Medical Office Receptionist
9 days ago
Rockville Centre
Job Description About Us: We are a compassionate and professional medical practice dedicated to providing high-quality patient care. Our team is committed to creating a positive and welcoming environment for our patients from the moment they walk through the door. Job Summary: We are seeking a friendly and organized Medical Office Receptionist to be the first point of contact for our patients. The ideal candidate will have excellent customer service skills, a strong attention to detail, and the ability to manage administrative tasks efficiently. This role is crucial for ensuring a smooth and positive experience for every patient who visits our office. Key Responsibilities: * Patient & Visitor Reception: * Greet and welcome all patients and visitors in a warm and professional manner. * Check in patients, verify their information, and direct them to the appropriate area. * Answer, screen, and forward incoming phone calls, taking accurate messages as needed. * Scheduling & Records: * Schedule and confirm patient appointments, managing the appointment calendar efficiently. * Collect and update patient information, including insurance details and medical history. * Maintain patient records and ensure all information is accurate and confidential in compliance with HIPAA. * Handle medical record requests from other offices or patients. * Administrative & Financial: * Collect co-pays, deductibles, and other payments from patients. * Prepare and process daily reports and paperwork. * Assist with general administrative duties such as filing, faxing, and managing office supplies. * Communication & Support: * Communicate effectively with doctors, nurses, and other staff members to ensure a seamless workflow. * Address patient inquiries and provide information about the practice and its services. * Resolve minor patient issues or complaints with professionalism and care. Qualifications: * Proven experience in an administrative or customer service role, preferably in a medical office or healthcare setting. * Excellent verbal and written communication skills. * Strong organizational skills and meticulous attention to detail. * Proficiency in medical office software and electronic health records (EHR) systems. * Knowledge of healthcare regulations and patient privacy laws (e.g., HIPAA). * Ability to multitask and manage competing priorities in a fast-paced environment. * High school diploma or equivalent is required. Physical Requirements: * Primarily a sedentary role, but may require occasional standing, walking, and lifting of office supplies (up to 20 lbs). Company DescriptionPrivate medical practice with 2 offices located in Rockville Centre, and Lawrence NY that provide pulmonary and sleep medicine services.Private medical practice with 2 offices located in Rockville Centre, and Lawrence NY that provide pulmonary and sleep medicine services.