
Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

We are seeking a software developer to assist in building a financial algorithm. The role involves integrating various Python components and requires some knowledge in data science. Responsibilities: • Collaborate with the development team to design and implement algorithms., • Work with Python programming to integrate different software components., • Apply data science principles to enhance functionality and performance. Qualifications: • Proficient in Python programming., • Experience or knowledge in data science and algorithm development., • Strong problem-solving skills and attention to detail. Join a dynamic team and contribute to innovative projects in a supportive environment. If you have a passion for technology and a keen interest in data science, we encourage you to apply.

In this role, you will exercise your technical expertise to design features that have a major impact on the whole product, review feature designs from other engineers, and investigate challenging bugs and customer issues. People who thrive in this role tend to be highly accountable, driven, collaborative, curious, and open-minded. They have a strong sense of ownership over their own features as well as the whole product. • You have 2+ years of professional experience writing software in Rust or C++ on Linux or macOS., • You're familiar with SQL and building services backed by relational databases, • You're user-focused and mission-driven, facilitating data science and education for everyone., • You share our commitment to robust design, clean and well-tested code, and creating delightful user experiences., • You break down complex problems into bite-size tasks and drive them to completion., • You approach your work and collaboration with empathy, humility, and pragmatism. Kindly send your email to proceed with the interview, • Position available for Remote workers

Job Summary: We are looking for a GIS Developer to support enterprise asset management initiatives. The role focuses on improving data quality, developing GIS applications, and performing spatial analytics to enhance infrastructure and asset management operations. This position offers the opportunity to work with large transportation datasets and provide actionable insights for engineering and planning teams. Key Responsibilities: • Write Python and SQL scripts to transform and analyze large datasets., • Create dashboards, maps, and reports using Power BI or Tableau., • Perform spatial and statistical analyses to support engineering and asset management., • Ensure data integrity and document workflows and processes., • Collaborate with business and technical teams to deliver actionable insights. Qualifications: • 5+ years of hands-on experience with ESRI GIS software (ArcGIS Pro, Server, Portal)., • Strong programming skills in Python and SQL., • Experience with Power BI, Tableau, or similar visualization tools., • Bachelor’s degree in Engineering, GIS, Statistics, or a related field., • Excellent communication and problem-solving skills.

🧩 1. Frontend Development (Client-side) • Develop responsive UI using HTML, CSS, and JavaScript frameworks (e.g. React, Angular, Vue)., • Ensure cross-browser compatibility and optimize for mobile, tablet, and desktop., • Implement interactive features, form validations, animations, and state management., • Collaborate with designers to translate mockups (e.g., Figma) into working code., • 🛠️ 2. Backend Development (Server-side), • Build and maintain RESTful APIs or GraphQL endpoints., • Write business logic and handle data processing securely and efficiently., • Use backend languages/frameworks like:, • Java (Spring Boot, JAX-RS), • Node.js (Express), • Python (Django, Flask), • .NET, Ruby on Rails, etc., • 🗄️ 3. Database Management, • Design, implement, and optimize databases (SQL and/or NoSQL)., • SQL: MySQL, PostgreSQL, SQL Server, • NoSQL: MongoDB, Redis, Cassandra, • Write complex queries, triggers, stored procedures., • Ensure data integrity, backup, and security., • 🔒 4. Security Best Practices, • Implement authentication & authorization (OAuth, JWT, sessions)., • Protect against vulnerabilities: XSS, CSRF, SQL injection, etc., • Secure APIs and encrypt sensitive data.

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