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  • Virtual Assistant (Remote – NY)
    Virtual Assistant (Remote – NY)
    1 day ago
    $20 hourly
    Part-time
    Manhattan, New York

    Virtual Assistant (Remote – NY) Location: Remote (Candidates do not need to be residing in NYC; however, close proximity to the NYC area is preferred for occasional in-person events and team activities.) Hours: Approximately 5 hours per week to start, with opportunities for additional hours and growth About Us Palmer Concierge Physical Therapy is a concierge physical therapy practice dedicated to providing exceptional, personalized one-on-one care throughout New York City. We pride ourselves on delivering a premium patient experience from the first point of contact through every step of care. We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice. This is a remote position. While candidates do not need to live in NYC, individuals located within close proximity to the NYC area are preferred to allow for occasional in-person events, team gatherings, and social media content days. Travel time for approved in-person activities will be compensated. Key Responsibilities Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth Schedule consultations and physical therapy appointments Follow up with prospective and current patients via phone, email, and text Monitor and respond to emails and voicemails promptly Assist with insurance-related administrative tasks as needed Provide general administrative support to the clinical team Maintain accurate records and assist with administrative tracking Support marketing initiatives and social media content creation Assist with special projects as the practice continues to grow Qualifications Excellent verbal and written communication skills Strong organizational skills with exceptional attention to detail Ability to work independently and manage priorities in a remote environment Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs) Professional, friendly, and patient-focused demeanor Strong customer service skills and a proactive approach to problem-solving Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required Schedule & Growth Opportunities Approximately 5 hours per week to start Opportunity for additional hours and responsibilities as the practice continues to grow and while primary VA is on vacation Requirements Remote position; candidates may live outside of NYC but should be within reasonable proximity for occasional in-person events when needed Availability to attend occasional in-person team meetings or practice events in NYC Reliable internet connection and a quiet, professional workspace for handling patient communication Strong understanding of professionalism, confidentiality, and exceptional customer service If you are proactive, organized, detail-oriented, and passionate about creating exceptional patient experiences while supporting a growing healthcare practice, we would love to hear from you. We look forward to meeting you and hopefully welcoming you to the Palmer Concierge Physical Therapy team! Pay: $20.00 per hour Work Location: Hybrid remote in New York, NY 10001

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  • Receptionist / Personal Assistant
    Receptionist / Personal Assistant
    5 days ago
    $18–$20 hourly
    Part-time
    Chelsea, Manhattan

    Personal Assistant / Executive Assistant Compensation: $18–$20 per hour (based on experience) Location: Primarily remote with frequent travel throughout the New York City, New Jersey, and Tri-State area. We are looking for an exceptional Personal Assistant who brings calm, professionalism, and reliability to everything they do. This role is ideal a naturally soft-spoken, pleasant, and welcoming voice who enjoys helping others and thrives in a fast-paced environment. The ideal candidate is someone who remains composed under pressure, communicates with kindness and confidence, and can represent the boss with warmth and professionalism in every interaction. What We’re Looking For • A naturally soft, calming, and pleasant speaking voice., • Extremely polite, respectful, and professional on the phone., • Patient, attentive, and an excellent listener., • Always answers calls and messages promptly and keeps communication flowing., • Highly dependable and available when the boss needs assistance., • Able to stay calm during stressful situations and solve problems without becoming overwhelmed., • Naturally kind and easy to work with, creating positive relationships with clients, vendors, and staff., • Excellent attention to detail and outstanding organizational skills., • Strong multitasking abilities while maintaining accuracy., • Trustworthy, discreet, and able to handle confidential information with professionalism., • Takes initiative instead of waiting to be told what to do., • Maintains a positive attitude and treats everyone with courtesy and respect., • Must have the flexibility and availability to travel throughout the New York City, New Jersey, and Tri-State area to assist with business meetings, events, festivals, errands, appointments, and other executive responsibilities. Responsibilities • Serve as the boss’s primary point of contact, handling calls, messages, and communications professionally., • Answer incoming calls with a warm, calming, and confident demeanor., • Manage schedules, appointments, reminders, and daily priorities., • Coordinate travel, hotels, transportation, and business logistics., • Accompany the boss to meetings, networking events, trade shows, festivals, and other business functions throughout the NYC/NJ Tri-State area when needed., • Communicate with customers, vendors, and business partners professionally., • Follow up on important tasks so nothing is overlooked., • Keep the boss informed of important developments while filtering distractions., • Help solve problems quickly and efficiently, allowing the boss to focus on growing the business., • Support hiring, scheduling, interviews, and administrative projects as needed., • Be flexible and available when important business matters arise. The Right Person We’re looking for someone who genuinely enjoys helping others succeed. You should be someone whose calm personality helps reduce stress, whose voice makes people feel comfortable, and whose professionalism reflects positively on the business. You are reliable, loyal, emotionally intelligent, and someone people naturally enjoy speaking with. This position offers opportunities to grow into a full-time Executive Assistant role with increased responsibilities, travel, and long-term career advancement for the right candidate.

    Immediate start!
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  • Host / Hostess
    Host / Hostess
    2 months ago
    Full-time
    Greenpoint, Brooklyn

    Experienced Maître D’ / Guest Relations Manager — LIBA Upscale Mediterranean Restaurant — North Williamsburg LIBA, an upscale modern Mediterranean restaurant located in the plaza of The William Vale in North Williamsburg, is seeking an experienced Maître D’ / Guest Relations Manager to join our team. LIBA is inspired by the energy of Tel Aviv nights—Eastern Mediterranean flavors, great music, elevated cocktails, and warm, genuine hospitality. We are looking for someone who understands that great hospitality begins long before a guest walks through the door. This role will oversee the full guest journey—from the first reservation inquiry and pre-arrival communication to the welcome at the door, the experience in the dining room, and the relationship we maintain with our guests afterward. This is a hybrid position, with approximately half of the role performed remotely and half in-house at the restaurant. Key Responsibilities • Oversee day-to-day Resy operations, including reservations, table management, pacing, guest notes, and optimization of the reservation book, • Manage guest communication via phone, email, Resy, and other reservation channels, • Handle reservation confirmations, special requests, VIPs, large-party inquiries, cancellations, and guest follow-up, • Build and maintain strong relationships with regulars, VIPs, hotel guests, and neighborhood clientele, • Develop a strong understanding of our guest database and help turn first-time guests into returning guests, • Train, coach, and oversee the host team, ensuring consistency in hospitality, communication, and reservation procedures, • Establish and maintain standards for phone etiquette, email communication, confirmations, and guest recognition, • Work closely with management to maximize reservations and seating while maintaining a thoughtful and comfortable guest experience, • Maintain accurate guest profiles and notes in Resy, • Communicate important guest information and special occasions to the management and service teams, • Be present in the restaurant during key services to lead the door, welcome guests, manage the flow of the dining room, and support the host team, • Handle guest concerns with professionalism, warmth, discretion, and a solution-oriented approach We’re Looking For Someone Who: • Has strong Maître D’, reservations, or guest relations experience in an upscale, high-volume restaurant, • Has advanced experience with Resy and understands reservation strategy, pacing, and table management, • Is naturally warm, polished, confident, and highly professional, • Has excellent written and verbal communication skills, • Is extremely organized and comfortable managing multiple communication channels, • Understands how to build genuine relationships with guests and remembers the details that make people feel recognized, • Has experience hiring, training, or managing hosts, • Can balance hospitality with the operational needs of a busy restaurant, • Is comfortable working independently during remote hours and taking ownership of the reservation department, • Has a strong understanding of NYC dining culture and upscale hospitality, • Brings positive energy, maturity, discretion, and a genuine love for taking care of people The Role This is not simply a front-door position. We are looking for someone who can own the guest relationship and reservation experience at LIBA—someone who understands both the operational side of reservations and the personal side of hospitality. The ideal candidate is equally comfortable managing the reservation book behind the scenes, communicating thoughtfully with guests, training a host team, and standing at the door during a busy service knowing exactly who is walking in. Hybrid position: approximately 50% remote / 50% in-house. Compensation is competitive and based on experience.

    Immediate start!
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