JOB TODAY logo

Trabajos ins en Secaucus, New JerseyCrear alertas

  • Head Maitre d'
    Head Maitre d'
    hace 2 días
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

    Inscripción fácil
  • Overnight Front Desk Receptionist — Hotel
    Overnight Front Desk Receptionist — Hotel
    hace 4 días
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Overnight Front Desk Receptionist — Hotel CityNest New York | 125 Bowery, New York, NY Night Shift: 12:00 AM–8:00 AM Weekend availability is required CityNest New York is looking for a friendly, responsible, and highly communicative Overnight Front Desk Receptionist to join our hospitality team. This is a guest-facing position. Please do not apply if you are not comfortable actively communicating with guests throughout your shift. Hospitality is about people, and we are looking for someone who genuinely enjoys helping others, solving problems, and creating a welcoming experience. Because this is an overnight position, we need someone who is dependable, independent, organized, and comfortable taking responsibility when management may not be physically present. Responsibilities • Welcome guests and create a warm, professional first impression, • Manage guest check-ins and check-outs, • Communicate with guests in person, by phone, email, and messaging platforms, • Manage reservations and maintain accurate guest information, • Complete daily reports and documentation through our hotel management system, • Use Excel for tracking, reporting, and internal records, • Coordinate with housekeeping and management, • Respond to guest requests and resolve minor issues professionally, • Monitor the property during the overnight shift and report any incidents or maintenance concerns, • Perform room inspections and cleanliness checks when required, • Help ensure common areas remain clean, organized, and guest-ready, • In urgent situations, assist with preparing or cleaning a room when necessary — hospitality is a team effort, • Follow hotel procedures for guest safety, security, deposits, and property issues, • Be able to lift up to 50 lbs when necessary We are looking for someone who takes ownership of their shift, notices problems before they become bigger issues, and is comfortable making responsible decisions. Requirements • Must be available to work overnight shifts from 12:00 AM–8:00 AM, • Weekend availability is mandatory, • Excellent communication and interpersonal skills, • Friendly, professional, and guest-focused personality, • Strong sense of responsibility and reliability, • Punctual and dependable, • Comfortable working independently overnight, • Ability to multitask and stay organized in a fast-paced environment, • Basic Excel knowledge is required, • Comfortable learning hotel reservation and property-management software, • English required, • Spanish strongly preferred, • Additional languages are a major plus Location CityNest New York 125 Bowery New York, NY If you enjoy meeting people, solving problems, staying organized, and taking responsibility for creating a great guest experience, we’d love to hear from you.

    ¡Incorporación inmediata!
    Inscripción fácil
1