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  • Virtual Assistant (Remote – NY)
    Virtual Assistant (Remote – NY)
    10 days ago
    $20 hourly
    Part-time
    Manhattan, New York

    Virtual Assistant (Remote – NY) Location: Remote (Candidates do not need to be residing in NYC; however, close proximity to the NYC area is preferred for occasional in-person events and team activities.) Hours: Approximately 5 hours per week to start, with opportunities for additional hours and growth About Us Palmer Concierge Physical Therapy is a concierge physical therapy practice dedicated to providing exceptional, personalized one-on-one care throughout New York City. We pride ourselves on delivering a premium patient experience from the first point of contact through every step of care. We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice. This is a remote position. While candidates do not need to live in NYC, individuals located within close proximity to the NYC area are preferred to allow for occasional in-person events, team gatherings, and social media content days. Travel time for approved in-person activities will be compensated. Key Responsibilities Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth Schedule consultations and physical therapy appointments Follow up with prospective and current patients via phone, email, and text Monitor and respond to emails and voicemails promptly Assist with insurance-related administrative tasks as needed Provide general administrative support to the clinical team Maintain accurate records and assist with administrative tracking Support marketing initiatives and social media content creation Assist with special projects as the practice continues to grow Qualifications Excellent verbal and written communication skills Strong organizational skills with exceptional attention to detail Ability to work independently and manage priorities in a remote environment Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs) Professional, friendly, and patient-focused demeanor Strong customer service skills and a proactive approach to problem-solving Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required Schedule & Growth Opportunities Approximately 5 hours per week to start Opportunity for additional hours and responsibilities as the practice continues to grow and while primary VA is on vacation Requirements Remote position; candidates may live outside of NYC but should be within reasonable proximity for occasional in-person events when needed Availability to attend occasional in-person team meetings or practice events in NYC Reliable internet connection and a quiet, professional workspace for handling patient communication Strong understanding of professionalism, confidentiality, and exceptional customer service If you are proactive, organized, detail-oriented, and passionate about creating exceptional patient experiences while supporting a growing healthcare practice, we would love to hear from you. We look forward to meeting you and hopefully welcoming you to the Palmer Concierge Physical Therapy team! Pay: $20.00 per hour Work Location: Hybrid remote in New York, NY 10001

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  • Receptionist / Personal Assistant
    Receptionist / Personal Assistant
    14 days ago
    $18–$20 hourly
    Part-time
    Chelsea, Manhattan

    Personal Assistant / Executive Assistant Compensation: $18–$20 per hour (based on experience) Location: Primarily remote with frequent travel throughout the New York City, New Jersey, and Tri-State area. We are looking for an exceptional Personal Assistant who brings calm, professionalism, and reliability to everything they do. This role is ideal a naturally soft-spoken, pleasant, and welcoming voice who enjoys helping others and thrives in a fast-paced environment. The ideal candidate is someone who remains composed under pressure, communicates with kindness and confidence, and can represent the boss with warmth and professionalism in every interaction. What We’re Looking For • A naturally soft, calming, and pleasant speaking voice., • Extremely polite, respectful, and professional on the phone., • Patient, attentive, and an excellent listener., • Always answers calls and messages promptly and keeps communication flowing., • Highly dependable and available when the boss needs assistance., • Able to stay calm during stressful situations and solve problems without becoming overwhelmed., • Naturally kind and easy to work with, creating positive relationships with clients, vendors, and staff., • Excellent attention to detail and outstanding organizational skills., • Strong multitasking abilities while maintaining accuracy., • Trustworthy, discreet, and able to handle confidential information with professionalism., • Takes initiative instead of waiting to be told what to do., • Maintains a positive attitude and treats everyone with courtesy and respect., • Must have the flexibility and availability to travel throughout the New York City, New Jersey, and Tri-State area to assist with business meetings, events, festivals, errands, appointments, and other executive responsibilities. Responsibilities • Serve as the boss’s primary point of contact, handling calls, messages, and communications professionally., • Answer incoming calls with a warm, calming, and confident demeanor., • Manage schedules, appointments, reminders, and daily priorities., • Coordinate travel, hotels, transportation, and business logistics., • Accompany the boss to meetings, networking events, trade shows, festivals, and other business functions throughout the NYC/NJ Tri-State area when needed., • Communicate with customers, vendors, and business partners professionally., • Follow up on important tasks so nothing is overlooked., • Keep the boss informed of important developments while filtering distractions., • Help solve problems quickly and efficiently, allowing the boss to focus on growing the business., • Support hiring, scheduling, interviews, and administrative projects as needed., • Be flexible and available when important business matters arise. The Right Person We’re looking for someone who genuinely enjoys helping others succeed. You should be someone whose calm personality helps reduce stress, whose voice makes people feel comfortable, and whose professionalism reflects positively on the business. You are reliable, loyal, emotionally intelligent, and someone people naturally enjoy speaking with. This position offers opportunities to grow into a full-time Executive Assistant role with increased responsibilities, travel, and long-term career advancement for the right candidate.

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