar & JINYA Ramen Bar. This role would be traveling with a company van to our restaurants to perform work. The position of General Repair Technician exists to ensure the ongoing maintenance, repair, and safe functionality of building facilities and equipment by addressing a wide range of construction, electrical, and plumbing tasks. This hands-on role supports efficient operations by quickly diagnosing problems, performing repairs, and maintaining high-quality standards across diverse areas such as doors, windows, flooring, plumbing, and electrical systems. By fulfilling these responsibilities, the technician helps create a safe, functional, and well-maintained environment for staff, visitors, and occupants We offer a great benefit package including healthcare; medical, dental, vision, flexible spending account, 401 with match, PTO, and more! Responsibilities: • Perform repairs on doors, windows, cabinetry, ceilings, and floors, including locks, hinges, tiles, and carpet., • Diagnose and repair plumbing fixtures like faucets, toilets, urinals, sinks, and water supply lines., • Replace or repair electrical switches, receptacles, lines, plugs, light fixtures, and emergency lighting., • Conduct carpentry work such as fixing and assembling furniture and cabinetry hardware., • Patch drywall, repair fences, and perform painting and touch-ups throughout the facility., • Install, repair, or replace restroom fans, hand dryers, baby changing tables, and partitions., • Requisition, manage, and organize supplies and materials for maintenance projects., • Ensure workplace safety by mapping work sites and following safety procedures and construction best practices., • Communicate and coordinate with managers and team members regarding scheduling and work orders., • Record all maintenance activities for accurate tracking and compliance., • Respond to emergency repair requests and resolve issues swiftly., • Assist with miscellaneous facility and construction-related tasks as needed. Qualifications: • Able to work independently and collaboratively in teams managing a team of workers and multiple projects, • Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.), • Thorough understanding of carpentry techniques and methods of installation and construction, • Dependable and strong work ethic, • Basic math skills; able to calculate volume and measure materials to be cut, • Must have own hand tools; Power and specialty tools will be supplied, • Complete computer/administrative work accurately and efficiently, • Competent in dealing with emergency situations, • Able to multitask and manage time efficiently, • Strong communication, interpersonal, and problem-solving skills, • Strong attention to detail and ability to work under pressure in a fast-paced environment, • High observation and good time management skills, • Ability to plan, prioritize and execute daily tasks to meet deadlines, • Maintain vehicle in an organized and clean manner, • Ensures that vehicle is driven safely, and traffic laws are obeyed.

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  • Team Member
    Team Member
    hace 5 horas
    $16.5–$18.5 por hora
    Jornada parcial
    Montvale

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

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  • Production Technician
    Production Technician
    hace 4 días
    $21 por hora
    Jornada completa
    Ramsey

    Our Production Technicians handcraft Liquid Containment Systems, predominantly flexible fuel tanks used in many industries, including motorsport, automotive, marine, defence, aviation and aerospace! You will be fully trained by our in-house training team who will give you the skills and knowledge required to perform the role effectively. The Cell Production Team will support you as you develop your skills allowing you to progress to more complex products. The Job: • Hand crafting of fuel bladders from standard materials to the required quality., • Display good time management skills by maintaining schedule throughout the production of bladders., • Help the Production Manager by completing general duties., • Liaise with the Level 1 Cell Production Technicians to gain on-the-job training in all manufacturing processes to continually improve skills and efficiency levels and to be able to progress to more difficult cells and levels., • Quality assurance of work to ensure high-quality bladder production; some non-conformances are to be expected but should be self-found and reported. The products we manufacture are handcrafted with care and attention-to-detail. Relevant experience for this role would align with previous experience where manual dexterity, high levels of quality, detail and precision have been proven either in the workplace or as a hobby. The successful applicants will be given full training to enhance their already evidenced skillset. The successful candidate will have: • High attention to detail., • A good level of manual dexterity., • The ability to follow instructions., • A commitment to a challenging but fair work schedule., • Fluency in spoken and written English.

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  • Shift Leader
    Shift Leader
    hace 5 horas
    $18–$22 por hora
    Jornada parcial
    Montvale

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Fresh Grocer - Cake Decorator (Nicholas NJ) Salary Range $18.00 - $19.00/hr
    Fresh Grocer - Cake Decorator (Nicholas NJ) Salary Range $18.00 - $19.00/hr
    hace 11 días
    $18–$19 por hora
    Jornada completa
    North Haledon

    We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job Summary: To deliver a great customer experience while assisting the Bakery Manager in the daily operation of the department with baking, mixing dough, icing, packaging, filling, and decorating, of designated pastry and bread items in the Bakery Department; to maintain a neat, clean and visually appealing department and to perform other tasks as required in an efficient and safe manner, within Company policy. Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to the following: Ability to proficiently read, write, speak, analyze, interpret, and understand the English language. Ability to assist the Bakery Manager. Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift up to 50 lbs. Ability to work in varying temperatures. Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences. Ability to tolerate dust and cleaning agents during routine housekeeping duties. Ability to interact with Customers in a friendly and helpful way. Ability to work cooperatively with others. Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: Maintain a clean, neat, organized and safe work environment. Maintain department sanitation and QA standards (safety, personal hygiene, clean cases, and equipment). Clean and sanitize all work surfaces, utensils and equipment. Keep floor clear of debris and spills. Greet all Customers and provide them with prompt, courteous service and assistance. Maintain and properly use all department equipment as required. Pack out product into display cases. Rotate product to ensure freshness. Ensure accurate signage for the department. Prepare trays to Company’s and Customer’s satisfaction. Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Bakery operation. Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements. Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food. Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color. Follow and adhere to weights and measures guidelines established by Federal, State, Local and Civic Standards. Set up, operate, and tend equipment that cooks, mixes, blends or processes ingredients in the production of food products, according to formulas or recipes. Rotate all merchandise in accordance with quality assurance standards to ensure freshness. Prepare special order requests, as required. Track movement of sales on production logs. Take a complete & accurate inventory of supplies weekly and re-order supplies and ingredients as needed. Check prices and be knowledgeable about location of items in the store. Promote for sale any current charitable promotions to Customers. Stand at work station for duration of scheduled shift, which may exceed 8 hours per day. Receive deliveries. Place reclamation in its proper location. Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs. Unload trucks and transport merchandise to Bakery Department that weights 25 lbs., and that occasionally weights up to 50 lbs. Assist in other departments when instructed. Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations. Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products. Follow approved procedures for receiving, code dating, preparing, storing, and price marking, arranging, and restocking products to ensure quality, accuracy and product rotation and protection. Handle damaged and spoiled products according to Company policy and assist in controlling the level of damaged goods. Understand and adhere to Company shrink guidelines as relates to Bakery department operations. Check refrigeration equipment for proper performance regularly; report any failure immediately. Utilize and maintain equipment as required by department; report any equipment problems immediately. Complete all applicable department training programs. Perform all duties in accordance all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). Maintain punctual and regular attendance. Work overtime as assigned. Work cooperatively with others. Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines. Perform other duties as assigned. Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. Job Requirements This position is eligible for vision, dental, life insurance, and legal plan benefits, which become available on a graduated basis over time according to the terms of the collective bargaining agreement (“CBA”). Paid time off (sick time, personal days, vacation days, and holidays) will accrue on a graduated basis over time in accordance with the CBA. Retirement benefits (pension or 401k) become available over time in accordance with the CBA. Work Location: In person

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  • Family Support Partner - Bilingual (Spanish)
    Family Support Partner - Bilingual (Spanish)
    hace 18 días
    Jornada parcial
    Woodland Park

    Purpose: In order to ensure families have support, knowledge, and advocacy skills, Family Support Partners are the core of the Family Support Organization, providing support, education, and advocacy for primary caregivers parenting children and youth with emotional, developmental, mental, behavioral, and substance abuse needs. Duties: Support • Support the development of the Child-Family Team through engagement of informal and natural supports, • Demonstrate empathy and compassion through active listening to families’ needs, • Provide information on the System of Care and parenting a child with needs, • Engage CMO, families, and youth in learning about FSO services and supports, including Youth Partnership, • Model advocacy skills for families within the Child-Family Team and other meetings, • Develop the advocacy skills of families by providing resources and preparation for meetings Skills: Personal experience as a parent/caregiver of a child or youth with behavioral health needs Demonstrate success navigating New Jersey’s child-serving systems Must have excellent interpersonal skills Familiarity with local and county networking and strategic partnerships is encouraged Must have a valid New Jersey driver’s license with an excellent driving record and reliable transportation Hours: Generally M-F 9-5, must be flexible to work evenings and weekends. Must be on call from 8 AM-8 PM M-F Status: Full-time/Part-time, hourly employee

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  • Family Support Partner
    Family Support Partner
    hace 18 días
    Jornada parcial
    Woodland Park

    Purpose: In order to ensure families have support, knowledge, and advocacy skills, Family Support Partners are the core of the Family Support Organization, providing support, education, and advocacy for primary caregivers parenting children and youth with emotional, developmental, mental, behavioral, and substance abuse needs. Duties: Support • Support the development of the Child-Family Team through engagement of informal and natural supports, • Demonstrate empathy and compassion through active listening to families’ needs, • Provide information on the System of Care and parenting a child with needs, • Engage CMO, families, and youth in learning about FSO services and supports, including Youth Partnership, • Model advocacy skills for families within the Child-Family Team and other meetings, • Develop the advocacy skills of families by providing resources and preparation for meetings Skills: Personal experience as a parent/caregiver of a child or youth with behavioral health needs Demonstrate success navigating New Jersey’s child-serving systems Must have excellent interpersonal skills Familiarity with local and county networking and strategic partnerships is encouraged Must have a valid New Jersey driver’s license with an excellent driving record and reliable transportation Hours: Generally M-F 9-5, must be flexible to work evenings and weekends. Must be on call from 8 AM-8 PM M-F Status: Full-time/Part-time, hourly employee

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  • Bookkeeper
    Bookkeeper
    hace 27 días
    $25–$30 por hora
    Jornada parcial
    Glen Rock

    Position: Bookkeeper Location: Glen Rock, NJ Employment Type: Part-Time About Us: Join our dynamic team at Nouvelle, LLC, a real estate developers /building manager, where we value precision, organization, and efficiency. We are seeking a skilled and detail-oriented Bookkeeper to manage our accounting functions and ensure the financial health of our organization. Key Responsibilities: • Organize Accounting Functions: Efficiently manage accounts receivable by customer and date, ensuring timely and accurate record-keeping., • Track Accounts Payable: Monitor accounts payable by date and priority, taking advantage of discounts and ensuring timely payments., • Balance Bank Accounts: Regularly reconcile bank accounts and monitor cash flow to ensure alignment with payment obligations., • Monitor Subcontractor Insurance Certificates: Keep track of subcontractor insurance certificates to ensure compliance and mitigate risks., • Document Filing System: Structure and implement a logical document filing system for easy access and retrieval of financial records., • Double Entry Accounting: Use your knowledge of the principles of double entry accounting to maintain accurate and balanced financial records as it pertains to affiliate cross project data entry into our software-based accounting system., • Rental Management: Assist with updating and managing rent roll for various owned and managed properties through an online portal., • Sage 50 Accounting Software: Utilize Sage 50 accounting software or similar software to manage financial transactions and generate reports. Qualifications: • Proven experience as a Bookkeeper or in a similar role., • Strong understanding of accounting principles and practices., • Proficiency in using Sage 50 accounting software or similar software., • Excellent organizational and time management skills., • Attention to detail and accuracy in financial record-keeping., • Ability to work independently and as part of a team. How to Apply: Please send your resume and cover letter to with the subject line "Bookkeeper Application - [Your Name]." We look forward to reviewing your application!

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  • Client & Community Relations Associate
    Client & Community Relations Associate
    hace 1 mes
    Jornada completa
    Paramus

    Gratitude Homecare of New Jersey is a locally-owned and operated home care agency based in Paramus, NJ, dedicated to providing compassionate care to elders. Our philosophy revolves around showing gratitude and giving back to the generation that helped raise and nurture us. We are committed to offering personalized and attentive home care solutions that support the well-being and dignity of our clients. Role Description We are seeking a full-time Client & Community Relations Associate to join our on-site team in Paramus, NJ. The role involves managing client relationships, fostering positive connections within the community, and representing Gratitude Homecare's values. Day-to-day tasks include addressing client inquiries, coordinating care services, maintaining strong communication lines with clients and their families, and working collaboratively with the team to ensure a high standard of service delivery. Additionally, the role involves fostering partnerships with community organizations and representing the company at local events. Qualifications Strong interpersonal skills and the ability to build and maintain positive relationships Proficiency in client relations and customer service to provide exceptional support and care Excellent communication skills, both verbal and written, to interact effectively with clients, families, and team members Analytical skills for problem-solving and improving service delivery Experience in a client-facing or service-oriented role preferred Organizational and time-management skills to handle multiple tasks effectively Experience in Home care, home health or hospice preffered Healthcare experience in Bergen & Passiac counties required

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    hace 1 mes
    Jornada completa
    Fort Lee

    Benefits: Parking provided Performance-based bonuses Accrued paid sick leave Paid one week vacation 401(k) Company parties Employee discounts Salon & Spa Receptionist/Manager 5 Salon & Spa is seeking an experienced Receptionist/Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential. Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. Passion: A love for hair, fashion, and a strong sense of style. Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. Leadership: Strong leadership skills to effectively manage and inspire a team. Communication: Excellent communication skills. Responsibilities Manage and inspire the leadership, stylists and front desk and assistants. Provide coaching and feedback to ensure standards are met. Build and maintain strong client relationships for exceptional customer experiences. Develop and manage employee schedules. Oversee daily operations to ensure smooth functioning. Recruit, hire, and train new team members. Create and implement salon and spa policies and procedures. Monitor inventory levels and place orders as needed. Develop marketing strategies to attract and retain clients. Maintain comprehensive product and service knowledge. Receptionist/Manager Profitability Focus: Be a key contributor to the salon’s financial success. Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. Marketing Implementation: Execute effective marketing strategies to attract new clients. Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.

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