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Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Reporting to the Senior Director of Environmental, Health and Safety (EHS), the Senior Environmental, Health, and Safety Manager (Sr. EHS Mgr.) will support the development and implementation of the Division environmental, health and safety and security (EHS&S) strategy. Incumbent interfaces with the corporate EHS team to implement corporate initiatives at the Division and Region level. Under limited direction, serve as the Regional contact responsible for evaluating, coordinating development and implementation, and supporting EHS&S risk programs in their assigned region to allow management to monitor, and strengthen compliance with EHS&S regulations. Will take action to support compliance with federal and state EHS&S regulations and requirements including advising managers on safe work methods, practices and the elimination of hazardous conditions and environmental hazards. Investigates incidents including near miss events to identify and reduce root causes at the project and throughout the region and manage the necessary reporting to ensure proper reporting both internally and to external regulatory agencies. The role will require field presence including oversight, operational support, and direction for all EHS programs, working with the corporate team to improve the effectiveness of EHS activities, coach operational safety leaders and provide training to develop and strengthen all staff's knowledge and field execution of safe work and environmental practices. Primary Duties/Responsibilities: • In coordination with the Senior Director of EHS develop and provide safety leadership training, workshops, coaching and resources., • Conduct risk assessments to identify project and region opportunities. Communicate risk and develop, implement, and manage EHS risk reduction plans. Will include support to the EHS audit program., • Serves as a mentor and resource for Site Safety Coordinators and Project Management., • Lead Division training program in consultation with the Senior Director of EHS. Act as Division lead for Corporate training initiatives. Develop EHS training resources and provide field training and coaching for site trainers., • Support safety culture assessments (Deep Dives) and development of strategy to engage staff and improve sustainability of EHS programs., • Support implementation of EHS leading indicator and behavioral based safety, conventional observation and unique implementation for specific project needs, to support proactive safe behaviors., • Provide EHS due diligence for new business and EHS support for Project Start-Ups., • Assist operations with compliance for applicable environmental and H&S regulations., • Coordinates industrial hygiene support to protect employee’s health., • In coordination with the Senior Director of EHS support Senior Leadership team meetings and activities., • Assist in review, update, and development of corporate EHS standards, policies, and procedures., • Manage, assist and support documentation of investigations to ensure identification of causal factors and support risk reduction plans. Includes coordination with workers’ compensation coordinator., • Monitor and maintain EHS data, review OSHA logs, and provide periodic EHS reports., • Assists in the development of Project EHS budgets and Project EHS goal setting. Work Environment: • Spends 40% of time in an office environment and 60% at projects., • Travel may periodically be on short notice., • Project exposure includes facility, remote locations and field environments including work zones., • Frequent travel is expected., • Must be available for on-call response to emergencies., • Possible Work Hazards: May be exposed to hazards including high noise, heavy machinery, chemicals, outside weather conditions and temperature extremes when visiting plant and field environments. Will be routinely required to wear personal protective equipment where appropriate due to location and task hazards. Protective equipment includes, but is not limited to, safety eyewear, footwear, hard hat, gloves, hearing protection, and specialized clothing where applicable. Exposed to possible travel hazards.Qualifications Education/Experience/Background: • Bachelor of Science Degree in Safety, environmental engineering, or equivalent., • 7-10 years of related experience in Environmental, Health & Safety and Security compliance., • 5 years of work experience in the water and wastewater industry, laboratory, or other utility industry., • Successful record of coaching and developing safety engagement and leaders. Knowledge/Skills/Abilities: • Strong coaching, presentation and teaching skills., • Strong communication (oral and written), interpersonal skills and problem solving abilities., • Strong aptitude for strategy development and execution., • Ability to balance changing and potentially conflicting priorities., • Ability to self-organize, prioritize, and drive own work schedule., • Ability to work individually, in a team and interact with all levels within the Region., • Maintain thorough and specialized knowledge of health and safety (OSHA), security (DHS) and environmental (EPA) guidelines and corresponding state requirements., • Willing and able to work with field staff evaluating, coaching, and supporting safety and environmental compliance extensively (70%)., • Willing and able to travel between three facilities in Nassau County (50-70%)., • Must be available (24/7) to respond to & assist with injury and/or environmental emergencies., • Willing to work extended work schedules (as needed) to accomplish Division’s needs., • Proficient knowledge of Google programs including Sheets, Docs, Gmail, and Slides. Required Certification/Licenses/Training: • OSHA 10hr Construction certification or the ability and willingness to obtain this certification is required., • Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH) or the ability and willingness to obtain these certifications is desired., • Must hold a valid driver license with a satisfactory driving record to maintain minimum company required insurance coverage. Physical Requirements: • Regularly stands, walks, climbs stairs and ladders, sits; uses hands and fingers, reaches with hands and arms, stoops, kneels, crouches, or smells., • Ability to tolerate confined spaces, heights, lift and carry materials with the capacity of lifting 50 pounds., • Vision abilities required by this job include distinguishing color, close and distance vision., • Position may require long periods of time sitting in front of and working on a computer., • Position requires frequent travel by auto. Additional Information Pay Range: $115000 to $140000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. The Courier is responsible for the timely and secure transportation of documents, materials, and individuals between Nassau County Office of Mental Health, Chemical Dependency and Developmental Disabilities Services (NCOMHCDDDS) and Nassau County mental health programs. In addition to courier responsibilities, the position utilizes personal lived experience and Peer Specialist training to provide support and encouragement to individuals in their recovery from mental health challenges. Courier duties may extend throughout the agency as needed, including the transportation of clients, paperwork, supplies, and other items to support agency-wide operations. Essential Duties and Responsibilities • Conduct documentation as required., • Complete training as required., • Perform other duties as requested., • Responsible for the commuting of written materials, packages, booklets, etc. from agency to agency and department to department within the agency, some of which is of a confidential nature., • Communicates and organizes pick-ups from agency designees with regard to courier materials and duties., • Transports clients to and from appointments., • Flexibility to respond to the changes and additions to courier activities., • Reports on whereabouts to supervisor., • Stays in contact with supervisor throughout the day.Requirements: Education: High School degree required. Bachelors Degree / Masters Degree preferred. Experience • Clean NY State Driver’s License required, Must be a safe driver, • Lived experience with trauma and recovery preferred., • Prior mental health experience a plus. Skills/ Ability • Clean NYS Driver’s License, must have own transportation., • Microsoft Word, Outlook, Internet, Data entry. Must have home computer and internet access., • Must have own cell phone. Strong verbal and written communication skills required.

Enjoy making a difference? Join the team at Family Residences and Essential Enterprises, Inc. (FREE), enriching the lives of others, one individual at a time. FREE benefits and proudly supports more than 5,500 individuals with intellectual/developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy. The Assistant Manager Structured Day Program TBI/NHTD supports the daily operation and delivery of person-centered services to participants with traumatic brain injury and/or individuals receiving NHTD services. The position helps ensure a safe, supportive, and engaging program environment while coordinating activities and services designed to maintain and enhance participants' functional abilities, independence, and community integration. The Assistant Manager supports treatment planning, interdisciplinary communication, participant documentation, attendance tracking, Medicaid billing documentation, and program activities in accordance with individual service needs, organizational requirements, and applicable regulatory standards. Duties, Responsibilities, and Essential Functions • Supports the daily operation of the Structured Day Program and promotes a safe, comfortable, supportive, and engaging environment for all participants., • Develops and maintains a monthly calendar of activities and events based on participants' interests, needs, abilities, and individual goals, and posts the calendar at least five (5) days prior to the end of each month., • Provides or coordinates assessment, training, supervision, and assistance related to self-care, medication management, task completion, communication, interpersonal skills, problem-solving, socialization, sensory-motor skills, mobility, and community transportation., • Supports participants in developing and maintaining skills necessary for greater independence in the community, including money management, household management, community integration, volunteerism, and employment-related skills., • Attends required treatment plan meetings and completes and submits all required documentation in accordance with program requirements., • Maintains regular communication with participants' treatment team members, including a minimum of quarterly contact, to support coordination and continuity of services., • Monitors participant participation, progress, and changing needs and communicates relevant observations, concerns, and service updates to the appropriate supervisor and treatment team members., • Completes accurate daily progress notes for all participants and ensures documentation is submitted within 72 hours of service provision., • Maintains accurate daily attendance records for all participants in accordance with program requirements., • Prepares required Medicaid billing documentation and submits all documentation to the supervisor no later than the seventh day of the following month., • Implements individualized activities and services that support participants' functional, behavioral, social, and community-living goals and provides opportunities to practice these skills in appropriate settings., • Ensures participant records and program documentation are complete, accurate, timely, and maintained in accordance with organizational, Medicaid, and regulatory requirements., • Performs other related duties as assigned to support the effective operation and quality of the Structured Day Program., • Ensures that all required documentation (paper and electronic) is completed/processed appropriately, in a timely manner, and meets quality and compliance thresholds. Responsibilities of All FREE Employees • Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community., • Complies fully with FREE's confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees., • Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk., • Coordinates, supports, attends and participates in all required events/meetings/reviews/committees, including ones outside of standard working hours., • Meets all job requirements and stays in compliance., • Adheres to FREE's standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations. Qualifications • Education: Bachelor's degree in human services, psychology, social work, or another related field required., • Experience: Minimum of two (2) years of experience developing and implementing day habilitation plans, providing vocational education services, providing residential habilitation service, and/or providing job coaching/supportive employment services required., • Specialized Training, Licenses, Certifications: A valid NYS Personal Care Aide (PCA) certification in either Home Health Care Aide certification or Nurses Aide Certification is required. Must be maintained and remain in good standing. Qualified candidates who do not currently hold a PCA certification may be considered if they sign an education agreement and obtain certification within four (4) months of hire., • Knowledge, Skills, Competencies, and Abilities: Proficient writing skills with grasp of basic grammar and spelling; computer skills with the ability to learn and use various applications; must be efficient, well organized, and have excellent verbal and written communication and interpersonal skills; demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential; knowledge of DOH and other relevant regulations., • Other Requirements: Valid Driver's License and satisfy criteria to be an agency driver required. Work Environment This role is performed in-person at the program site with travel between FREE and community locations required. Transporting individuals in an agency vehicle and using wheelchair lifts is required. Physical Requirements • Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours)., • Employee is required to effectively communicate both verbally and in writing., • Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets., • Employee is required to reach with hands and arms., • Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed., • Employee is required to be able to lift 50 pounds at a time. Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE. FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Enjoy making a difference? Join the team at Family Residences and Essential Enterprises, Inc. (FREE), enriching the lives of others, one individual at a time. FREE benefits and proudly supports more than 4,000 individuals with intellectual/developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy. POSITION SUMMARY The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their Personal Outcomes. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their overall health and safety. This role requires the ability to speak, read, and write in English at a level sufficient to successfully complete required training, understand and follow support plans, communicate with care teams and providers, accurately document services and patient information, and to comply with health and safety standards. DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS • Works with the people we support to help them identify and realize their personal life goals., • Advocates with the people we support in a variety of situations., • Works with the people we support to teach them new life skills., • Works in partnership with the people we support to promote their health and safety., • Assists the people we support to overcome barriers and challenges to establishing and maintaining a network of relationships and valued social roles., • Works with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals., • Provides positive behavior support to the people we support as necessary., • Prevents, recognizes and reports abuse toward the people we support., • Accurately documents service provision, daily notes and other information as required., • Promotes and supports community involvement for the people we support., • Transports clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle., • Performs other healthcare-related tasks as needed., • Ensures that all required documentation (paper and electronic) is completed/processed appropriately, in a timely manner, and meets quality and compliance thresholds., • Performs other duties as assigned., • Residential Setting Essential Functions (additional):, • Administers bedside or personal care as needed (OPWDD Only)., • Assists with personal care and hygiene as needed., • Cares for individuals during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles., • Performs housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands., • Plans, shops for, or prepares nutritious meals or assists individuals in planning, shopping for, or preparing nutritious meals. Responsibilities of All FREE Employees • Always communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community., • Complies fully with FREE's confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees., • Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk., • Meets all job requirements for participating in or delivering training., • Adheres to FREE's standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations. QUALIFICATIONS • Education: High School Diploma or equivalent is required, • Experience: Experience performing related job duties preferred, • Specialized Training, Licenses, Certifications: Not required, training will be provided upon hire as needed, • Knowledge, Skills, Competencies, and Abilities:, • Functional proficiency in spoken and written English, • Proficient computer skills preferred, • Proficient writing skills with grasp of basic grammar and spelling, • Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential, • Must be efficient, well organized, and have excellent communication skills, • Other Requirements:, • 18 years of age or older, • Valid Driver's License and satisfy criteria to be a driver for the agency required, • Based on business needs, loss of driving privileges may result in change of work location, shift, weekly hours, or termination of employment. WORK ENVIRONMENT This role is performed in-person, travel in an agency vehicle is required from agency drivers. PHYSICAL REQUIREMENTS • Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours), • Employee is required to effectively communicate both verbally and in writing, • Employee is required to reach with hands and arms, • Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed, • Employee is required to be able to lift 50 pounds at a time Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE. FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Enjoy making a difference? Join the team at Family Residences and Essential Enterprises, Inc. (FREE), enriching the lives of others, one individual at a time. FREE benefits and proudly supports more than 4,000 individuals with intellectual/developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy. POSITION SUMMARY The primary role of the Medical Support Specialist (MSS) is to provide supervision and oversight to the people residing in the specialized Atlantic ICF residence who demonstrate high medical needs. The MSS works with the people we support in order to help them achieve their personal outcomes. This includes working with them to develop daily living and informed decision-making skills while also supporting their health and safety. The MSS also assists with active treatment including goal planning, community integration and inclusion. This role requires the ability to speak, read, and write in English at a level sufficient to successfully complete required training, understand and follow support plans, communicate with care teams and providers, accurately document services and patient information, and to comply with health and safety standards. DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS • Provides hands on support and guidance to help the people we support identify and achieve their personal life goals, • Ensures medical equipment is in working condition and communicates any issues promptly to management and nursing, • Advocates with and for the people we support in a variety of situations, • Assists with continuity of care and provides support outside the facility as requested, • Provides continuous ongoing active treatment in accordance with federal guidelines and the persons activity plan/schedule, • Works with the people we support to teach them new life skills, • Works with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals, • Assists the people we support to overcome barriers and challenges in establishing and maintaining a network of relationships and valued social roles, • Documents service provision, daily notes, and other information accurately, as required, • Provides positive behavior support to the people we support as necessary, • Works in partnership with the people we support to promote their health and safety, • Prevents, recognizes, and reports abuse toward the people we support, • Tracks and documents community integration and outings for the people we support, • Ensures that all required documentation (paper and electronic) is completed/processed appropriately, in a timely manner, and meets quality and compliance thresholds, • Performs other duties as assigned Responsibilities of All FREE Employees • Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community, • Complies fully with FREE's confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees, • Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk, • Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours, • Meets all job requirements and stays in compliance, • Adheres to FREE's standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations QUALIFICATIONS • Education: High School Diploma or equivalent required, • Experience: Minimum of six (6) months of experience providing services and direct supports to people with disabilities required Experience with high medical needs programs preferred., • Specialized Training, Licenses, Certifications: Valid CPR/FA and SCIP certifications required (provided upon hire if needed) Valid AMAP certification required (must obtain within 120 days of hire), • Knowledge, Skills, Competencies, and Abilities: Proficient computer skills preferred Functional proficiency in spoken and written English Proficient writing skills with grasp of basic grammar and spelling Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential Must be efficient, well organized, and have excellent communication skills, • Other Requirements: 18 years of age or older No convictions for crimes that preclude a person from working with members of a vulnerable population Valid driver's license and satisfy criteria to be an agency driver required Based on business needs, loss of driving privileges may result in change of work location, shift, weekly hours, or termination of employment. WORK ENVIRONMENT This role is performed in-person. Some travel between FREE and community locations required. PHYSICAL REQUIREMENTS Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours). Employee is required to effectively communicate both verbally and in writing. Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets. Employee is required to reach with hands and arms. Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed. Employee is required to be able to lift 50 pounds at a time. Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE. FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Job Description RiseWell Community Services is seeking a full-time Program Admin Assistant to assist the Young Adult ACT program in West Babylon, NY In this role, you will provide ongoing administrative support to the Young Adult ACT program and staff. Oversee the maintenance of client documentation needed and responsible to ensure timely completion and submission of billing. QUALIFICATIONS: A minimum of one year experience completing administrative tasks in an office setting with at least one year of medical billing experience. Training/certificate for billing and coding is preferred. A valid and clean NY State driver license, fingerprinting, criminal record check, and approval from NYS Office of Mental Health. Background check required. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness, and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children. For more information about RiseWell Community Services, please visit our website: https://www.risewell.org/. Mon-Fri 9AM - 5PM

Job Description RiseWell Community Services is seeking a dedicated Licensed Practical Nurse (LPN) to join our Assertive Community Treatment (ACT) Team in West Babylon, NY. This part-time position offers a unique opportunity to make a meaningful impact in the lives of individuals living with serious mental illness by providing community-based, recovery-oriented support. JOB FUNCTION: Provide management and administration of medications, in conjunction with the psychiatrist, and registered nurse as a member of a mobile, multidisciplinary treatment team for persons with severe and persistent mental illness. QUALIFICATIONS: Currently licensed as a Licensed Practical Nurse by the New York State Education Department. Valid and clean NY State driver license. Minimum of 1 year of psychiatric experience in a treatment or rehabilitation setting. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! ESSENTIAL FUNCTIONS: • Responsible for conducting routine mental status exams., • Assesses physical health needs., • Makes appropriate referrals to community physicians and community based services., • Provides management and administration of medications and IM injections in conjunction with psychiatrist., • Participates on team that delivers an integrated array of treatment, rehabilitation and support services, customized to each person. Shares in the joint responsibility for integrated plan. Participates in team interactions producing regular ongoing transfer of information and skills., • Provides the majority of services in community. Participates in rotating 24-hour crisis coverage and response., • Comply with agency Compliance Plan and False Claims Policy by preventing, detecting and reporting any potential healthcare abuse and fraud. Report any potential non-compliance and comply with all other federal, state and local regulations applicable to this job description., • Utilize all agency based IT applications pertaining to this job description in a proficient manner., • Remain current on changing developments in individual field of expertise., • Perform all other job duties as assigned. COMPETENCIES: • Knowledge of nursing assessment methods., • Ability to work within team setting., • Skilled in counseling techniques through education, or training, or work experience., • Ability to work as a generalist., • Must maintain licensed as a practical nurse in New York State. The world does not run out of people to help…and we need people like YOU to help us make a positive change in the community! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/ 21 hours a week

Job Description JOB DEFINITION: The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to adults diagnosed with a severe mental illness, with multiple medical co-morbidities and/or co-occurring substance abuse disorders. The Care Coordinator advocates for and supports the client, engages with community agencies/health care providers and others on the client's behalf to ensure access to services, to increase wellness self-management and to reduce emergency room visits and/ or hospitalizations. The Care Coordinator will provide expert support and psychosocial and/or substance abuse interventions, and resources to aid in the consumer's care while maintaining focus on outcomes and best practices. The Care Coordinator must be available on an as-needed basis 24 hours a day, 7 days a week. EDUCATIONAL REQUIREMENTS: Bachelor's Degree or Master's Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy. Degrees in other related areas may be considered. EXPERIENCE REQUIRED: • For H.S. Diploma/GED level candidates, four (4) years of related human service and direct service experience required., • For B.A. level candidates, one (1) year of related human service and direct service experience required., • Experience should be in providing direct services to individuals with severe mental health disorders, co-occurring substance abuse disorders, developmental disorders, and/or physical disabilities, in linking clients to a broad range of services essential to independent community livening, and in advocacy for underserved or disenfranchised populations., • Bilingual preferred., • Working knowledge of computer software and electronic health record systems., • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge and sociological understanding of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Knowledge of cultural competence and sensitivity., • You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicles, to many locations using various modes of reliable and safe transportation. If working in Nassau or Suffolk Counties, a valid Tri-state (New York, New Jersey or Connecticut) driver's license is required; and you must have a current and valid driver's license on file with CNGCS' Human Resources, be designated, and remain in good standing as a CNGCS authorized driver. DUTIES AND RESPONSIBILITIES: 1.Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources. 2.Participates in the development/documentation /review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with Program Supervisor and other team members to ensure focus on desired outcomes. 3.Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients. 4.Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure. 5.Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions. 6.Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals. 7.Acts as a resources/consultant to all team members on psychosocial and/or substance abuse issues and resources. 8.Provides telephonic as well as face-to-face outreach, engagement and service planning in the field. 9.Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan. 10.Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed. 11.Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week. 12.Participate in ongoing supervision, training and education as needed to ensure a high quality of service delivery and continued professional growth. 13.Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress 14.Complete QI Training during onboarding and participate in QI refresher training as needed. 15.Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results. 16.Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines. 17.Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. 18.Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description JOB DEFINITION: The Senior Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to adults diagnosed with a severe mental illness, with multiple medical co-morbidities and/or co-occurring substance abuse disorders. The Senior Care Coordinator advocates for and supports the client, engages with community agencies/health care providers and others on the client's behalf to ensure access to services, to increase wellness self-management and to reduce emergency room visits and/ or hospitalizations. The Senior Care Coordinator will provide expert support and psychosocial and/or substance abuse interventions, and resources to aid in the consumer's care while maintaining focus on outcomes and best practices. The Senior Care Coordinator must be available on an as-needed basis 24 hours a day, 7 days a week. EDUCATIONAL REQUIREMENTS: Bachelor's Degree or Master's Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy. Degrees in other related areas may be considered. EXPERIENCE REQUIRED: • For B.A. level candidates, two (2) years of related human service and direct service experience required., • For M.A. level candidates, one (1) year of related human service and direct service experience required., • Experience should be in providing direct services to individuals with severe mental health disorders, co-occurring substance abuse disorders, developmental disorders, and/or physical disabilities, in linking clients to a broad range of services essential to independent community livening, and in advocacy for underserved or disenfranchised populations., • Working knowledge of computer software and electronic health record systems., • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge and sociological understanding of Medicaid, Social Security and other social service entitlements., • Excellent interpersonal skills required., • Knowledge of cultural competence and sensitivity, • You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicles, to many locations using various modes of reliable and safe transportation. If working in Nassau or Suffolk Counties, a valid Tri-state (New York, New Jersey or Connecticut) driver's license is required; and you must have a current and valid driver's license on file with CNGCS' Human Resources and be designated and remain in good standing as a CNGCS authorized driver. DUTIES AND RESPONSIBILITIES: • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources., • Participates in the development/documentation /review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with Program Supervisor and other team members to ensure focus on data-driven, wellness centered, outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals., • Acts as a resources/consultant to all team members on psychosocial and/or substance abuse issues and resources., • Provides telephonic as well as face to face outreach, engagement and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week., • Attends AOT evaluations and court dates as needed., • Completes weekly AOT monitoring reports on all clients, • Maintains integrity of client records throughout the program, • Complete additional clinical assessments and coordinate care with managed care organizations as needed., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more _ If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. _ CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description JOB DEFINITION: The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals who have current legal issues as the result of their illnesses. Advocates for and supports the client, engages with community agencies/health care providers and others on his/ her' behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions, resources to maintain focus on outcomes and best practices. The Care Coordinator must be available on an as-needed basis 24 hours a day, 7 days a week. EDUCATIONAL REQUIREMENTS: Bachelor's Degree or Master's Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy. Degrees in other related areas may be considered. EXPERIENCE REQUIRED: • For H.S. Diploma/GED level candidates, four (4) years of related human services experience required in providing direct services to mentally, developmentally or other disabled clients in order to link them to a broad range of services essential to successfully living in the community., • For B.A. level candidates, two (2) years of related human services experience required in providing direct services to mentally, developmentally or other disabled clients in order to link them to a broad range of services essential to successfully living in the community., • For M.A. level candidates, one (1) years of related human services experience required in providing direct services to mentally, developmentally or other disabled clients in order to link them to a broad range of services essential to successfully living in the community., • Working knowledge of computer software and electronic health record systems., • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicles, to many locations using various modes of reliable and safe transportation. If working in Nassau or Suffolk Counties, a valid Tristate (New York, New Jersey or Connecticut) driver's license is required; and you must have a current and valid driver's license on file with CNGCS' Human Resources and be designated and remain in good standing as a CNGCS authorized driver DUTIES AND RESPONSIBILITIES: • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources., • Participates in the development/documentation /review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with Care Manager and other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals., • Compiles weekly monitoring reports and submits all necessary documentation according to applicable agency policy and/ or HIPAA standards for Mental Health Court cases., • Schedules, manages and attends regular court appearances in order to advocate for persons served and report adherence to terms of court orders; documents all judicial out comes and reports them to the Team and team leadership as needed., • Acts as a resources/consultant to all team members on psychosocial and/or substance abuse issues and resources., • Provides telephonic as well as face to face outreach, engagement and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week., • Participate in training, educational and committee projects as requested., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more _ If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. _ CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description JOB DEFINITION: The Program Supervisor will be charged with supportive management and administrative responsibilities to support the staff, as well as ensure that staff meets the standards and requirements of the Agency and appropriate funding and regulatory bodies. EDUCATIONAL REQUIREMENTS: Bachelor's degree in a health profession from a program approved by the New York State Department of Education required. Master's Degree in a related health field and licensures and/or certifications preferred. EXPERIENCE REQUIRED: • A minimum of two (2) to four (4) years of experience working with case management, substance use, mental health, or high-risk high need populations., • Ability to coordinate responsibilities, excellent organizational and time management skills required., • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards., • Demonstrated competency in development and implementation of the interdisciplinary planning process., • Excellent interpersonal skills required., • Must have the ability and willingness to travel regularly. Willing to be in the field, on the RV or the Box Truck with the MRU staff. Travel with staff in Agency vehicles, to home visits and visits in the community. Attend weekend outreach events required as needed. A driver's license is required; and a current and valid driver's license on file with CNGCS' Human Resources. Driver's license must remain in good standing as a CNGCS authorized driver. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Participate in daily team huddles and weekly case conference meetings., • Participates in outreach /field visits with staff, as necessary., • Participates in all required internal and external meetings that appropriately represent the needs of the patients, staff and the Agency., • Provide staff with consistent and supportive direct supervision to ensure the delivery of quality care management services and to support continued professional growth., • Organize and provide weekly supervision to MRU Senior Outreach Coordinator., • Assist Senior Outreach Coordinator in organizing and scheduling events/Naloxone trainings., • Assists in overseeing the training needs of the staff through input into planning, staff meetings, management meetings, extramural training experiences and written communication to staff., • Support the use of data in supervision to inform decision-making., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Encourage quality improvement processes and provide consistent resources for QI and professional development, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more _ If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. _ CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job DescriptionAs a Dispatcher - School Bus & Paratransit, you will help control Cathay Express Transportation Inc.'s daily school bus, OPWDD, and paratransit/non-emergency medical transportation service. This hands-on role confirms daily readiness, assigns qualified drivers and appropriate vehicles, monitors service from pullout through pull-in, responds to disruptions, communicates with customers and operating partners, and maintains accurate records. The Dispatcher must work within established authority and immediately escalate safety, qualification, handoff, and service risks. Company Background Cathay Express Transportation, Inc. is a Queens-based transportation provider serving patients, nursing homes, clinics, private organizations, healthcare partners, public agencies, and community transportation customers throughout New York City and New York State. The company provides non-emergency medical transportation, ambulette, wheelchair, stretcher, school bus, public transit, and related mobility services with a strong focus on safe, timely, reliable, and customer-centered service. Cathay team members are expected to perform through the Company's Five Operating Pillars: Safety, Service, People, Accountability, and Continuous Improvement. These principles guide daily decisions, employee conduct, customer communication, performance, and improvement across every service line. Primary Duties and Responsibilities • Safety:, • Before dispatch, verify in the approved roster or system that the driver is cleared for the work, including required license and endorsements, Article 19-A status where applicable, medical and training status, applicable drug and alcohol status, and available duty time. Do not dispatch an expired, restricted, unclear, or unconfirmed driver or override a qualification hold., • Confirm that the assigned vehicle is approved for service, has no unresolved safety defect, and meets capacity, wheelchair lift and securement, child-restraint, communications, and equipment requirements. Confirm required pre-trip and DVIR completion and coordinate substitutions or road calls with Maintenance., • Protect every student and rider through required vehicle sweeps, post-trip child-check confirmation, individual instructions, emergency response, and authorized handoffs. Never approve an alternate or unattended release; keep the passenger safe and immediately follow the notification and escalation protocol., • Service:, • Control daily service from pre-pullout through final pull-in by assigning routes, trips, drivers, vehicles, and required monitors or aides; manage callouts, late reports, open work, and vehicle substitutions without compromising qualifications or safety., • Monitor vehicles, route progress, schedule adherence, and exceptions through GPS/telematics, routing, broker, phone, and radio systems; respond to traffic, weather, breakdowns, missed trips, late service, and deviations with timely recovery actions and verified ETAs., • Follow each service line requirement, including approved student routes and bell times for school bus, standing transportation and individual instructions for OPWDD, and manifests, will-calls, returns, add-ons, cancellations, and no-show procedures for paratransit/NEMT., • People:, • Communicate calmly and clearly with drivers, monitors, riders, students, families, schools, residences, program sites, medical facilities, brokers, agency contacts, and internal departments, especially during delays, complaints, incidents, and emergencies., • Give drivers and monitors current route, passenger, equipment, and service instructions; reinforce dispatch procedures and escalate attendance, conduct, training, or performance concerns to the appropriate supervisor., • Treat every student, rider, family member, and employee with dignity, and protect sensitive information under Company policy, contract requirements, and applicable privacy laws., • Accountability:, • Maintain a complete, time-stamped dispatch log of assignments, calls, exceptions, notifications, decisions, actions, and outcomes; provide a clear handoff for open work, active incidents, disabled vehicles, and pending follow-up., • Serve as the first operating contact for accidents, injuries, breakdowns, possible abuse or neglect, elopement, unaccounted-for passengers, and other serious events; stabilize the response, contact emergency services when required, notify management and Safety, and begin documentation without delay., • Reconcile trips and service records against manifests and electronic systems so timestamps, mileage, trip status, signatures, and other required information support reporting, complaint review, audits, and billing., • Continuous Improvement:, • Review daily results for on-time performance, missed service, callouts, route exceptions, complaints, incidents, vehicle availability, documentation gaps, and recurring failures., • Identify patterns and recommend practical improvements to routes, schedules, staffing, fleet assignments, communications, training, and escalation procedures., • Use Samsara, RouteGenie, MAS, TripShot, Trapeze, and other assigned systems effectively; share field observations and help implement approved improvements across service lines. Qualifications & Skills, • Required Qualifications:, • Minimum of two (2) years of dispatch, transportation operations, customer service, logistics, or comparable coordination experience required., • High school diploma or equivalent required, with the ability to manage competing priorities and make timely decisions in a fast-paced operating environment., • Clear communication, accurate recordkeeping, strong computer skills, and the ability to learn service-area geography and transportation systems quickly., • Skills and Knowledge:, • Hands-on ability to manage live dispatch, staffing coverage, route performance, driver communication, verified ETA management, and service recovery., • Sound judgment regarding safety, qualification holds, emergency response, authorized release, documentation, privacy, and escalation., • Familiarity with Article 19-A, school bus operations, ADA service requirements, OPWDD transportation, MAS transportation, or wheelchair transportation preferred., • Preferred Technology Experience:, • Microsoft Word, Excel, Outlook, and shared digital tracking tools., • GPS and vehicle-monitoring platforms such as Samsara, along with RouteGenie, MAS, TripShot, Passio, or comparable transportation systems., • Multi-line phone, radio, and dispatch communication systems. Job Requirements, • Must be at least 18 years of age., • Must be legally authorized to work in the United States., • Must meet applicable pre-employment requirements, which may include background screening and testing where permitted or required by law. Physical Demands This position requires the ability to work on-site in a fast-paced operating environment, sit and stand for extended periods, use a computer and phone or radio system, communicate clearly, review detailed service information, and move through the dispatch room, driver areas, yard, and vehicles as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Disclaimer The duties and responsibilities listed above are subject to change and may not reflect all tasks required. As Cathay Express Transportation, Inc. continues to grow and evolve, certain tasks may be adjusted to support operational needs. Any material changes in duties and responsibilities will be discussed in advance. Cathay Express Transportation, Inc. is an equal opportunity employer. The company strives to attract and retain a diverse workforce and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Powered by JazzHR Sk643sHayo

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Valid driver's license and a clean driving record.