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Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary As the Vice President of Customer Experience, you will lead and manage all aspects of customer relationships and business operations to ensure excellence, efficiency, growth, and retention. You will oversee people, resources, service delivery, and foster a culture of hospitality while analyzing systems and results to drive continuous improvement. Key Responsibilities • Drive results across client growth, retention, satisfaction, people leadership, financial performance, retail and marketing programs, and executive team participation., • Lead the business to achieve high performance as measured by company scorecards., • Build strong relationships across all levels of the organization., • Identify client needs and maintain a high level of emotional intelligence., • Communicate account progress and new company initiatives to clients., • Conduct and monitor customer, client, and associate satisfaction surveys., • Visit client sites and facilities regularly., • Deliver corporate communications and priorities to regional teams and clients., • Build and lead a high-performing, results-driven team., • Cultivate a people-focused culture emphasizing growth and development., • Ensure corrective actions are taken at client sites not meeting satisfaction standards., • Develop and monitor accurate budgets and forecasts., • Ensure financial performance aligns with client expectations., • Support the sales process, including site surveys, presentations, negotiations, and contract approvals., • Oversee operations team performance at customer sites., • Ensure annual audits are conducted, including financial, contractual, customer satisfaction, sanitation, food safety, and HR compliance.Preferred Qualifications, • Bachelor’s degree or equivalent professional experience., • 10–15 years of upscale food service experience, including 8+ years in management., • Proven experience in personnel management, including hiring, supervision, evaluation, development, and succession planning., • Ability to multitask and stay focused in a fast-paced environment., • Strong business acumen with the ability to make decisions based on financial data., • Knowledge of HACCP controls and proper food storage/use., • Proficiency in Microsoft Office (Word, Excel, PowerPoint)., • ServSafe or Department of Health certification is a plus., • Ability to interpret financials, business records, and statistical reports. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1467966 Canteen

Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you’ll do: • Demonstrate exceptional customer service to all SiteOne customers, • Cultivate and manage strong relationships with customers, • Assist customers with their questions and needs, either in person, via the phone or through online ordering, • Pull and prepare inventory orders for customer pick up or delivery, • Proactively identify and capitalize on opportunities to grow sales with current and potential customers, • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance, • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Qualifications • Minimum of 1 year experience in a retail or wholesale setting, preferred, • Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus, • Ready and willing to learn and adopt new technologies and ways of working, • Ability to think quickly and make sound decisions, • Inventory management experience helpful, • Must be able to lift a minimum of 50 pounds Starting at $18.47 an hour • Competitive Compensation, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • DailyPay available!, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts, • Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

Job DescriptionSummary Paul Global Benefits (PGB) is now a part of World Insurance Associates. World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Overview The Account Manager supports day-to-day service needs for our clients at the direction of Producers, Account Executives and/or Senior Account Managers. This individual will contribute to a wide variety of projects supporting the design, financials, delivery, ongoing management, and communications of group benefits programs for EB clients. This position works both independently and on client teams in a fast-paced environment, managing multiple projects with competing priorities. Essential Duties and Responsibilities • Contributes to employee benefits strategy and the renewal/marketing process through gathering vendor/client information and census, obtaining historical data necessary for bid process, preparing RFPs, inputting, tracking, and analyzing benchmarking data, providing value-added analysis and summaries, etc., • Contributes to the completion of reports and administrative actions for clients including requesting Schedule As for Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions, etc., • Contributes to open enrollment process including coordination of meetings, preparation of materials and presentations, checking information, updating internal systems, delivering enrollment presentations, answering employee questions, etc., • Assists with implementation of new lines of coverage and carrier changes to ensure a smooth transition, completes all new and renewal business documentation., • Updates agency management system with new client and renewal information., • Assists with setup of online benefits enrollment support tools., • Resolves claims or administrative issues on behalf of client, escalates claims issues by identifying where plan provisions were misapplied., • Plans, prioritizes and provides timely, accurate work consistently and independently for new business and renewals ensuring internal and external deadlines are met., • Attends onsite and offsite client meetings as necessary., • Contributes to client retention efforts by building strong client satisfaction from a tactical client management perspective., • Complies with established best practices by client segment utilizing established workflows to deliver service excellence within the scope of services for assigned clients., • Developing knowledge of EB carriers, EB products and plans, and carrier broker/client portals., • Developing knowledge of group benefits in multiple product lines (i.e., medical, dental, life, AD&D, disability) and federal/state legislation related to the insurance industry., • Developing knowledge of agency management systems, quoting tools and EB workflows., • Developing knowledge of EB value proposition by segmentation, applicable EB templates and standardized client service deliverables., • 1-3 years of Employee Benefits Brokerage Client Management experience., • Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry., • Life/Health insurance license or the ability to obtain immediately required., • Strong financial acumen, with the ability to develop and work with mathematical formulas., • Excellent time management and organizational skills with attention to detail and the ability to multi-task., • Ability to maintain effective relationships with peers, clients and carriers., • Ability to effectively communicate, both written and verbally, with internal and external stakeholders., • Ability to work independently, be resourceful and problem solve with strong analytical and critical thinking skills and high sense of urgency., • Advanced skills in Excel, PowerPoint and Word. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Compensation This position is located in New York State. The base salary for this position at the time of this posting may range from $80,000 to $85,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. To Executive Search Firms and Staffing Agencies: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-MA1 #LI-HYBRID Powered by JazzHR SDRbCWnqGp