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  • Outdoor Sales Experts Wanted | If You Can Sell, You Can Earn Big
    Outdoor Sales Experts Wanted | If You Can Sell, You Can Earn Big
    9 days ago
    Full-time
    Manhattan, New York

    Ticket Sales Agent – Join NYC's Fastest-Growing Tour Company Location: Times Square, Manhattan, New York Company: NY Iconic Tours Ready to Turn Your Sales Skills Into Serious Income? NY Iconic Tours is looking for driven, outgoing, and experienced sales professionals to join our outdoor ticket sales team in the heart of Times Square. Every day, thousands of visitors come to New York looking for unforgettable experiences. Your job is to connect with them, recommend the right tour, and close the sale. If you're confident, persuasive, and enjoy talking to people, this is your chance to earn exceptional income with one of New York City's fastest-growing sightseeing companies. What You'll Do • Approach and engage tourists in busy, high-traffic areas., • Sell Hop-On Hop-Off bus tours, sightseeing cruises, and attraction packages., • Explain tour features, schedules, and promotions., • Process payments using company-issued mobile devices., • Provide outstanding customer service before and after each sale., • Achieve and exceed daily and weekly sales goals., • Represent NY Iconic Tours with professionalism and enthusiasm. Qualifications • Sales experience preferred (ticket sales, canvassing, retail, hospitality, promotions, fundraising, telecommunications, or direct sales)., • Strong communication and customer service skills., • Positive attitude and confidence approaching new people., • Ability to work outdoors for extended periods., • Self-motivated, dependable, and goal-oriented., • Comfortable working in a fast-paced environment., • Must be legally authorized to work in the United States., • Bilingual candidates are a plus. Compensation • Competitive hourly pay plus uncapped commissions., • Daily incentives and weekly performance bonuses., • Top performers earn $200–$1,000+ per day., • Unlimited earning potential based on performance., • Opportunities for rapid promotion into Team Lead, Supervisor, and Management positions. Why Join NY Iconic Tours? • Work in the heart of Times Square with thousands of potential customers every day., • Receive ongoing sales coaching and professional development., • Build a rewarding career with a growing tourism company., • Be recognized and rewarded for outstanding performance., • Join a supportive, energetic, and results-driven team. Schedule • Full-time and part-time opportunities available., • Flexible shifts., • Weekend and holiday availability preferred. Apply Today Walk in for an interview Monday through Sunday, 12:00 PM–4:00 PM. NY Iconic Tours 723 7th Avenue, 4th Floor New York, NY 10019 If you know how to sell, we want to meet you. Join NY Iconic Tours, earn uncapped commissions, and build a career where your success determines your income. Apply today and start earning immediately!

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  • Market Stall Sales Assistant
    Market Stall Sales Assistant
    17 days ago
    $18 hourly
    Part-time
    Clinton Hill, Brooklyn

    Job description: Work a farmers market stand every weekend! And eat delicious bagels while doing so. Similar to a barista, but it's bagels instead of coffee :) And the tips are great! Schedule: Saturdays, ~7:30a-3p. Different markets vary slightly. Sunday available too. You do NOT need to be available both days to be considered. Average take-home pay (incl. tips): $150-$250 ($18/hr + tips, which are weather dependent) Locations: all around NYC and a couple spots in nearby suburbs too (we provide transport!) Making sure you're reading this! If you did, please send us a personalized note after you apply, in the chat! Warning: our bagels are popular! There's often a line from opening until sellout, 4 or 5 hours later. You have to be go-go-go during that time. Requirements: • Great customer service and communication skills., • Confident knife skills to slice bagels (cut-proof glove provided)., • Be on your feet and active for 8 hours, • Comfortable working outdoors in various weather conditions including rain and wind., • Ability to lift 50lbs+ if needed, • Dependable, punctual, positive attitude! Preferred Qualifications: • Previous experience in food service or retail., • Familiarity with POS systems and cash handling., • Food Handler’s Certification - if you don't know what this is, Google it! You can get this after accepting the job. It's' easy!, • You have a drivers' license and would be comfortable driving a UHaul!

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  • Event Assistant
    Event Assistant
    4 days ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    Operations & Studio Assistant (Part-Time) FIA Balloons | New York City FIA Balloons is a women-owned luxury balloon and event décor company creating elevated, custom installations for brands, private events, and celebrations across New York City. We're looking for a proactive, organized, and hands-on Operations & Studio Assistant to help keep our day-to-day operations running smoothly. We are expanding into table scapes and events so we need more hands on people. This is the perfect role for someone who enjoys variety, takes initiative, and loves bringing creative projects to life behind the scenes. What You'll Do • Manage and organize inventory, supplies, and stock., • Keep the studio organized., • Run local errands, venue pickups, post office and shipping runs, and supplier pickups., • Prepare balloon orders, materials, and event kits before installations., • Assist with balloon installations and breakdowns at event venues., • Communicate professionally with venues, vendors, and delivery partners., • Help track inventory levels and reorder supplies when needed., • Organize files, receipts, and operational documents., • Support administrative tasks and other day-to-day business needs., • Step in wherever needed to ensure projects are completed efficiently. We're Looking For Someone Who Is • Highly organized and detail-oriented., • Proactive and able to work independently without constant direction., • Positive, energetic, and dependable., • Comfortable working in a fast-paced startup environment., • Good with their hands and excited to learn balloon styling and installations., • Professional when interacting with clients, venues, and vendors., • Physically able to lift event materials and work on-site., • Has a valid driver's license (preferred) and is comfortable traveling throughout NYC. Qualifications • Previous operations, administrative, hospitality, retail, or event experience is a plus but not required., • Excellent communication and organizational skills., • Comfortable using Google Workspace and basic business tools., • Flexible availability, including occasional evenings or weekends for events. Position Details • Part-time: Approximately 15–25 hours per week., • Location: Manhattan, with travel throughout New York City for events., • Opportunity to grow into a full-time operations role as FIA continues to expand. If you're someone who loves creating order, enjoys being on the move, and wants to help build a fast-growing creative company from the inside, we'd love to meet you.

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  • Barista
    Barista
    4 days ago
    $17–$20 hourly
    Full-time
    Greenpoint, Brooklyn

    Loco Cafe is seeking enthusiastic, dependable, and customer-focused Baristas/Café Team Members to join our team. In this role, you will prepare specialty coffee beverages, operate the point-of-sale (POS) system, prepare sandwiches and light food items, and provide outstanding customer service in a fast-paced café environment. We’re looking for individuals who take pride in their work, enjoy working as part of a team, and are passionate about creating a welcoming experience for every guest. Previous café or barista experience is preferred —we’re happy to train the right candidate with a positive attitude and a strong work ethic. Responsibilities • Prepare high-quality espresso beverages, coffee, tea, and specialty drinks according to Loco Cafe standards., • Operate POS systems accurately to process sales transactions efficiently., • Greet customers warmly, take orders, and provide excellent customer service to foster a positive atmosphere., • Handle cash register operations, process cash and card payments, and give correct change while maintaining accuracy in cash handling., • Maintain a clean, organized, and fully stocked coffee bar, kitchen, and dining area throughout each shift adhering to food safety and food handling standards., • Restock supplies as needed, including coffee beans, cups, lids, and other essentials to ensure smooth daily operations., • Follow food safety protocols and proper beverage preparation techniques to deliver high-quality drinks consistently., • Prepare sandwiches and other light food items while following food safety and sanitation guidelines. Experience • Prior experience in food service or café environments is preferred , training will be provided for the right candidate., • Demonstrated ability in retail sales transactions with basic math skills for cash handling and change calculation., • Familiarity with POS systems training will be available., • Strong customer service skills with the ability to communicate clearly and work efficiently under pressure., • Experience preparing espresso beverages and using commercial espresso equipment passion for coffee culture is highly valued., • Food preparation or sandwich-making experience is preferred., • Excellent time management skills to prioritize tasks during busy periods while maintaining attention to detail in food safety and cleanliness standards., • NYC Food Protection Certificate is a plus,, • Willingness to learn, receive feedback, and grow within the company. Embark on a rewarding journey where your enthusiasm fuels great experiences! We’re committed to supporting your growth with comprehensive training and a lively team environment that celebrates your contributions every day.

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  • Senior Research & Development Manager
    Senior Research & Development Manager
    6 days ago
    $105000–$145000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Sr. R&D Manager based out of our Greenpoint NYC office. This is a great opportunity for an experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as the company continues on its major growth. The ideal candidate is someone who is a true foodie, innovative, driven, and can thrive in a fast-paced environment (and loves ice cream!). The Senior R&D Manager will report directly to the VP of Commercialization. The main responsibility of this role is to ensure that Van Leeuwen Ice Cream continues to churn out the most innovative, high quality ice cream possible, keeping food trends and branding in mind always. This role will be based out of our Greenpoint, Brooklyn office and be in office at least four to five days a week. Job Responsibilities Flavor Innovation + Renovation • Lead developing new recipes that can be effectively commercialized while making sure they are of intended quality and cost, • Continually monitor existing recipes for flavor, texture, and appearance, and propose recipe changes based on product performance, • Create flavor concepts and formulas for LTO flavors (new store openings, collaborations, seasonal pints, events, etc), • Manage and maintain all of Van Leeuwen's formulations, • Build out costing models for all recipe development to confirm product P&L's, • Research flavor trends and innovations based on the ice cream industry, restaurant menus, internet trends, new ingredient innovation, and seasonal products, • Gather all necessary documents for internal ingredient and supplier approval, • Work with material suppliers on meeting our ingredient guardrails with existing or custom products, • Continually evaluate ingredients and suppliers based on costs, availability, or improving quality of our final product, • Receive, log, test, and approve samples of new or substitution ingredients before ordering for full scale production, • Participate in QA tastings to review amounts of inclusions and formula changes, and address production procedures and/or issues Co-Manufacturer Management • Support launches with co-manufacturers to maximize quality, productivity, and revenue, • Collaborate with QA/Food Safety and co-manufacturers to correct production related issues, • Work closely with the Supply Chain team to improve strategic decision-making and maximize production efficiencies, • Verify and cross-reference copacker BOMs to ensure products will meet intended standards, • Support in-person trials and first productions (up to 30% travel) Marketing/Wholesale & Retail • Write flavor descriptors for all new products including monthly specials, new toppings, or updated ingredients, • Work directly with collaborating brands and marketing team to create flavors, send samples, and get final BOMs approved and ingredients ordered for new flavors, • Work closely with Sales & Marketing to find portfolio gaps to create new CPG skus, • Ship samples of VL products to wholesale buyers and collaborating teams (often creating custom small batch samples), • Generate ingredients, allergen statements, and nutritional panels for CPG products., • Proof and approve final artwork for packaging alongside marketing and FSQ Job Requirements • 4 to 6 years of experience in an R&D or commercialization role, • Food Science or Engineering background required, • Dairy/Ice Cream Development Experience preferred, • Experience in Food Manufacturing ideal, • Proficiency in TraceGains, Google, and Microsoft product suites a plus, • Strong attention to detail, • Strong interpersonal and communication skills across external and cross-functional partners, • In-office 4-5x/week, • Innovative spirit and creativity, • Must be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines Compensation + Benefits $105,000 - 140,000m annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $105,000---$145,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • General Manager
    General Manager
    9 days ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Field Sales Representative (B2B
    Field Sales Representative (B2B
    11 days ago
    $20–$22 hourly
    Part-time
    Manhattan, New York

    Field Sales Representative (B2B) – $20/hr | Flexible Hours Location: Harlem & Manhattan, NYC Pay: $20/hour (20 hours for 1 week) + Performance Bonuses About Us Xhibitur Rewards helps local businesses increase repeat customers with a simple QR code-powered loyalty program. We're looking for an energetic Field Sales Representative to introduce our free pilot program to local businesses. Responsibilities • Visit assigned businesses in Harlem and surrounding neighborhoods., • Ask to speak with the owner, manager, or decision maker., • Introduce Xhibitur Rewards and our free pilot program., • Perform a quick product demo using your phone or tablet when needed., • Sign businesses up for the free trial or schedule a follow-up meeting., • Collect owner/manager contact information., • Leave business cards or marketing materials when appropriate., • Record daily visits, conversations, and results. Schedule • Monday–Friday, • 10:00 AM – 2:00 PM, • 20 total hours Qualifications • Friendly and confident communicator., • Comfortable approaching local businesses., • Sales, customer service, or retail experience is a plus., • Reliable, self-motivated, and organized., • Smartphone required. Daily Goals • Visit 20–25 businesses., • Speak with decision makers., • Complete product demos., • Generate free trial signups and qualified follow-up meetings. This is a great opportunity for someone who enjoys meeting people, representing a growing startup, and helping local businesses succeed. High performers may have the opportunity for future sales work as we expand.

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  • Store Lead
    Store Lead
    9 days ago
    $18.5 hourly
    Full-time
    Williamsburg, Brooklyn

    Experienced Leader – Join Our Team! We are looking for a dedicated and detail-oriented Leader to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role The Leader is a well-trained and developed employee with strong specialty coffee experience, who has shown the skills to assist in daily operations of the coffee shop, acts in accordance with the company’s mission and values, and directs their fellow team members on shift to ensure our standard operating procedures and hospitality goals are being met. The Leader serves as a model employee for the team. They provide superior customer service, execute beverages according to recipes provided by the educational department, and assist in training and support for the baristas. Key Responsibilities • Operate under the direction of the General/District Manager., • Provide attentive, courteous, and friendly service to customers ensuring they have a positive experience. Work alongside the team in making drinks and serving customers., • Act with integrity and knowledge to promote Devoción’s culture, values, mission, and code of ethics. Lead by example., • Train new hires on drink procedures, customer service, opening/closing procedures, etc, and track their progress using the Training Guide., • Maintain A grade and DOH compliance in the cafe. Ensure DOH procedures are being followed and applied by everyone., • Assist with inventory management and work closely with management to achieve company targets on waste and COGs., • Maintain the store appearance and confirm all equipment, small wares, furniture, etc, are in good working condition. Guarantee company cleanliness standards are being met., • Confirm that all daily checklists are being followed and applied by the team., • Ensure accurate cash handling procedures, bank deposits, and financial reporting via Slack., • Direct and oversee comprehensive inventory counts (e.g. weekly, monthly, quarterly) for all food, beverage, and supply items., • Follow company guidelines for all merchandise and marketing material displays, such as signage for pour overs and Women in Coffee Series., • Immediately communicate any suspected policy infractions or insubordination by team members to the District Manager for further assessments and determinations to be made by management. Requirements • Experience:, • 2 years of experience of leadership or shift management in a cafe or retail operations, including advanced knowledge of traditional espresso equipment and pour over standards., • Skills:, • Natural leadership skills, kindness, and strong work ethic., • Strong multi-tasking skills, ability to adapt quickly to daily challenges., • Be able to direct and motivate a diverse group of staff members., • Ability to provide coverage on off days for absent baristas as needed., • Education:, • NYC Food Handlers Certificate required., • Availability:, • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. __________________________________________ Compensation & Benefits • Salary: $18.50 per hour. We guarantee our baristas will earn at least $24.50 per hour inclusive of tips (we will pay the difference if not)., • Additional 5% quarterly bonus., • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Warehouse Assistant
    Warehouse Assistant
    22 days ago
    $17 hourly
    Part-time
    Long Island City, Queens

    We have a great opportunity for a Warehouse Assistant to join our Warehouse team in Long Island, NYC. For over 50 years, Rough Trade has championed the best new music from around the world, earning the trust of customers, artists, and the global music industry alike. Known for creating one-of-a-kind music retail experiences, Rough Trade sits at the heart of music culture. Working at Rough Trade is a unique opportunity to join one of the largest independent music retailers in the world, and to work in a vibrant and exciting environment where every day is truly different. The ideal candidate will thrive in a fast-paced, customer-orientated environment. Your duties and responsibilities will include: • Picking, Capturing & Packing orders to required standards., • Requires the capability to repeatedly lift up to 50 lbs throughout the day, which includes performing repetitive motions necessary for order picking and packing., • Receiving & sorting deliveries from suppliers., • Filing and accurately preparing stock., • Shipping orders through our carriers., • Stock control to maintain an accurate inventory., • Maintaining a clean & organised work environment. The ideal candidate should be organised, hardworking, confident, trustworthy, diligent, and reliable, and should also possess the following skills and experience: • Good attention to detail, • Ability to work quickly and to tight deadlines, • Ability to work well under pressure, • Some experience working in a similar role, preferably dealing with vinyl records, • Self motivated, • Experience with Shopify and warehouse inventory systems The successful candidates may be required to work over the weekend when needed. A permanent position may become available for the successful applicant. Benefits: • Employee discount, • Opportunities for advancement Work Location: In person

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  • HR Business Partner
    HR Business Partner
    4 days ago
    $100000–$125000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a strategic, business-minded HR Business Partner to partner closely with our Retail Operations leadership team during our next stage of growth. This role serves as the primary People partner for a portfolio of retail markets, helping leaders build high-performing teams while balancing employee experience with operational excellence. The ideal candidate combines strong business acumen with deep expertise in employee relations, organizational effectiveness, talent management, and employment law. They are equally comfortable coaching senior leaders through difficult decisions, analyzing workforce trends, leading organizational initiatives, and rolling up their sleeves to solve complex employee issues. Success in this role requires someone who can influence without authority, build credibility quickly, navigate ambiguity, and translate business priorities into practical people strategies. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model, being in the office three days a week. Job Responsibilities Strategic Business Partnership • Serve as the trusted People partner to Regional Directors, GMs, and cross-functional leaders., • Influence business decisions through a people lens, balancing employee experience, operational performance, legal compliance, and financial outcomes., • Coach leaders on organizational design, change management, succession planning, workforce planning, and leadership effectiveness., • Use workforce data and business insights to identify trends, risks, and opportunities, recommending proactive solutions. Leadership Coaching & Organizational Effectiveness • Coach leaders through performance management, difficult conversations, talent decisions, and organizational challenges., • Develop leadership capability by providing guidance on feedback, accountability, communication, and team effectiveness., • Partner with Learning & Development to identify capability gaps and leadership development opportunities., • Support succession planning and talent reviews across assigned business groups. Employee Relations & Risk Management • Lead complex employee relations matters, investigations, conflict resolution, and sensitive workplace issues., • Ensure consistent application of company policies while exercising sound business judgment., • Monitor emerging employment law changes and ensure operational compliance across multiple states., • Advise leaders on Workers' Compensation cases, medical accommodations, leaves of absence, disciplinary actions, and separations. Talent & Performance • Partner with leaders to drive the annual performance management process, calibration discussions, and development planning., • Support talent planning initiatives including promotions, internal mobility, retention strategies, and high-potential development., • Identify turnover trends and partner with operations to improve retention and engagement. Employee Experience & Culture • Champion Van Leeuwen's culture and values while helping leaders create inclusive, high-performing teams., • Partner with business leaders to improve engagement through thoughtful communication, recognition, and development initiatives., • Act as a visible and trusted resource for employees across assigned markets. Operational Excellence • Partner with Recruiting, Payroll, Benefits, and HR Operations to ensure an exceptional employee experience., • Support organizational changes including restructures, reductions in force, new market openings, and operational transitions., • Maintain compliance across documentation, investigations, corrective actions, unemployment claims, workers' compensation, and labor audits., • Identify opportunities to simplify, automate, and improve People processes. Projects & Continuous Improvement • Lead cross-functional People initiatives that improve business performance and employee experience., • Participate in company-wide projects including policy development, compensation initiatives, leadership programs, engagement surveys, and technology implementations., • Drive change management efforts for organizational initiatives. Job Requirements • Bachelor's degree in Human Resources, Business, or a related field preferred., • 7+ years of progressive HR experience, including HR Business Partner experience supporting multi-site operations., • Experience partnering with senior operational leaders in retail, hospitality, restaurant, or other multi-unit environments strongly preferred., • Strong knowledge of federal, state, and local employment laws across multiple states., • Demonstrated experience leading complex employee relations investigations and coaching leaders through sensitive issues., • Strong business acumen with the ability to understand operational drivers and influence business outcomes., • Experience with organizational design, workforce planning, change management, and talent management., • Excellent communication, facilitation, and relationship-building skills., • Ability to analyze workforce metrics and translate insights into actionable recommendations., • Comfortable operating in a fast-paced, high-growth environment with changing priorities., • Willingness to travel to assigned markets (approximately 15–20%)., • Must be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines. Success in This Role The successful HR Business Partner will: • Build trusted relationships with operational leaders., • Influence decisions through data, judgment, and credibility rather than authority., • Anticipate people risks before they become business problems., • Balance employee advocacy with business needs., • Drive consistency while remaining pragmatic and solutions-oriented., • Help develop stronger leaders and healthier teams., • Contribute meaningfully to the evolution of Van Leeuwen's People function as the company continues to grow., • Ability to balance multiple projects. Compensation + Benefits $100,000 - $125,000 annual compensation depending on experience, paid weekly. Eligible for discretionary annual 10% bonus. • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)., • Medical, Dental + Vision Insurance with 70% Employer Contribution., • 401k with up to 4% Employer Match., • Cell Phone Reimbursement Plan., • Wellness Reimbursement Plan., • Flexible Time Off - No accrual required., • Paid Sick Time., • Paid one month sabbatical (eligible after 4 years of continued employment)., • Yearly Performance Reviews. Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $100,000---$125,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Director of FP&A
    Director of FP&A
    2 days ago
    $185000–$215000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Director of Financial Planning and Analysis based out of our Brooklyn home office. This is a great opportunity for an experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as the company embarks on its next stage of major growth. The ideal candidate is someone who is experienced with Financial Planning and Analysis, innovative, driven and can thrive in a fast-paced environment (and loves ice cream!). Reporting directly to the CFO, the Director of FP&A will be a trusted partner responsible for leading planning, forecasting, and analytics while providing financial clarity to support day-to-day and strategic decisions. You'll build and evolve our financial models, improve data accuracy and visibility, and develop tools that enable leaders across the organization to act with confidence. This role requires both strategic perspective and a roll-up-your-sleeves mindset, ideal for someone who loves digging into data and leading FP&A in a fast-moving operating environment. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least three days a week. Job Responsibilities Lead FP&A Function • Own budgeting, forecasting, reporting, and analysis across entire business, • Build and maintain robust models to forecast revenue, margin, and cash flow, • Develop scenario analyses and models to evaluate growth and investment decisions, • Lead cash forecasting to support investment and working capital management Reporting & Insights • Create monthly and quarterly management reporting packages that explain results, variance drivers, and forward-looking implications, • Collaborate with Sales, Marketing, Operations, and Supply Chain to link financial performance to business drivers, • Work closely with the Controller and Operations teams to analyze product and channel-level profitability, pricing strategies, and cost structures, • Assist the CFO with board reporting, capital allocation decisions, and other high-impact projects Data & Systems • Partner with Accounting and IT to improve data flows between NetSuite, BI platforms, and planning tools; automate where possible, • Establish scalable, repeatable processes that bring accuracy to planning cycles Job Requirements • Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or CPA preferred, • 8 to 12 years of progressive FP&A experience, with at least 3+ years leading FP&A in a CPG, food & beverage, or retail environment, • Strong technical modeling skills with mastery of Excel/Google Sheets, including pivot tables, nested formulas, and scenario modeling, • Proven ability to synthesize large data sets into actionable insights; experience building and maintaining dynamic dashboards a plus, • Experience partnering directly with a CFO or senior leadership team in a growth-stage or resource-constrained environment, • Solid understanding of P&L management, cash flow, and key business metrics in CPG or manufacturing contexts, • Highly collaborative, curious, and comfortable in a fast-paced, entrepreneurial setting Compensation + Benefits $185,000 - $215,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus potential • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with up to 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off, • Paid Sick Time, • Yearly Performance Reviews, • Paid One-Month Sabbatical after 4 years of continuous employment Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $185,000---$215,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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